Located in heart of Hanoi
Free Wi-Fi in all rooms!
|Value for money||7.8|
|Distance to city center||0.0 Km|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.2 km|
"Hotel staff are very friendly and helpful."
January 13, 2017
"In the room, we got a minibar and TV and some free drink like water and cofee, etc"
February 4, 2018
"Great breakfast and breakfast girl so nice."
December 30, 2018
"Friendly and clean."
December 30, 2018
Designed for both business and leisure travel, Golden Lotus Luxury Hotel is ideally situated in Hoan Kiem District; one of the city's most popular locales. Only 35. Km away, this 3.5-star hotel can be easily accessed from the airport. This modern hotel is in the vicinity of popular city attractions such as Royal Silk, Mekong Quilts, Airashi Silk.
At Golden Lotus Luxury Hotel, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, Wi-Fi in public areas, valet parking, room service, airport transfer.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, mirror, slippers, separate living room, internet access – wireless to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Golden Lotus Luxury Hotel.
"it was a welcome respite from the heat."
July 11, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Nice hotel with great location , plenty of restaurants and local attractions near bye. Nice roof top pool but it’s really cool which I guess I’d refreshing after a day out .. the only down side I found the kitchen restaurant staff to be really pushy and rude but maybe that’s just me. Rooms are nice and modern style
Get a room with a real window”
We booked the luxury suite for five nights, but due to a problem with the AC, we were stayed in the connecting family room for the first night. We were offered a smaller suite for the first night and a free transfer from the airport, but chose the connecting room instead because our children need a separate room, even though we knew there would be no real windows. The connecting room had quite bad air, as the ‘windows’ are facing another building, which is about 1 meter away, and the air between the two buildings smells like kitchen/food, even with the windows closed. The connecting room was ok for one night, but I would not recommend it for more than that, if you plan on staying in the room. The last four nights we spent in the luxury suite, which is a gorgeous room with real daylight, a balcony and great air quality - highly recommendable - we would return any time. Breakfast is good, hotel is well kept, the pool with view is nice, staff was kind and helpful. And location is perfect.
Nice Hotel with Friendly Staff”
We stayed here a total of 3 times, leaving to do other tours and storing our excess luggage at the hotel. In other words, we made this our base camp. Hang Trong is close to Hoem Kiem Lake and the night markets on the weekends, so there is plenty to do. Staff at breaksfast were lovely and very friendly. There is an ANZ ATM across the road and an ANZ bank around the corner on the lake. This is an ANZ franchise bank but their ATMs give out more money than the others.
Boutique hotel with roof top pool”
Location is close to Hoa Kiem lake. Hotel is nicely decorated. Staff is so welcoming and eager to help. Room had all amenities needed. Breakfast buffet is mostly continental, we would have preferred Vietnamese food which was available but in limited variety. The roof top pool is a blessing after the day's heat and humidity. Every detail is thought to ensure comfort.
Luxurious Luxury Suite ”
We stayed for 2 nights at the Golden Lotus Luxury Hotel in their Luxury Suite. The rainy days in Hanoi during our vacation dampened our mood but luckily the Luxury Suite perked us up. We had a great time relaxing and chilling in the cosy and spacious room. We ordered room service and food was better than expected though there's still room for improvement. We tried the in house spa but sad to say, the standard is really not up to expectation and we were rather disappointed. Nonetheless, we would still recommend the Luxury Suite to friends and relatives.
Look no further for good value and comfort”
Really enjoyed my time here. Very good location and the room was really comfortable but a bit small and had a wall for a view unfortunately, otherwise very nice stay. Good breakfast and friendy staff, close to Hoan Kiem lake. Will stay here again.
I stayed in many hotels all over the world before and this could very well be the first hotel that the chambermaids barge into the room to do their daily make up room despite telling them it's not necessary and please come back later as we were preparing to head out of the hotel shortly. They give a strange look and said no, insisting on coming in and say it would only take a while. Puzzled and with no choice, I had to let them in. I imagine if somebody who wishes more privacy, this would really been something that they would be upset with. For both nights, I had the do not disturb sign on and yet they still come in.
It's the small things!”
The hotel was located quite centrally with walking distance of many attractions, shopping and nightlife. The room was nicely designed but quite small. Bathroom you could only get hot and hotter water. TV had over 60 channels so that was good.
Pleasant stay with a few hiccups”
Stayed in room 9999 but there was no balcony. Not a big glich but would have preferred to have one as it is nice to sit outside and watch the street life at night. The breakfast was fine with a nice selection of asian and western food. Staff in breakfast room could not do enough for you.
Lovely hotel, but....”
I originally booked their 'Boutique' Golden Lotus Hotel; purely because they had a pool. Upon arriving we were told that no rooms were available, and would need to stay in their sister 'Luxury' hotel. We were given rooms without windows(!), which did not match the pictures or description on agoda. When we complained we were given nicer rooms. Whilst the rooms were ultimately lovely, my issue was the dishonest 'bait and switch'. We deliberately booked the 'Boutique' because of it's pool. If we didn't want a pool, there are lots of hotels in Hanoi that offer the same quality of room as this one.
Excellent rooftop pool
Choose somewhere else.......”
The pool is a disappointment, but the staff at reception and management level are horrible. Everything was a problem, we were constantly amazed at how a simple question or request had to become some sort of issue or argument. The breakfast was nice and the breakfast staff were excellent. The hotel manager should be taking some customer service training from the breakfast staff. We spent 6.5 weeks in Vietnam and this was the worst place we stayed by a long shot. The majority of our hotels were great and if the venue was a bit shabby, the great people always made up for it. Give this place and its sister hotel a few doors up , a big miss.....
When reach there they said they have problems in room so they change to more lower hotel”
When I reach there they change to to more lower hotel in that also very bad smell coming and very bad rooms they spoil my 3 hr after that they just send me to some very low class hotel I never believe this thing can happen very bad hotel and bad staff
Choose another hotel! ”
Pro’s: Nicely located and comfortable beds. Con’s: -Breakfast is really bad; not much choice but more important, breakfast tasted horrible as wel. Breakfast area at the back of building without any window. -There is simply NO ROOFTOP BAR. It doesn’t excist! - Rooftop pool is extremely small and shallow. More like a large bathtub. Only open till 20:00, while after dinner chill out would be the perfect time to enjoy. -Rooms have NO window! Even the rooms stated as having a window, there is a wall behind the window!! Do yourself a favor, Choose another hotel!
not a pleasant stay”
I was stuffed in a room with no window whatsoever at first, it's so dark and gloomy. The room I booked was deluxe so I was complaining to the receptionist she said that deluxe room in this hotel has no window? And then transfer me to the booking department. They said they'll check. No one informed me afterward, the bellman come in and move me to another place as per request of the booking department. The second room has window but it was in between of 2 building so basically not much light there. Still dark even though I've requested for a room with big window. With 50$ more a night I bet there are much more reasonable place to stay. Look out for la casa hotel for example. Breakfast is poor provided this hotel is a 4 stars hotel. Receptionist never smile , both guy and girl. The bellman and breakfast serving lady is even more friendly than the face of the hotel - the receptionist. Poor is closed for maintenance since august, 4 month until now , amazing.
The hotel is located in an excellent position in the old quarter, lose to everything. Rooms (and we had two different ones) are roomy, the beds are comfortable and the bathrooms were excellent. Breakfast was amazing. A wide variety of food and significant changes were made each day. However, the highlight of the hotel was the staff. They were friendly, attentitive and exceptionally friendly. The breakfast staff stood out a little but all were excellent.
Last stop of our 3 month SE Asia adventure”
We stayed at the Golden Lotus Luxury Hotel 3 separate nights in a 7 day period. One night when we flew in from Da Nang, leaving the next morning to Ninh Ninh for 1 night. Ninh Bing was amazing! Back at the GLLH for a night then Halong Bay/Halong for 3 nights. Then one last night at GL before our flights back to NZ. Hanoi is a very busy city which we used to stage our more rural trips from.
Landed from a 6 hours flight. We booked 3 executive city view rooms from 3 months before. Got to the hotel apparently all their city view rooms were under renovation so we couldn't stay there. Hotel staff decided to transfer us to their sister hotel, which even worst ( shower head not working, aircon not working, ect ) . If the hotel have given us notice before hand we would be more than happy to pick another hotel.but the fact no one sent us any email or even a fone call to let us know that our rooms were unavailable was very unprofessional. We were trying to find another hotel to transfer too but most places around there were fully booked so we had no choice but to stay at the sisters hotel. Never come back to this hotel again.
Good location, very clean and lovely staff.”
Location is very good - close to Hoan Kiem Lake, shopping district and restaurants. There was a convenience store a few doors down which was handy for extra water or supplies. Roof top pool area was small - we travelled with 2 other families so when we were there we took over! However it was a welcome respite from the heat. Lobby staff were very helpful and friendly. The breakfast staff were so beautiful and breakfast was nice. Not the best we had in Vietnam but the waffles and staff made up for it! I'm sure you can stay in more luxurious hotels in Hanoi but this was very good value for money.
Pleasant location but street noise was loud due to locals always using horns but of course many hotels would suffer the same issue. Breakfast selection was very average compared to other hotels we stayed at in Vietnam. On our return visit from Halong Bay we had booked a single night and stayed in 5016. This room was much quieter for street noise but suffered a lot of noise from the water pipe drains from the rooms above. Staff were friendly and helpful. Good location with convenience store and atm's close by.
Located in heart of Hanoi
Free Wi-Fi in all rooms!