Golden Sands Resort by Shangri-La Penang
Golden Sands Resort by Shangri-La Penang
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10.0
Exceptional

"Everything is good and perfect."

Seok J.

|

May 14, 2018

Executive Sea View - Bed Golden Sands Resort by Shangri-La Penang
Executive Sea View - Bed
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Lobby Golden Sands Resort by Shangri-La Penang
Lobby
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Interior view Golden Sands Resort by Shangri-La Penang
Interior view
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Interior view Golden Sands Resort by Shangri-La Penang
Interior view
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See map Golden Sands Resort by Shangri-La Penang
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Excellent
Location
8.5
See all 53 photos Golden Sands Resort by Shangri-La Penang
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What guests are saying:
The staff were excellent. We had a great time.
Azizul from Malaysia
Family with young children
Good facilities with reasonable price. The only problem was the loud speakers from nearby place blasting during sleeping time
Kian from Malaysia
Family with young children
great place to spend with your kids! so many activities. Awesome scenery.
Hanisah from Malaysia
Family with young children
Facilities available make your family relation very close. Your time will be fully spend with enjoyable family activities and moments.
Noor from Malaysia
Family with young children
worth of money
SOO from Malaysia
Family with young children
room is spacious and kids pool is superb and fantastic. my kid really enjoyed and loved it. food have many variety. staff is nice and polite. what can i say about this hotel is perfect.
suhairul from Malaysia
Family with young children
Hotel staff are friendly and efficient.
Saad from Malaysia
Family with teens
it has everything you need to have a great stay with children. The Malaysian food was nice. The beach was not as nice as other places but there is a great pool and kids club. nice as well to get out of the hustle of George town.
SHARAH from Australia
Family with young children
Will enjoy with children
Gene from Philippines
Family with young children
You great staff!!! Marvelous facilities and you can meet multi cultural of people! There are lots of activities for kids and adults! And the greatest is A WALKING distance to Ferringgi Old Mosque! I love it man...we'll be back!!!
Asmawi from Malaysia
Family with young children

Golden Sands Resort by Shangri-La Penang

Excellent location
- 110 meters to the beach
- What's nearby?
Excellent
From 3822 reviewsSee what guests said
8.2
/
10
Excellent facilities
8.6
Recommended by 90% of guests
Value for money7.8
Distance to city center18 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport20.1 km
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 30 travelers are looking at this property right now
Executive Sea View
Executive Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 single beds or 1 king bed
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Superior
Superior
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 2 single beds or 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 66 m²/710 ft²
  • Partial sea view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Executive With Breakfast
Executive With Breakfast
...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Shower
    • 1 sofa bed
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    Twin room - De Luxe
    Twin room - De Luxe
    ...
    • Shower
    • 1 sofa bed
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    Family room - De Luxe
    Family room - De Luxe
    ...
    • Shower
    • 1 single bed & 1 sofa bed
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Shower
    • 1 single bed & 1 sofa bed
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    Double room King bed - De Luxe
    Double room King bed - De Luxe
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices
    Have a question for Golden Sands Resort by Shangri-La Penang?

    What people love about the property

    • 8.8
      Excellent

      "Best hotel with best location"

      Siti N.

      |

      April 16, 2018

    • 9.6
      Exceptional

      "Best place to stay with kids."

      Abdul H.

      |

      April 10, 2018

    • 8.8
      Excellent

      "A great place for family with young kids."

      Ahmad F.

      |

      April 9, 2018

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    More about Golden Sands Resort by Shangri-La Penang

    More about Golden Sands Resort by Shangri-La Penang

    9.6
    Exceptional

    "It is a great, friendly, fun hotel."

    Shirley

    |

    April 26, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    10.0
    Exceptional

    "Great experience plus a very warm welcome."

    SITI S.

    |

    May 2, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Real reviews from real guests

    Agoda Reviews (3822)Booking.com Reviews (3259)
    8.2
    /
    10
    Cleanliness8.2
    Facilities8.6
    Location8.5
    Room comfort and quality8.2
    Service8.3
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (3822)
    All room types
    Showing 2783 verified guest comments
    12345
    8.8
    Excellent
    L from Malaysia
    Business traveler
    Superior
    Stayed 1 night in November 2018
    Just perfect ”
    Great check in experience. Served with Calamansi juice. When about to leave the room after settle down luggage, realise the room door can be opened without the key card. Call up for service & the guy was superb got the lock fix in few minutes. Enjoy the buffet dinner at hotel then out for a walk after dinner. When back to room, found the aircond not functioning well...again have to call for service. Too bad the aircond remain the same after service. Didn't call as already late night. Feel uncomfortable for the whole night as the room was stuffy with little bit of fan...only feel refreshed after breakfast next day :) Anyway, have a good stay at this hotel as feel at home with warm people around.
    Reviewed December 02, 2018
    10.0
    Exceptional
    Ben from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in October 2018
    Preferred Hotel in Penang”
    Very strategic location and having the best swimming pool in Penang. Kids enjoy the adventure zone and the pools. Breakfast having lots of choices and very delicious. The staff are polite. I would rank Golden Sand the best hotel I ever stayed in Malaysia. I have stayed here more than 5 times. Looking forward to come again.
    Reviewed December 01, 2018
    8.8
    Excellent
    Daria from Russia
    Family with young children
    Executive Sea View
    Stayed 1 night in November 2018
    Great for kids”
    My son was fascinated with water slides and pools. The hotel itself is old, but well maintained. Rooms are small, but breakfast has a big selection for vegetarians. Only downside was the additional payment for entrance ticket for kids club.
    Reviewed November 29, 2018
    8.8
    Excellent
    Donlawit from Singapore
    Couple
    Executive Sea View
    Stayed 1 night in November 2018
    Great experience”
    Service is very good, nice sea front resort. However, quality of enjoyment may be compromised with many guests during peak season. Had to call housekeeping several times to request for missing toiletries and tv remote control is run out of battery.
    Reviewed November 28, 2018
    9.6
    Exceptional
    Shamsuri from Singapore
    Family with young children
    Superior
    Stayed 4 nights in November 2018
    Excellent staff of Adventure Zone”
    My daughter & son truly enjoyed their time spent at the Adventure Zone. The staff have kept them occupied w/ all sorts of activities that they refused to follow us ard discovering Penang 😆. The staff are kids-friendly & knew how to keep them engaged & entertained. But most important of all, they’re kept safe & sound till the time we picked them up. They’re already looking forward to return here again next year! To all the staff of Golden Sands Resort; you’ve been EXCELLENT! Your treated us like family throughout our stay. We’re definitely “home” away frm home ☺️
    Reviewed November 28, 2018
    10.0
    Exceptional
    Quek from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in October 2018
    Excellent”
    Staff were excellent. We were given a complimentary upgrade when our original room was not available. Staff were extremely helpful and went out of their way to ensure that our stay (and even our journey home) was pleasant. Shangri-la experience indeed.
    Reviewed November 27, 2018
    10.0
    Exceptional
    En from Malaysia
    Family with young children
    Superior
    Stayed 1 night in September 2018
    nice hotel”
    booking this hotel to celebrate my boy bday,children had fun with the playground, slide for the swimming pool not really suitable for younger kids ,my son wish to go to the slide but he say scary when slide down to water. Room very clean and spacious,they prepare a baby cot for us
    Reviewed November 25, 2018
    6.0
    John from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in November 2018
    House keeping problem”
    This is a repeated issue. Room was not clean after 5 hours despite not having the no disturb sign on. This is a problem with this hotel. I had experince this a numerous of time with this for many years.
    Reviewed December 05, 2018
    9.2
    Exceptional
    Mohamad from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    Best holiday destination for family with kids”
    We booked a superior room but upon check in we were upgraded to deluxe sea facing without extra charges. Staff were all friendly and very helpful during our stay. We were delighted with the birthday cake. Wasn’t expecting anything since we didn’t agree to any arrangements by the hotel earlier. But thank you Golden Sands for making my baby’s birthday a pleasant one! Room was decent but could be cleaner as my little one likes to pick up stuff and put things in her mouth. Overall, we loved our stay here. The kids loved it so much and my son literally cried on our way home. Will definitely come again.
    Reviewed November 20, 2018
    10.0
    Exceptional
    yen from Malaysia
    Couple
    Superior
    Stayed 2 nights in November 2018
    Excellent service ”
    Although I had some unpleasant things before I stayed here, the duty manager Mr Velu here is very responsible, the service attitude is super invincible, and it helps us solve all the problems. It can only be said that his service made me forget the previous unpleasantness. Also let me sure will come back next time.. Let me have a very great birthday here..
    Reviewed November 20, 2018
    8.0
    Excellent
    Dharminder from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in November 2018
    Good Hotel..but some improvement required”
    Overall, hotel is a wonderful place for a family holiday, however me and my family encountered few areas that the hotel need serious attention in order to maintain it's image / quality service: Firstly, upon my arrival at 3:00pm, 1 out of my 2 rooms were not ready. Thus all 5 of us had to bunk in in one room for almost 1 hour (after several follow-ups. Secondly, our baggage from the concierge area upon check in took almost 30 minutes to be sent up to our room. The gesture of service was good, however no one seem to be monitoring that guest luggage are sent up soonest possible after guest checked in. Thirdly, an incident gave me and my son a great shock, while we were in the 1.5M-1.3M pool, we suddenly saw a "monitor lizard" swimming across in front of us, moving from one cluster of the rocks to another cluster of rocks on the opposite end. Too bad I did not have a camera at that point of time to show this. Please do something before any guest get bitten!! Place also infested with crows
    Reviewed November 12, 2018
    10.0
    Exceptional
    ASTON from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in September 2018
    fantastic”
    very good indeed
    Reviewed December 05, 2018
    10.0
    Exceptional
    Yeong from Malaysia
    Couple
    Superior
    Stayed 1 night in February 2018
    Ok stay”
    Went on a staycation with hubby on V-day. It's more of a family oriented hotel. Pool area looks fun with children's slides and all. Room was spacious and clean. Had dinner Sigi's. Food was so-so. Had cocktail at bar area after dinner while enjoying music. Beach area was clean. No prob walking barefooted. Overall stay was ok. Will return next time.
    Reviewed November 30, 2018
    6.0
    CHIEN from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in November 2018
    Not going back again..”
    The staffs given same type of rooms where i booked 1 room was more expensive than the other. Kinda disappointing. Car park too far away, need to walk like.... well, the facilities are perfect. the food they served when we swim with our kids were good.
    Reviewed November 26, 2018
    8.0
    Excellent
    Suffian from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in December 2018
    Good”
    Nice friendly staff and good breakfast spread
    Reviewed December 08, 2018
    9.6
    Exceptional
    Andriana from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    We had a very pleasant holiday”
    This is our first time staying at this hotel and really love it. The pool area, gardens, beach area, kids club all are making a very enjoyable experience for us. Staff are generally friendly as well. We just want to add that it’d be better to have more staff in the reception area so the queue time is shorten. We stayed near to Deepavali festive.
    Reviewed November 09, 2018
    9.6
    Exceptional
    Asmawi from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    A great escape place”
    You great staff!!! Marvelous facilities and you can meet multi cultural of people! There are lots of activities for kids and adults! And the greatest is A WALKING distance to Ferringgi Old Mosque! I love it man...we'll be back!!!
    Reviewed November 08, 2018
    10.0
    Exceptional
    MOHD from Malaysia
    Family with young children
    Superior
    Stayed 1 night in October 2018
    Pleasant stay”
    Big room,request & got connected room so i can easily monitor my kids on the other room. Staff very kind and helpful. Good swimming pool for kids to play. Got adventure zone for kids with pre planned programme. Overall best stay in Penang and recommended for family with young children.
    Reviewed October 27, 2018
    9.6
    Exceptional
    Nur from Malaysia
    Group
    Superior
    Stayed 1 night in September 2018
    Best Place to Stay in Batu Feringhi, Penang”
    Room is spacious, the pool is great for kids, staff was efficient, beach was clean with others activities. Walking distance to Night Market, McDonald, Starbucks and other eateries. Went there during peak season thus parking was a bit of a hassle but hotels provide buggy service to send you to your car if you park far. Extra bed for no additional charge is an extra extra bonus point. All and all enjoyable stay
    Reviewed October 26, 2018
    9.2
    Exceptional
    Farique from Malaysia
    Couple
    Executive Sea View
    Stayed 2 nights in October 2018
    Booked for parents getaway”
    My parents enjoyed the stay there. Ambience,service and room is all good. Weekdays,so very relaxing and private,only tourist. Beach front view room with balcony is good. Since they been to many other hotels in Penang,their ‘good’ means is good. Let down is just the quality of food from the main coffee house. Low on taste and very flat (2-3 dishes)Need to inprove on that. Breakfast spread also just so so for the price paid.
    Reviewed October 21, 2018
    12345
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    Golden Sands Resort by Shangri-La Penang
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    • Excellent location
    • Penang National Park