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Gloria Hotel & Apartments Dubai
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8.0 Very good guest rating
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"good to stay in gloria hotel , but the checkin takes to much..."

sultanOman
Fitness center
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8.2 Excellent location
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8.2Location
Very good
Based on 570 reviewsSee what guests said
8.0
93% would recommend to a friend
  • 200 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Grand Executive City View Room
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  • City view
  • 102 m²/1098 ft²
  • 1 king bed
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Grand Suite
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  • Sea view
  • 102 m²/1098 ft²
  • 1 king bed
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Grand Executive Suite
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  • Sea view
  • 102 m²/1098 ft²
  • 1 king bed
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Executive Suite Sea View
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  • Sea view
  • 70 m²/753 ft²
  • 1 king bed
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Grand Suite Room
...
  • City view
  • 102 m²/1098 ft²
  • 1 king bed
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Two Bedroom Apartment - City View
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  • City view
  • 102 m²/1098 ft²
  • 1 king bed
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Executive Suite City View
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
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Two Bedroom Apartment
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  • Sea view
  • 102 m²/1098 ft²
  • 1 king bed
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One Bed Room Apartment
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  • Sea view
  • 70 m²/753 ft²
  • 1 king bed
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Deluxe Suite City View
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  • City view
  • 58 m²/624 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (570)
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Cleanliness8.1
Facilities8.0
Location8.2
Room comfort and quality7.9
Service8.1
Value for money8.0
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10.0
Sue from South Korea
Couple
Premium Suite
Stayed 4 nights in November 2017
excellent and wonderful staying!
Every single staff were so friendly, service minded! It made us so comfortable staying!
Reviewed November 27, 2017
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9.6
Taegyun
Family with young children
Two Bedroom Apartment - City View
Stayed 5 nights in November 2017
Great! Gloria!!
Good price! Great location! (Just 5 minutes metro) Great facilities! Great breakfast! (kids only 50 AED, adults 70AED) I definitely visit again gloria.
Reviewed November 24, 2017
Hi Taegyun, Thank you so much for taking the time to share your review with the rest of the Agoda community, and for giving it a high score! We are delighted that you enjoyed our stay and that you highlighted the great value of our breakfast buffet. We look forward to welcome you again very soon, and hope you had a pleasant journey home. Jeff Kasselis - Front Office Manager
Responded November 26, 2017
Gloria Hotel & Apartments Dubai
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7.2
Anonymous
Business traveler
Premium Suite Sea View
Stayed 5 nights in October 2017
Good hotel for value
Very good value with big rooms + great view; however, the place is a little bit in the middle of nowhere so unless you have place you need to go which is nearby. It can be quite far from other main attractions. Breakfast option is quite limited and there were long lines for breakfast.
Reviewed November 07, 2017
Hi Jenvit, Thank you for taking the time to post your review, and for sharing your feedback with us. I am happy that you commend us for our excellent value for money. Although a 20 drive from Burj Khalifa and Dubai Mall, our hotel is located a mere 2 metro stations away from Jumeirah beach, as well as Mall of the Emirates. I have shared your comments about breakfast with Chef Claud, and I thank you for giving us the opportunity to improve on this aspect. Jeff Kasselis - Front Office Manager
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Gloria Hotel & Apartments Dubai
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9.2
Vytautas from Lithuania
Couple
Deluxe Suite City View
Stayed 7 nights in October 2017
Nice place to stay
I think its located in the best place for those who wants to explore Dubai. 50m from metro station. It was a wounderful city view from our balcony. Its a bit to expensive to eat in the hotel. What we do not like is that we get 2 single beds maked in one, but originaly we booked single one. And glass wall in the pool area was very dusty, and the view from the pool was not the greatest one. But anyway we strongly recommend it. Pool staff was amazing.
Reviewed October 24, 2017
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9.2
Ahamed from Sri Lanka
Business traveler
Deluxe Suite City View
Stayed 1 night in October 2017
Exceptional
It took long time to check out, they have to improve the speed of check in and check out procedure.
Reviewed October 21, 2017
Hi Ahamed, We are aware that our current staffing level needs to be reviewed, and look forward to have these rectified during your upcoming visits. Regards, Jeff Kasselis - Front Office Manager
Responded October 22, 2017
Gloria Hotel & Apartments Dubai
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7.2
Fawaz from Kuwait
Solo traveler
Deluxe Suite City View
Stayed 2 nights in October 2017
It was an overall a good experience
But the reception was understaffed and i waited for an hour to check in the room
Reviewed October 19, 2017
Hi Fawaz, Thank you for sharing your experience with us. We are currently reviewing our staffing levels and look forward to providing you and the rest of our clientele with the timely service you all deserve. Thank you for remarking on what can help us provide you with better service. Jeff Kasselis - Front Office Manager
Responded October 22, 2017
Gloria Hotel & Apartments Dubai
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8.0
Shmuel from United States
Business traveler
Premium Suite
Stayed 7 nights in October 2017
Very nice and friendly hotel staff.
While the site list the rates includes breakfast, we were surprised to find out that it was not. This should be clearly stated prior to the booking. On site breakfast was AED 100.
Reviewed October 18, 2017
Hi Shmuel, The rate you booked is without the breakfast. This is stated in the booking conditions. Jeff Kasselis - Front Office Manager
Responded October 19, 2017
Gloria Hotel & Apartments Dubai
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5.6
Adeline from Singapore
Couple
Premium Suite Sea View
Stayed 2 nights in October 2017
Good location but atrocious reception service
My family and I stayed 2 nights at Gloria Hotel on 5-7 Oct and have never received lousier reception service. We reached the hotel at 730am and understandably, rooms were not ready. Lamiaa from Guest Relations verified that we have 2 rooms booked. When asked if there are any possibility of us having the room earlier, she shrugged and replied "God...The rooms may be ready at 10am, 11am. I don't know." She added firmly that check in time is 2pm before taking down my mobile number so I will be informed when my rooms are ready. Not exactly the friendly reception service we normally received but we trust that our arrival records have been registered and will be informed once the rooms are ready. However, there wasn't any notification from the hotel for the next 8 hours. We returned to the hotel and was informed, to our horror, that one of the two rooms was not ready. It was already 330pm, well beyond the check-in time of 2pm. The registration requirement was as simple as getting 2 passports, sign, and pay for the Dubai tax, but yet it took Severar from the reception 20 minutes to process one room, and another 20 minutes, repeating all the procedures again for the second room. Not sure if this is the normal service standards or the hotel clearly lacks efficiency. Nothing frustrates tired travellers more than having to wait 40 minutes for their rooms during non peak period. Lamiaa's involvement towards the end didn't help. As we lose our patience, both Severar and Lamiaa clearly did too, with their rude replies, leaving change on the counter without any eye contact, etc. When we at long last collected our keys, Severar disappeared into the staff room without any mentioned of our luggages. We have to figure ourselves who has our luggages and where. One of our rooms has faulty A/C (freezing cold no matter the temperature) and the other reeks of cigarette (requested but of course not entitled understandably), but we bear with it anyway lest we have to face-off w
Reviewed October 16, 2017
1 traveler found this review helpful. Did you?|
8.8
Nader from Jordan
Business traveler
Deluxe Suite City View
Stayed 2 nights in October 2017
A good hotel for a business trip
The hotel is very close to the Metro station and this is the main reason why I stayed there. The rooms are big and nice (great for families actually). The hotel is not a luxury hotel though. Also the checkin-checkout process is way too slow and a bit annoying having most of the time only two counters open and having a long queue per counter.
Reviewed October 15, 2017
1 traveler found this review helpful. Did you?|
8.0
ibraheem from Jordan
Business traveler
Premium Suite
Stayed 4 nights in October 2017
Very good
V good
Reviewed October 13, 2017
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Gloria Hotel & Apartments Dubai
|Very good 8.0
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