Guests must pay before arrival, either with credit card or via bank transfer. The property will send you a form which needs to be filled in and returned before your arrival.
Please note that Goblin Hill accepts payment by Visa, MasterCard, American Express, wire transfer, or bank manager's cheques; cash is not accepted.
• Deposits must be made within two days of a reservation
• Reservations made more than 30 days before arrival require a 50% deposit to hold the villa. This will hold the villa until 30 days prior to arrival, when the balance is due to confirm the booking.
• Bookings made within 30 days of arrival must be paid in full to confirm the reservation.
• Cancellations must be emailed.
• Cancellations 30 days or more prior to arrival are fully refundable, less an administrative charge of US$35 per villa.
• Cancellations 7-30 days prior to arrival are 50% refundable, less the administrative charge of US$35 per villa. You may alternatively apply your payment to another stay at no penalty, one time, on a space-available basis outside of blackout periods.
• Cancellations 7 days or less to arrival are non-refundable, as are no-shows on day of arrival, late check-ins, and early checkouts.
• Jamaican public holiday weekends require a 2-night minimum stay.
• Holiday Season (December 20-January 5): 3-night minimum stay. Balance due 45 days before arrival.
• Cancellations less than 21 days prior to the Holiday Season (Dec. 20-Jan.5) are non-refundable, as are no-shows on day of arrival, late check-ins, and early checkouts. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Goblin Hill Villas at San San in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.