Big, lovely, and confortable room”

We enjoyed our stay in Golden Silk Boutique Hotel. We asked for an upgrade. We chose the Luxury Suite and it was all worth it. You feel so relaxed after walking for long hours in the heat. My family and I felt very comfortable with a huge bed and clean bathroom. The mini bar was free and you can request for more. They also gave us welcome drinks and fruits on the first day. We asked for a Hotel transfer and the driver was waiting for us in the airport the moment we arrived. The only problem we had was when we were waiting for our transfer from the hotel to the airport. The person in the lobby in the reservations didn't give us a call or didn't know that we were waiting for the driver. Although,I noticed that there was a driver waiting in the lobby for transfer from the hotel to the airport. It was when I kept on following it up that the staff realized that the driver was waiting for us. We availed the airport transfer from the hotel. Overall,we had a wonderful stay in the hotel.It was also understandable because the hotel opened only recently.They just opened last March 2012. They have been operating only for two months. The shopping during the night market is much cheaper. It is only during weekends from Friday to Sunday. Please note,if you are going to the Ho Chi Minh Museum, please take note that there is a dress code. You can ask the concierge in your hotel regarding this. It is also cheaper to book the Halong Bay and Sapa Tours in Hanoi than in the internet.There are so many tour companies outside the hotel that offer better rates.

great location in old quarter ”

After booking all of our trip to Cambodia, Vietnam and Bali with our travel agent we decided that we weren't quite happy with one of the hotel choices. After going on line to Agoda I found the newly soon to be opened Golden Silk Boutique Hotel. The staff made us feel most welcome and nothing was too much trouble. We only stayed 2 nights, one before going to Halong Bay and one on our return, the hotel was very accommodating letting us store our luggage. The Studio Suite with Balcony was well appointed, the only thing missing was a table outside. The only drawback to the room was the position of the shower as it flooded the floor, but that was a minor detail. Breakfast staff very professional, but even though they serve a more limited choice than other hotels it was still very pleasant. We would definitely stay at this hotel again and look forward to the Spa Services being completed. Thank you for a short but pleasant stay.

Good facilities with great service. ”

i stayed for 3nights at golden silk boutique hotel. it is located in the middle of hang man street, great location to walk anywhere in the city. we stayed at luxury room, but it is quite smaller than we expected. the pictures on website seemed much bigger than the real. our room was city view, but it is hard to see 'city' just roof of the house. even though we were a couple, it was pretty uncomfortable to use the bathroom which i can look inside through the glass wall. of course there was a blind to cover the glass wall but it was a little bit uncomfortable. the double bed was 2 single bed put together with bed cover, but it was ok to use. there were some drinks in th fridge, they fill everyday. it was good. breakfast was great. delicious and many kinds of food. i liked the hotel and people were very friendly and helpful there. but the only thing i hated was that i could hear what people do the other rooms. i didn't enjoy very much hearing their privacy and it made me feel very unhappy.

Beautiful hotel, centrally located, plush beds!”

My husband and I recently stayed at the Golden Silk Boutique Hotel and had a wonderful time. It exceeded our expectations in every way, and was definitely a luxury hotel. We got a lovely room with a balcony overlooking Hang Gai street. You can hear a little noise from the room, but not much, and that's Hanoi! Why go if you don't want to be in the action!? The staff was very friendly, the bar was swanky, the beds were heavenly, and the bathrooms were very large. I would highly recommend this hotel to my friends!

A gem in Hanoi”

I thoroughly enjoyed my stay at Golden Silk Boutique Hotel, located on the fringe of the Old Quarter. Hanoi is a hectic place, with scooters, cars and people madly rushing down streets and creating an exciting and somewhat intense atmosphere. From the hotel, this experience is at your doorstep. Yet when you return, you can enjoy as much peace and quiet as you like in the sanctuary of your room. Friendly staff. Good service. Will definitely stay here again when in Hanoi.

Amazing stay”

We stayed at golden silk boutique hotel for 2 nights and we found it really pleasant and comfortable. First the location: you are close to anything in the old quarter and can walk almost anywhere. Then we were really surprised with the cleanliness of the hotel common areas and rooms. Breakfast was ok and included. Staffs are great and always ready to help you at your request, it s not a big hotel but that s what you are looking for in hanoi. Suggest to stay there and for what you pay is really good value.

Money well spent on this hotel”

i have wanted to book a more expensive 4 star hotel. but looking back i’m glad i didn’t. this is a really nice boutique hotel. so much cheaper and money well spent. the staff is very helpful and always smiling. the room size is adequate. bathroom toiletries are provided except shaving kit. so don’t forget to bring your own. and i don’t hear any street noise others are complaining about. it’s right in the heart of the old quarters. and most attractions are within walking distance from the hotel. i have no problem walking to the ho chi minh complex. take a stroll along the hoan kiem lake in the morning or evening. the lake is so near to the hotel that you can go there anytime. want a drink and see the mad traffic of hanoi? city view or highlands café is next to the lake. you’ll not run out of places to shop; the 36 streets is right at your doorstep, night market only 2 blocks away. for food, the famous pho 10 @ ly quoc su street and bun cha @ nha hang dac kim, hang manh street are just beside the hotel. and don’t forget cha ca la vong and quan an ngon, they’re so near the hotel.

The Must Go To Boutique Hotel”

Our stay at the Golden Silk Boutique Hotel was a very very pleasant one. Location is perfect because everything is so accessible from it. The must go to food places and even shops are so close to it. The staff is very courteous and always willing to serve and assist you. The hotel and room is very clean. The price I paid is well worth it, value for money hotel. They have very god wifi too!

Clean and an excellent hotel with friendly staffs!”

my family and i absolutely loved this hotel. it is strategically placed, near the hoan kiem lake, shops and cafes. the hotel serves good food at the piano bar. everyone was helpful and very friendly. even my 6year old son enjoyed his stay. we're definitely coming back here again! keep up the good work,golden silk team!

Modern new hotel in Hanoi Old Quarter”

- Hotel has a great location, in the heart of the old quarter. It's a 5 minute walk to Hoan Kiem lake, and within walking distance from many landmarks in Hanoi (Temple of Literature, One-Pillar Pagoda, Ho Chi Minh Mausoleum, etc). - We got a room on the seventh floor which was modern and had a nice design. We were facing the back of the hotel, so no noise at all could be heard from the street. The bed was very comfortable (pillows were great) and there was a big flat-screen TV with plenty of international and local channels. As advertised, we also had the free minibar with soft drinks and beer. - Staff were super friendly. Special mention to the waiters in the breakfast area, the ladies at the reception and the bellboy. All of them were eager to help, and made our short stay really special. A nice detail was the chocolate gift and card that were given to my wife upon check-in, as it happened to be Womans Day. - Free wifi with good speed is available everywhere in the hotel, with a single password. As I always say, this is a lesson to learn for all 5-star hotels which are still charging for this basic service. The not-so-good: - Safebox is not attached to the wall. - Water pressure was not so good in the shower, particularly in the morning. I'm not sure whether this is a general problem in Hanoi or it was just in the hotel, but it's definitely an issue to be addressed. - Breakfast was a la carte, so don't expect the typical buffet spread here. Golden Silk Hotel was a pleasant surprise, as we had all the advantages of a brand-new hotel and the staff looked really trained.

Excellent hotel in the heart of the Old Quarter ”

I stayed at this hotel on and off for a couple of weeks during a recent stay in Hanoi and found the hotel to be in a great location and close to everything - most of the tourist hot spots as well as in the heart of the Old Quarter on Silk Street surrounded by art galleries and silk tailor shops. The hotel decor was delightful and the rooms were very tastefully decorated. The general manager of the hotel kindly upgraded my booking and I stayed in the Luxury suite which was wonderful. So very spacious and almost like a studio apartment complete with his and her sink area and a seperate bath and shower. The beds were so very comfortable - the most comfortable beds I experienced in Vietname was at this hotel. The breakfast always met expectations and the hotel staff are always looking to help to make your stay that much better. The only cons I can think of is that even though a gym is mentioned - there doesnt seem to be one - we were told it was closed for maintainance. Also the service staff - especially room service, dont speak a lot of English and usually they would come up to your room to take your order and even then sometimes they didnt get it right - but thats when you tried to alter the menu, if you ordered items as they were on the menu Im sure there would be no issues. All in all this was a great hotel and well worth the money you pay. Highly reccommended.

Feels like staying in a brand new hotel”

This is my second stay in Golden Silk Hotel. I stayed for 2 days earlier, then left for Halong Bay cruise overnight. I'm so happy with my previous stay in this hotel that I must return to stay my last day in Hanoi. The room is very clean, without any stains or stale cigarette smoke. It's like staying in a brand new hotel. This time they gave me a room at a much higher floor and I can see Hanoi skyline from here. And they still gave me a welcome drink and a fruit basket! Thanks for the warm welcome.

Perfect! Perfect hotel,perfect staff! Just perfect”

this was the first port of call on our honeymoon of some of se asia and was a brilliant first stop! the staff were lovely, friendly and efficient from the first moment from simple things as advising where to eat for local foods, to booking a trip to ha long bay to even upgrading us when we returned to the loveliest and biggest room we had ever seen!! special mention to lee and ford who are a credit to the golden silk staff. it's a fairly new hotel so everything is modern and clean. the food and breakfasts are fit for kings and queens. location wise you are right in the centre of the old quarter so is perfect for most things. wonderful wonderful stay and really hope to be back one day... thank you all at golden silk!!!

Center of Old Quarter”

The hotel is situated at the center of the Old Quarter. It is 3 minutes walk to the Hoan Kiem Lake and there are many silk shop around. We were lucky to get an room upgraded to the higher floors with a much better views. The room is very clean and nicely decorated. Staffs are friendly and helpful overall. The only thing I will complain is the traffic noise (Be prepared to cope with the car-horn when living on a busy street because they just love using horn in Hanoi)

Excellent service in the middle of Hanoi”

This was my second stay at Golden Silk Hotel. The hotel is located on the silk road of Hanoi, within walking distance from the small shopping streets and excellent restaurants. The hotel is alike an oasis that takes you away from the buzz and noise of the city. I stayed in a luxury suite with terraze - which provides ample space for work and relaxation - as well as an excellent view of the city.

Nice new hotel”

My stay at the Golden Silk Boutique Hotel was overall a very pleasant experience. We stayed in a Deluxe room which had a comfortable size bedroom and bathroom for 2 people. The room seemed newly furnished and in great condition, the bellboy told us the hotel opened just 2 months ago. Complimentary beer and soda was provided in the room's mini fridge, which was a nice touch. We also got free fruit and cake snack in the room, in addition to the standard bottled water, tea, coffee. There was a window in our room, but it looked out to the hallway where the elevator and stairway was. We found this humorous and it did not bother us, needless to say we kept our curtains closed. The bathroom was very clean, although we found the layout a bit awkward. The wall separating the bathroom from the bedroom is glass, which didn't bother us because we're a couple. But we found it inconvenient to have to close the door completely before we can lower the blind every time we needed to shower so the person in the bedroom cannot see. Also, the shower head is on the horizontal side of the bathtub, which made us feel like we were in an awkward position when showering. From our other experience with Vietnamese hotel showers, this seems to be common, so it may be that as foreigners we're just not use to this position. The breakfast buffet had a good variety of choices - hot bar (items change daily, includes things like noodles, spring rolls, eggs), an omelette station, bread/croissants/pastries, salad, and fruit. My favorites were the banana crepes and spring rolls. The staff is friendly and helpful. On our last day we did not allot enough time for breakfast before our bus tour came to pick us up, so the restaurant staff was able to find some take away boxes for us to pack away some breakfast food for our bus ride.

Make this hotel your base in Hanoi”

Golden Silk is located near many tourist spots and great places to eat and shop. (La comes to mind). Rooms are spacious, very comfortable and modern. Hotel staff are very helpful, especially the tour guide who offers to help rather than waiting to be asked to help. We had a lovely few days in this hotel and part of Hanoi, including a few nights enjoying cocktails in the piano bar lounge. A real gem.

Fantastic new 5 star quality hotel”

We were delighted with our stay at Golden Silk Boutique hotel. The hotel is excellently located and has lovely new rooms. Nice touches include complimentary fruit and mini bar. Very helpful, friendly staff. Highly recommendable.

beautiful clean and helpful staff”

The hotel is strategically located right in the middle of all the main tourist streets and eateries. All within walking distant, espacially Hoan Kiem lake. The rooms are nice with separate shower and bath tub, but then we cant be sure if every room is fitted as such. Breakfast is adequate though not the widest of spread with an egg section, full cereal salad and cooked english breakfast as well. I would highly recommend anyone who wishes to stay at the old Quarters area to stay there. We would certainly return if ever we are at Hanoi again.

Enjoyable Stay”

A very enjoyable 3 night stay at this good mid-range hotel. The Golden Silk is located in a nicer area of the old quarter and surrounded by excellent shopping. Centrally situated made it close to all the main attractions. The hotel is clean, nicely appointed and the staff are friendly and helpful. As it is not a large hotel one has the added benefit of personal attention from the staff. My bedroom and bathroom were a little small but actually more than one needs. It was clean, neat and the bed was comfortable. The bathroom had all the extras. A small buffet for breakfast offers one all the choices you need. The food was good - although breakfast was the only meal I ate at the hotel. They also serve excellent coffee at breakfast. There is a spa which offers a very good and reasonably priced massage at the end of a long shopping day. This hotel exceeded my expectations. It is good value for money, centrally located, comfortable, clean and friendly. It ticks all the boxes for me.