Recent customer comments

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Very good



based on 3855 reviews
  • Cleanliness 8.3
  • Facilities 7.9
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.5
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Cher from Hong Kong
Couples
Superior Sea View
Stayed one night in November 2013
nice and clean and good
nice and clean and good
Reviewed November 09, 2013

Robert from Australia
Business travelers
Superior Sea View
Stayed one night in November 2013
Everything i expected and more...
attnetive staff
I read some other critical reviews about staff and a few other things, but i found the Gold Coast Hotel great. Start from the check-in (Carmen) - I was the only one checking in at about 6.30pm, so it was quick & pleasant - asked for a floor above the 9th for good views and was given a lovely clean King size bed room on the 15fl (no smoking floor) - asked for a late check-out - "no probs sir" an extra free hour till 1pm (so i got to watch the Melbourne Cup live in my room) ... youngest guy (i think) on the 'concierge' desk carried my bags to the room & was very helpful about the shuttle-bus service to Tsing Yi the next day (only hk$20) - wouldn't take a tip and said he was sorry he wouldn't be on duty the next day before the shuttle left to help with anything. The nightly buffet is mind-blowing - hk$500 or 25-35% discount if paid by credit card (making it hk$350) ... a bit exxy, but boy what a spread of food ! A short walk away is the Gold Coast Piazza with an array of nice restaurants with all types of cuisines avbl - great grocery store and of course 7-11. Very very happy with my stay. ALL staff very helpful (oh, my phone re-charger wouldn't work and 'housekeeping' promptly found another to lend me to recharge my phone ...) Stayed November 2013, traveled solo
Reviewed November 08, 2013

Yip from Hong Kong
Couples
Superior Sea View
Stayed one night in February 2013
great
view,near beach,many restaurant
my room wad upgraded to the ocean view with balcony. It was excellent! Hotel is next to the beach. Good for relax.
Reviewed November 06, 2013

Mohamad from Hong Kong
Business travelers
Deluxe Balcony
Stayed 2 nights in October 2013
very cheap for 2 night business meetings
cheap hotel value for money friendly staff
i did most of my work from the room, very nice big window with a balcony and view
Reviewed November 05, 2013

Hege from Norway
Business travelers
Stayed 4 nights in October 2013
Good
Pool, beach and that is whas a very quiet and relaxing place
Reviewed November 04, 2013

TAK from Hong Kong
Business travelers
Superior Sea View
Stayed 11 nights in October 2013
NICE VIEW
good price, nice view and nice design
Reviewed November 04, 2013

Kong from China
Couples
Superior Sea View
Stayed one night in March 2013
Comfortable, neat and tidy
Sizable, relax and close to the beach
That was a very nice experience that the room is very big and neat.
Reviewed October 31, 2013

Lynda from New Zealand
Couples
Superior Sea View
Stayed 3 nights in October 2013
Very relaxing and luxuoirious
The breakfast, the peacefulness and the fitness centre
It was an excellent 3 days of relaxation and eating
Reviewed October 31, 2013

Dorjee from United Kingdom
Couples
Superior Sea View
Stayed one night in October 2013
Relaxing
Friendly staff
Reviewed October 30, 2013

Veni from Singapore
Couples
Superior Sea View
Stayed one night in October 2013
Value for Money but Poor Staff Service
Quiet Surroundings, near the beach, free wifi
Overall the stay was all right. However, it started off unpleasant as frontdesk staff took an awfully long time to check us in. People who came after us, who were attended to by other staff, got their room keys before us. Frustrating. Second bad experience, we left one key in room and went out with another key. When we returned we realised that the key could not open our door. Had to make a trip down to frontdesk again. There, a staff , wasted our time asking a thousand questions before she gave us a working key. Hence, frontdesk was disappointing. Do not believe Satay Inn's reviews about their food. Apparently the best Singaporean food...trust a Singaporean, it was not close to good. Best service we got was from concierge and shuttle bus driver (Hkd30/trip).
Reviewed October 29, 2013


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