Very good
From 52 reviewsSee what guests said
7.2
Gnanams Hotel
Gnanams Hotel
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Standard Single Room Gnanams Hotel
Standard Single Room
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Interior view Gnanams Hotel
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Exterior view Gnanams Hotel
Exterior view
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Exterior view Gnanams Hotel
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Location
Excellent
8.0
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Standard Triple Room
Standard Triple Room
...
  • Garden view
  • 20 m²/215 ft²
  • 1 single bed and 1 double b...
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Standard Quadruple Room
Standard Quadruple Room
...
  • Garden view
  • 25 m²/269 ft²
  • 2 double beds
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Standard Family Room for 5 People
Standard Family Room for 5 People
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  • 27.8 m²/299 ft²
  • Non-smoking
  • 1 single bed and 2 queen be...
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Single Room with Private Bathroom
Single Room with Private Bathroom
...
  • Shower
  • 1 single bed
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Standard Single Room
Standard Single Room
...
  • Garden view
  • 14 m²/151 ft²
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Standard Double Room
Standard Double Room
...
  • Garden view
  • 14 m²/151 ft²
  • 1 double bed
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Standard Family Room
Standard Family Room
...
  • Shower
  • 1 single bed and 2 double b...
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Standard Double Room
Standard Double Room
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  • 2 single beds
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Real reviews from real guests

Agoda Reviews (52)Booking.com Reviews (16)
7.2
Very good
Filter by guest type:
Cleanliness6.9
Facilities6.0
Location8.0
Room comfort and quality7.3
Service7.2
Value for money7.0
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Standard Triple Room
Single Room with Private Bathroom
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12345
4.8
Sivakumary from United Kingdom
Group
Standard Triple Room
Stayed 2 nights in January 2017
There was a party with alcohol until 1 am in the midst of guest rooms and we couldn't sleep after a”
Of guest rooms.We have to wait for more than an hour for food. No bed sheets to beds. Wifi will not work in the rooms.
Reviewed February 09, 2017
Dear madam, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you
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Gnanams Hotel
2.0
Krishna from Canada
Family with teens
Standard Triple Room
Stayed 3 nights in January 2017
Worst hotel ever. Absolute scam!”
Worst hotel ever. Rude hostile staff. Unsafe room with spliced wiring. Refused to turn on AC and wifi. Agoda should be more responsible when putting hotels on their site.
Reviewed January 29, 2017
Dear sir, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you
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Gnanams Hotel
5.7
Antanas from Lithuania
Solo traveler
Standard Triple Room
Stayed 2 nights in February 2016
Not bad of small selection of Jaffna hotels”
location, location, location
There are no many hotels in Jaffna, so no many alternatives. Seems as typical backpackers hotel in India, but more expensive here in Sri Lanka. Nowhere to eat around, so used hotel's restaurant. Menu was rich of Indian food, but service very bad - waited about hour, after all they forget what I ordered.
Reviewed February 19, 2016
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip. Best Regards, Guest Service Manager
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Gnanams Hotel
8.0
Lisa from Belgium
Couple
Standard Triple Room
Stayed 1 night in January 2016
helpfull, great stay”
Very nice& friendly staff, would recommend without hesitation. Good breakfast in buffet style.
Reviewed February 04, 2016
Dear Sir, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.
Responded January 27, 2018
Gnanams Hotel
7.7
Ian from United Kingdom
Solo traveler
Standard Triple Room
Stayed 2 nights in June 2014
Safe spot to stay in Jaffna”
Clean room, Location and pleasant staff
Reviewed March 23, 2015
5.7
Roger from United Kingdom
Couple
Standard Triple Room
Stayed 3 nights in March 2015
Why?”
The front office was the only good thing
The service in the coffee shop/restaurant was glacial and even remarked upon by a Buddhist monk who stayed there. Not an experience we want to repeat
Reviewed March 12, 2015
8.0
Christine from United Kingdom
Solo traveler
Standard Triple Room
Stayed 3 nights in February 2015
Gnanam style! ”
Good location. friendly staff. clean rooms.
Excellent.
Reviewed February 26, 2015
7.3
Roger from United Kingdom
Couple
Standard Triple Room
Stayed 1 night in January 2015
You have to visit Jaffna”
Jaffna, the staff,
We only stayed 1 night in Jaffna but we wish we had had time for more. The people are very different from the rest of Sri Lanka but just as lovely. Clothes are more colourful, the 3 religions are very tolrrant of each other (far more than Kandy for example) and are very proud of their culture which was damaged by the civil war, but will return. We took a tuktuk to a. Darby Island via the causeway (under construction). We found beautiful beaches, full of dragonflies, a sea as calm as the Mediterranean but no people or hotels. In 10 years, this will be the place for family holidays without the dangerous surfing waves of the South. I urge to try Jaffna.
Reviewed February 12, 2015
5.7
Hasan from Sri Lanka
Family with teens
Standard Triple Room
Stayed 2 nights in February 2015
needs better bathrooms.”
location, air conditioning, food
Firstly I must point out that there were no rooms available in jaffna other than this hotel for which I was thankful. Having said that I was unhappy about the bathrooms ( we took 3 rooms) because they were so small. If you had a bath then the entire bathroom got wet and that was dangerous for elderly people in our group as they could slip. Hence my parents did not dare bathe. One bathroom was also smelly. But they did offer to change the room the following day. Other than that everything else pretty much conformed to the one star rating. Btw they should also serve the morning tea with a saucer.
Reviewed February 05, 2015
Dear Sir, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made, Guest Manager
Responded January 27, 2018
Gnanams Hotel
8.0
Felicia from Australia
Couple
Standard Triple Room
Stayed 2 nights in September 2014
Very friendly extremely and courteous service.”
Food staff home atmosphere.
Very good
Reviewed October 03, 2014
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