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GOLDEN TULIP LEGACY SURABAYA
Lobby, GOLDEN TULIP LEGACY SURABAYA in Surabaya
Lobby, GOLDEN TULIP LEGACY SURABAYA in Surabaya
Interior view, GOLDEN TULIP LEGACY SURABAYA in Surabaya
Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya
Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya
GOLDEN TULIP LEGACY SURABAYA

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8.1

Excellent

667 reviews

667 reviews

Housekeeping20
Breakfast4
Shops1
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square 4.6 km
Surabaya's Zoo 5.5 km
Bungkul Park 5.6 km
Tunjungan Plaza 6.0 km
Masjid Nasional Al Akbar Surabaya 6.5 km
Monkasel (Submarine Monument) 6.6 km
Tugu Pahlawan 6.8 km
Sampoerna Museum 7.7 km
Suramadu National Bridge 8.1 km
Pakuwon Food Festival 12.4 km
Nearby landmarks
Puskesmas Pembantu Pradah Kali Kendal 170 m
Royal Clinic 650 m
Prodia laboratory 690 m
Papaya 720 m
Bukit Darmo Golf 740 m
Pasar Modern Puncak Permai 770 m
Andhika Badminton Court 860 m
Lenmarc Mall 990 m
Kidcity 1.0 km
Java yoga 1.2 km

GOLDEN TULIP LEGACY SURABAYA

Jl. HR Muhammad No. 269, Dukuh Pakis, Surabaya, Indonesia, 60226 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Room service [24-hour]

Bar

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [outdoor]

Fitness center

Spa

Bar

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.3
Distance to city center8 km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport15.1 km

Rooms available at GOLDEN TULIP LEGACY SURABAYA

Junior Suite
...
  • Room size: 64 m²/689 ft²
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Executive King Room
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  • Room size: 32 m²/344 ft²
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Junior Suite
...
  • Room size: 64 m²/689 ft²
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Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
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Deluxe King Room
...
  • Room size: 32 m²/344 ft²
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Executive Twin Room
...
  • Room size: 32 m²/344 ft²
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Chairman Suite Room
...
  • Room size: 96 m²/1033 ft²
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Familiar Deluxe
...
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    Single room - Premium - De Luxe
    ...
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      Studio Economic
      ...
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        Frequently asked questions

        Does GOLDEN TULIP LEGACY SURABAYA have bars on the premises?

        Experience your holiday the greatest way possible with GOLDEN TULIP LEGACY SURABAYA's bar and nightclub available right in front of your doorstep for whenever you need a drink or two.

        Does GOLDEN TULIP LEGACY SURABAYA offer spa services?

        You can enjoy your stay at GOLDEN TULIP LEGACY SURABAYA even more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening or night far better.

        Does GOLDEN TULIP LEGACY SURABAYA provide laundry services?

        Yes! GOLDEN TULIP LEGACY SURABAYA offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

        Does GOLDEN TULIP LEGACY SURABAYA offer dry cleaning services?

        Yes! GOLDEN TULIP LEGACY SURABAYA provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

        What is the typical travel time to the closest airport from GOLDEN TULIP LEGACY SURABAYA?

        The average travel time to get from GOLDEN TULIP LEGACY SURABAYA to the airport is 25 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

        How many rooms does GOLDEN TULIP LEGACY SURABAYA have?

        GOLDEN TULIP LEGACY SURABAYA has a total of 203 rooms.

        What is the typical rating that verified Families with young children have given to GOLDEN TULIP LEGACY SURABAYA?

        Verified families with young children that have stayed at this property have given GOLDEN TULIP LEGACY SURABAYA an average rating of 7.9. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that verified Families with older children have given to GOLDEN TULIP LEGACY SURABAYA?

        Past families with older children that have stayed at this property have given GOLDEN TULIP LEGACY SURABAYA an average rating of 8.0. You can search for more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that past Group travelers have given to GOLDEN TULIP LEGACY SURABAYA?

        Past group travelers that have stayed at this property have given GOLDEN TULIP LEGACY SURABAYA an average rating of 7.7. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

        What time is check-in and check-out at GOLDEN TULIP LEGACY SURABAYA?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

        See map

        Explore the neighborhood

        What people love about GOLDEN TULIP LEGACY SURABAYA

        • 8.4

          Excellent
          Cleanliness

          "Very good Facilities, very clean."

          AZRIHISYAM

          |

          February 17, 2020

        • 9.6

          Exceptional
          Cleanliness

          "Clean, the room isn’t as spacious as I thought, but it’s good enough for both of us."

          Khomsan

          |

          February 3, 2020

        • 10

          Exceptional
          Location

          "Close to shopping mall, good location."

          Yonattan

          |

          January 14, 2020

        Overall rating:

        8.1

        Excellent
        667 reviews
        Cleanliness
        8.0
        Facilities
        7.8
        Location
        8.6
        Read all reviews >
        What travelers say they love:
        I like the location and staff.
        Anita from Indonesia
        Family with older children
        More about GOLDEN TULIP LEGACY SURABAYA

        More about GOLDEN TULIP LEGACY SURABAYA

        GOLDEN TULIP LEGACY SURABAYA

        Enjoy all that Surabaya has to offer with a stay at GOLDEN TULIP LEGACY SURABAYA. With its convenient location, the hotel offers easy access to the city's must-see destinations.
        Enjoy all that GOLDEN TULIP LEGACY SURABAYA has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Surabaya is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
        Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the GOLDEN TULIP LEGACY SURABAYA.
        For guests who would like to smoke, the designated smoking areas are available.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at GOLDEN TULIP LEGACY SURABAYA. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
        Fill your days with the array of activities and facilities offered at GOLDEN TULIP LEGACY SURABAYA. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


        Around the property

        Don't miss out on all that Surabaya has to offer! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 6.0 km away.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.8

        Most talked about facilities

        Housekeeping

        12 mentions

        Breakfast

        9 mentions

        Food & Dining

        5 mentions

        Swimming Pool

        3 mentions

        Languages spoken
        • English
        • Indonesian
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Massage
        • Nightclub
        • Spa
        • Spa/sauna
        • Swimming pool [outdoor]
        Cleanliness and safety
        • Daily disinfection in all rooms
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Breakfast [continental]
        • Coffee shop
        • Restaurants
        • Room service [24-hour]
        Services and conveniences
        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Fireplace
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Smoking area
        • Xerox/fax in business center
        Land sports
        • Golf course (within 3 km)
        Access
        • Check-in [24-hour]
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]
        Getting around
        • Car park [free of charge]
        • Car park [on-site]
        • Taxi service

        Food and dining

        Breakfast options
        • Asian
        • Continental

        Location

        Jl. HR Muhammad No. 269, Dukuh Pakis, Surabaya, Indonesia, 60226
        Excellent
        Location

        8.6

        Airports
        • Juanda International Airport (SUB)
          15.1 km
        • Abdul Rachman Saleh Airport (MLG)
          72.7 km
        Public transportation
        • Tandes
          2.8 km
        • Kandangan
          5.0 km
        Hospital or clinic
        • Puskesmas Pembantu Pradah Kali Kendal
          170 m
        Shopping
        • Tunjungan Plaza
          6.0 km
        Cash withdrawal
        • ATM
          120 m

        What's nearby

        Popular landmarks
        • Surabaya Town Square
          4.6 km
        • Surabaya's Zoo
          5.5 km
        • Bungkul Park
          5.6 km
        • Tunjungan Plaza
          6.0 km
        • Masjid Nasional Al Akbar Surabaya
          6.5 km
        • Monkasel (Submarine Monument)
          6.6 km
        • Tugu Pahlawan
          6.8 km
        • Sampoerna Museum
          7.7 km
        • Suramadu National Bridge
          8.1 km
        • Pakuwon Food Festival
          12.4 km
        Nearby landmarks
        • Puskesmas Pembantu Pradah Kali Kendal
          170 m
        • Royal Clinic
          650 m
        • Prodia laboratory
          690 m
        • Papaya
          720 m
        • Bukit Darmo Golf
          740 m
        • Pasar Modern Puncak Permai
          770 m
        • Andhika Badminton Court
          860 m
        • Lenmarc Mall
          990 m
        • Kidcity
          1.0 km
        • Java yoga
          1.2 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-12 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Children 7 - 12 years old will be charged 50% of the adult price for breakfast.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        Getting around
        • Distance from city center8 km
        • Travel time to airport (minutes)25
        Extras
        • Breakfast charge (unless included in room price)138000 IDR
        The property
        • Number of bars/lounges1
        • Number of floors25
        • Number of restaurants2
        • Number of rooms 203
        • Year property opened2015
        Parking
        • Daily parking fee0 IDR

        Reviews of GOLDEN TULIP LEGACY SURABAYA from real guests

        Provided by verified guests of Agoda
        8.1
        Cleanliness8.0
        Facilities7.8
        Location8.6
        Service8.1
        Value for money8.3
        High score for Surabaya
        Rating
        9+ Exceptional (65)
        8-9 Excellent (26)
        7-8 Very Good (56)
        6-7 Good (22)
        <6 Below Expectation (40)
        Time of the year
        Mar - May (29)
        Jun - Aug (37)
        Sep - Nov (54)
        Dec - Feb (89)

        Show reviews that mention 

        Showing 209 verified guest comments
        12345
        10.0
        Exceptional
        Yonattan from Indonesia
        Business traveler
        Stayed 1 night in January 2020

        Great service the hotel staff”

        Superb service and nice hotel atmosphere. Close to shopping mall, good location.

        Reviewed January 14, 2020

        See room deals

        10.0
        Exceptional
        Hendra from Indonesia
        Family with young children
        Stayed 1 night in December 2019

        nice nice nice”

        nice nice nicenice nice nicenice nice nicenice nice nicenice nice nice

        Reviewed February 01, 2020

        See room deals

        9.6
        Exceptional
        Khomsan from Indonesia
        Couple
        Stayed 1 night in January 2020

        Not bad”

        Clean, the room isn’t as spacious as I thought, but it’s good enough for both of us. The bed is soft and comfortable.

        Reviewed February 04, 2020

        See room deals

        8.4
        Excellent
        Budi from Indonesia
        Couple
        Stayed 1 night in February 2020

        Value for Money Hotel”

        Good hotel, it has a big room and quite comfortable bed. Like many have said in the reviews, the walls are thin! We can hear our neighbors taking their showers & people walking and talking in the hall way. If you are a light sleeper, don't stay here.

        Reviewed February 24, 2020

        See room deals

        8.4
        Excellent
        AZRIHISYAM from Malaysia
        Business traveler
        Stayed 1 night in February 2020

        A very Good Hotel”

        Very good Facilities, very clean. Hotel staff is very kind and very good location. Overall, Value for money.

        Reviewed February 17, 2020

        See room deals

        8.0
        Excellent
        Dony from Indonesia
        Solo traveler
        Stayed 1 night in January 2020

        Recomended”

        Larger room,larger bed,cleanes,humble staff,comfortable 👍👍👍

        Reviewed January 14, 2020

        See room deals

        7.6
        Very good
        William from Indonesia
        Couple
        Stayed 1 night in March 2020

        Still the same as first time i arrived here ”

        Everything was good. Except this time the gym was under renovation. Hope it’s done soon. Cheers!

        Reviewed March 20, 2020

        See room deals

        7.6
        Very good
        Dony from Indonesia
        Solo traveler
        Stayed 1 night in March 2020

        Recomended”

        Humble staff,clean,strategic location but so sad cause at 2nd night ac in my room not cool

        Reviewed March 26, 2020

        See room deals

        Dear Dony, Thank you very much for your comments ! We appreciate your remarks and we do apologize on the aircon situation that you have experienced. We have taken the action to fix the problem, and resolve it. Looking forward to see you in the future,

        Responded November 18, 2020
        GOLDEN TULIP LEGACY SURABAYA
        7.6
        Very good
        hendra from Indonesia
        Family with young children
        Stayed 1 night in December 2019

        Nice room, good breakfast, location near highway easy to reach hotel”

        Please build a playground for children

        Reviewed January 01, 2020

        See room deals

        8.0
        Excellent
        Dony from Indonesia
        Solo traveler
        Stayed 1 night in January 2020

        Recomended”

        Humble staff,clean,comfortable 👍👌

        Reviewed January 16, 2020

        See room deals

        6.8
        Good
        Andrew from Indonesia
        Business traveler
        Stayed 2 nights in August 2020

        not a good experience”

        room is good and well maintain. pool is closed, breakfast has limited choice. not allowed for early check in eventhough room is available. my friend send some food in the evening 7pm and the staff informed me the next day late afternoon around 5pm, almost 24 hours passed. terrible excuses.

        Reviewed August 31, 2020

        See room deals

        6.4
        Good
        Cyreenus from Indonesia
        Solo traveler
        Stayed 1 night in December 2020

        Old hotel”

        First impression when check in takes some times because of lack of staffs in check in desk. Then the cleanliness of the room is a minus, towels are kind of old towels have been heavily used up, drainage in shower screen is clogged

        Reviewed December 20, 2020

        See room deals

        6.8
        Good
        yudi from Indonesia
        Business traveler
        Stayed 1 night in September 2020

        Not bad”

        Dirty bed cover/linen and dirty pilows, rusty bath sowers, noisy staff in alley (in front of my room door), only one lift working,

        Reviewed September 26, 2020

        See room deals

        6.0
        Nadya from Indonesia
        Solo traveler
        Stayed 2 nights in June 2020

        Hotel cleanliness needs to be improved”

        There are a lot of ants on the dressing table and I also found a small cockroach near the clothes closet.Also the lightning inside the room needs to be improved as well.The light was too dark and it makes the room ambience to become quite eerie

        Reviewed June 15, 2020

        See room deals

        6.4
        Good
        servin from France
        Business traveler
        Stayed 1 night in February 2020

        Good option near Pakuwon”

        Rooms are ok, nothing special, staff is nice. Easy access to Pakuwon area and central Surabaya

        Reviewed February 04, 2020

        See room deals

        6.0
        Andy from Indonesia
        Business traveler
        Stayed 1 night in February 2020

        Cleanliness is steady declining ”

        The room is dusty, bed sheets is not replaced with new one and got many stains, pillow's cover also dirty and smelly, towels also yellowish and smell bad, room's carpet should be changed as well.... This hotel used to be good in clealiness but now in steady decline... Location is good and staff is also helpful

        Reviewed February 13, 2020

        See room deals

        5.2
        Wempy from Indonesia
        Business traveler
        Stayed 2 nights in February 2020

        Unpleasant surprises ”

        There were 3 of us, I was almost 70, my wife was not so far from me, and our son was 35. We arrived at 1630, tired from a long travel time from Milan to visit our friend in Surabaya and hoping to rest before dinner at 1900 with them. To our dismay, our booked 2 non smoking rooms were NOT even ready!! We were offered SMOKING rooms instead and told that if we didn't take them, we would have to wait for uncertain time 😱😱 After much pressing, they agreed to show us the smoking rooms first. Unfortunately, after checking, they were not properly cleaned. They are at SMOKING floor (because the whole floor smells smoke once we were out from the lift) and rooms didn't smell any better. To cut the stories short: After much "debate" and "threatening" the staff that we would move out if our booked rooms were not ready within minutes, wo finally got our booked rooms at different floor. Thanks to our friend. All this while , the staffs showed no other hospitality to ease our situation

        Reviewed February 17, 2020

        See room deals

        Dear Wempy, Thank you very much for your review. We apologize for such actions from our staff members - please kindly be advised that we have taken action in reminding the staff on their correct duties and manners, hence you will not have to 'threathen' or getting into 'debate' with our staff again. Once again thank you very much and kind regards,

        Responded November 18, 2020
        GOLDEN TULIP LEGACY SURABAYA
        6.0
        Bong from Indonesia
        Family with young children
        Stayed 1 night in December 2019

        An old hotel, renovation needed, ”

        Limited choiches of bf menus

        Reviewed June 18, 2020

        See room deals

        5.2
        SURYA from Indonesia
        Family with young children
        Stayed 1 night in December 2019

        Food for Fried rice getting cold and Not delicious. Less facility but it supposed to be 3 Star Hotel”

        Not value for money if you buy food in hotel bcos much expensive than average 5 stars hotel... not make sense price they was stated. Once enough for me to stay there. The Original hotel was called Rich Palace then now become Golden Tulip take over their business .... Thats all.

        Reviewed January 01, 2020

        See room deals

        5.2
        Maria from Indonesia
        Family with teens
        Stayed 1 night in January 2020

        Damp and dirty”

        It wasn’t my first stay here but definitely the worst. The room smells weird, the mat in the room was dirty, wet, and damp. Even the bed were dirty, and there were brown spots on the towel.

        Reviewed January 27, 2020

        See room deals

        12345
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