12 Dec 2018
Wednesday
13 Dec 2018
Thursday
2 adults
1 room
10.0
Exceptional"Very helpful, courteous and considerate team."
felicito
|
April 23, 2018
See map
Excellent
Location
8.5
Removed from saved list
What guests are saying:
walking distance from MOA Arena. Spacious room, comfy bed.
Rooms are larger compare with other hotels nearby and very homy atmosphere. Staff are efficient and helpful. The hotel is accessible to restaurants and spa esp the SM mall of of asia which is just mins awaybto walk. I will recommend this hotel to my peers.
Great room service, housekeeping and front office staff.
Overall a good hotel in Pasay near MOA. Clean, spacious rooms, good value for money. However, they need to fix their check in and check out procedures - takes way too long.
Clean and very spacious room. 👍🏻
perfect location, walking distance to a lot. grab ride away from casinos and historical sites. very clean and friendly staff, will be back again
I always have to stay here, friendly staff, the hotel always smells so good. Will be back again
Very nice hotel close to everything MOA walking distance....15 min Grab ride to all Terminals
Golden Phoenix Hotel Manila
From 3017 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.3
Recommended by 85% of guests
| Value for money | 8.0 |
| Distance to city center | 2 km |
| Location rating | 8.5 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 3.6 km |
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 27 times since yesterday | 23 travelers are looking at this property right now
See photos and details
Suite
...
- Room size: 50 m²/538 ft²
- City view
- 1 king bed
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Deluxe King
...
- Room size: 30 m²/323 ft²
- City view
- 1 king bed
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Superior
...
- Room size: 24 m²/258 ft²
- City view
- 1 king bed
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Deluxe Twin
...
- Room size: 35 m²/377 ft²
- City view
- 2 single beds
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Deluxe Twin Hot Deal
...
- Room size: 26 m²/280 ft²
- City view
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Executive
...
- Room size: 117 m²/1259 ft²
- City view
- 1 king bed
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Deluxe Twin** (WICKED HOLI-DEALS)
...
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Suite Premier
...
- Room size: 50 m²/538 ft²
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Double Deluxe
...
- Room size: 35 m²/377 ft²
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Superior Room
...
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Have a question for Golden Phoenix Hotel Manila?
What people love about the property
- 10.0Exceptional
"The staff are friendly and accommodating."
Narciso
|
March 12, 2018
- 10.0Exceptional
"Nice rooms location great n staff polite"
ela
|
January 17, 2018
- 10.0Exceptional
"Very convenient as its very near to SM MOA, location is perfect."
KAREN
|
January 6, 2018
Compare to other recommended properties
Best value!  Golden Phoenix Hotel Manila |  |  |  | |
| Guest rating | Excellent 3017 reviews 8.0 Location 8.5 | Very good 8741 reviews 7.5 Location 8.1 | Excellent 5137 reviews 8.1 Location 9.0 | Very good 232 reviews 7.6 Location 8.1 |
| Neighborhood | Manila Bay | Pasay | Manila Bay | Manila Bay |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Staff were very friendly and accommodating."
CHRISTOPHER
|
March 29, 2018
An overview
Whether you're a tourist or traveling on business, Golden Phoenix Hotel Manila is a great choice for accommodation when visiting Manila. Only 2 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Golden Phoenix Hotel Manila offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, private check in/check out.
Guests can choose from 281 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Golden Phoenix Hotel Manila is a smart choice for travelers to Manila, offering a relaxed and hassle-free stay every time.
Golden Phoenix Hotel Manila offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, private check in/check out.
Guests can choose from 281 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Golden Phoenix Hotel Manila is a smart choice for travelers to Manila, offering a relaxed and hassle-free stay every time.
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Nearest essentials
Airports
Ninoy Aquino International Airport (MNL)
3.6 km
13 minutes
Subic Bay International Airport (SOY)
82.3 km
Public transportation
Baclaran LRT Station
1.4 km
EDSA LRT Station
1.7 km
Hospital or clinic
Ospital ng Maynila Medical Center
3.5 km
Shopping
Bonifacio High Street
7.4 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
9.6
Exceptional"Hotel is clean, well maintained, good polite and helpful sta..."
Mohd A.
|
April 2, 2018
Languages spoken
- English
- Chinese [Mandarin]
- Filipino
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Coffee shop
- Restaurants
- Room service
Services and conveniences
- Cash withdrawal
- Doorman
- Safety deposit boxes
- Concierge
- Dry cleaning
- Shops
- Convenience store
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
Access
- Check-in/out [express]
- Facilities for disabled guests
- Security [24-hour]
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [free of charge]
- Taxi service
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 1000 PHP
Distance from city center: 2 km
Travel time to airport (minutes): 10
Extras
Breakfast charge (unless included in room price): 12 USD
The property
Non-smoking rooms/floors: yes
Number of floors: 6
Number of restaurants: 1
Number of rooms : 281
Room voltage: 220
Year property opened: 2015
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Real reviews from real guests
Agoda Reviews (3017)Booking.com Reviews (3321)
8.0
/
10
Excellent
Provided by verified guests of 
All languages
All guests (3017)
All room types
Showing 1738 verified guest comments
12345
8.0
Excellent
Ice from Philippines
Business traveler
Deluxe Twin
Stayed 1 night in December 2018
Great Food. 5Star Staff”
Went well:
Food was awesome. Filling and delicious. Great value for money.
Location was perfect. 4mins walk to the MOA arena.
Staff is very accommodating and very helpful.
Do differently:
Old tiles.
Happy hour doesn’t seem so happy.
Nothing to do.
Reviewed December 11, 2018
Did you find this review helpful?|
10.0
Exceptional
Carlo from Philippines
Business traveler
Deluxe Twin
Stayed 1 night in September 2018
ok”
ok
Reviewed December 10, 2018
Did you find this review helpful?|
8.8
Excellent
JOSE from Norway
Couple
Deluxe Twin
Stayed 1 night in November 2018
We keep on coming back”
This is the place to stay to keep on unwinding after a long trip from Europe. It is very ideal whe it comes to shopping and sightseeing. The staffs are very friendly, rooms are clean and they serving excellent buffet breakfast (be sure to include it in your booking because it is an option).
The only advice I can give the management is to have a separate private room for the clients that are complaining. Instead of faster and smooth check-out (as well as customers checking in), we had been apprehended by a nasty and rude customer who keep on screaming to the reception clerk who was just doing her job to help and assist. After all it was the customers fault.
Reviewed November 14, 2018
Dear Guest,
We wish to extend our sincere appreciation for your continued loyalty to our hotel brand and overall positive experience during your stay with us.
On another note, we have taken note of your experience with our reception area and check in process. Please be assured that we will immediately address both matters in order to provide a more seamless experience to each of our guests.
Responded November 23, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.4
Excellent
JOSE from Norway
Couple
Deluxe Twin
Stayed 1 night in November 2018
We keep on returning back”
Because of the excellent and friendly staffs we keep on coming back to this hotel. Breakfast is excellent and the room is clean.
A little bit of improvement needs in the reception and checking in counter. Their should be a person in charge who must deal with complaints in order not to block the queue for other guest. A private room could be great instead of nasty and unfriendly clients keep on screaming to the staffs who are just doing their best to assist.
Reviewed November 14, 2018
Dear Guest,
We wish to extend our sincere appreciation for your continued loyalty to our hotel brand and overall positive experience during your stay with us.
On another note, we have taken note of your experience with our reception area and check in process. Please be assured that we will immediately address both matters in order to provide a more seamless experience to each of our guests.
Responded November 23, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.4
Excellent
Mija from Philippines
Couple
Stayed 1 night in December 2018
Will definitely come back!”
Very accomodating staff except the security guards in the entrance door. The room is very spacious and the bed is so soft. Buffet breakfast is excellent! Will definitely come back.
Reviewed December 09, 2018
Did you find this review helpful?|
8.4
Excellent
Vicente from Philippines
Family with teens
Stayed 2 nights in December 2018
Excellent”
The room and bed are big. Walking distance to Mall of Asia.
Reviewed December 08, 2018
Did you find this review helpful?|
5.6
Catherine from Philippines
Couple
Stayed 2 nights in December 2018
wouldn't recommend for staycation.”
-our bathroom smells like cigarette even if we're in a non smoking floor.
-the lobby was too crowded and noisy.
-you have to walk like a mile just to get to the lobby from the room(3rd floor)
-cold floors (not carpeted)
-hallway carpets are dirty and not well maintained
-parking lot is under construction so it smells like paint or something else...
hotel personnel are friendly though,
I think this hotel is not for staycation for family or as a couple... i think it's best for just an overnight stay.
Reviewed December 09, 2018
Did you find this review helpful?|
8.8
Excellent
Noel from United States
Solo traveler
Deluxe King
Stayed 2 nights in December 2018
Great location ”
It is walking distance to the Mall of Asia.
Reviewed December 11, 2018
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10.0
Exceptional
Rommel from Philippines
Business traveler
Deluxe Twin
Stayed 1 night in November 2018
Looks like 5 star hotel”
Rooms are larger compare with other hotels nearby and very homy atmosphere. Staff are efficient and helpful. The hotel is accessible to restaurants and spa esp the SM mall of of asia which is just mins awaybto walk. I will recommend this hotel to my peers.
Reviewed November 12, 2018
Dear Guest,
Thank you for the excellent review and for your high regards to our staff, service & location. Our team will be delighted to hear all of your comments.
Again, thank you and we hope to welcome you back soon!
Responded November 14, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
9.2
Exceptional
Brian from Australia
Solo traveler
Deluxe King
Stayed 1 night in October 2018
Alot to offer ”
I have stayed at the Golden Phoenix several times and will continue staying there when i am in Manila.
- Very good breakfast
- Clean
- Close to the airport
- Close to the MOA
- Very good restaurant and room service meals
- Helpful staff
- Comfortable beds
see you again next time, thanks
Reviewed November 07, 2018
Dear Guest,
We are proud of rising above our standards when it comes to offering convenience as well as exceptional service and fun amenities. Your commendations are very heartwarming and we definitely look forward to seeing you again on your next visit!
Responded November 13, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.4
Excellent
Cindy from Indonesia
Family with teens
Deluxe Twin
Stayed 2 nights in October 2018
No Hot Water”
The hottest setting for the water was lukewarm and had to call the engineer to fix it and yet it was not fix.
Found a little cockroach, alive, one night on the floor.
The room and bed were big.
It's located across a cafe that sells great food with reasonable price and right beside a convenience store.
It costs 100 Peso to go to nearby casinos and Mall of Asia (One Way)
It's easy to get Grab here.
Reviewed October 16, 2018
Dear Guest,
Please accept our sincere apologies for the inconvenience you experienced. We offer no excuse as the problems you encountered during your stay does not reflect the service that we usually extend to each of our guests. Please be assured that the concerns you raised are already noted and immediate actions are being taken in order to avoid any further recurrences in the future.
On the other hand, it is nice to hear that you appreciated the convenience of our spacious room and convenient location.
Thank you for sharing your feedback with us. We hope to provide you with better services should your plans bring you back to our area.
Responded October 20, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.4
Excellent
Jennifer from Philippines
Solo traveler
Deluxe Twin
Stayed 1 night in July 2018
Excellent”
I booked this hotel because it was close to MOA Arena. The room was really big and spacious. Areas of improvement - The hotel as a cash deposit of Php 3,000 I think (I cannot recall anymore). This should have been included in the notes or something. Not all guests will be carrying around cash. Location of elevators leading to the room is also a little complicated. I had to go up 1 level and walk a fair distance to get to my room.
Reviewed October 15, 2018
Dear Guest,
Thank you for your kind comments. It is nice to hear of your appreciation towards our convenient location, as well as our big and spacious room.
On the other hand, the concerns and suggestions you have raised are well noted and will be discussed to our team for further improvement and consideration.
We appreciate your feedback as this is our best resource for improving our service and facilities. Once again, thank you and we hope to welcome you again on your next stay.
Responded October 20, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.0
Excellent
Jelix from Philippines
Family with teens
Deluxe Twin
Stayed 2 nights in September 2018
Good Location, Friendly staff Highly recommended.”
Check in and check out was Good, staff from security, concierge, front desk, housekeeping all of them is friendly and easy to ask for all inquiries. wifi also is Good can access immediately. Me and my family check in for 3 days and 2 nights. The room is big and good for our celebration as may younger sister having her 18th debut the room is enugh for us with some visitor for make up artist and photographers. we enjoy the loctaion is Near to Mall of asia, waltermark, Baclran church. Taxi is also accesable around the area so you don't need to worry. However need to improve the wall papers inside the room a lot of areas of room has damage, cleanliness as well the floor a bit dusty so i need to call the housekeeping to clean it agian. inside lights of the room need to improve for more lighter. Aircon in the lobby and in the hall way need to improve also not so cold and Last is the Parking entrance pls do something need to Renovate the road plsssss! :)
Reviewed September 17, 2018
Dear Jelix,
Thank you for taking the time to write such a wonderful review. We are glad that you had a pleasant and enjoyable experience during your stay with us. Hearing about your kind words toward our staff, service and room makes our efforts worthwhile!
On the other hand, the issues you raised during your stay has been raised to the concerned department managers for immediate action.
Once again, thank you and we hope to welcome you back soon.
Regards,
Golden Phoenix Hotel Manila
Responded September 19, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
9.6
Exceptional
Rowena from Philippines
Solo traveler
Deluxe Twin
Stayed 2 nights in December 2017
4 Star Hotel”
The hotel is a 5 min. walk to Mall of Asia. Grab cars are an easy access in their location. The beddings are clean and dainty. The room is large with laundry rack, iron, towels, slippers, bathrobes, table & chair. The breakfast is superb and has lots of different varieties. The bathroom is clean and has toiletries cand bidet. There is a complimentary water, coffee and cream. I had booked here many times but I just did not had the guts to swim in their dirty pool. My over-all stay is memorable.
Reviewed September 17, 2018
Dear Rowena,
We are happy to know that you had an enjoyable experience during your stay with us. Your kind comments toward our location, facilities and breakfast are highly appreciated.
On the other hand, we are sorry to hear of your negative impression towards our pool facility. Rest assured that we will immediately address this concern for proper improvement.
Thank you and we hope to see you again in the future.
Regards,
Golden Phoenix Hotel Manila
Responded September 19, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
10.0
Exceptional
Gina
Family with young children
Deluxe Twin
Stayed 1 night in September 2018
Value for money hotel near Sm Moa/Airport”
One of my fave hotel in Manila, we've been here numerous times. Aside from big spacious rooms, they also have big comfortable beds and delicious breakfast. The only thing that I noticed is that unlike before, now, the some basic items inside the room are not maintained and others are now missing such as ironing board,etc. The complimentary bottled waters have a slight moldy smell. We didn't used it at all. but overall still good experience esp with Mr Jhay, frontdesk staff. He always sees to it that we can check in and check out immediately. Thanks Agoda!
Reviewed September 15, 2018
Dear Guest,
It brings us much joy to hear that you appreciated the service that we have extended to you during your stay. Your kind comments and commendation to our staffs, especially to JhayR will definitely be shared!
On the other hand, we have taken note of your comment about the amenities in our room and rest assured that this will be addressed accordingly for proper improvement.
Thank you for your valuable feedback and we look forward to serving you again soon.
Regards,
Golden Phoenix Hotel Manila
Responded September 19, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.8
Excellent
Charity from Philippines
Business traveler
Suite
Stayed 1 night in December 2018
Excellent”
They are generous on room upgrade whenever there is availability. Clean, well-maintained and spacious rooms. Lots of convenience stores nearby. Staff are polite and kind.
Reviewed December 10, 2018
Did you find this review helpful?|
7.2
Very good
Franklin from United States
Solo traveler
Deluxe King
Stayed 1 night in November 2018
Very good”
Walking into the lobby will give a false representation of what the rooms look like. The interior needs a lot of work. I would stay again because of the location. Close to the airport and other activities
Reviewed November 24, 2018
Dear Guest,
Thank you for sharing your recent stay with us. We appreciate your feedback as it is through this that we are able to indentify the areas that we need to improve on. Please be assured that your feedback will indeed be addressed in order to provide a more wonderful experience to all our guests. We look forward to welcoming you back on your next visit.
Responded November 27, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.0
Excellent
Kelly from Australia
Couple
Stayed 1 night in November 2018
Close to mall and airport ”
Clean, spacious room, friendly, helpful staff, airport transfers avail (some free shuttles). Good WiFi.
Cramped bathroom and door is in the way of the sink, walls appear to be a bit thin, you can hear everyone around outside.
Reviewed November 17, 2018
Thank you so much and we look forward to welcoming you and your guest here at Golden Phoenix Hotel Manila
Responded November 23, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
9.6
Exceptional
Ariel from Philippines
Solo traveler
Stayed 1 night in November 2018
Excellent Service”
Excellent service. The staff are very helpful, attentive and go the extra mile to help. Highly recommended. Location is very convenient as it is very near MOA.
Reviewed December 03, 2018
Dear Guest,
Your generous rating and review is much appreciated and we thank you for sharing this with us. We are proud of rising above our standards when it comes to offering exceptional service to all our valued guests. Knowing that we are able to Knowing that we were able to provide you with a memorable stay is a reward enough for us. We look forward to being of service to you once more!
Responded December 10, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
8.0
Excellent
Ma. from Philippines
Solo traveler
Deluxe Twin
Stayed 2 nights in April 2018
Nice hotel near SM MOA”
The room is clean with comfy bed. Breakfast is quite good. The location is walking distance from SM MOA. Good price. Will definitely come back.
Reviewed December 03, 2018
"Dear Guest,
We are delighted to hear of your excellent experience during your stay with us. We are also happy that you find our bed comfortable, our breakfast good and our location convenient. Thank you and we look forward to welcoming you back on your next stay."
Responded December 10, 2018
Golden Phoenix Hotel Manila
Did you find this review helpful?|
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Baclaran LRT Station is within 1.37 km