idyllic stay with all night food”

it was alright. for the price we paid. the stay was great!! although i do wish the curtains can be changed to totally be a blackout.. sunlight streams through the curtain making it abit brigther than usual. however the staff.. both night and day shift were great!!!

Great location ”

Comments on 2 days one night stay in this hotel: - Room is just nice for a family members with children - Got TV channel but the reception need to be improve - Toilet space is huge with cold and hot water but floor slippy after bath and dangerous to the children - Tower cloth quality is bad with very thin material - Room next to Kara-ok place and noice during later night - No sound proof on the hotel and noisy with people talking and banging door - Only got stay case and no lift - Parking is limited with require to call up others that need to reverse your car

friendly receptionist”

Receptionist for morning shift and night shift are friendly and helpful. There's no lift in this hotel. My family complained much because can't watch world cup from the tv. the room is old, toilet as well. There is no slipper provided.

No more next time”

No more next time, very disappointed with night shift receptionist. But Morning receptionist are very friendly. Night shift Reception staff was not helpful at all, i want to change room due to old man with heart disease patient in high floor, before check in Hotel, we already travel around 6 hours from Pahang to Johor, so that i need faster check in to get him rest early, after go up the stairs he was very tired, after that i go down to request change to second floor because later we will go out for dinner, night shift reception tell me many reason refuse to change room for me, and keep tell me what wrong of me. I can accept if you don't wan change for me, the thing make me angry is, you refuse to change a room, then tell customer you are wrong. HOPE hotel management can take noted for this issues............................

Room is not the same as described in Agoda”

During check in, I'm impressed by the friendly front desk staff(day shift), ask me to take a sit instead of queuing and waiting while she is attending another guest to check in. The front desk staff in Jb 5 stars hotels don't even bothered to do that. Everything was fast and smooth during check in and out. I stayed in a deluxe room, furniture were old like I expected, but the room size and facilities were not the same as described in Agoda. Room is very small, about 15 meter sq or less. No fridge, no mini bar, no toiletries and kettle for boiling water. Although I'm fine with it, but people who need these facilities should take note. Hotel consists of 3 levels, no lifts, water dispensers can be found on each level. It's a very basic hotel room, surrounded by many eateries, with limit parking lots. I will return again if my preferred hotels in Jb are fully booked.

receptionist was very helpful and she could speak basic english.”

the toilet is newly renovated and big. bed clean and comfortable. no shocks and surprises. just pure relaxation. there is a night market here every tuesday. good location. 5 mins drive to johore city square, a big shopping mall. highly recommended.

convenient ”

Convenient with many food choices during day time. Noisy at night as its next to traditional coffee shop. although not during business hours but staff stays upstairs and making some noise. No lift access due to old building

Wonderful Stay”

It's really cheap and it's a wonderful place if you're only looking for a place to sleep. Staff are very courteous and also very helpful as they loaned an extra extension cord to me. Would definitely come back here again!

Pleasant”

It's a nice stay out. It's located in the middle of KSL and Pelangi Leisure Mall. It takes about 30 min to walk to KSL. A lot of night food life. Soft and comfy bed. No toothbrush thou. Other than that, recommended.

comfortable”

we stayed for just a night, so apart from comfort, simplicity, and good service, there isn't really much to expect since it is a budget hotel... This hotel is good for quick overnight stays, and very cheaply priced.

Good location but room is small”

There are a lot of restaurants near the hotel. You will not go hungry since the hotel is surrounded by a lot of food stalls nearby. Our room is quite small but clean. Hotel staffs are friendly and accomodating.

Helpful staff”

Hotel staff are polite, and able to converse in English relatively well. Room is cozy, homely, and polite. Wifi is supposedly working on second floor only, but not working for us. Quite a good stay, reasonable price as well.

Budget Hotel”

The family room can accomodate 4 adults with basic amenities such as ensuite bathroom, air conditioned, cold & hot water (for our babies), flat screen tv. A few setbacks that we noticed was the housekeeping was not done daily and parking was a little difficult even though the hotel did have parking space. Location is very near to city centre, though i did not see any buses plying the Hotel

Small but Decent Hotel ”

It's a decent place for short stay, especially for solo travellers. Wi-fi is available although not very stable at times. There's a morning market opposite the hotel which made the surrounding very vibrant. Many coffee shops / restaurants nearby to offer variety of choices ranging from hawker food to Korean, Japanese and western fusion food. Room is small with very basic facilities but bed is big. If you are not expecting too much other than to have a comfortable and good rest, this hotel is worth your consideration.

Average service, small rooms”

There was a misunderstanding between me and the reception girl on my booked room where I was supposely getting a double room as stated in my voucher. But the reception said I was actually booked for single room. They supposely refer and follow to my voucher and NOT trying to explain there was a mistake and misunderstanding between them and Agoda. I PAID for the price and I SHOULD get what is stated in my voucher. Period.

Very far from the city center”

This hotel is quite far from the city center and no taxis are around. You will need a taxi to move to other places in JB. The staff is not very helpful and the place is not very nice for the price. Some much cheaper options are available just next to it.

Simple yet comfort at good price”

Overall satisfied as a place to stay overnight on a biz trip. Several night clubs, spa centres and restaurants in surrounding area but the noise from blasting music and karaoke at midnight may seems disturbing.

nice & cheap hotel”

i choose this hotel basically because it provide wifi connection in room, i were business traveler and i visit penang for just a short meeting, therefore, a comfortable and internet room will allow me to continue my work or entertainment in room. despite the easy envirorment in room, the hotel still provide massage at 5th floor with rm49 only inclusive spa and 1hour body massage, it was the formal traditional massage and give u release stressful.

small hotel , but clean”

close to city center, easy to access to shopping mall & jb central where we can access to singapore by train. it's ok for this price if you just want a place to stay when travel. room is quite clean, size of the room is acceptable, but no wifi at 3rd floor.

Terrible experience”

Firstly, the room at 325 have hairs all over the pillowsheet. The bedsheet have huge brown stains. So we headed down to the counter to tell the reception. She then proceed to say she have a better room which is room 212. Overall 212 is a better room but at the middle of the night we saw a huge flying COCKROACH. We informed the receptionist and she say cockroach is normal and she told us "theres nothing to be scared. its just a cockroach, very normal. either u kill it or sleep with it. i proceed to told her that its my gf who couldnt sleep with it, yet her reply was ask your girlfriend dont be childish, the cockroach wont do anything one. then she hang up on my call. Seriously?!?! i dont mind if your hotel is dirty and full of hairs and stains everywhere but instead u ask us to deal with it?