Excellent 8.1
Based on 2000 reviews

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About this property


Since its opening in October 1979, Golden Sands Resort by Shangri-La Penang has won numerous awards and recognition as the best family friendly resort in Penang.

This contemporary property puts you within walking distance from the Batu Feringgi Night Bazaar and only 10 minutes’ drive to Entopia-Penang Butterfly Farm and Escape Adventure Park. At Golden Sands Resort by Shangri-La Penang, all kinds of kid-friendly attractions including Splash Pad mini waterpark and outdoor Jacuzzi ensure hours of fun in the sun. Golden Sands Resort by Shangri-La Penang features Adventure Zone, which is a sprawling and amazing indoor playground with modular play areas and 4 slides of different heights for a thrilling experience.

Complimentary meals are provided for children under 11 years old. In addition, complimentary daily lunch and dinner are provided for children under 12 years old at Cool Zone Kids Club.

Most guestrooms come equipped with Murphy Beds, which give you more space after a long day of exploring the streets of George Town and UNESCO Heritage City. Complimentary shuttle service is also available.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage(s)
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Poolside bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay
  • Tamil
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The hotel offers daily shuttle via tour bus to and from George Town. Drop off/pick up point is at sister property. Please contact the hotel for further information.

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Guests are required to provide an estimated check-in time to the property prior to arrival.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 18 km
Distance to Airport: 45 km
Number of Floors: 7
Number of Rooms : 387
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1981
Year Hotel Last Renovated: 2009
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Verified traveler reviews

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based on 2000 reviews
  • Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.6
  • Food and dining 7.8
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