Golden Sand Hotel

Golden Sand Hotel

St23 tola, Ocheutail Beach, Serendipity Beach, Sihanoukville, Cambodia
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Standard With Breakfast Golden Sand Hotel
Standard With Breakfast
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    Lobby Golden Sand Hotel
    Lobby Golden Sand Hotel
    Interior view Golden Sand Hotel
    Cabana with Breakfast Golden Sand Hotel
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     Golden Sand Hotel

    Guest reviews

    7.3
    Very good
    /10
    (1008 reviews)See what guests said
    6.0
    Review score

    "Swimming pool area nice and clean."

    Nigel

    -

    January 6, 2018

    7.4
    Very good room comfort and quality

    Property highlights

    • Airport transfer

    • 350 meters to the beach

    • Currency exchange

    • Located in heart of Sihanoukville

    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Golden Lion310 m
  • Unique360 m
  • Serendipity Beach Pier440 m
  • Serendipity Beach460 m
  • Sokha Beach1.31 km
  • Samudera1.48 km
  • CJ Outlet and Jewelry Center1.49 km
  • Centre de Fitness et de Boxe Asiatique1.57 km
  • Phsar Leu Market1.72 km
  • Occheuteal Beach2.22 km
  • Value for money7.2
    Distance to city center3.00Km
    Location rating8.0
    Nearest airportSihanoukville International Airport (KOS) - Cambodia
    Distance to airport13.0 km
    Select your room
    Deluxe With Breakfast
    Deluxe With Breakfast
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
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    Standard With Breakfast
    Standard With Breakfast
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed or 2 single be...
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    Executive Suite With Breakfast
    Executive Suite With Breakfast
    ...
    • Room size: 53 m²/570 ft²
    • Pool view
    • 1 single bed or 1 double be...
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    Cabana with Breakfast
    Cabana with Breakfast
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds and 1 double ...
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    Room Standard
    Room Standard
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      Cabana Twin Room
      Cabana Twin Room
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        Room Luxury
        Room Luxury
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          Room
          Room
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            Basic Double/Twin
            Basic Double/Twin
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              Deluxe Single
              Deluxe Single
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                What people love about the property

                • 5.6
                  Review score

                  "The room & location is good."

                  Sukumaran

                  |

                  August 5, 2017

                • 8.4
                  Excellent

                  "The pool and breakfast buffet were the add on to the great location."

                  Sopheap

                  |

                  July 27, 2017

                • 8.0
                  Very good

                  "Good place to stay, friendly staff, affortable price, near beach"

                  Hao

                  |

                  May 3, 2016

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                More about Golden Sand Hotel

                More about Golden Sand Hotel

                9.2
                Exceptional

                "Friendly staff, clean nice swimming pool."

                karl

                |

                February 4, 2018

                An overview

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                What they offer

                8.4
                Excellent

                "Overall I love this place."

                Sopheap

                |

                July 27, 2017

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1008)Booking.com Reviews (74)
                7.3
                /
                10
                Cleanliness7.2
                Facilities5.8
                Location8.0
                Room comfort and quality7.4
                Service7.2
                Value for money7.2
                Provided by verified guests of Agoda
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                All guests (1008)
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                Showing 929 verified guest comments
                12345
                2.0
                Thomas from Switzerland
                Solo traveler
                Deluxe With Breakfast
                Stayed 2 nights in February 2019
                Worst ever”
                This hotel should be taken from Agoda. The worst experience ever. Fridge, telephone, safety box and wifi were not working. They were not able to call me a taxi but wanted to charge me for something I have not taken from the room!!! A place to be avoided by everyone.
                Reviewed February 11, 2019
                2.0
                john from United Kingdom
                Group
                Standard With Breakfast
                Stayed 21 nights in January 2019
                Enjoyed it two years ago, now run down dark and in desperate need of some TLC, awful, moved out earl”
                As above, booked for three and only stayed for two nights, building works everywhere, moved room because of facilities in original, although second room not much better, WiFi very limited, really nothing going for the Hotel.
                Reviewed February 04, 2019
                5.2
                RODZAINAH from Malaysia
                Couple
                Standard With Breakfast
                Stayed 4 nights in December 2018
                Hotel surrounding currently have massive construction”
                Hotel surrounded by casino with full swing massive construction ongoing so its noisy n muddy if rains. Room 412 is clean but no coffee, no hair dryer, whole building smell of smoke by these Chinese, casino within hotel no central aircon in front office counter, lift, walkway. During heavy rain the whole area is flooded include the hotel entrance during my arrival day. No credit card accepted was told the internet is not working infact there is no telephone line whole hotel including the front office. Front office speak minimum English. Room is acceptanle to stay but don expect much, no breakfsst for sure even if booking is mentioned provided.
                Reviewed December 28, 2018
                2.0
                Michelle from Australia
                Couple
                Standard With Breakfast
                Stayed 1 night in December 2018
                Never stay here”
                We stayed only for 1 night as we were going to the islands the next day and they first put us in a dirty room then moved us - they were rude and they couldn’t get the eftpos machine working so we could pay as they wanted us to pay cash. Rip off -uncomfortable bed and full of Chinese!! Don’t ever stay here
                Reviewed December 22, 2018
                8.0
                Excellent
                RADAR from Cambodia
                Business traveler
                Standard With Breakfast
                Stayed 1 night in August 2017
                Very good”
                Even the hotel is situated good location, near the beach, entertainment places and has good facilities and cleanness but the quality of breakfast is poor and a bit noisy because of some guests are gambling people.
                Reviewed August 26, 2017
                10.0
                Exceptional
                Jo from United Kingdom
                Solo traveler
                Standard With Breakfast
                Stayed 5 nights in December 2016
                Super hotel for the price”
                I love this hotel for price, location, cleanliness and friendly staff. My only negative is this hotel has been took over by the chinese since my previous stay and to be honest i couldnt wait to check out as their hygiene manners are massively different to mine And i had enough of it! The sound of constant spitting and smoking at breakfast just ruined it for me, thanks to all the staff though for their great friendliness
                Reviewed January 30, 2017
                10.0
                Exceptional
                Rodney from Australia
                Solo traveler
                Standard With Breakfast
                Stayed 4 nights in March 2016
                Amazing Hotel & so close to everything”
                This is my 1st stay at Golden Sands and I love the place. If you're after great value for money, this is the place. The staff are so very helpful & friendly, you couldn't put them wrong. It's so close to the beach area, there are great eateries around the place and many entertainment venues and bars within 2-3 minute walk. 5 min tuk tuk or motorbike to the markets and 3 minute walk to all the bars & eateries at the beach. I love Sihanoukville because there's so much going on & Golden Sands Hotel made the stay so enjoyable. the pool was a lovely and refreshing & my room overlooked it. Great to stay: thanks to all at GSH.
                Reviewed April 14, 2016
                8.3
                Excellent
                Frederick from United States
                Solo traveler
                Standard With Breakfast
                Stayed 2 nights in March 2016
                Nice hotel if you get the right room, small casino”
                breakfast, location, staff
                tub, good pressure, hot water, easy to adjust square toilet seems weird but is big enough shampo, gel, 2 hand towels,2 bath towels, etc big bed quiet cold AC fridge with mini bar desk but no outlets big window on street Karaoke all night - room 209 - don't take odd number rooms - room on pool side is ok bright lights, bedside lamps bufet break - yogurt, mueli, cereal, toast, juices, cofee, tea (ask the staff for Lipton tea bgs), noodles, rice, soup, ham slices, eggs to order, fruits
                Reviewed March 07, 2016
                10.0
                Exceptional
                Rodney from United States
                Couple
                Standard With Breakfast
                Stayed 4 nights in June 2015
                All around EXCELLENT”
                Rooms, Restaurant, Location
                This was our first time to stay at the Golden Sand Hotel and I was very impressed with everything. This property has one of the best buffet breakfasts, very comfortable rooms and is in easy walking distance to the beach. The only negative thing I can say is the rooms would be perfect if they had a hot pot for water and a hair dryer. I will definitely stay there on my next trip.
                Reviewed June 12, 2015
                8.7
                Excellent
                Heather from United States
                Family with teens
                Executive Suite With Breakfast
                Stayed 2 nights in February 2015
                Beautiful hotel”
                value, very clean, easily accessible
                When I only received breakfast vouchers for half of those who went, I was a little nervous, especially after the dirty look I received when I asked for extra bottles of water to accommodate all in my party. When I asked, there was no problem at all, though, and I was given the rest of the breakfast vouchers! The hotel was VERY clean! I expected there to me more sand everywhere since we were so close to the beach, but there was hardly any. The room was big and spacious and the pool area was well kept as well! The beach was easily within walking distance.
                Reviewed February 24, 2015
                8.7
                Excellent
                Stephen from United Kingdom
                Solo traveler
                Standard With Breakfast
                Stayed 1 night in January 2015
                Perfect for the beach and bars”
                It was clean, the pool was lovely, the staff very nice
                It was a perfect hotel. The only problem, was the smell of smoking in the rooms. To be fair, they had no smoking signs in the rooms, but the place stank of smoke. They need to enforce the policy better. Breakfast was ok, obviously geard more towards Chinese guests.
                Reviewed January 27, 2015
                8.0
                Excellent
                Sopheap from Cambodia
                Family with young children
                Deluxe With Breakfast
                Stayed 2 nights in October 2014
                Best place to stay”
                Location, food and swimming pool
                it s a very pleasant. my daughter enjoyed the pool so much. they r very understandable... even they r beginning the renovation on the pool but they still try to allow us and other guests to swim in the availing pool. thank u and thank u Agoda.,
                Reviewed October 22, 2014
                8.3
                Excellent
                Jacqueline from United Kingdom
                Family with young children
                Standard With Breakfast
                Stayed 2 nights in March 2014
                Enjoyable stay in a hotel close to the beach”
                Location, breakfast and the swimming pool
                Had a lovely stay at the hotel. Staff are friendly, location is good and the swimming pool is good for the kids! Good breakfast and an onsite coffee shop. Very close to the beach and the local shops and restaurants. It is a 5 minute tuk yuk or moto to the market downtown.
                Reviewed March 25, 2014
                8.0
                Excellent
                LEONARD from Canada
                Couple
                Deluxe With Breakfast
                Stayed 1 night in January 2014
                could have been better and could have been worse”
                good buffet breakfast, great front desk staff and nice lobby.
                I stayed 4 nights at the Golden Sands. The first 3 were in a Cabana room with a pool view. The room was large and the bed quite comfortable. The buffet breakfast is probably above average except for what is called tea and coffee. There are a lot of very good eats within easy walking distance. Don't rent the motorbikes from the hotel as you are at the mercy of whatever bike the outfit that supplies their bikes delivers to the hotel. I rented 2 @ $7 a day and they were death traps. I later found marginally better bikes at $5 and I am sure I could have found better if I really looked. Also do not book with the company they use for the supposed 90 minute trip to Kep. Kamphot Tours or something like that. The only real issue I had with the room itself was quite the opposite of what you might expect. The tap water was ridiculously hot in my room. I would venture a guess at close to 80 celsius and it only take a second or two to get that hot. We both burned ourselves slightly. I commented to the front desk about the problem and they had someone there in a flash. His english was limited and all I got was a lesson in how to turn the tap to a cooler position. It was kind of comical but that water could do serious damage to an unsuspecting child. I decided to book an extra night through Agoda in a deluxe room. I thought that it was same or better than the room I was staying in since it was more expensive but it turned out to be a notch down. I had requested a double bed which they couldn't supply but was told that while I went to the beach they would convert my twins to a double bed. This was never done. In chatting with some of the staff I was told that not being able to meet the demand for double beds is an ongoing and persistant problem. The hotel has an unreasonable ratio of twins to doubles that the hotel needs to address. At the end of the day I would say that I would stay here again if I got the right price.
                Reviewed January 12, 2014
                9.0
                Exceptional
                Roland from Austria
                Family with teens
                Cabana with Breakfast
                Stayed 2 nights in August 2013
                Golden Sand Hotel”
                nice rooms, big good breakfast, safe parking
                When we arrived there, it was raining very much. Immediately staff came to the car with big umbrellas! WOnderful! Big parking place with security. Check-in was quite quick - although I didn't have a print out of the voucher. I only had to show them the voucher on my computer. We were 4 people (2 adults and 2 children 12 and 14), and the rooms (Cabana) were very big with 2 big beds on the 1st floor. There are elevators from the groundfloor (receiption) to the 1st floor. The rooms were very silent in the nights! Very good bathroom, and the breakfast was very delicious! Many things to choose for eating! For drinking they have juice, tea and coffee (no cacao available). The outdoor pool was very nice, but we prefered to go to swim to the seaside, which is only 5min walking away.
                Reviewed November 26, 2013
                8.3
                Excellent
                Jacqueline from United Kingdom
                Family with young children
                Standard With Breakfast
                Stayed 3 nights in November 2013
                Child friendly relaxed stay”
                Swimming pool, breakfast and location
                Stay at the Golden Sand Hotel was very enjoyable. Staff were friendly, rooms were a decent siza and clean. A good variety at the breakfast buffet. The kids especially enjoyed the large swimming pool. Location of hotel is very good, close to the beach and only a 5minute moto or tuk tuk ride to downtown. Altogether a pleasant stay.
                Reviewed November 22, 2013
                8.0
                Excellent
                Peter from United Kingdom
                Solo traveler
                Deluxe With Breakfast
                Stayed 4 nights in September 2013
                Never fails to please”
                Good standard of room , excellent service and location
                When I feel the need to escape from Phnom Penh I often choose to visit Sihanoukville and when I do I invariably stay at this hotel - that is - when it is not full. And that is becoming the problem with this hotel. On two occasions so far this year I have wanted to stay here and have not been able to do so due to it being fully occupied. This attests to its popularity as many of its guests are locals escaping Phnom Penh for the weekend and they have discovered that this hotel provides excellent accommodation at a sensible price. It can be full even in the low seasons when other adjacent hotels are begging for customers. Prior to this visit I was forced to chose to go elsewhere. I went to an adjacent newly built property, paid a lot more for the experience than I would have had to pay at the Golden Sands and received a far inferior standard of anything one wishes to mention.
                Reviewed November 06, 2013
                8.0
                Excellent
                Peter from United Kingdom
                Solo traveler
                Deluxe With Breakfast
                Stayed 4 nights in May 2013
                Never fails to please”
                High quality room and service with great location
                Over the last five years when I feel the need to escape from Phnom Penh I often go down to Sihanoukville and when I do I invariably choose to stay at this hotel. It never fails to please. It is not 'grand' but provides excellent quality with respect to all one's needs at a sensible price. I particularly like the room. It is of good size and is well furnished, well maintained and always clean. It has large sliding windows and, what is very rare to find in Cambodia, the windows are screened. I hate air con and it is wonderful to be able to open the window, get some fresh air into the room without being invaded by mosquitoes. The staff are excellent, being polite and attentive and the hotel's breakfast is very, very good.
                Reviewed November 06, 2013
                8.0
                Excellent
                Sharon from United States
                Couple
                Deluxe With Breakfast
                Stayed 1 night in April 2013
                Geart Location”
                Location-price-Comfort
                Our stay at the Golden Sand Hotel was good. The location offered us easy access to the beach, shopping, spas and places to eat. The rooms were comfortable, clean and had great internet access. The staff were friendly and helpful.
                Reviewed October 13, 2013
                8.0
                Excellent
                Louise from Australia
                Couple
                Deluxe With Breakfast
                Stayed 3 nights in September 2013
                Comfortable hotel with a good price”
                Location excellent, pool nice, staff helpful
                This is not the usual type of hotel I choose to stay in, but saying that it has all your needs. The bed was comfortable and it is located close to the beach, restuarants, bars and shops. It is a little run down and tired looking, but for the price you pay it is acceptable. The pool is quite nice. Breakfast was okay. Staff were friendly and helpful.
                Reviewed September 20, 2013
                12345
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                Golden Sand Hotel
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