Shangri-La Golden Sands, Penang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100

Highlights

Check-in [24-hour]

Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Great Breakfast

- Many guests have praised the breakfast at this property

Great View

Great View - Many guests have praised the view at this property

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Shangri‑La Golden Sands, Penang — private white‑sand beach at Batu Ferringhi blending rainforest and sea. Ideal for two: sea- and jungle-view rooms, waterslides, turtle sanctuary, nonmotorized watersports, garden paths, short walk to night market and seafood. Batu Ferringhi blends sunlit beaches and watersports with lively markets and seafood eateries—ideal for two travelers who want resort relaxation plus local life. Onsite: shimmering pool, stylish cocktail bar, and curated island tours for exclusive seaside adventures. Rooms feature private balconies/terraces, chilled refrigerator, in-room safe, modern showers and toiletries; select rooms offer garden, pool or sea views. Nearby: Batu Ferringhi Beach, Adventure Zone family fun, and the vibrant night market within a short stroll. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

21 travelers have booked today.

Facilities 9.0
Location 8.9
Service 8.8
Cleanliness 8.7

Based on 15,253 verified reviews

Facilities

9.0

Location

8.9

Service

8.8

Cleanliness

8.7

Value for money

8.4

Room comfort and qua...

8.2

  • "Shangri-La never fails to meet and exceed my expectations."
  • "The people at the front desk and concierge were great."
  • "Truly a very satisfying experience for the whole family."
  • "Three swimming pools also with the splash bucket section!"
  • "It's one of the best hotels I've ever visited with my child"
See map

8.9Excellent

Location rating score

Excellent location - 100 meters to the beach
Exceptional for walking
More details on walking
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There are 87 places in walking distance!

Parking
FREE
Walkable places
Batu Ferringhi Beach
100 m
Khaleel Noor Mart
250 m
Raz Kashmir Crafts
390 m
Batu Ferringhi Night Market
410 m
Bora Bora by Sunset
420 m
Popular landmarks
Escape Theme Park
5.0 km
Entopia
5.1 km
Kek Lok Si Temple
8.9 km
Cheong Fatt Tze - The Blue Mansion
11.1 km
Armenian Street
11.6 km
Closest landmarks
Eden Parade
150 m
Klinik 1 Malaysia
860 m
xx x
900 m
Adventure Zone
920 m
Klinik Feringgi
990 m

Good to know

Value for money8.4
Distance to city center18 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport20.2 km

Select your room

1/16

Executive Suite

66 m²/710 ft²
1 double bed / 1 sofa bed
Garden view
  • 2 bathrooms

1/9

Deluxe Twin Room

30 m²/323 ft²
2 single beds
Pool view

8.9

Excellent

Room comfort and quality
1/8

Deluxe King Room

30 m²/323 ft²
1 double bed
Pool view

8.2

Excellent

Room comfort and quality
1/7

Executive Room

1 single bed
Sea view
1/5

Executive Twin Room

30 m²/323 ft²
2 single beds
Sea view

8.6

Excellent

Room comfort and quality
1/5

Superior Room Twin

36 m²/388 ft²
2 single beds
Street view

9.1

Exceptional

Room comfort and quality
1/5

EXECUTIVE SUITE,1 KING BED,SEA VIEW

72 m²/775 ft²
1 king bed
Sea view
1/4

Executive Seaview Room King

30 m²/323 ft²
1 double bed
Sea view

9.0

Excellent

Room comfort and quality
1/4

Executive Suite King

66 m²/710 ft²
1 double bed
Garden view
1/3

Superior Room King

36 m²/388 ft²
1 double bed
Street view
Preferred by Couples

8.8

Excellent

Room comfort and quality

Frequently asked questions

Enjoy your getaway the best way yet with Shangri-La Golden Sands, Penang's bar and poolside bar accessible right in front of your doorstep for when you need a drink or two.

While lounging at Shangri-La Golden Sands, Penang, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Yes! Shangri-La Golden Sands, Penang provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Shangri-La Golden Sands, Penang's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Shangri-La Golden Sands, Penang had an average nightly stay of 2 nights at this property.

Shangri-La Golden Sands, Penang's most popular month where verified guests have stayed the most is in September.

Verified families with young children that have stayed at this property have given Shangri-La Golden Sands, Penang an average rating of 8.5. You can look up more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Shangri-La Golden Sands, Penang an average rating of 8.5. You can look into more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Shangri-La Golden Sands, Penang an average rating of 8.3. You can check out more precise customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Shangri-La Golden Sands, Penang is located in the Batu Ferringhi neighborhood, including Batu Ferringhi Beach.

Wake up to an excellent buffet and continental breakfast at Shangri-La Golden Sands, Penang. Visitors can enjoy breakfast offered with an additional charge of 41 MYR for children and 82 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

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More about Shangri-La Golden Sands, Penang

More about Shangri-La Golden Sands, Penang

Shangri-La Golden Sands, Penang

Dip your toes in the ocean shore of Penang with a stay at Shangri-La Golden Sands, Penang.
At Shangri-La Golden Sands, Penang, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi.
Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Penang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Shangri-La Golden Sands, Penang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel. All rooms at Shangri-La Golden Sands, Penang are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains.
Some rooms at Shangri-La Golden Sands, Penang even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Every day at Shangri-La Golden Sands, Penang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Apart from amenities and services, Shangri-La Golden Sands, Penang goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel.
End your days in total relaxation with a visit to the salon, located right at the hotel. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.
If you like water sports, you'll appreciate the convenience of water park provided by Shangri-La Golden Sands, Penang. Engage in some easy evening fun with other guests with the hotel's tennis court and golf course on site.
Get social at the hotel's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

Around the property

Experience Penang like a true local. Multiple day trip options await you and your travel group close to Shangri-La Golden Sands, Penang, starting with visits to Chew's Jetty located just 12.1 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities

Excellent9.0

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hammam
  • On-site entertainment
  • Outdoor recreational features
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Water park
  • water slides
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Garden Cafe
  • Cuisine: International, Malaysian
  • Menu: Buffet, A-la-carte
Sigi's Bar & Grill on The Beach
  • Cuisine: Mediterranean
  • Menu: Buffet, A-la-carte

Location

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100

Excellent8.9

Location

Airports
  • Penang International Airport (PEN)
    20.2 km 50 min drive
  • Sultan Abdul Halim Airport (AOR)
    81.8 km
Public transportation
  • Penang Hill Railway Station
    8.2 km
  • Komtar Bus Terminal
    11.2 km
Hospital or clinic
  • Klinik 1 Malaysia
    860 m
Shopping
  • Batu Ferringhi Night Market
    410 m
Convenience store
  • 7 Eleven
    220 m
Cash withdrawal
  • ATM
    680 m

What's nearby

Popular landmarks
  • Batu Ferringhi Beach
    100 m
  • Escape Theme Park
    5.0 km
  • Entopia
    5.1 km
  • Kek Lok Si Temple
    8.9 km
  • Cheong Fatt Tze - The Blue Mansion
    11.1 km
  • Armenian Street
    11.6 km
  • Khoo Kongsi
    11.8 km
  • Penang Fort Cornwallis
    11.8 km
  • Pinang Peranakan Mansion
    11.9 km
  • Chew's Jetty
    12.2 km
Nearby landmarks
  • Batu Ferringhi Beach
    100 m
  • Eden Parade
    150 m
  • Khaleel Noor Mart
    250 m
  • Raz Kashmir Crafts
    390 m
  • Batu Ferringhi Night Market
    410 m
  • Bora Bora by Sunset
    420 m
  • Yahong Art Gallery
    510 m
  • Klinik 1 Malaysia
    860 m
  • xx x
    900 m
  • Adventure Zone
    920 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel offers daily shuttle via tour bus to and from George Town. Drop off/pick up point is at sister property. Please contact the hotel for further information.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Guests are required to provide an estimated check-in time to the property prior to arrival.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center18 km
  • Travel time to airport (minutes)45
  • Airport transfer fee580 MYR
Extras
  • Breakfast charge (unless included in room price)82 MYR
The property
  • Year property opened1981
  • Number of floors7
  • Room voltage220
  • Number of rooms 387
  • Most recent renovation2009
  • Number of restaurants2
  • Number of bars/lounges2

Property announcements

The children's playground Adventure Zone at the property offers a discounted rate and safe environment for children.

This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.


Please note that access to the public beachfront is currently limited due to ongoing coastal management works by the Penang Municipal Council.
During this period, beach access may vary depending on tidal conditions, and guests are advised to keep a safe distance from the shoreline as temporary protective measures are in place.
Thank you for your understanding, and we apologies for any inconvenience caused.

Reviews of Shangri-La Golden Sands, Penang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

From 15,253 reviews

  • Facilities score 9 out of 10
    Facilities9.0
  • Location score 8.9 out of 10
    Location8.9
  • Service score 8.8 out of 10
    Service8.8
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Value for money score 8.4 out of 10
    Value for money8.4
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2

Review summary

Powered by OpenAI

The hotel's staff receives high praise from guests for their helpfulness. The abundance of amenities, including an indoor theme park, multiple pools, and kids' activities, make it a great choice for families. Lifeguards are on duty at the pool, which is perfect for both adults and children. The hotel offers excellent value for the reasonable price, and its convenient beachfront location provides easy access to kid-friendly facilities, various dining options, and Adventure Zone.

Check-in process is slow and can be more efficient. Few reviews mention the issue.

Guest Type
Room Type
Language
Changed to review page 1
  1. 10.0
    Exceptional
    Shantini from Malaysia
    Family with young children
    Superior Double Room
    Stayed 3 nights in June 2026

    “Our son's 3rd birthday celebration ”

    Hats off the the whole team from this hotel. The staff went above and beyond to accommodate us. They surprised our son with a card and a birthday cake on arrival. The Splash Zone and the pool was definitely smtg we looked forward to daily during our 4 days stay here. The breakfast spread was delicious and they even had a kids corner for the breakfast. Kak Julina at the bar was so friendly and was very attentive to us. Every single staff during the breakfast buffet had a welcoming smile on their faces despite being the busiest.. Impressive!!! The room and the whole hotel smelled so good even my 3 year old noticed that detail. Thank you to Mr Clown and Miss Clown for the balloons you gave the kids.

    Reviewed June 14, 2026
  2. 10.0
    Exceptional
    Hariz from Malaysia
    Family with young children
    Superior Double Room
    Stayed 2 nights in June 2026

    “ The Ideal Place to Relax and Recharge”

    It’s been a while since my last vacation, and this place was just what I needed. Beautiful atmosphere, great experience, and a perfect place to recharge. Will definitely be back!

    Reviewed June 13, 2026
  3. 10.0
    Exceptional
    Fatihah from Malaysia
    Family with young children
    Double Deluxe
    Stayed 1 night in June 2026

    “All the best”

    Overall i love to stay here. The staff the bestt...

    Reviewed June 12, 2026
  4. 10.0
    Exceptional
    Norzalela from Malaysia
    Family with young children
    Superior Room King
    Stayed 2 nights in May 2026

    “Exceptional Stay with Great Service”

    The property impressed with its spotless cleanliness and well-maintained facilities, making the stay comfortable and enjoyable. The staff were attentive and friendly, enhancing the overall experience. Its convenient location added to the value, providing easy access to nearby attractions and amenities. Overall, it offered excellent value for money.

    Reviewed June 12, 2026
  5. 10.0
    Exceptional
    Farah from Malaysia
    Family with young children
    Superior Room Twin
    Stayed 2 nights in May 2026

    “Exceptional”

    Kids friendly i love it !

    Reviewed June 11, 2026
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