Golden Silk Boutique Hotel

Golden Silk Boutique Hotel

109-111 Hang Gai Street, Hang Gai Ward, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam
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Deluxe Room Golden Silk Boutique Hotel
Deluxe Room
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    Lobby Golden Silk Boutique Hotel
    Interior view Golden Silk Boutique Hotel
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    Guestroom Golden Silk Boutique Hotel

    Guest reviews

    8.4
    Excellent
    /10
    (564 reviews)See what guests said
    10.0
    Exceptional

    "All employees are so professional I am so happy ."

    Quy

    -

    October 27, 2017

    8.6
    Excellent cleanliness
    Recommended by 88% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Hanoi

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Yen Boutique - Hanoi Tailor Made Clothes30 m
  • Kenly Silk30 m
  • Ha Gallery40 m
  • Curve - 24 Hour Tailoring50 m
  • Vanloi Oriental Style60 m
  • Tagilis60 m
  • Dinh Co Vu70 m
  • Airashi Silk70 m
  • F Silk70 m
  • Ngoc Anh Fashion70 m
  • Value for money8.3
    Distance to city center0.1km
    Location rating9.1
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.3 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 103 m²/1109 ft²
    • City view
    • 1 king bed and 1 sofa bed
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    Luxury Suite
    Luxury Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 double bed or 2 single be...
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    Studio Suite With Balcony
    Studio Suite With Balcony
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Luxury Suite with Terrace
    Luxury Suite with Terrace
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed or 2 single be...
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    Luxury Room
    Luxury Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Twin Suite
    Twin Suite
    ...
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      Studio Suite
      Studio Suite
      ...
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        Hotel Studio Suite - Breakfast
        Hotel Studio Suite - Breakfast
        ...
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          Studio - Family
          Studio - Family
          ...
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            What people love about the property

            • 8.4
              Excellent

              "The staff was very helpful and breakfast was delicious."

              GEOK F.

              |

              November 15, 2018

            • 8.8
              Excellent

              "Front desk people give me very wonderful service."

              Yi-Chung

              |

              January 14, 2018

            • 7.2
              Very good

              "Good location & clean room"

              Nguyen

              |

              April 25, 2017

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            More about Golden Silk Boutique Hotel

            More about Golden Silk Boutique Hotel

            9.2
            Exceptional

            "Great management and services staffs."

            albert

            |

            January 3, 2018

            An overview

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            What they offer

            8.0
            Very good

            "Overall is nice, especially hotel location."

            Naoto

            |

            August 16, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Vietnamese cuisine
            Vietnamese cuisine
            CoYen Restaurant
            40 m Vietnamese
            80s Vietnamese Cuisine Restaurant
            80 m Vietnamese
            Dung Hoa Pho Co
            100 m Vietnamese
            American cuisine
            American cuisine
            Jalus vegan kitchen & cafe
            60 m American, Asian, Cafe
            Le Palmy Restaurant
            110 m American, Eastern European, Vietnamese
            La Place
            240 m American, Asian, Cafe
            Asian cuisine
            Asian cuisine
            Com & Pho 12
            20 m Asian, Vietnamese
            Oriental Restaurant
            30 m Asian, Diner, European
            Madam Yen Restaurant
            30 m Asian, Fusion, International

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (564)Booking.com Reviews (14)
            8.4
            /
            10
            Cleanliness8.6
            Facilities7.1
            Location9.1
            Room comfort and quality8.6
            Service8.5
            Value for money8.3
            Provided by verified guests of Agoda
            All languages
            All guests (564)
            All room types

            Show reviews that mention 

            Showing 479 verified guest comments
            12345
            8.4
            Excellent
            Roy from United Kingdom
            Couple
            Deluxe Room
            Stayed 1 night in May 2018
            EXCELLENT SERVICE. STAFF 5 STAR. TRACY PHAM AND VU THUY WILL HELP YOU IN ANY WAY.”
            I enjoyed my stay at this hotel. The location is very good and the Staff especially were excellent. Especially TRACY AND VU THUY LY. They were very kind to me and my GF. They will help in any way you wish. Their exchange rate to the Usd is better at this hotel than any money changer in town. Breakfast is very nice.
            Reviewed May 22, 2018
            8.8
            Excellent
            WEERAPHONG from Thailand
            Solo traveler
            Deluxe Room
            Stayed 1 night in September 2016
            Superb location just a few footsteps to the lake”
            Good cleanliness, comfy room, good services and hospitality. Nice breakfast and consumptives. Wonderful located at the heart of Old Quarter zone and close to Hoan Kiem Lake. Many shops, restaurants, cafe and bar surrounded. Worth for your pennies. Recommend.
            Reviewed September 26, 2016
            8.8
            Excellent
            Lynn from Singapore
            Group
            Luxury Room
            Stayed 1 night in April 2016
            Golden Silk Boutique”
            Stayed at junior suite level 8. Corridor area quite dim. Per level around 5 or 6 rooms maximum. Room is big and comfortable big King bed (even for twin beds which my friends stayed along, also comfortable). However, the bathroom filled with water from the standing shower area. Have to use all available towels to lay on the floor to prevent slipping. Food and shopping is easily available. Overall a nice hotel to stay as staff are also vey polite and speaks English.
            Reviewed April 20, 2016
            9.0
            Exceptional
            Huyen from Australia
            Couple
            Luxury Suite
            Stayed 4 nights in December 2015
            Great boutique hotel”
            Bed, location and cleaniness.
            Great room- comfortable bed and very spacious for anywhere let alone Hanoi. Love that the decor is true to the Vietnamese heritage. Location is excellent as it is close to the old quarter and Lake. Breakfast was OK, nothing to rave about, the quality could be a lot better. Staff were great, very friendly.
            Reviewed January 06, 2016
            8.3
            Excellent
            roel from Philippines
            Couple
            Studio Suite With Balcony
            Stayed 3 nights in April 2015
            staff are very friendly”
            location is center
            the presidential suite balcony is very dirty... there is no table outside to sit and relax. the jacuzzi inside presidential suite is perfect. what i find uncomfortable is the manager during breakfast to be served by her staff, i know it is her privilege to have breakfast but i find it not pleasant to the eyes seeing all your staff serving you like a queen and all other quests go to the buffet table to get food. or she can do self serve, the buffet table is easy to access. nothing against her anyway... the good thing about this hotel are their staff, very friendly and accomodating, even during check out, a staff gave us tea- well done!!!
            Reviewed April 19, 2015
            8.4
            Excellent
            GEOK from Malaysia
            Group
            Deluxe Room
            Stayed 2 nights in November 2018
            GOOD HOTEL”
            The staff was very helpful and breakfast was delicious. The location was near for the old Town in Hanoi.
            Reviewed November 15, 2018
            8.0
            Excellent
            EunKyung
            Business traveler
            Deluxe Room
            Stayed 3 nights in January 2019
            Great!”
            So nice and kind staffs!
            Reviewed January 20, 2019
            8.0
            Excellent
            Naoto from Japan
            Solo traveler
            Deluxe Room
            Stayed 1 night in August 2018
            Acceptable Choice”
            Overall is nice, especially hotel location. Room also neat and well maintained. Only thing i feel trouble is shower which is weak and difficult to control hot/cold. Acceptable choice.
            Reviewed August 16, 2018
            8.0
            Excellent
            claudia from United Kingdom
            Couple
            Luxury Suite with Terrace
            Stayed 3 nights in October 2017
            good place to stay”
            It is a nice place and they try very hard. We had a little issue on housekeeping which was taken onboard by the Manager and rectified and we received a compl foot massage to apologise for the inconvenience. Again as all Vietnamese folk, they are very helpful and really aim to please. We had one of the upper class rooms with balcony which was great. It is out the front of Hang Gai, but 6 floors up - very well insulated. Breakfast is also really good and the hot counter is very efficient to cook exactly as you like it. Emily the Gen Manager couldn't be more concerned for the guests happiness. (European hotels could learn a thing or two!!)
            Reviewed October 17, 2017
            8.0
            Excellent
            Matthew from United States
            Solo traveler
            Deluxe Room
            Stayed 2 nights in August 2017
            Perfect Location, great staff and breakfast”
            I really enjoyed my time here. The breakfast was very nice and the staff VERY helpful. One thing tho: I read that we must meet our guests in the lobby so I went to collect my friend. We came to my room while I got ready to go to dinner when the front desk rang stating that he had to give them his id in order to visit me in the hotel! What hell and invasion of privacy is this?! We complied without issue but when we left they were badgering him about the photo on his id. Truly NONE of their business to be harassing my friend who was so kind and helpful to me. I'm moving to Hanoi and without his help I would have been lost. I would never go back here because of that privacy issue. I was so embarrassed that they were so intrusive to my life and to his personal business. Really shame on you. I changed hotels and didn't have that problem anywhere else.
            Reviewed September 01, 2017
            8.0
            Excellent
            David from Canada
            Business traveler
            Luxury Suite with Terrace
            Stayed 4 nights in October 2016
            Quick Trip”
            Very good hotel, but there are cheaper options. The location is excellent and that alone can justify the cost. I would stay here again without question as I know what I am getting, but there are so many options in the city you might find some cheaper ones if you look. With that said, this is a very consistent and solid choice for people who like to just set it and forget it.
            Reviewed November 05, 2016
            8.0
            Excellent
            Martin from Australia
            Solo traveler
            Luxury Room
            Stayed 3 nights in August 2016
            The Best of the Boutiques”
            Golden Silk Hotel, centrally situated in 'Silk Street', is a highlight among Hanoi's many boutique hotels. Converted from two houses, the hotel comprises an ornate, narrow building, and is well restored and crammed with charming features. A highlight is the lobby bar,a place of rococo splendour that also makes a great martini. There is also a roof top bar. There are a variety of rooms for all traveller needs, so you need to be very careful in your order about the class of your rooms and the size and space you desire as there is room for confusion. The location is the clincher: nowhere this central to the touristic buzz is this splendid.
            Reviewed September 02, 2016
            9.6
            Exceptional
            Richard from Australia
            Couple
            Deluxe Room
            Stayed 2 nights in June 2016
            A Gem in The Old Quarter”
            We have stayed there twice and have not been disappointed. Nice rooms, friendly helpful staff, great breakfast and in a central location. For the price I wouldn't stay anywhere else. My only piece of advice would be to ask for a street view room on a higher floor.
            Reviewed June 15, 2016
            9.7
            Exceptional
            Minh from United States
            Couple
            Deluxe Room
            Stayed 1 night in January 2016
            A Nice and Quiet Hotel in the Old Quarter”
            1. Location - in the heart of the Old Quarter 2. The breakfast buffet - lots of delicious choices 3. It was very quiet
            We enjoyed a nice stay at the Golden Silk. The location was wonderful, as it is close to so many points of interest as well as delicious restaurants and shopping. The breakfast buffet was fantastic. Lots of items were made-to-order and/or very fresh. Would recommend the omelet, the pho, and the bun thang. The shower / bath was a bit awkward as it was raised up, and a lot of water would end up on the floor. Also, bring a night light, as the rooms do not have windows and are quite dark when the lights are off.
            Reviewed January 22, 2016
            7.3
            Very good
            Ketan from India
            Couple
            Deluxe Room
            Stayed 1 night in March 2015
            Nice location”
            nice location, good spa, nice room
            location is nice, walking distance from attractions. Spa was very nice. Coordination of staff is an issue. Our previous hotel transferred our luggage to this hotel but staff doesn't knew it because the person who collect was different and he never informed front desk. We have to goto previous hotel to ask for luggage , they call this hotel had still could not trace it for 15 mins.
            Reviewed March 21, 2015
            8.3
            Excellent
            doris from Singapore
            Family with teens
            Deluxe Room
            Stayed 2 nights in January 2015
            Great staff and nice rooms”
            Our rooms were upgraded to the next category for our first night before going to Halong Bay.
            Rooms are reasonable size and is clean. The staff at reception are very nice and can speak English well. The location is near to Silk street which is rather convenience to walk around the old quarter area.
            Reviewed January 09, 2015
            9.7
            Exceptional
            Mandy from Australia
            Couple
            Deluxe Room
            Stayed 1 night in September 2014
            Lovely hotel”
            Location Location Location
            I so loved this hotel. Its smack in the middle of the market district. 10 minute walk to the "lake" not sure of the name, sorry. Restaurants are in abundance. The staff are very helpful and friendly. I loved the hustle and bustle of this area. Its close proximity to the multi story shopping complex which has all the couture clothing. I don't know the name of the shopping centre but its on the far side of the lake. I'm sure hotel staff would know as its the only one in the area. Great hotel and would definitely stay there again. So enjoy
            Reviewed November 12, 2014
            9.7
            Exceptional
            Stephen from Australia
            Couple
            Studio Suite With Balcony
            Stayed 4 nights in June 2014
            Very pleasant hotel for the money”
            Location, friendly staff, price
            It was better than expectation. Some suggestions for improvement, would include more cerals at breakfast like porridge or bircher. The bed was very firm, option for softer bed would have made our staff perfect.
            Reviewed June 10, 2014
            9.0
            Exceptional
            INDRIATI from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in May 2014
            Another memorable weekend getaway”
            Conveniently located, attentive & helpful staff, value for money
            We actually checked in quite early but the staffs quickly prepared the room for us. While waiting, one of the staff explains about the surrounding and how to go around in a considerably fluent english. Following his guidance, we spent the day going around by foot. By the end of the day we have visited St James Cathedral, Hoan Kim lake, Fanny ice cream, Hanoi Prison, Opera House & the Night Market!! Since we only have 2 days, we decided to go to the Halong Bai the next day. The tour recommended by the hotel is reasonably price and we found out that it is one of the best in service. The room is nice, but it will be nicer if we can get a room with a real window. Maybe next time we will ask for one but don't really mind if cannot get any considering most hotels in the Old Quarter had the same problem.
            Reviewed May 26, 2014
            8.7
            Excellent
            Thomas from Australia
            Couple
            Luxury Room
            Stayed 7 nights in April 2014
            pleasantly surprised with the standard of service ”
            nice decor,friendly staff, location
            From our arrival, until we checked out, we could not fault a thing. Staff were very friendly and helpful and the room was very nice and clean. Good location and only a short walk to Hoan Kiem Lake and restaurants and shopping. Would recommend this hotel
            Reviewed May 23, 2014
            12345
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            Golden Silk Boutique Hotel
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            • Exceptional location
            • St. Joseph's Cathedral (Nha Tho Lon)
            • Hanoi Railway Station is within 1.16 km