Gnanams Hotel
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From 52 reviewsSee what guests said
7.2
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Location
Excellent
8.0
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Airport transfer
Free Wi-Fi in all rooms
Air conditioning
Room service [24-hour]
Room choices
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Standard Triple Room
...
- Garden view
- 20 m²/215 ft²
- 1 single bed and 1 double b...
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Standard Quadruple Room
...
- Garden view
- 25 m²/269 ft²
- 2 double beds
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Standard Family Room for 5 People
...
- 27.8 m²/299 ft²
- Non-smoking
- 1 single bed and 2 queen be...
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Single Room with Private Bathroom
...
- Shower
- 1 single bed
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Standard Single Room
...
- Garden view
- 14 m²/151 ft²
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Standard Double Room
...
- Garden view
- 14 m²/151 ft²
- 1 double bed
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Standard Family Room
...
- Shower
- 1 single bed and 2 double b...
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Standard Double Room
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- 2 single beds
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Compare to other recommended properties
This property  Gnanams Hotel |  |  |  | |
| Guest rating | Very good 7.2 (52 reviews) | Exceptional 9.0 (18 reviews) | Very good 7.3 (24 reviews) | Excellent 8.3 (47 reviews) |
| Neighborhood | Chundikuli | Kokuvil East | Chundikuli | Chundikuli |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Situated in Chundikuli, Gnanams Hotel is the perfect place to experience Jaffna and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Maruthanamadam Anjaneyar Temple within close reach, visitors to the hotel will just love its location.
Gnanams Hotel offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Step into one of 31 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, linens, mirror, towels which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage, garden. With an ideal location and facilities to match, Gnanams Hotel hits the spot in many ways.
Gnanams Hotel offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Step into one of 31 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, linens, mirror, towels which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage, garden. With an ideal location and facilities to match, Gnanams Hotel hits the spot in many ways.
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What they offer
Languages spoken
- English
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Massage
- Tours
Dining, drinking, and snacking
- Coffee shop
- Restaurants
- Room service [24-hour]
Services and conveniences
- Concierge
- Safety deposit boxes
- Smoking area
- Laundry service
- Shops
For the kids
- Family room
Access
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Valet parking
Available in all rooms
- Air conditioning
- Linens
- Towels
- Clothes rack
- Refrigerator
- TV
- Free bottled water
- Satellite/cable channels
- Wi-Fi [free]
- Ironing facilities
- Shower
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Guest policies
Child and extra bed policy
| Children 0-1 year(s) | Must use an extra bed |
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 12:00
Check-out until: 11:00
Getting around
Airport transfer fee: 15 USD
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 4 USD
The property
Number of restaurants: 01
Number of rooms : 31
Room voltage: 240
Year property opened: 1986
Most recent renovation: 2011
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Real reviews from real guests
Agoda Reviews (52)Booking.com Reviews (16)
Filter by guest type:
Cleanliness6.9
Facilities6.0
Location8.0
Room comfort and quality7.3
Service7.2
Value for money7.0
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Room type
Standard Triple Room
Single Room with Private Bathroom
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4.8
Sivakumary from United Kingdom
Group
Standard Triple Room
Stayed 2 nights in January 2017
There was a party with alcohol until 1 am in the midst of guest rooms and we couldn't sleep after a”
Of guest rooms.We have to wait for more than an hour for food.
No bed sheets to beds.
Wifi will not work in the rooms.
Reviewed February 09, 2017
Dear madam,
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.
Thank you for staying with us, and we look forward to another chance to serve you
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Gnanams Hotel
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2.0
Krishna from Canada
Family with teens
Standard Triple Room
Stayed 3 nights in January 2017
Worst hotel ever. Absolute scam!”
Worst hotel ever. Rude hostile staff. Unsafe room with spliced wiring. Refused to turn on AC and wifi. Agoda should be more responsible when putting hotels on their site.
Reviewed January 29, 2017
Dear sir,
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below.
Thank you for staying with us, and we look forward to another chance to serve you
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Gnanams Hotel
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5.7
Antanas from Lithuania
Solo traveler
Standard Triple Room
Stayed 2 nights in February 2016
Not bad of small selection of Jaffna hotels”
location, location, location
There are no many hotels in Jaffna, so no many alternatives. Seems as typical backpackers hotel in India, but more expensive here in Sri Lanka. Nowhere to eat around, so used hotel's restaurant. Menu was rich of Indian food, but service very bad - waited about hour, after all they forget what I ordered.
Reviewed February 19, 2016
Dear Sir,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip.
Best Regards, Guest Service Manager
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Gnanams Hotel
2 travelers found this review helpful. Did you?|
8.0
Lisa from Belgium
Couple
Standard Triple Room
Stayed 1 night in January 2016
helpfull, great stay”
Very nice& friendly staff, would recommend without hesitation. Good breakfast in buffet style.
Reviewed February 04, 2016
Dear Sir,
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.
Responded January 27, 2018
Gnanams Hotel
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7.7
Ian from United Kingdom
Solo traveler
Standard Triple Room
Stayed 2 nights in June 2014
Safe spot to stay in Jaffna”
Clean room, Location and pleasant staff
Reviewed March 23, 2015
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5.7
Roger from United Kingdom
Couple
Standard Triple Room
Stayed 3 nights in March 2015
Why?”
The front office was the only good thing
The service in the coffee shop/restaurant was glacial and even remarked upon by a Buddhist monk who stayed there.
Not an experience we want to repeat
Reviewed March 12, 2015
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8.0
Christine from United Kingdom
Solo traveler
Standard Triple Room
Stayed 3 nights in February 2015
Gnanam style! ”
Good location. friendly staff. clean rooms.
Excellent.
Reviewed February 26, 2015
1 traveler found this review helpful. Did you?|
7.3
Roger from United Kingdom
Couple
Standard Triple Room
Stayed 1 night in January 2015
You have to visit Jaffna”
Jaffna, the staff,
We only stayed 1 night in Jaffna but we wish we had had time for more. The people are very different from the rest of Sri Lanka but just as lovely. Clothes are more colourful, the 3 religions are very tolrrant of each other (far more than Kandy for example) and are very proud of their culture which was damaged by the civil war, but will return. We took a tuktuk to a. Darby Island via the causeway (under construction). We found beautiful beaches, full of dragonflies, a sea as calm as the Mediterranean but no people or hotels. In 10 years, this will be the place for family holidays without the dangerous surfing waves of the South. I urge to try Jaffna.
Reviewed February 12, 2015
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5.7
Hasan from Sri Lanka
Family with teens
Standard Triple Room
Stayed 2 nights in February 2015
needs better bathrooms.”
location, air conditioning, food
Firstly I must point out that there were no rooms available in jaffna other than this hotel for which I was thankful. Having said that I was unhappy about the bathrooms ( we took 3 rooms) because they were so small. If you had a bath then the entire bathroom got wet and that was dangerous for elderly people in our group as they could slip. Hence my parents did not dare bathe. One bathroom was also smelly. But they did offer to change the room the following day. Other than that everything else pretty much conformed to the one star rating. Btw they should also serve the morning tea with a saucer.
Reviewed February 05, 2015
Dear Sir,
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made,
Guest Manager
Responded January 27, 2018
Gnanams Hotel
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8.0
Felicia from Australia
Couple
Standard Triple Room
Stayed 2 nights in September 2014
Very friendly extremely and courteous service.”
Food staff home atmosphere.
Very good
Reviewed October 03, 2014
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