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Golden Diamond Hotel
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6.1 Good guest rating
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"great room, good to chill, breakfast ok"

AlexanderGermany
Buffet
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6.0 Location score
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6.0Location

Golden Diamond Hotel

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Based on 15 reviewsSee what guests said
6.1
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Double
...
  • City view
  • 22 m²/237 ft²
  • 1 queen bed
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Family
...
  • City view
  • 30 m²/323 ft²
  • 2 queen beds
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Deluxe Room
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
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Triple
...
  • City view
  • 28 m²/301 ft²
  • 1 single bed and 1 double b...
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Twin
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds
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Deluxe Room
...
  • 1 king bed
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Single
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Deluxe Twin Room
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  • 2 single beds
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Executive Triple Room
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  • 28 m²/301 ft²
  • Shower and bathtub
  • 3 single beds
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Executive Triple Room
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  • 3 single beds
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Verified guest reviews

Agoda Reviews (15)Booking.com Reviews (676)
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Cleanliness6.1
Facilities5.9
Location6.0
Service6.4
Value for money6.0
Provided by verified guests of Agoda
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Showing 11 verified guest comments
12
5.6
Jiaen from China
Solo traveler
Triple
Stayed 1 night in October 2017
Don't have room for us
I booked this hotel on Agoda. But when I arrived the hotel. They told me that no room for me. And they arranged me to another hotel that is the same quality according to they. But in fact, the another hotel is not worth the money. I asked for refund they said they don't have money. So I have to stay there. It's kind a bad experience. Breakfast is bread made by staff. To me it's not so clean and delicious. But they're young and English is good. Try to solve the problem. If you can get a room there I think it's a good place to stay. Near to the sinh cafe bus station.
Reviewed October 09, 2017
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2.4
dagan from Israel
Family with teens
Family
Stayed 1 night in August 2017
Acceptable
we arrive to the hotel at night after we invited rooms and in the hotel they told us thah they forget to told us the hotel full and we need look for room in the middle of night
Reviewed August 05, 2017
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10.0
Jehanifah from Philippines
Group
Triple
Stayed 3 nights in April 2017
Exceptional
It was like home away from home. The accommodation was awesome. The room we shared was very spacious and the location is very accessible to the market the main highway to all the restaurants and coffee shops.
Reviewed April 24, 2017
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8.4
Sergey from Russia
Solo traveler
Double
Stayed 1 night in April 2017
it could be better
I booked and paid for Deluxe double room with Agoda, upon my arrival I was told by Reception staff that my room was not available, because it was FULL. I got a feeling they prefer reservations from B**king.com. Be prepared to listen to their story about " My manager did not tell me ..." or "..we did not see your reservation with Agoda".. I was offered to move to another partner-hotel, which I declined. In the end first night i stayed in triple room, next day I was given my room which I reserved with Agoda. Except that problem with check in, hotel is okay and staff is helpful. But they really need to improve their booking system and be more responsible.
Reviewed April 12, 2017
1 traveler found this review helpful. Did you?|
6.0
Patrick from Australia
Couple
Twin
Stayed 1 night in March 2017
Booked the last room the day before. Only to get there to find it had been sold
Even had late check in checked on agoda. Got given an excuse that Agoda had been told that they got sold out but we've heard this story before in Vietnam. Agoda usually contacts us if there is a problem. So I dont think its that. At least the guy gave us a cash refund and after prompting tried to find us an alternative. The alternative sucked so we found another place on Agoda which was excellent.
Reviewed March 23, 2017
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8.4
Tong from Singapore
Family with teens
Twin
Stayed 2 nights in March 2017
The hotel did not reserve a room for me
I will not recommend this hotel even though I graded it excellent for most areas. I checked into this hotel on 12 Mar and left for Sapa on 13 Mar. Before leaving, I told the receptionist that I would be back on Thurs and that I will stay 2 days. When I returned on Thursday night, the clerk at the front office told me that occupancy was full. I have a booking confirmation from Agoda and I showed it to them. It was almost midnight and raining and I had to live in a horrible hotel in another part of town. I am totally unimpressed. I could not sleep a wink because the room was old, smelly and noisy. I don't deserve this.
Reviewed March 19, 2017
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2.0
CLAUDIO from Italy
Couple
Double
Stayed 1 night in August 2017
Camera non disponibile
Arrivati in hotel il ragazzo della reception dopo aver pronunciato le parole 'oh my god' ci ha detto che la camera non c'era. Ci hanno quindi mandato in un altro hotel.
Reviewed August 22, 2017
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2.0
CLAUDIO from Italy
Couple
Double
Stayed 1 night in August 2017
Doppia presa in giro
Avevamo tre prenotazioni per tre notti separate in questo hotel. Quando siamo arrivati la prima notte il ragazzo della reception ci ha detto che la camera non c'era e ci hanno spostato in un altro hotel. La seconda volta ci hanno messo in una camera nel corridoio dell'ingresso con la finestra sulla reception, muri scrostati e un bagno che aveva come doccia un doccino attaccato al lavandino e lo scarico del wc non funzionante. Abbiamo chiesto di cambiare camera perché non corrispondeva per niente alle foto sul sito ma ci è stato risposto che non avevano altre camere. Di conseguenza abbiamo cancellato la terza notte che avevamo prenotato. Pessimo servizio e doppia presa in giro!
Reviewed August 21, 2017
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2.8
eunmin from South Korea
Group
Family
Stayed 1 night in November 2017
절때 절때 예약하지 마세요
방을 예약하고 확인도 세번 네번 직접통화도했는데 역시나 왔더니 방이없다고 하는군요 아 첫날부터 너무 화가 납니다!! 택시비도 18달러에 해준다더니 25달러를 냈습니다 절때 이용하지마세요
Reviewed November 16, 2017
1 traveler found this review helpful. Did you?|
3.6
shijie from China
Business traveler
Double
Stayed 2 nights in July 2017
第一天入住,两间房,却给我们一间,而且房间非常差,厕所异味严重,空调弱,差评
Reviewed August 01, 2017
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Golden Diamond Hotel
|Good 6.1
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