GLOW Elixir Koh Yao Yai
GLOW Elixir Koh Yao Yai
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10.0
Exceptional

"A truly outstanding hotel on a breath taking island."

Fleur

|

August 17, 2016

Superior Villa - Bed GLOW Elixir Koh Yao Yai
Superior Villa - Bed
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Lobby GLOW Elixir Koh Yao Yai
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Interior view GLOW Elixir Koh Yao Yai
Interior view
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Interior view GLOW Elixir Koh Yao Yai
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Excellent
Location
8.6
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What guests are saying:
Good Location and service.
CHI from Hong Kong
Couple
Pros: everything is good. I like the quietness not disturbed by tourists Cons: shower hot water is difficult to control. If the resort can have fishery tour for live seafood that will be great.
Chenlong from Canada
Couple
Breakfast only so so
Hana from Czech Republic
Couple
Here is just everything like in a dream. All employees are totally professional and everything is perfect. Food is very tasty!!!
Natalie
Couple
All staff in there is nice and polite. amazing !
Tsang from Hong Kong
Couple
We liked it the better, the longer we stayed :) beach was superior, very beautiful, very quiet. The place has its own charm. Beautiful gardens, very well kept. Staff very helpful. Remote, but we loved it because of that. Perfect relaxation.
Agne from Estonia
Family with teens
Nice hotel, peaceful, good facilities and good service
Pornravee from United Kingdom
Couple
Very friendly and helpful staff. Island and resort is best for relaxing holidays.
Martin from Switzerland
Family with teens
Very relaxing
Anver from Ireland
Solo traveler
We had ind of the pool Villas (115) for six nights. It was airy and beautiful. The pool is big enough for the kids to swim and have fun, and the beach is right in front. Putting kids to sleep and having your dinner delivered to the villa's porch is highly recommended.
Mads from Denmark
Family with young children
Excellent
From 407 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.8
Recommended by 98% of guests
Value for money8.2
Location rating8.6
Nearest airportPhuket International Airport (HKT)
Distance to airport36.0 km
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.3
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Beachfront Pool Villa
Beachfront Pool Villa
...
  • Room size: 98 m²/1055 ft²
  • Partial sea view
  • 1 king bed
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Superior Villa
Superior Villa
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  • Room size: 44 m²/474 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
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Deluxe Villa
Deluxe Villa
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  • Room size: 65 m²/700 ft²
  • Partial sea view
  • 1 king bed
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Grand Superior
Grand Superior
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  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 double bed
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Deluxe Pool Villa with Breakfast
Deluxe Pool Villa with Breakfast
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  • Balcony/terrace
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Basic Villa
Basic Villa
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    Standard With View Villa
    Standard With View Villa
    ...
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      Basic Villa
      Basic Villa
      ...
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        VILLA BEACH FRONT - BED AND BREAKFAST
        VILLA BEACH FRONT - BED AND BREAKFAST
        ...
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          Villa Luxury
          Villa Luxury
          ...
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            Have a question for GLOW Elixir Koh Yao Yai?

            What people love about the property

            • 8.8
              Excellent

              "Very nice if you want a quiet peaceful vacation"

              Athit

              |

              July 16, 2016

            • 9.2
              Exceptional

              "Great place for a relaxing and quiet getaway."

              Alain

              |

              May 26, 2016

            • 8.8
              Excellent

              "Good Location and service."

              CHI W.

              |

              July 19, 2017

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            More about GLOW Elixir Koh Yao Yai

            More about GLOW Elixir Koh Yao Yai

            10.0
            Exceptional

            "Food varied and fresh, service with charm and a smile."

            Jayne

            |

            November 23, 2016

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            10.0
            Exceptional

            "It was airy and beautiful."

            Mads

            |

            March 14, 2017

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Real reviews from real guests

            Agoda Reviews (407)Booking.com Reviews (290)
            8.4
            /
            10
            Cleanliness8.8
            Facilities8.2
            Location8.6
            Room comfort and quality8.3
            Service8.8
            Value for money8.2
            Provided by verified guests of Agoda
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            All guests (407)
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            Showing 343 verified guest comments
            12345
            9.6
            Exceptional
            heather from South Korea
            Family with young children
            Superior Villa
            Stayed 4 nights in December 2018
            Better than imagined! ”
            I almost don't want to share this review b/c I hope that this gem of a hotel stays a secret! The service extended to us from the moment they got us on the boat - to greeting us at the hotel with flowers for our hair, a cold cloth & a cool drink - was top notch! Stunning beach with sugar sand and great shallow warm water, great pool, fantastic menu, beautiful grounds, comfortable rooms (and love the outdoor shower!). The resort has a such private vibe - quiet & relaxing day and night here. Thanks for a week in paradise Agnes & crew!!
            Reviewed January 07, 2019
            Dear heather, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to write and shared your experience with us. It is our great pleasure to hear that you found our service top notch. We also appreciate your wonderful feedback regarding our stunning beach, great pool, fantastic menu, beautiful grounds, comfortable rooms, quiet and relaxing paradise. Your wonderful feedback has been noted and shared to all team members. We thank you once again and looking forward to welcome you back again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded January 16, 2019
            GLOW Elixir Koh Yao Yai
            8.0
            Excellent
            Niels from Denmark
            Couple
            Superior Villa
            Stayed 2 nights in December 2018
            Beutyful place but...”
            Nice resort with a good service, a wonderful private beach, a great bar with a two hour happy hour, a good restaurant and a nice and helpful staff. Unfortunately we had two bad experiences: 1) some part of the breakfast made my girlfriend through up immediately after she ate it (probably the cucumber). While we were there we met a couple who had the exact same experience. Except from that the food was delicious though. 2) the cleaning staff managed to loose all my toilet articles (a bag with contact lenses, hair wax, toothbrush, shampoo, etc.) so when I realized that I had forgotten them in he room a few hours after check out it was all gone and I can’t where sunglasses for the rest of our vacation.
            Reviewed December 31, 2018
            Dear Niels, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to write and share your experience with us. We are delighted to read your generous comments regarding our nice resort with a god service, a wonderful private beach, great bar with 2 hour happy hour, good restaurant, nice and helpful staff. On behalf of GLOW Elixir management and all team members, I would also like to take this opportunity to sincerely apologize regarding your two bad experience, I am sorry if your girlfriend ate some cucumber which bad and need to threw up immediately. For the toilets articles I am sorry but our team members did not find anything. Normally our housekeeping team always record all the lost and found if there is any item left from the guest rooms. This issue has been taken and shared to all team members especially to all the department concerned. Thank you once again and looking forward to see you again. With warmest regard, Agnes D. Galleon Resort Manager
            Responded January 01, 2019
            GLOW Elixir Koh Yao Yai
            9.2
            Exceptional
            Matthias from Switzerland
            Family with young children
            Superior Villa
            Stayed 7 nights in December 2018
            A good place for relaxing ”
            Nice people, a stunning beach—very quiet!
            Reviewed December 26, 2018
            Dear Matthias, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your time to share your experience with us. We are happy to hear that you found our resort a good place to relax. We appreciate your generous comments regarding our stunning beach, very quiet and nice people. Your comment has been note and shared to all team members. We thank you once again and looking forward to see you again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded January 01, 2019
            GLOW Elixir Koh Yao Yai
            8.0
            Excellent
            Gabriel from Belgium
            Group
            Deluxe Villa
            Stayed 5 nights in November 2018
            Very good, but even if staff was very kind, service was a bit too slow at the restaurant (> 1h)”
            Everything very good except the service at the restaurant (Not rare to wait more than 1h for a single plate ). Young very kind staff but with no experience with international customers (efficiency). English knowledge could also be improved. Lukily Rea is there to compensate some of the weaknesses. We will come back.
            Reviewed December 02, 2018
            Dear Gabriel, Thank you for choosing GLOW Elixir Koh Yao Yai and for sharing your experience with us. It is our great pleasure to hear from you that everything is very good. However, please accept my sincerest apologies if we did not meet your expectation on our service at the restaurant. This has been share with the concerned person so that we can improve the service. I trust that these unfortunate experiences will not deter you from coming back again at GLOW Elixir Koh Yao Yai. We thank you once again and looking forward to see you again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded December 07, 2018
            GLOW Elixir Koh Yao Yai
            9.6
            Exceptional
            Louie from Australia
            Couple
            Superior Villa
            Stayed 1 night in November 2018
            The best”
            We stay at Phuket quite a lot and we stumbled across this place by accident and we were amazed at this hidden gem , private beach , pool villas this place has got the works and the staff are absolutely amazing and there is a 20 minute boat ride to get there which is a bonus with views to kill for . We will be coming back
            Reviewed November 29, 2018
            Dear Louie, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your time to write and shared your best experience with us. We are happy to know that you amazed on our hidden gem with private beach, pool villas, and absolutely amazing team members. Your comments has been noted and shared to everyone. We thank you once again and looking forward to see you again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded December 07, 2018
            GLOW Elixir Koh Yao Yai
            9.6
            Exceptional
            Turab from Canada
            Family with young children
            Beachfront Pool Villa
            Stayed 3 nights in May 2018
            Best Kept Secret ”
            The location is amazing, the food was authentic Thai, reasonably priced and was delicious, bonus everything was HALAL, which was like a dream come true. Breakfast was really good. The room with pool and seaview was clean and outstanding, plus the outdoor shower. The staff was super friendly and helpful. Agnes runs a tight ship and you could notice the difference if she had a day off. Thank you to all the staff for making our vacation, a dream vacation!
            Reviewed June 05, 2018
            Dear Turab, We thank you very much for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to write and shared your "dream vacation" during your home away from home in Thailand. We are pleased to read your positive feedback regarding our amazing location, authentic delicious Thai food, really good breakfast, clean and outstanding room with pool, sea view and outdoor shower, and most especially helpful and super friendly staff members. Your generous and wonderful feedback has been noted and shared to all team members. Once again thank you and were looking forward to see you again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded June 10, 2018
            GLOW Elixir Koh Yao Yai
            10.0
            Exceptional
            Katelyn from United States
            Couple
            Grand Superior
            Stayed 2 nights in October 2018
            A perfect paradise”
            Pros: incredible staff, beautiful beach, good food, lovely accommodations. From beach bags to slippers- it seems they thought of everything! Agnes does a great job managing and everyone was so friendly. We extended our stay because it was so perfect. Cons: a little difficult to get to & pricey to use the resort’s transportation It is possible to use public transportation (ferry or speed boat) which is much cheaper! Go down the road a bit to find scooters for 200 baht with gas included.
            Reviewed October 07, 2018
            Dear Katelyn, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your time to shared your perfect stay experience with us. We are delighted that you found our place "A perfect Paradise". It is also our great pleasure to read your positive feedback to our beautiful beach, good food, lovely accommodations, incredible and friendly staff. Your feedback has been noted and shared to all team members. On the other, on behalf of GLOW management and all team members I want to apologies personally about the transportation which that is the hotel standard price. Once again, thank you and looking forward to see you again on your next trip. With warmest regard, Agnes D. Galleon Resort Manager
            Responded October 31, 2018
            GLOW Elixir Koh Yao Yai
            8.8
            Excellent
            Tibor from Thailand
            Family with young children
            Beachfront Pool Villa
            Stayed 3 nights in September 2018
            Private beach paradise”
            Stayed here for a long weekend (3 nights) to celebrate birthdays of my wife and daughter. Staff was absolutely wonderful and tried to make sure we had the best experience despite the rainy weather.: birthday card and gift, birthday cake, creating extra vegetarian options for my daughter, and helping to rearrange our travel back when our scheduled flight was cancelled. The room with private pool is great, big enough to stay in comfortably in the rainy hours, and with nice touches. The open sky shower and bathtub are very nice although it can take a while for the water to heat up. The cottage is sea view, and most of the time we had the sliding doors open, creating a wonderful sea breeze through the room. The best facility of this hotel is the beach, probably the best one I have been to in Thailand. Very nice white sand stretching a good 150 meters, with big shade trees right on the beach. Excellent for sunsets! The hotel does a good job of keeping the surroundings pristine.
            Reviewed September 24, 2018
            Dear Tibor, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to write and shared your experience with us. It is our great pleasure to read such a generous feedback from you regarding our great room with private pool, very nice outdoor bath tub and shower, sea view villa, best one hotel beach facility in Thailand, very nice white sand, shade on the big trees, excellent sunset, and most especially absolutely wonderful entire team members. Your feedback has been noted and shared to all team members. We thank you once again and looking forward to give you another wonderful holiday at GLOW Elixir Koh Yao Yai in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded October 01, 2018
            GLOW Elixir Koh Yao Yai
            8.8
            Excellent
            Willy from Malaysia
            Family with young children
            Superior Villa
            Stayed 3 nights in December 2018
            Great place to wind down and get away”
            Love the resort location, private beach, dine by the sea. lookout tower on the beach, quiet peaceful surrounding, friendly helpful staffs. strong internet too.
            Reviewed December 17, 2018
            Dear Willy, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking time to write and share your experience with us. It is our great pleasure that you found our place great to wind down and get away. We appreciate your positive feedback regarding our resort location, private beach, dine by the sea, lookout tower on the beach, quiet and peaceful surroundings, strong internet, friendly and helpful staff. Your feedback has been noted and shared to all team members. We thank you once again and looking forward to see you again in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded December 17, 2018
            GLOW Elixir Koh Yao Yai
            9.3
            Exceptional
            Devin from Canada
            Couple
            Superior Villa
            Stayed 2 nights in March 2014
            Amazing beach”
            Amazing beach, great rooms, quiet surroundings
            We loved our stay at Glow Elixir. The beach is amazing and very quiet, and is a great place to watch the sunset. The hotel has beach loungers to use on the beach, and the rooms are large with awesome outdoor showers. The breakfast was very good too. The only negative I can say about our room was that the door to our room was not in good shape. The lock was really loose and hard to use. We felt safe however as the island is quite private and safe. Overall this is a great place to stay.
            Reviewed March 21, 2014
            8.0
            Excellent
            eunjee from South Korea
            Couple
            Superior Villa
            Stayed 3 nights in February 2013
            Lovely hotel and great relaxation with nature”
            Beautiful nature sorrounding and quiet place
            i stayed there for 4 days and it was absolutely great! the beach is so amazingly beautiful . the place is very quiet not like partying place like phuket or patong... very good for people who looking for peaceful holiday with great nature .... i recommend for travellers with kids... the daily thai body massage near the pool was so nice every morning to start your day fresh or at the evening to relax staffs are friendly... but hotel foods are so so.... anyway it was one of the great relaxing place ive ever been....
            Reviewed February 16, 2013
            9.3
            Exceptional
            Edward from United States
            Couple
            Deluxe Villa
            Stayed 4 nights in October 2012
            Great Service, Quiet location.”
            snorkeling/Scuba available without leaving the resort, Quiet island location.
            We arrived in the off season. We had booked a villa and upon arrival were upgraded to one of the pool villas. Excellent view from the villa that was right on the beach. Everything is located such that ammenities are only moments away. We were there for a week and service was excellent. There is a dive shop on the resort property. A regular long tail boat is available and makes regular excursions to nearby attractions, picks up right on the resort beach.
            Reviewed November 14, 2012
            9.3
            Exceptional
            MARGRIT from Australia
            Family with teens
            Superior Villa
            Stayed 2 nights in June 2012
            Great Place to relax to the max! ”
            Bungalows, pool, beach, staff, service
            in the end we just had to extend for a couple more days as we enjoyed the relaxing environment and the bungalows. ok, the bungalow might not have been as pristine as it once must have been but it was still very good and kept very clean with daily service and towels/sheet change. loved the tiling on the floor and the outdoor shower. it for sure had a lot of character and not your average boring room. very comfortable bed on platform. little fridge, tv, hair dryer, slippers. nice big pool kept clean, lovely gardens. we were lucky with weather as we were able to swim in the sea. prior to our arrival heavy rains battered coastline and damaged some of the resorts foreshore structure. there are plans for renovation so i would advise to check with resort as work is sceduled for pool also. btw bungalows with pool look like fun. food was good. but breakfast should have more choices/variety especially the fruit salad. service with a smile we will be back. rent a scooter and ride aroynd the island. people are friendly and helpful and there are restaurants to try some different things.
            Reviewed June 17, 2012
            9.0
            Exceptional
            Timothy from United States
            Couple
            Superior Villa
            Stayed 3 nights in May 2012
            Super peaceful and quiet”
            Swimming pool with view of the ocean. Outdoor yet private shower room where you can view the stars while showering at night.
            Stayed here for 3 nights during the "low season" and enjoyed the quietness of the place. Secluded private beach, with hammocks and tree swings to relax throughout the day. Enjoyed an amazing massage next to the pool. Room was clean and comfortable, and I enjoyed the personal deck attached to the room for reading a book or drinking a glass of wine. Staff were very friendly and welcoming. Didn't even charge for a late check out and provided transportation services to and from the island for a reasonable price.
            Reviewed May 19, 2012
            9.3
            Exceptional
            Kathleen from United States
            Family with teens
            Superior Villa
            Stayed 7 nights in January 2012
            Beautiful, harmonious grounds, simple yet elegant.”
            Quiet surroundings, lovely garden area, no stress, good sleep, exercise pool
            as i posted on trip advisor... have 32 years experience finding well-chosen island resorts in southern thailand. elixir was a pearl. a bit, a tiny bit, hard to reach, in the sense of getting in and out of boats (i'm 60 and need knee replacement!) on/ off the docks. otherwise, once we got there we didn't want to leave. we stayed for 7 nights and loved every minute of our stay. the exercise pool is located in a lovely setting, looking out over the sea and sunsets. tree-lined beach with lots of shade if you want it. a thatched roof resting area for massages. formally trained massage staff. dive center staff competent (my daughter got her open water diving certification and was very pleased with the training). we love thai food and the thai food on the menu was tasty, though not gourmet. we slept very well - the mattresses were firm, but comfortable and the rooms elegant in a simple way and immaculate. we found the staff most charming and helpful (though only the two managers are fluent in english). the management seemed intent on making things better and better. that is always a good sign i think. lots of scuba and snorkeling trips from the island. we took advantage of the prearranged airport pick up and delivery and feel that was a smart way to go. we were so well taken care of coming and going too - not only while we were there. i loved this place so much i really don't want to tell anyone else about it - just keep it my secret! :-) did i mention the tropical birds? just wonderful - like being in a bird sanctuary!
            Reviewed January 27, 2012
            8.0
            Excellent
            Ole from Denmark
            Family with teens
            Superior Villa
            Stayed 4 nights in December 2018
            Very good”
            Beach is not wery usefuld bechause of many corals/mussels/Stones in the water Staff is wery kind and helpfull Small fitnes room with tabletennis is fine
            Reviewed December 23, 2018
            Dear Ole, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your time to share your experience with us. It is our great pleasure to read your positive feedback regarding our very kind and helpful staff, small fitness with table tennis. But I would also like to apologize if we did not meet your expectations regarding not very useful beach, which is everyday is change the tides. Thank you once again and looking forward to see you again on your next trip With warmest regard, Agnes D. Galleon Resort Manager
            Responded January 01, 2019
            GLOW Elixir Koh Yao Yai
            10.0
            Exceptional
            Patrycja from Poland
            Couple
            Beachfront Pool Villa
            Stayed 3 nights in April 2018
            Exceptional”
            Best hotel so far in Thailand during our aniversary trip - real paradise! We choose Beach villa with pool, and it's definatelly worth of it's price - staying here I'd be very dissapointed if have another location... Very calm, silance, mostly couples - there isn't lot to do for kids. As an island is muslim in vast majority, it's impossible to buy any alcohol outside the hotel. Beach is very nice with white sand and some picturesque rocks. The only complaint we'd have is brekfast assortment - it should be more varried. We wish we could come here again:)
            Reviewed May 01, 2018
            Dear Patrycja, Thank you very much for your wonderful feedback with us. We are delighted to hear and know from you that you found GLOW Elixir Koh Yao Yai the best hotel so far in Thailand during your anniversary trip. We appreciate your positive feedback regarding our hotel which really paradise, very calm, silent, very nice beach with white sand. Your comment has been noted and shared to all team members. However, I sincerely apologies if we did not meet your expectation in regards of our breakfast selection. I trust that this unfortunate experience will not deter you from coming back again. Once again, thank you and looking forward to see you again at GLOW Elixir Koh Yao Yai in the near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded May 02, 2018
            GLOW Elixir Koh Yao Yai
            8.4
            Excellent
            Steffanie from United States
            Family with teens
            Superior Villa
            Stayed 4 nights in April 2018
            Wish I didn’t have to leave”
            Agnes and her team made our stay relaxing and enjoyable- we felt like the staff was family. Despite our late booking, they were able to cluster our family (parents plus two teenage boys) in adjacent huts which made us rest easier. I also have no idea what we would have done without their assistance in navigating the clinic and insurance bureaucracy when I was involved in a motorbike accident on the island. Even with the motorbike snafu our vacation was amazing thanks in no small part to the peaceful escape we had at Glow Elixir Resort. We’d definitely stay here again.
            Reviewed April 26, 2018
            Dear Steffanie, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to write and shared your relaxing and enjoyable experience on us at Agoda.com. We sincerely appreciated to be your chosen hotel during your "home away from home". It was really a great pleasure to have you all as our guests and we truly look forward to your next visit. It feel so special to receive such feedback from our guest and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your vacation amazing and peaceful. We look forward to welcome you back at GLOW Elixir Koh Yao Yai in a near future. With warmest regard, Agnes D. Galleon Resort Manager
            Responded April 27, 2018
            GLOW Elixir Koh Yao Yai
            9.6
            Exceptional
            Nicolas from Thailand
            Family with teens
            Superior Villa
            Stayed 4 nights in April 2018
            Probably the nicest resort/beach we've been to in Thailand”
            We live in Thailand, and have been to several islands, and resorts. I think this is the nicest place we've been too. The private beach is exceptional, the rooms are big, comfortable, the staff absolutely lovely and full of attention. The price was very reasonable. It was quiet, few people. We had a fabulous time at the Elixir Koh Yao Yai (an island that is not that well known, to start with, which probably helps keep its charm).
            Reviewed April 18, 2018
            Dear Nicolas, Thank you for choosing GLOW Elixir Koh Yao Yai and for taking your valued time to share your fabulous time on your recent stay with us. We are delighted that you found GLOW the nicest beach resort you've been in Thailand. We appreciate your highlighted feedback regarding our private beach, big and comfortable rooms, reasonable price, quiet and most especially lovely staff. Your comment has been noted and shared to all team members. Once again, thank you and looking forward to welcome you back in the near future With warmest regard, Agnes D. Galleon Resort Manager
            Responded April 19, 2018
            GLOW Elixir Koh Yao Yai
            4.0
            Samuli from Finland
            Couple
            Superior Villa
            Stayed 4 nights in March 2018
            Overrated and outdated resort”
            After staying in 6 other resorts during our stay we have to say this was the worst. The superior villa was a negative shock after opening the front door first time. The roofs are leaking (staff knows), all outdoors “leakes a lot” letting lot of Unwanted “pets” inside the room. ( cockroach and small lizards). AC is noisy and the first time on the trip it was causing small flu when we woke up. Terrace fence poles are destroyed by termites..First dinner at restaurant wasn’t very romantic experience, my wife’s order was delivered 3 separate time before the dish was what she ordered. Naturally others we already eaten by then. So called “fishing” trip is not what it says and it’ll cost almost 4000thb for each. Ok for children but not for adults. The main (only) pool is crowded with kids so it’s not a place for couples sunbathing etc. I had long talk with the main manager here, she knows that facilities are in terrible condition and renovations are coming in future. This place was quickly fixed after tsunami and left there +10years ago. If someone wants to pay lot of money for this and likes it, they most likely enjoys that, but for us, we expected that international level Hotel would have international level standard at least for the accommodation. We were suppose to stay here 4 nights but we are getting out here after 1st night. I hope agoda will show this review to help others to rethink the unreal pictures once more before booking.
            Reviewed March 21, 2018
            Dear Samuli, Thank you for your feedback and comments regarding your recent stay.On behalf of GLOW Elixir Management and all team members, I would like to take this opportunity to express my sincerest apologies. I am very sorry if we didn't meet your expectation regarding our room, as you know and been told that we will have up coming renovation, also your first night dine in at the restaurant which is not very romantic. Your feedback has been noted and share to all team members making sure that it will not happen again. However, thank you very much for your comment and suggestion which we will do our best to improve for our valuable guests. Once again, thank you very much With warmest regard, Agnes Dela Cruz Galleon Resort Manager
            Responded March 26, 2018
            GLOW Elixir Koh Yao Yai
            12345
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