Golden Sand Hotel
Golden Sand Hotel
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"Friendly staff, clean nice swimming pool."

karl

February 4, 2018

Standard With Breakfast - Bed Golden Sand Hotel
Standard With Breakfast - Bed
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Lobby Golden Sand Hotel
Lobby
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Lobby Golden Sand Hotel
Lobby
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Interior view Golden Sand Hotel
Interior view
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Excellent
Location
8.1
See all 41 photos Golden Sand Hotel
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Golden Sand Hotel

Excellent location
Stay in the heart of Sihanoukville - See what's nearby
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Very good
From 999 reviewsSee what guests said
7.3
  • Airport transfer

  • 350 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
This property is in high demand!Last booked 7 hours ago
Deluxe With Breakfast
Deluxe With Breakfast
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds or 1 double b...
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Standard With Breakfast
Standard With Breakfast
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  • City view
  • 22 m²/237 ft²
  • 1 double bed or 2 single be...
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Executive Suite With Breakfast
Executive Suite With Breakfast
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  • Pool view
  • 53 m²/570 ft²
  • 1 single bed or 1 double be...
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Cabana with Breakfast
Cabana with Breakfast
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  • City view
  • 35 m²/377 ft²
  • 2 single beds and 1 double ...
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Standard Single
Standard Single
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    Room Standard
    Room Standard
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      Cabana Twin Room
      Cabana Twin Room
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        Room
        Room
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          Basic Double/Twin
          Basic Double/Twin
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            Deluxe Single
            Deluxe Single
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              More about Golden Sand Hotel

              More about Golden Sand Hotel

              "Great location half way to the beach & town."

              Reviewed January 5, 2017

              Andrew from United Kingdom

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              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

              "The staff was nice."

              william from United States

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              Solo traveler
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (999)Booking.com Reviews (73)
              7.3
              Cleanliness7.2
              Facilities5.9
              Location8.1
              Room comfort and quality7.4
              Service7.2
              Value for money7.2
              Provided by verified guests of Agoda
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              Room type
              Cabana with Breakfast
              Deluxe With Breakfast
              Executive Suite With Breakfast
              Standard With Breakfast
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              Showing 922 verified guest comments
              12345
              2.0
              Berthoud from Switzerland
              Solo traveler
              Standard With Breakfast
              Stayed 3 nights in September 2018
              The worst hotel in Cambodia”
              Only Chinese people dirty noisy and ++++. Sihanoukville is now Macao 🇲🇴
              Reviewed September 12, 2018
              6.8
              Good
              Wai from Cambodia
              Business traveler
              Deluxe With Breakfast
              Stayed 1 night in April 2018
              Location is good”
              Aircon is not working well. Interior is old
              Reviewed August 20, 2018
              5.2
              Russell from Australia
              Solo traveler
              Standard With Breakfast
              Stayed 4 nights in June 2018
              Disappointing return visit”
              After being very happy with this hotel 2 years ago did not hesitate to book again. My immediate reaction on entering the foyer it reeked of cigarette smoke. Staff said Chinese guests all smoked, and the did every where, including in the lifts which are marked no smoking. The room I was upgraded too had water marks on the walls, and lamp shade, telephone did not work, even after every day bringing it to the staffs attention, but guess was better than my original room which had the exhaust fans from the kitchen roaring outside my window. As for the breakfast it only caters for the Chinese, not butter for the toast, and when I asked for some milk for my coffee was told none left. Like everywhere in the world the Chinese are ruining travel, and this is what has been done to this hotel and Sihanoukville, which is filthy dirty, rubbish all over the place, will never return, do yourself a favour Siem Reap much nicer, cleaner
              Reviewed July 07, 2018
              6.8
              Good
              Muhammad from Pakistan
              Couple
              Standard With Breakfast
              Stayed 1 night in May 2018
              Old Hotel”
              Its an old building needs renovation, buffet breakfast was not very good. It looks like hotel has been taken over by Chinese who come here to play casino and stay.
              Reviewed June 09, 2018
              4.8
              Htoo from Singapore
              Solo traveler
              Standard With Breakfast
              Stayed 2 nights in May 2018
              Shouldn't stay”
              Worst hotel I ever stay in sihanoukville. A/C not working. No phone in the room. Fridge is smelly. Dining place is dirty. shouldn't stay.
              Reviewed May 14, 2018
              2.8
              Ben from Australia
              Couple
              Executive Suite With Breakfast
              Stayed 3 nights in April 2018
              Extremely disappointing. Worst hotel I’ve ever stayed in.”
              Had to argue with reception staff for over an hour to get the room that I had booked and paid for. They tried giving me a standard family room with 3 double beds instead of the executive suite I had booked because the previous guest wanted to stay longer. No English speaking staff. The entire hotel smells of cigarette smoke and is dirty. Pool area was used to store construction materials such as bricks, sand and gravel. Restaurant used as a store room for cartons of stock. Room service menu is in Chinese language only because this hotel appeared to only look after Chinese people. Room service food comes in foam take away containers with no cutlery and the food was terrible, only good for the bin. Buffet breakfast caters for Chinese people only with no labels identifying the food. Food placed in the serving area uncovered, not heated and with flies flying around. Egg station only serves precooked omelettes, boiled and fried eggs that are cold. This hotel is bad for Agoda’s name.
              Reviewed April 06, 2018
              8.8
              Excellent
              rudy from Indonesia
              Business traveler
              Cabana with Breakfast
              Stayed 2 nights in March 2018
              good area”
              near to beach...
              Reviewed April 02, 2018
              2.0
              NATALIA from Australia
              Couple
              Standard With Breakfast
              Stayed 2 nights in March 2018
              Only for Chinese guests ”
              Pictures looked amazing and we were very excited! Far from reality though. First, they charged us a "minibar deposit" of 150% the value of one night because I quote "the owner is chinese". Then get to the room and it stunk of cigarette. Asked them for a new room to discover they all are for smokers, again, "because it's for chinese". They couldn't give us another room and only refunded around 85% of what we'd paid. Found ourselves having to go back to the bus stop to get wifi to book another room. Thankfully found another hotel far from Chinatown where we had the most amazing couple of nights.
              Reviewed April 01, 2018
              6.0
              Jean from United Kingdom
              Couple
              Deluxe With Breakfast
              Stayed 23 nights in February 2018
              Above average”
              We stayed at this hotel 3 years ago and it was very good but it is now owned by Chinese and has a casino, and most of the guests were Chinese The bedroom was very clean and comfortable but the dining room was not very clean. The plates were all chipped and the staff did not clear or clean the tables , often there would be food on the floor from the night before eg chicken bone, prawn shells. There would be cigarette ends just dropped on the floor and one day someone had been eating sunflower seeds on one of the bedroom corridors and had just dropped all the shells on the floor. The swimming pool was good and clean. The breakfast was ok but was all Asian food. There is a tour but they only spoke Chinese. We would not stay there again.
              Reviewed March 28, 2018
              4.8
              Anthony from Cambodia
              Solo traveler
              Deluxe With Breakfast
              Stayed 14 nights in March 2018
              A very steep decline of a once quality hotel”
              The hotel today is geared solely for the users of its casino. Frequent power cuts and interuptions to internet access everywhere but the casino. The food is exclusively Chinese, not even Asian or Khmer. The staff are probably 90% Chinese, very limited English speaking staff. Power cuts and no TV access every day of my stay. The only staff and department I would praise would be Housekeeping, very efficient and detailed in their work. Catering awful. Reception unhelpful. Security aggressive Tremendously over priced compared to other hotels in the area.
              Reviewed March 24, 2018
              4.4
              Peter from Australia
              Solo traveler
              Deluxe With Breakfast
              Stayed 2 nights in March 2018
              Where is the customer service?”
              First night there was construction noise from within the building. I asked management at 9 pm why and when would it stop. No response given just a shrug of the sholders. The noise which consisted of drilling and beaking concrete untill 10pm. When I went to breakfast the next morning at 06.35 am the tables and floor where still dirty from the night before. I came back 10 min later and the floor had been swept at least - tables still dirty. Nobody advised you of the process for breakfast. What was a major concern was when I found the egg area I noticed at least 40 old empty? gas cartridges stacked there and cartons of drinks. Certainly not safe. Prior to leaving my room I locked items away in the safe and tidyed up. Next to the safe I placed two empty water bottles I wanted to keep. The closet door was then closed. When I returned late afternoon I noticed these bottles had been taken. Why did the cleaning staff take items not belonging to them that had been placed in a cupboard? .
              Reviewed March 23, 2018
              5.6
              Eugene from Canada
              Solo traveler
              Standard With Breakfast
              Stayed 4 nights in March 2018
              May have been OK in the past”
              The hotel has been taken over by the Chinese as has most of Sihanoukville. They are renovating the place but are starting with the casino. Go figure. The breakfast which was included is very much focused toward the Chinese guest. I was able to have fruit and toast and coffee but the rest of the food offered was not what a westerner would consider breakfast food
              Reviewed March 18, 2018
              4.0
              marvin from Canada
              Couple
              Deluxe With Breakfast
              Stayed 6 nights in March 2018
              Acceptable”
              Getting seedy... poor maintenance Breakfast is lame
              Reviewed March 17, 2018
              2.4
              Eric from New Zealand
              Couple
              Standard With Breakfast
              Stayed 2 nights in February 2018
              Not as well maintained”
              Just to name afew issues I saw during my stay People smoke in the lobby and elevator, and no staff will stop them. In our room we had uneven floor surface, and it was kind of moving when you walk. Alot of mould growing in the bathroom shower holder broken.
              Reviewed March 11, 2018
              6.0
              Alan from Malaysia
              Business traveler
              Deluxe With Breakfast
              Stayed 2 nights in January 2018
              Above average”
              Just a soulless Chinese casino with rooms.
              Reviewed February 27, 2018
              4.4
              Kendrick from United States
              Couple
              Executive Suite With Breakfast
              Stayed 1 night in February 2018
              If you're not a gambler, stay far far away. ”
              If you've ever been to Vegas and thought to yourself, "I like this place, but it's just too clean and safe. Not to mention it's just way to easy communicating with everybody." Then Golden Sands in the grimy international den of sin that is the Lions Roundabout downtown Sihanouk is the place to lay your twisted head.
              Reviewed February 12, 2018
              9.2
              Exceptional
              karl from Vietnam
              Group
              Cabana with Breakfast
              Stayed 5 nights in January 2018
              Exceptional”
              Friendly staff, clean nice swimming pool. Breakfast could be improved could have more choice.
              Reviewed February 04, 2018
              4.8
              Michael from United States
              Solo traveler
              Deluxe With Breakfast
              Stayed 1 night in January 2018
              Weird Place ”
              Just a weird vibe in this place. Not nearly as nice as portrayed in the agoda photos, but that’s common. Walk in and the vibes get weirder with this eerie soundtrack from the movie, The Omen, playing from the casino entrance. Felt in need of an exorcism with this chanting chorus. I was placed in a vacant wing out back. Vacant because this is where you can’t sleep due to a busy street behind the hotel. Got to sleep at 3am and awoken promptly before 6am with morning prayer call through this trebly and over modulated speaker pointed directly towards my single pane window. Attempted to have a bite to eat at in the hotel restaurant after check-in and staff says the menu is only in Chinese as they look towards the door. No western food offered up at breakfast buffet except for an egg station, but forget about having an omelet because only fried eggs to go with noodle soups and rice. The OJ was carbonated Tang and coffee thick as black tar with 50 % cocoa mixed in.
              Reviewed January 18, 2018
              3.6
              alan from Cambodia
              Couple
              Deluxe With Breakfast
              Stayed 1 night in January 2018
              Unless you are a Chinese smoker ...Avoid !”
              Hotel smelt strongly of smoke which filtered through from the adjoining casinos and customers smoking in the lobby. Breakfast geared towards Chinese guests with no Western options....people eating and smoking at the same time in the restaurant ? Our room was ok but air con and Wi-Fi didn’t work properly. Only positive rethink Hotel is the large clean swimming pool with comfy beds.
              Reviewed January 17, 2018
              6.4
              Good
              TENG from Malaysia
              Business traveler
              Deluxe With Breakfast
              Stayed 2 nights in January 2018
              1st time check in”
              nice and friend staff
              Reviewed January 15, 2018
              12345
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