![Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya](http://pix10.agoda.net/hotelImages/256/2560885/2560885_17072108500054590879.jpg?ca=6&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya")
![Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya](http://pix10.agoda.net/hotelImages/256/2560885/2560885_17072108500054590882.jpg?ca=6&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], GOLDEN TULIP LEGACY SURABAYA in Surabaya")
GOLDEN TULIP LEGACY SURABAYA
Jl. HR Muhammad No. 269, Dukuh Pakis, Surabaya, Indonesia, 60226 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Swimming pool [outdoor]
Fitness center
Spa
Bar
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/256/2560885/2560885_17072108500054590882.jpg?ca=6&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/256/2560885/2560885_17072108500054590879.jpg?ca=6&ce=1&s=512x384)
Great service the hotel staff”
Superb service and nice hotel atmosphere. Close to shopping mall, good location.
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nice nice nice”
nice nice nicenice nice nicenice nice nicenice nice nicenice nice nice
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Not bad”
Clean, the room isn’t as spacious as I thought, but it’s good enough for both of us. The bed is soft and comfortable.
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Value for Money Hotel”
Good hotel, it has a big room and quite comfortable bed. Like many have said in the reviews, the walls are thin! We can hear our neighbors taking their showers & people walking and talking in the hall way. If you are a light sleeper, don't stay here.
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A very Good Hotel”
Very good Facilities, very clean. Hotel staff is very kind and very good location. Overall, Value for money.
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Recomended”
Larger room,larger bed,cleanes,humble staff,comfortable 👍👍👍
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Still the same as first time i arrived here ”
Everything was good. Except this time the gym was under renovation. Hope it’s done soon. Cheers!
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Recomended”
Humble staff,clean,strategic location but so sad cause at 2nd night ac in my room not cool
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Dear Dony, Thank you very much for your comments ! We appreciate your remarks and we do apologize on the aircon situation that you have experienced. We have taken the action to fix the problem, and resolve it. Looking forward to see you in the future,
Nice room, good breakfast, location near highway easy to reach hotel”
Please build a playground for children
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Recomended”
Humble staff,clean,comfortable 👍👌
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not a good experience”
room is good and well maintain. pool is closed, breakfast has limited choice. not allowed for early check in eventhough room is available. my friend send some food in the evening 7pm and the staff informed me the next day late afternoon around 5pm, almost 24 hours passed. terrible excuses.
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Old hotel”
First impression when check in takes some times because of lack of staffs in check in desk. Then the cleanliness of the room is a minus, towels are kind of old towels have been heavily used up, drainage in shower screen is clogged
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Not bad”
Dirty bed cover/linen and dirty pilows, rusty bath sowers, noisy staff in alley (in front of my room door), only one lift working,
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Hotel cleanliness needs to be improved”
There are a lot of ants on the dressing table and I also found a small cockroach near the clothes closet.Also the lightning inside the room needs to be improved as well.The light was too dark and it makes the room ambience to become quite eerie
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Good option near Pakuwon”
Rooms are ok, nothing special, staff is nice. Easy access to Pakuwon area and central Surabaya
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Cleanliness is steady declining ”
The room is dusty, bed sheets is not replaced with new one and got many stains, pillow's cover also dirty and smelly, towels also yellowish and smell bad, room's carpet should be changed as well.... This hotel used to be good in clealiness but now in steady decline... Location is good and staff is also helpful
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Unpleasant surprises ”
There were 3 of us, I was almost 70, my wife was not so far from me, and our son was 35. We arrived at 1630, tired from a long travel time from Milan to visit our friend in Surabaya and hoping to rest before dinner at 1900 with them. To our dismay, our booked 2 non smoking rooms were NOT even ready!! We were offered SMOKING rooms instead and told that if we didn't take them, we would have to wait for uncertain time 😱😱 After much pressing, they agreed to show us the smoking rooms first. Unfortunately, after checking, they were not properly cleaned. They are at SMOKING floor (because the whole floor smells smoke once we were out from the lift) and rooms didn't smell any better. To cut the stories short: After much "debate" and "threatening" the staff that we would move out if our booked rooms were not ready within minutes, wo finally got our booked rooms at different floor. Thanks to our friend. All this while , the staffs showed no other hospitality to ease our situation
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Dear Wempy, Thank you very much for your review. We apologize for such actions from our staff members - please kindly be advised that we have taken action in reminding the staff on their correct duties and manners, hence you will not have to 'threathen' or getting into 'debate' with our staff again. Once again thank you very much and kind regards,
An old hotel, renovation needed, ”
Limited choiches of bf menus
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Food for Fried rice getting cold and Not delicious. Less facility but it supposed to be 3 Star Hotel”
Not value for money if you buy food in hotel bcos much expensive than average 5 stars hotel... not make sense price they was stated. Once enough for me to stay there. The Original hotel was called Rich Palace then now become Golden Tulip take over their business .... Thats all.
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Damp and dirty”
It wasn’t my first stay here but definitely the worst. The room smells weird, the mat in the room was dirty, wet, and damp. Even the bed were dirty, and there were brown spots on the towel.
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