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8.4

Excellent
4.6% this month
/10
(734 reviews)See what guests said
Breakfast5
Housekeeping3
Shops2
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Yen Boutique - Hanoi Tailor Made Clothes

30 m

Kenly Silk

30 m

Curve - 24 Hour Tailoring

50 m

Hoan Kiem Lake Walking Street

60 m

Vanloi Oriental Style

60 m

Popular landmarks
St. Joseph's Cathedral

260 m

Old Quarter

340 m

Hoa Lo Prison

740 m

Vietnamese Women's Museum

920 m

Vietnam Military History Museum

990 m

Closest landmarks
Mekong Quilts

80 m

Phuong Dong Art Shop

80 m

Hai Van Printing and Embroidery Shop

80 m

IndochinaSilk

90 m

Silk silk

100 m

Golden Silk Boutique Hotel

"Nice service."

BANG - October 11, 2020
Deluxe Room Golden Silk Boutique Hotel
 Golden Silk Boutique Hotel
Lobby Golden Silk Boutique Hotel
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Golden Silk Boutique Hotel

109-111 Hang Gai Street, Hang Gai Ward, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.3
Distance to city center0.1km
Location rating9.1
Nearest airportGia Lam Airport (NULL)
Distance to airport4.3 km

Rooms available at Golden Silk Boutique Hotel

Excellent
Room comfort & quality

8.6

Luxury Suite with Terrace
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed or 2 single be...
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Luxury Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed or 2 single be...
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Luxury Suite with Balcony
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
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Studio Suite With Balcony
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Luxury Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
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Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Luxury Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite with Balcony
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
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Presidential Room
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
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Presidential Suite
...
  • Room size: 102 m²/1098 ft²
  • 1 queen bed
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Frequently asked questions

How much does it cost to stay at Golden Silk Boutique Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Golden Silk Boutique Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 540500 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Golden Silk Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Golden Silk Boutique Hotel has a car park that's close to the hotel. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Golden Silk Boutique Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Golden Silk Boutique Hotel. Adults can enjoy breakfast offered with an additional charge of 250000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel is located in Hoan Kiem District, famous for good restaurants such as Com & Pho 12, Club De L'Oriental and Madam Yen Restaurant.

What popular shopping places are close to Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel is located in Hoan Kiem District area which features shopping places such as Curve - 24 Hour Tailoring, Airashi Silk and Mekong Quilts.

What are popular attractions near Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel is located in Hoan Kiem District area, which is famous for attractions such as Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral.

What popular natural sightseeing spots are close to Golden Silk Boutique Hotel?

Golden Silk Boutique Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

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Explore the neighborhood

What people love about Golden Silk Boutique Hotel

  • 10

    Exceptional

    "Nice service."

    BANG

    |

    October 11, 2020

  • 10

    Exceptional

    "We got pleasant 2 night-staying here.helpful receptionist!!"

    BANG

    |

    October 11, 2020

  • 8

    Very good

    "I enjoyed my stay here."

    Thanyalak

    |

    July 17, 2020

Property ranking|Compared to 2,494 Hanoi properties
See all rankings
Room comfort score
8.6/10
Room size
36 sqm.
Location score
9.1/10
Cleanliness score
8.6/10
Better than
97
%
of Hanoi properties
Bigger than
93
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Better than
89
%
of Hanoi properties
Overall rating:

8.4

Excellent
734 reviews
Cleanliness
8.6
Facilities
7.7
Location
9.1
Read all reviews >
What travelers say they love:
Overall is nice, especially hotel location.
Naoto from Japan
Solo traveler
More about Golden Silk Boutique Hotel

More about Golden Silk Boutique Hotel

Golden Silk Boutique Hotel

For travelers who want to take in the sights and sounds of Hanoi, Golden Silk Boutique Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Golden Silk Boutique Hotel, located merely 330 m from Old Quarter.
At Golden Silk Boutique Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Golden Silk Boutique Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All rooms at Golden Silk Boutique Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Golden Silk Boutique Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Golden Silk Boutique Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Golden Silk Boutique Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Hanoi! A great museum trip can be had at Vietnam Museum of Ethnology located 5.2 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 92% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Hanoi.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

56 mentions

Housekeeping

38 mentions

Food & Dining

10 mentions

Internet

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shoeshine kit
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Oriental

  • Menu: A-la-carte
Location
109-111 Hang Gai Street, Hang Gai Ward, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam
Exceptional
Location

9.1

Airports

  • Gia Lam Airport (NULL)
    4.3 km 18 min drive
  • Noi Bai International Airport (HAN)
    21.4 km 43 min drive

Public transportation

  • Hanoi Railway Station
    1.2 km 15 min walk

Hospital or clinic

  • 24h
    390 m

Shopping

  • Night Market
    550 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • St. Joseph's Cathedral
    260 m
  • Old Quarter
    340 m
  • Hoa Lo Prison
    740 m
  • Vietnamese Women's Museum
    920 m
  • Vietnam Military History Museum
    990 m
  • Temple of Literature & National University
    1.6 km
  • Ho Chi Minh Mausoleum
    1.6 km
  • One Pillar Pagoda
    1.7 km
  • Presidential Palace Historical Site
    1.8 km
  • Vietnam Museum of Ethnology
    5.3 km

Nearby landmarks

  • Yen Boutique - Hanoi Tailor Made Clothes
    30 m
  • Kenly Silk
    30 m
  • Curve - 24 Hour Tailoring
    50 m
  • Hoan Kiem Lake Walking Street
    60 m
  • Vanloi Oriental Style
    60 m
  • Tagilis
    60 m
  • Dinh Co Vu
    70 m
  • Airashi Silk
    70 m
  • F Silk
    70 m
  • Ngoc Anh Fashion
    70 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee540500 VND
  • Distance from city center0.1km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 55
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2018

Parking

  • Daily parking fee5 USD
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Golden Silk Boutique Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities7.7
Location9.1
Room comfort and quality8.6
Service8.5
Value for money8.3
High score for Hanoi
Rating
9+ Exceptional (199)
8-9 Excellent (134)
7-8 Very Good (125)
6-7 Good (30)
<6 Below Expectation (32)
Time of the year
Mar - May (215)
Jun - Aug (111)
Sep - Nov (106)
Dec - Feb (88)
All guests (671)
All room types
All languages

Show reviews that mention 

Showing 520 verified guest comments
12345
9.3
Exceptional
Diana from Philippines
Family with young children
Studio Suite With Balcony
Stayed 5 nights in May 2012

Big, lovely, and confortable room”

Great Location

We enjoyed our stay in Golden Silk Boutique Hotel. We asked for an upgrade. We chose the Luxury Suite and it was all worth it. You feel so relaxed after walking for long hours in the heat. My family and I felt very comfortable with a huge bed and clean bathroom. The mini bar was free and you can request for more. They also gave us welcome drinks and fruits on the first day. We asked for a Hotel transfer and the driver was waiting for us in the airport the moment we arrived. The only problem we had was when we were waiting for our transfer from the hotel to the airport. The person in the lobby in the reservations didn't give us a call or didn't know that we were waiting for the driver. Although,I noticed that there was a driver waiting in the lobby for transfer from the hotel to the airport. It was when I kept on following it up that the staff realized that the driver was waiting for us. We availed the airport transfer from the hotel. Overall,we had a wonderful stay in the hotel.It was also understandable because the hotel opened only recently.They just opened last March 2012. They have been operating only for two months. The shopping during the night market is much cheaper. It is only during weekends from Friday to Sunday. Please note,if you are going to the Ho Chi Minh Museum, please take note that there is a dress code. You can ask the concierge in your hotel regarding this. It is also cheaper to book the Halong Bay and Sapa Tours in Hanoi than in the internet.There are so many tour companies outside the hotel that offer better rates.

Reviewed May 18, 2012

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9.7
Exceptional
Steven from Australia
Couple
Studio Suite With Balcony
Stayed 1 night in April 2012

great location in old quarter ”

Staff at reception were outstanding, nothing too much trouble. Well appointed rooms.

After booking all of our trip to Cambodia, Vietnam and Bali with our travel agent we decided that we weren't quite happy with one of the hotel choices. After going on line to Agoda I found the newly soon to be opened Golden Silk Boutique Hotel. The staff made us feel most welcome and nothing was too much trouble. We only stayed 2 nights, one before going to Halong Bay and one on our return, the hotel was very accommodating letting us store our luggage. The Studio Suite with Balcony was well appointed, the only thing missing was a table outside. The only drawback to the room was the position of the shower as it flooded the floor, but that was a minor detail. Breakfast staff very professional, but even though they serve a more limited choice than other hotels it was still very pleasant. We would definitely stay at this hotel again and look forward to the Spa Services being completed. Thank you for a short but pleasant stay.

Reviewed May 07, 2012

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9.3
Exceptional
SEUL from South Korea
Couple
Stayed 3 nights in September 2012

Good facilities with great service. ”

Great Breakfast, Good location

i stayed for 3nights at golden silk boutique hotel. it is located in the middle of hang man street, great location to walk anywhere in the city. we stayed at luxury room, but it is quite smaller than we expected. the pictures on website seemed much bigger than the real. our room was city view, but it is hard to see 'city' just roof of the house. even though we were a couple, it was pretty uncomfortable to use the bathroom which i can look inside through the glass wall. of course there was a blind to cover the glass wall but it was a little bit uncomfortable. the double bed was 2 single bed put together with bed cover, but it was ok to use. there were some drinks in th fridge, they fill everyday. it was good. breakfast was great. delicious and many kinds of food. i liked the hotel and people were very friendly and helpful there. but the only thing i hated was that i could hear what people do the other rooms. i didn't enjoy very much hearing their privacy and it made me feel very unhappy.

Reviewed October 05, 2012

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9.3
Exceptional
Elizabeth from United States
Couple
Luxury Room
Stayed 1 night in March 2013

Beautiful hotel, centrally located, plush beds!”

Location, lovely room, balcony

My husband and I recently stayed at the Golden Silk Boutique Hotel and had a wonderful time. It exceeded our expectations in every way, and was definitely a luxury hotel. We got a lovely room with a balcony overlooking Hang Gai street. You can hear a little noise from the room, but not much, and that's Hanoi! Why go if you don't want to be in the action!? The staff was very friendly, the bar was swanky, the beds were heavenly, and the bathrooms were very large. I would highly recommend this hotel to my friends!

Reviewed April 03, 2013

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9.0
Exceptional
Alain from Australia
Solo traveler
Luxury Room
Stayed 2 nights in November 2012

A gem in Hanoi”

Quiet yet central

I thoroughly enjoyed my stay at Golden Silk Boutique Hotel, located on the fringe of the Old Quarter. Hanoi is a hectic place, with scooters, cars and people madly rushing down streets and creating an exciting and somewhat intense atmosphere. From the hotel, this experience is at your doorstep. Yet when you return, you can enjoy as much peace and quiet as you like in the sanctuary of your room. Friendly staff. Good service. Will definitely stay here again when in Hanoi.

Reviewed November 08, 2012

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9.3
Exceptional
Domenico from Italy
Couple
Luxury Room
Stayed 2 nights in June 2013

Amazing stay”

Cleanliness, confort, location

We stayed at golden silk boutique hotel for 2 nights and we found it really pleasant and comfortable. First the location: you are close to anything in the old quarter and can walk almost anywhere. Then we were really surprised with the cleanliness of the hotel common areas and rooms. Breakfast was ok and included. Staffs are great and always ready to help you at your request, it s not a big hotel but that s what you are looking for in hanoi. Suggest to stay there and for what you pay is really good value.

Reviewed June 23, 2013

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10.0
Exceptional
Lee from Malaysia
Family with teens
Luxury Room
Stayed 2 nights in January 2013

Money well spent on this hotel”

Everything is still new in this Hotel. Attractions and shopping within walking distance.

i have wanted to book a more expensive 4 star hotel. but looking back i’m glad i didn’t. this is a really nice boutique hotel. so much cheaper and money well spent. the staff is very helpful and always smiling. the room size is adequate. bathroom toiletries are provided except shaving kit. so don’t forget to bring your own. and i don’t hear any street noise others are complaining about. it’s right in the heart of the old quarters. and most attractions are within walking distance from the hotel. i have no problem walking to the ho chi minh complex. take a stroll along the hoan kiem lake in the morning or evening. the lake is so near to the hotel that you can go there anytime. want a drink and see the mad traffic of hanoi? city view or highlands café is next to the lake. you’ll not run out of places to shop; the 36 streets is right at your doorstep, night market only 2 blocks away. for food, the famous pho 10 @ ly quoc su street and bun cha @ nha hang dac kim, hang manh street are just beside the hotel. and don’t forget cha ca la vong and quan an ngon, they’re so near the hotel.

Reviewed January 18, 2013

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9.7
Exceptional
Patricia from Philippines
Couple
Deluxe Room
Stayed 4 nights in November 2012

The Must Go To Boutique Hotel”

Price vs Quality, Everything Free at Mini Bar, Very, Very, Very Good Staff and Service

Our stay at the Golden Silk Boutique Hotel was a very very pleasant one. Location is perfect because everything is so accessible from it. The must go to food places and even shops are so close to it. The staff is very courteous and always willing to serve and assist you. The hotel and room is very clean. The price I paid is well worth it, value for money hotel. They have very god wifi too!

Reviewed November 27, 2012

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9.3
Exceptional
Nor from Singapore
Family with young children
Luxury Suite with Terrace
Stayed 4 nights in December 2012

Clean and an excellent hotel with friendly staffs!”

Near to shops and good cafes.

my family and i absolutely loved this hotel. it is strategically placed, near the hoan kiem lake, shops and cafes. the hotel serves good food at the piano bar. everyone was helpful and very friendly. even my 6year old son enjoyed his stay. we're definitely coming back here again! keep up the good work,golden silk team!

Reviewed December 19, 2012

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7.7
Very good
Hernan from Argentina
Couple
Stayed 2 nights in March 2012

Modern new hotel in Hanoi Old Quarter”

Location, Modern room, friendly staff, free wi fi

- Hotel has a great location, in the heart of the old quarter. It's a 5 minute walk to Hoan Kiem lake, and within walking distance from many landmarks in Hanoi (Temple of Literature, One-Pillar Pagoda, Ho Chi Minh Mausoleum, etc). - We got a room on the seventh floor which was modern and had a nice design. We were facing the back of the hotel, so no noise at all could be heard from the street. The bed was very comfortable (pillows were great) and there was a big flat-screen TV with plenty of international and local channels. As advertised, we also had the free minibar with soft drinks and beer. - Staff were super friendly. Special mention to the waiters in the breakfast area, the ladies at the reception and the bellboy. All of them were eager to help, and made our short stay really special. A nice detail was the chocolate gift and card that were given to my wife upon check-in, as it happened to be Womans Day. - Free wifi with good speed is available everywhere in the hotel, with a single password. As I always say, this is a lesson to learn for all 5-star hotels which are still charging for this basic service. The not-so-good: - Safebox is not attached to the wall. - Water pressure was not so good in the shower, particularly in the morning. I'm not sure whether this is a general problem in Hanoi or it was just in the hotel, but it's definitely an issue to be addressed. - Breakfast was a la carte, so don't expect the typical buffet spread here. Golden Silk Hotel was a pleasant surprise, as we had all the advantages of a brand-new hotel and the staff looked really trained.

Reviewed March 22, 2012

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10.0
Exceptional
Manadilani from Australia
Group
Deluxe Room
Stayed 1 night in December 2012

Excellent hotel in the heart of the Old Quarter ”

Lovely rooms and great location

I stayed at this hotel on and off for a couple of weeks during a recent stay in Hanoi and found the hotel to be in a great location and close to everything - most of the tourist hot spots as well as in the heart of the Old Quarter on Silk Street surrounded by art galleries and silk tailor shops. The hotel decor was delightful and the rooms were very tastefully decorated. The general manager of the hotel kindly upgraded my booking and I stayed in the Luxury suite which was wonderful. So very spacious and almost like a studio apartment complete with his and her sink area and a seperate bath and shower. The beds were so very comfortable - the most comfortable beds I experienced in Vietname was at this hotel. The breakfast always met expectations and the hotel staff are always looking to help to make your stay that much better. The only cons I can think of is that even though a gym is mentioned - there doesnt seem to be one - we were told it was closed for maintainance. Also the service staff - especially room service, dont speak a lot of English and usually they would come up to your room to take your order and even then sometimes they didnt get it right - but thats when you tried to alter the menu, if you ordered items as they were on the menu Im sure there would be no issues. All in all this was a great hotel and well worth the money you pay. Highly reccommended.

Reviewed December 28, 2012

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9.7
Exceptional
Lee from Malaysia
Family with teens
Luxury Room
Stayed 1 night in January 2013

Feels like staying in a brand new hotel”

Everything is so clean and new.

This is my second stay in Golden Silk Hotel. I stayed for 2 days earlier, then left for Halong Bay cruise overnight. I'm so happy with my previous stay in this hotel that I must return to stay my last day in Hanoi. The room is very clean, without any stains or stale cigarette smoke. It's like staying in a brand new hotel. This time they gave me a room at a much higher floor and I can see Hanoi skyline from here. And they still gave me a welcome drink and a fruit basket! Thanks for the warm welcome.

Reviewed January 21, 2013

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10.0
Exceptional
Jonathan from United Kingdom
Couple
Luxury Suite
Stayed 1 night in December 2012

Perfect! Perfect hotel,perfect staff! Just perfect”

Staff were very accommodating and lovely, location is perfect, rooms lovely and spacious, breakfast and food very yummy!

this was the first port of call on our honeymoon of some of se asia and was a brilliant first stop! the staff were lovely, friendly and efficient from the first moment from simple things as advising where to eat for local foods, to booking a trip to ha long bay to even upgrading us when we returned to the loveliest and biggest room we had ever seen!! special mention to lee and ford who are a credit to the golden silk staff. it's a fairly new hotel so everything is modern and clean. the food and breakfasts are fit for kings and queens. location wise you are right in the centre of the old quarter so is perfect for most things. wonderful wonderful stay and really hope to be back one day... thank you all at golden silk!!!

Reviewed December 25, 2012

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8.7
Excellent
Edward from Hong Kong SAR, China
Group
Studio Suite With Balcony
Stayed 2 nights in November 2012

Center of Old Quarter”

Clean & Convinent Location

The hotel is situated at the center of the Old Quarter. It is 3 minutes walk to the Hoan Kiem Lake and there are many silk shop around. We were lucky to get an room upgraded to the higher floors with a much better views. The room is very clean and nicely decorated. Staffs are friendly and helpful overall. The only thing I will complain is the traffic noise (Be prepared to cope with the car-horn when living on a busy street because they just love using horn in Hanoi)

Reviewed November 05, 2012

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9.3
Exceptional
Lars from Norway
Business traveler
Luxury Suite with Terrace
Stayed 2 nights in June 2012

Excellent service in the middle of Hanoi”

Great rooms, excellent service

This was my second stay at Golden Silk Hotel. The hotel is located on the silk road of Hanoi, within walking distance from the small shopping streets and excellent restaurants. The hotel is alike an oasis that takes you away from the buzz and noise of the city. I stayed in a luxury suite with terraze - which provides ample space for work and relaxation - as well as an excellent view of the city.

Reviewed June 29, 2012

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7.7
Very good
Jenny from United States
Couple
Deluxe Room
Stayed 1 night in May 2012

Nice new hotel”

Location; Complimentary, beer, soda fruit in room; New

My stay at the Golden Silk Boutique Hotel was overall a very pleasant experience. We stayed in a Deluxe room which had a comfortable size bedroom and bathroom for 2 people. The room seemed newly furnished and in great condition, the bellboy told us the hotel opened just 2 months ago. Complimentary beer and soda was provided in the room's mini fridge, which was a nice touch. We also got free fruit and cake snack in the room, in addition to the standard bottled water, tea, coffee. There was a window in our room, but it looked out to the hallway where the elevator and stairway was. We found this humorous and it did not bother us, needless to say we kept our curtains closed. The bathroom was very clean, although we found the layout a bit awkward. The wall separating the bathroom from the bedroom is glass, which didn't bother us because we're a couple. But we found it inconvenient to have to close the door completely before we can lower the blind every time we needed to shower so the person in the bedroom cannot see. Also, the shower head is on the horizontal side of the bathtub, which made us feel like we were in an awkward position when showering. From our other experience with Vietnamese hotel showers, this seems to be common, so it may be that as foreigners we're just not use to this position. The breakfast buffet had a good variety of choices - hot bar (items change daily, includes things like noodles, spring rolls, eggs), an omelette station, bread/croissants/pastries, salad, and fruit. My favorites were the banana crepes and spring rolls. The staff is friendly and helpful. On our last day we did not allot enough time for breakfast before our bus tour came to pick us up, so the restaurant staff was able to find some take away boxes for us to pack away some breakfast food for our bus ride.

Reviewed June 01, 2012

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9.7
Exceptional
Gemma from Australia
Family with teens
Luxury Suite
Stayed 2 nights in January 2013

Make this hotel your base in Hanoi”

Quality, location, comfort

Golden Silk is located near many tourist spots and great places to eat and shop. (La comes to mind). Rooms are spacious, very comfortable and modern. Hotel staff are very helpful, especially the tour guide who offers to help rather than waiting to be asked to help. We had a lovely few days in this hotel and part of Hanoi, including a few nights enjoying cocktails in the piano bar lounge. A real gem.

Reviewed January 23, 2013

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10.0
Exceptional
christopher from United Kingdom
Group
Deluxe Room
Stayed 2 nights in June 2012

Fantastic new 5 star quality hotel”

staff and room comfort

We were delighted with our stay at Golden Silk Boutique hotel. The hotel is excellently located and has lovely new rooms. Nice touches include complimentary fruit and mini bar. Very helpful, friendly staff. Highly recommendable.

Reviewed July 11, 2012

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9.3
Exceptional
eric from Singapore
Group
Studio Suite With Balcony
Stayed 1 night in April 2012

beautiful clean and helpful staff”

You could not have been in better location in the Old Quarters ( main tourist area) in hanoi.

The hotel is strategically located right in the middle of all the main tourist streets and eateries. All within walking distant, espacially Hoan Kiem lake. The rooms are nice with separate shower and bath tub, but then we cant be sure if every room is fitted as such. Breakfast is adequate though not the widest of spread with an egg section, full cereal salad and cooked english breakfast as well. I would highly recommend anyone who wishes to stay at the old Quarters area to stay there. We would certainly return if ever we are at Hanoi again.

Reviewed April 17, 2012

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8.7
Excellent
SUSAN from South Africa
Solo traveler
Luxury Room
Stayed 3 nights in July 2013

Enjoyable Stay”

Friendly staff, Centrally located, Clean and comfortable room.

A very enjoyable 3 night stay at this good mid-range hotel. The Golden Silk is located in a nicer area of the old quarter and surrounded by excellent shopping. Centrally situated made it close to all the main attractions. The hotel is clean, nicely appointed and the staff are friendly and helpful. As it is not a large hotel one has the added benefit of personal attention from the staff. My bedroom and bathroom were a little small but actually more than one needs. It was clean, neat and the bed was comfortable. The bathroom had all the extras. A small buffet for breakfast offers one all the choices you need. The food was good - although breakfast was the only meal I ate at the hotel. They also serve excellent coffee at breakfast. There is a spa which offers a very good and reasonably priced massage at the end of a long shopping day. This hotel exceeded my expectations. It is good value for money, centrally located, comfortable, clean and friendly. It ticks all the boxes for me.

Reviewed July 23, 2013

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