Very good 7.7
Based on 1984 reviews

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About this property

Description

Located in the lovely area of Georgetown, GLOW Penang Hotel enjoys a commanding position in the culture, restaurants, sightseeing hub of Penang. The city center is merely 0.5 km away and the airport can be reached within 23 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At GLOW Penang Hotel, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's fitness center, outdoor pool are ideal places to relax and unwind after a busy day. GLOW Penang Hotel is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Indonesian
  • Malay
  • Tamil
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Policies

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Parking is limited and is on a first come, first served basis.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 45.00 MYR
Breakfast Charge (when not included in room rate): 25 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 19 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 131
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 23
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good



based on 1984 reviews
  • Cleanliness 8.1
  • Facilities 7.0
  • Location 8.2
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.7
  • Food and dining 6.5
Sort by

Ai from Singapore
Groups
Superior Double/Twin Room
Stayed 2 nights in June 2016
Good and clean
Hotel room is very clean. Nice and friendly staff. Highly recommended!
Reviewed September 26, 2016
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Jessica from Singapore
Solo travelers
Superior Double/Twin Room
Stayed one night in September 2016
Value for Money and Staff were friendly and helpful
Pros: Clean, Spacious, Decent, Friendly and Helpful Staff, Able to assist out of hotel issues Cons: Expensive Airport Transfer
Reviewed September 26, 2016
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Tan from Singapore
Couples
Superior Double/Twin Room
Stayed 2 nights in July 2016
Good
Good
Reviewed September 25, 2016
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BOON from Singapore
Groups
Superior Double/Twin Room
Stayed 3 nights in September 2016
nice comfort
good servives
Reviewed September 24, 2016
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shane from Malaysia
Families with young children
Superior Double/Twin Room
Stayed 2 nights in September 2016
Review
i had great experience with glow hotel's staff. 1st night, my room air conditioning no functioning, contact front desk and immediately they send housekeeping team to check. Unfortunately, air conditioning breakdown again, they changed me to another room but same floor. During midnight, air conditioning not functioning again, i feedback to front desk, they changed room for me again for the 2nd night onward. Overall in this incident, i had been serving with friendly team, make me feel that staff are sincere and helpful to solve my problem. i had recommend to my company in Penang and our HR department to introduce to all our colleague.
Reviewed September 22, 2016
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Tiong from Singapore
Couples
Superior Double/Twin Room
Stayed 3 nights in September 2016
Reasonably Good Hotel
Hotel generally good given the price paid. Breakfast was simple. TV programme could be better with more English Channels like Channel News Asia for news updates.
Reviewed September 21, 2016
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KAM from Malaysia
Couples
Superior Double/Twin Room
Stayed one night in September 2016
Big room small bed, should have accomdate with Kings bed
Big room small bed, should have accomdate with Kings bed
Reviewed September 20, 2016
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Yee from Malaysia
Groups
Family Quad
Stayed 3 nights in September 2016
Good Location, very convenience
15min walking distance to Komtar which bus terminal is located there. Friendly and helpful staff. The breakfast chose not too much but food delicious.
Reviewed September 20, 2016
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Mr from Malaysia
Solo travelers
Superior Double/Twin Room
Stayed 3 nights in September 2016
comments
Overall I was satisfied with the hotel . There is only one thing make me so annoyed and because of this i will never be back to this hotel again in future.Upon check in why the hotel have charge a 6% of GST from my deposit RM100 which is equal to RM6 and is not refundable. It is not because of the money , the reason they give us is so stupid . according to the explanation of the staff , this GST is because of the heritage charges for the Penang Government . Is this the one of the solution to increase the tourism revenue ? A piece of advised for Agoda is should noticed which hotel is implement this charges , so when the time customer making booking , they can avoid this type of unresonable thing to spoil of the journey mood .Thank you !
Reviewed September 20, 2016
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Nicholas from Malaysia
Couples
Superior Double/Twin Room
Stayed 2 nights in November 2015
Budget , chic hotel
Parking can be a problem at times, overall a pleasant stay. Sound proof can do some improvement.
Reviewed September 19, 2016
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