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Golden Palace Hotel

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Excellent
Based on 266 reviewsSee what guests said
8.6
90% would recommend to a friend
Golden Palace Hotel
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8.6 Excellent guest rating
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"Nice hotel for the Money, and the most friendly staff you ca..."

AllanDenmark
Restaurant
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8.9 Excellent location
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8.9Location
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

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Room choices
Deluxe Double
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  • No view
  • 20 m²/215 ft²
  • 1 queen bed
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Family City View
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  • City view
  • 30 m²/323 ft²
  • 1 single bed and 1 queen be...
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Junior Suite City View
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  • City view
  • 27 m²/291 ft²
  • 1 double bed
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Suite Balcony City View
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  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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Family Suite Balcony City View
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  • City view
  • 40 m²/431 ft²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (266)
Filter by guest type:
Cleanliness8.6
Facilities8.1
Location8.9
Room comfort and quality8.5
Service9.2
Value for money8.8
Provided by verified guests of Agoda
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Showing 255 verified guest comments
12345
9.6
HO from Singapore
Solo traveler
Deluxe Double
Stayed 4 nights in November 2017
Exceptional
Very friendly n helpful staffs, value for money will recommend friends to stay during their holiday. Like to suggest for safety can fix a "chain door lock" or "door viewer" inside the room
Reviewed November 12, 2017
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6.0
Dor from Israel
Couple
Deluxe Double
Stayed 2 nights in September 2017
Nice hotel but old
we had a problem of hot water in our room. the staff tried to fix it, no success, they changed our room, then fixed the problem and moved us back to the original room! too many room changes and in addition the rooms are not so clean and comfy.
Reviewed October 02, 2017
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6.8
Alvaro from Norway
Solo traveler
Suite Balcony City View
Stayed 2 nights in July 2017
Okay.
This is an ok Hotel, I stayed there 2 nights, I never got the room I paid for, the show me one room when I booked with a jet bath and went I got there they told me that was an old picture, never got any money back, people on reception where nice, breakfast was ok. This is an ok, Hotel but value for money, are better choices out there..
Reviewed July 16, 2017
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9.2
Kalayachat from Thailand
Family with teens
Deluxe Double
Stayed 2 nights in July 2017
Safe and clean. Nice services!
I just visited the place with my sister. We feel that the hotel is safe and the staff are very friendly and helpful.
Reviewed July 11, 2017
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8.4
Rick from United States
Couple
Deluxe Double
Stayed 1 night in October 2016
Pleasant and convenient
Great place to rest your head, and great jumping-off point to enjoy Hanoi. The staff are wonderfully nice and accommodating. Our room was small but clean, more than enough to keep our stuff and relax between jaunts around the city. Breakfast was OK, and tons of fantastic food and drink options are nearby, plus tourist shopping spots. Local-focused shops are nearby too, and the immediate area is very walkable.
Reviewed July 05, 2017
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8.8
Lee from Singapore
Family with teens
Family Suite Balcony City View
Stayed 1 night in June 2017
Excellent Hospitality
Warm and great staff service. Here again for the second stay for that main reason. Simple but great breakfast. Location is within many eateries and casual shopping.
Reviewed June 28, 2017
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9.6
Nathan from United States
Couple
Deluxe Double
Stayed 5 nights in March 2017
Great hotel
Very helpful staff. Great location. Great room.
Reviewed April 25, 2017
Dear Nathan, Thank you very much for your nice review. Your feedback after staying are great motivation to all hotel staff. Hopefully to welcome come you, your family or your friends in our hotel in an other day. With all regards, From Golden Palace Hotel
Responded May 03, 2017
Golden Palace Hotel
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9.2
Jeremy from United States
Couple
Deluxe Double
Stayed 2 nights in April 2017
Great Location
Great location to Hanoi attractions. Like the night market and museums. The staff is very friendly and helpful, and made sure we were happy and well taken care of.
Reviewed April 18, 2017
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8.4
Allan from Denmark
Family with young children
Family Suite Balcony City View
Stayed 2 nights in March 2017
Friendly staff
Nice hotel for the Money, and the most friendly staff you can think of.
Reviewed April 06, 2017
Dear Allan, Thank you for your review and your commitment to our hotel staff. We know that there are imperfect things that you could not give us higher score. We are sorry about that. We will try our bests to make all guests satisfy and we are pleased to welcome you in our hotel in the future to examine our improved service. Sincerely yours, Golden Palace Hotel
Responded May 03, 2017
Golden Palace Hotel
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8.8
Gwyther from United States
Couple
Deluxe Double
Stayed 5 nights in March 2017
Lovely staff in an affordable hotel
We stayed here for 5 nights while in Hanoi and cant say enough about how friendly and helpful all the staff was! From the second we arrived they greeted us w/ OJ and fresh fruit, when we got to our room they had laid out flowers and origami figures on the bed, throughout our stay they were helpful w/ booking tours and breakfast was always delish.
Reviewed March 17, 2017
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Golden Palace Hotel
|Excellent 8.6
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