Golden Sands Resort by Shangri-La Penang
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Executive Sea View - View Golden Sands Resort by Shangri-La Penang
Recreational facilities Golden Sands Resort by Shangri-La Penang
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8.3
Excellent
14.4% this month
/10
(5509 reviews)See what guests said
Breakfast133
Swimming Pool118
Housekeeping99
See map
8.6
Excellent
Location rating score
Excellent location - 110 meters to the beach
Parking
FREE
  • Penang National Park4.53 km
  • Escape Adventureplay Theme Park4.99 km
  • Penang Hill6.05 km
  • Gurney Drive8.77 km
  • Kek Lok Si Temple9.04 km
  • The Camera Museum11.27 km
  • Khoo Kongsi11.7 km
  • Penang Peranakan Mansion11.78 km
  • Penang Bridge17.23 km
  • Pantai Merdeka21.99 km
  • 4-star Resort
    Free Wi-Fi

    Golden Sands Resort by Shangri-La Penang

    Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map
    "We love the bedroom, the greenery environment, the lovely swimming pool and the beach, and a variety of breakfast buffet!"
    TAN - December 23, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent facilities on premise
    8.7 facilities on premise
    Excellent service
    8.4 rating for service
    Excellent cleanliness
    8.2 rating for cleanliness
    • Airport transfer

    • 110 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Steamroom

    Your dates are popular among travelersUsers are booking a place in Penang every 11 minutes on Agoda.com
    Value for money7.9
    Distance to city center18 km
    Location rating8.6
    Nearest airportPenang International Airport (PEN)
    Distance to airport20.5 km

    Rooms available at Golden Sands Resort by Shangri-La Penang

    8.2
    Excellent
    Room comfort & quality
    Executive Sea View
    Executive Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 36 m²/388 ft²
    • Nature view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 66 m²/710 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room with Seaview
    Executive Twin Room with Seaview
    ...
    • Room size: 30 m²/323 ft²
    • 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Balcony/terrace
    • Shower and bathtub
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Balcony/terrace
    • Shower and bathtub
    Enter dates to see prices
    EXECUTIVE SEAVIEW
    EXECUTIVE SEAVIEW
    ...
    • Balcony/terrace
    • Shower and bathtub
    Enter dates to see prices
    Deluxe Room, 2 Twin Beds, Sea Facing
    Deluxe Room, 2 Twin Beds, Sea Facing
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    What people love about Golden Sands Resort by Shangri-La Penang

    • 10.0
      Exceptional
      Location

      "Strategic location, spacious room with complete facilities."

      fatin

      |

      January 11, 2019

    • 10.0
      Exceptional
      Breakfast

      "The breakfast was good and everything was excellent."

      Yoke S.

      |

      January 5, 2019

    • 6.8
      Good

      "Recommended for family and bring the kids in there."

      KHENRAB

      |

      December 30, 2018

    Property ranking|Compared to 4,794 Penang properties
    See all rankings
    Room comfort score
    8.2/10
    Review score - United States
    8.4/10
    Location score
    8.6/10
    Room size
    41 sqm.
    Better than
    98
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Bigger than
    97
    %
    of Penang properties
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    Overall rating:

    8.3

    Excellent
    5,509 reviews
    Cleanliness
    8.2
    Facilities
    8.7
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    Enjoy the buffet dinner at hotel then out for a walk after d...
    L H. from Malaysia
    Business traveler
    More about Golden Sands Resort by Shangri-La Penang

    More about Golden Sands Resort by Shangri-La Penang

    Since its opening in October 1979, Golden Sands Resort by Shangri-La Penang has won numerous awards and recognition as the best family friendly resort in Penang.

    This contemporary property puts you within walking distance from the Batu Feringgi Night Bazaar and only 10 minutes’ drive to Entopia-Penang Butterfly Farm and Escape Adventure Park. At Golden Sands Resort by Shangri-La Penang, all kinds of kid-friendly attractions including Splash Pad mini waterpark and outdoor Jacuzzi ensure hours of fun in the sun. Golden Sands Resort by Shangri-La Penang features Adventure Zone, which is a sprawling and amazing indoor playground with modular play areas and 4 slides of different heights for a thrilling experience.

    In addition, complimentary daily lunch and dinner are provided for children under 12 years old at Cool Zone Kids Club.

    Most guestrooms come equipped with Murphy Beds, which give you more space after a long day of exploring the streets of George Town and UNESCO Heritage City. Complimentary shuttle service is also available.

    Show less

    Most talked about facilities

    Swimming Pool
    367 mentions
    Breakfast
    310 mentions
    Beach
    189 mentions
    Food & Dining
    119 mentions

    What they offer

    9.2
    Exceptional

    "This was our 5 time staying at the Resort, so relaxing."

    fatima

    |

    December 23, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Garden Cafe
    Cuisine:International, Malaysian
    Menu:Buffet, A-la-carte
    Sigi's Bar & Grill on The Beach
    Cuisine:Mediteranean
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

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    Reviews of Golden Sands Resort by Shangri-La Penang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5509)Booking.com Reviews (3614)
    8.3
    /
    10
    Excellent
    14.4% this month
    Cleanliness8.2
    Facilities8.7
    Location8.6
    Room comfort and quality8.2
    Service8.4
    Value for money7.9
    High score for Penang
    Rating
    9+ Exceptional (1074)
    8-9 Excellent (751)
    7-8 Very Good (909)
    6-7 Good (323)
    <6 Below Expectation (361)
    Time of the year
    Mar - May (777)
    Jun - Aug (761)
    Sep - Nov (885)
    Dec - Feb (995)
    Don't miss out!Users are booking a place in Penang every 11 minutes on Agoda.com
    All guests (5509)
    All room types
    All languages

    Show reviews that mention 

    Showing 3418 verified guest comments
    12345
    8.4
    Excellent
    Julia from Malaysia
    Family with young children
    Superior
    Stayed 1 night in July 2019

    Old room”

    Golden sand always my first choice in Penang as it is most child friendly facilities, especially the kids pool, nice beach access too, however this time abit disappointed due to very old room given to us, bathtub was yellowish, cleanliness still acceptable. Hope improve when we visit next time.

    Reviewed July 16, 2019
    9.2
    Exceptional
    joseph from India
    Family with young children
    Superior
    Stayed 1 night in July 2019

    Perfect Getaway. ”

    Perfect for a family with kids, had a good time. lots of activities for kids and the staff Mayaa who was taking care of the water sports activities was very kind and took good care of us. good options for breakfast and also there was promo for dinner buffet which we made use of it. disappointing was, we could not get beach view room.. hopefully next time. overall a good stay.

    Reviewed July 15, 2019
    8.4
    Excellent
    Kelly from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in July 2019

    Short Vacay”

    Check in was a pain. But we loved the room, location, facilities & friendly staff. Would return.

    Reviewed July 24, 2019
    8.0
    Excellent
    Nurul from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in June 2019

    Nice hotel with good location ”

    I booked this hotel cause of the location is quite a walking distance to restaurants and market. The breakfast spread was good but the taste was nothing to shout about. The adventure zone was superb as my kids enjoyed their time. Overall, i would come again to this hotel.

    Reviewed June 18, 2019
    9.6
    Exceptional
    Yee from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in May 2019

    Family with 3 kids - age 7, 5 and 1.5years old”

    My family love the resort so much. Basically we checked in and didn't come out until check out time. The resort is equipped with nice swimming pool, splash zone and indoor playground for kids to keep them busy throughout the day and nice food to keep tummy full. We noticed refurbishment has been done with the hotel lobby and also the rooms. The only comment is, the rooms renovation can be better. Still have some signs of aging with the furniture and the toilet. Another recommendation is more choices of kids meals. We have stayed there for 2 nights and basically if 3 meals for 3D2N, kind of boring with the kids meal.

    Reviewed May 30, 2019
    8.8
    Excellent
    M from Hong Kong
    Family with teens
    Deluxe Room
    Stayed 5 nights in April 2019

    Excellent”

    Great room and service inside the hotel. great location. only disappointment was the restaurant Siggy's - on the property by the beach. The service was nonexistent...we tried eating there several times because of the perfect location. Every time was a frustration and disappointment. There were tables who we saw receiving better service; at one point, my teen daughter asked if the servers were racist (her - Asian child, me - white, single parent). We would return to the hotel, but not to the restaurant!

    Reviewed May 26, 2019
    8.8
    Excellent
    Cheng from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in May 2019

    GREAT SERVICES & FACILITIES”

    It was located in great location and nice sea view, the hotel is clean and provide us great hospitality. The staff is friendly, helpful and will guide us throughout our stay. But the cleanliness on balcony have to take care, cause birds waste was stick on the chair and steel bar. Overall for my family is great experience for the rooms, facilities and services.

    Reviewed May 20, 2019
    9.2
    Exceptional
    Chai from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in May 2019

    Excellent service Hotel”

    A very kids friendly hotel, with a kids club.Overall the hotel is well maintained even its an old hotel,landscaping is beautiful and well maintain,the pool is with tip top condition,clean and clear.Can just stay in the hotel without going out,there's many activities in there. Restaurant and hawker stalls are nearby with short walking distance.

    Reviewed May 16, 2019
    8.4
    Excellent
    ryan from Thailand
    Couple
    Executive Sea View
    Stayed 2 nights in May 2019

    Very nice beachfront hotel with friendly professional staff”

    Excellent older hotel good beachfront location very nice pool area, older hotel but service is very good and with nice friendly professional satff very nice restaurant particularly Sigi on the beach, good service and lovely spacious pool area excellent older hotel recommend to upgrade to sea view rooms

    Reviewed May 06, 2019
    4.4
    Janice from Singapore
    Family with young children
    Superior
    Stayed 3 nights in June 2019

    Beach resort indeed”

    the hotel has definitely seen better days. The room floor was perpetually sandy - it was when we first checked in and even after they made the room on 2 occasions. Imagine the sheets between the bed was sandy even after they made the room with request to change the sheets and we juz got into bed! We can clearly hear the kids running along the corridor outside, babies crying from opposite rooms and stomping from upstairs. Hotel breakfast buffet was decent. Had booked the hotel as it was rated highly as family hotel, despite it being far as there is shuttle service to Georgetown. However disappointed with the shuttle bus service timing as the last bus from hotel Jen is 5.30pm. Called to book massage and was quoted different timing availability within 5 mins (5.30pm and 6.15pm during 2nd call)- with the 2nd receptionist giving us the time slot that the first receptionist quoted only after questioning. Will reconsider booking - have not found a good enough reason to return.

    Reviewed July 07, 2019
    10.0
    Exceptional
    Loi from Malaysia
    Family with young children
    Superior
    Stayed 1 night in February 2019

    Nice resort”

    Everything of the resort is good, we like it very much especially my daughter. Would like to visit again.

    Reviewed July 19, 2019
    10.0
    Exceptional
    Zulkifli from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in March 2019

    Exceptional”

    One of the Best Hotel

    Reviewed July 18, 2019
    8.0
    Excellent
    Mee from Malaysia
    Couple
    Stayed 4 nights in May 2019

    nice hotel”

    love the place and enviroment

    Reviewed July 17, 2019
    9.6
    Exceptional
    Katheryn from Philippines
    Family with teens
    Deluxe Room
    Stayed 2 nights in April 2019

    1st choice of hotel when in Penang”

    By and large the best hotel for our us based on our preference, budget and needs. Location wise, it is ideal - near the beach and has bus stop in front of the hotel. Nearby hawkers and fast food chain. Facilities - kids really enjoyed the pools and slides. Gym is useful for hubby and I. Free shuttle is a bonus esp going to either Gurney or Komtar. Room - relatively bigger, cleaner, with ample toiletries. No bed bugs so far. Staff- ok but no great. Rate- reasonable. Deposit required not too much. Overall, always a satisfied guest and will be back again.

    Reviewed April 22, 2019
    10.0
    Exceptional
    Norazlina from Malaysia
    Couple
    Superior
    Stayed 1 night in April 2019

    Worth the money”

    Good and well located. The amenities were first class. Room was very clean and comfortable. Breakfast very nice with kinds of choices and the staffs very helpful. (Yuka & abg Shaari?). Would highly recommended for this hotel.

    Reviewed April 16, 2019
    8.0
    Excellent
    Hazrul from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in March 2019

    Superb ”

    Great experience stayed but unfortunately not during check-in, we reached Penang from KL at 1630 pm, long queued and only managed to check-in at 1900 pm, they should manage to hire more staffs on reception area and housekeeping especially during school holiday and as complimentary due to late check-in, we has been offered hotel dine in and late check-out. The rests of the facilities are superb esp the pool, walking distance to the beach, adventure zone and breakfast spreads and the staffs are helped us a lot and near to night market. Overall definitely will come again.

    Reviewed April 09, 2019
    10.0
    Exceptional
    Meiyee from Malaysia
    Family with young children
    Superior
    Stayed 1 night in April 2019

    Best place for the children ”

    Great location, nice swimming pool , my kids loved the Adventure Zone ! Friendly staff and children friendly hotel ! Your kids definitely will love it ! But part of the hotel rooms are under renovation now.

    Reviewed April 08, 2019
    9.6
    Exceptional
    Surandararajan from Malaysia
    Family with young children
    Superior
    Stayed 1 night in March 2019

    Love everything about it”

    Stayed here 2 night for a family vacation. Kids loved the pool as well as their kids club. It's amazing !! Staffs are extremely friendly & helpful I booked the superior king room. Room was big & the bed size could fit all 4 of us :)) About 2 min walk from the hotel,there's a food court. Lots of Penang variety to pick from. Delicious & reasonable pricing Highly recommend especially if your with kids. Will definitely come back !!

    Reviewed April 04, 2019
    9.2
    Exceptional
    NUR from Malaysia
    Group
    Superior
    Stayed 2 nights in March 2019

    My parents love it too! ”

    Actually my family booked 5 rooms in this resort but separately. We all love this resort. They have private beach that is very clean. Got water sports activities and got massage near the sea. The kids love it too. The only thing that they can improve is the check in management. Quite slow upon check in. Other than that, perfect👏

    Reviewed April 03, 2019
    9.2
    Exceptional
    NUR from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in March 2019

    Best! ”

    I really love the hotel and the staff. At first I was checked in superior room and not really comfortable with the room view (my mistake, got confused upon booking). I requested to upgrade my room but sadly rooms were fully booked. They asked me to check in tommorrow morning. Just packed my bags and leave it in the room and they will move our bags. Tommorrow evening, after tea time our bags were already transferred to a new roon facing the beach. Fast and seamless transfer. Good job! I enjoyed their breakfast, beach activities like parasailing, boat riding and of course the super duper huge swimming pool♥️ Thank you Golden Sands Resort.. one of the best hotels I've ever stayed 😘

    Reviewed April 03, 2019
    12345
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    Golden Sands Resort by Shangri-La Penang
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    • Excellent location
    • Penang National Park