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Golden Tulip Pontianak

Recently Renovated
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Very good
Based on 255 reviewsSee what guests said
7.8
86% would recommend to a friend
Golden Tulip Pontianak
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Interior view
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Interior view
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7.8 Very good guest rating
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"good location, on the central of the city and a lot of culin..."

Dyan R.Indonesia
Swimming pool
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Bar

  • Poolside bar

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Room choices
Junior Suite
...
  • 25 m²/269 ft²
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Superior Twin
...
  • City view
  • 24 m²/258 ft²
  • 1 single bed
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Executive Queen
...
  • City view
  • 27 m²/291 ft²
  • 1 single bed
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Executive Twin
...
  • City view
  • 44 m²/474 ft²
  • 2 single beds
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Deluxe Queen
...
  • City view
  • 25 m²/269 ft²
  • 1 queen bed
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Superior Queen
...
  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Deluxe Twin
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (255)
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Cleanliness7.9
Facilities7.6
Location7.8
Room comfort and quality7.7
Service7.7
Value for money7.9
Provided by verified guests of Agoda
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Showing 176 verified guest comments
12345
9.6
KU from Malaysia
Couple
Superior Queen
Stayed 1 night in October 2017
Excellent
Overall is excellent, me and my partner enjoyed our stay there. Even though we didn't get our city view room due to the view has been covered by abandon building but we still like our room. Definitely will stay there again.
Reviewed October 23, 2017
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7.6
ALIFF from Malaysia
Family with young children
Superior Queen
Stayed 3 nights in September 2017
Good but could have been better
We were served welcoming drinks upon arrival. Got two free coupons for a 15 minute shoulder massage. Didn't bother to use them anyway. Room size is okay for two adults but if you bring small kids, you better find other hotels with bigger room and still pay for the same price. I put special request whereby i wanted all the 3 rooms I booked to face the city, but the hotel didn't cater for my special request. The windows are locked probably for safety reasons, so only rely on the building ventilation system. Water pressure is excellent. Enjoyed it. Swimming pool is indoor which is great! But be prepared for chilly water since you don't get direct sunlight at the pool. The pool was however great and my kids love it! Ordered Espresso Machiatto, I ended up getting a cup of espresso shot with condensed sweet milk. Maybe that's their coffee standard. Breakfast is good. Didn't like the white bread tho. After all, a good experience even tho some areas could have been better.
Reviewed September 25, 2017
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8.8
Abigail from Indonesia
Solo traveler
Superior Queen
Stayed 1 night in September 2017
Excellent
I don't know why the fire alarm keep ringing and that's quite annoying because disturb my sleep...
Reviewed September 19, 2017
Dear Abigail, Greetings from Golden Tulip Pontianak Hotel Thank you very much for your review of your recent stay at our hotel. Your feedback is valuable to us and greatly appreciate your comment about aspects of the Fire alarm. Please accept our apology for disappointing you and rest assured that we have related your valuable feedback to our team. Thank you again and we look forward for your next stay with us. Sincerely Yours, Sulaiman Effendi General Manager
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Golden Tulip Pontianak
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10.0
teoh from Malaysia
Business traveler
Superior Twin
Stayed 1 night in August 2017
good
good price good service
Reviewed August 26, 2017
Dear Teoh, Greetings from Golden Tulip Pontianak Hotel, It has been a big honor for us to serve you and we are so glad to know that you were satisfied with our service. We will continuously improve the quality of our services. Thank you once again and we are all looking forward to your next visit! Sincerely Yours, Sulaiman Effendi Hutangadi General Manager
Responded September 05, 2017
Golden Tulip Pontianak
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6.0
Pierre from France
Solo traveler
Superior Twin
Stayed 3 nights in February 2017
Above average
Catering really needs to be reviewed. Compared to the other hotel they could do much better . Breakfast not very good, and the food for the night time expensive, little in quantity and very expensive. Was obliged to go down the local street shop where local food was much better. Catering need to improve. The location is not that good far from the mall etc so if catering is bad the hotel will loose customers for sure. I will not go there anymore though the rooms were comfortable and very clean!
Reviewed August 25, 2017
Dear Mr Pierre, We appreciate the time you've taken to share your feedback. We’re pleased to hear that you feel comfortable with your room, it's disappointing to hear that you weren’t completely satisfied with our foods. We will address your review and concerns with our team and work to improve for the future. Thank you once again for sharing this with us. We hope to see you again at Golden Tulip Pontianak in the near future. Warm Regards, Sulaiman Effendi Hutangadi General Manager
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Golden Tulip Pontianak
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8.4
Dyan from Indonesia
Family with teens
Superior Queen
Stayed 1 night in August 2017
Excellent
good location, on the central of the city and a lot of culinary resto, indoor swimming pool, and comfort bed
Reviewed August 10, 2017
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8.4
jerry from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in March 2017
good
good
Reviewed July 21, 2017
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8.0
Sutiana from Indonesia
Couple
Superior Twin
Stayed 1 night in April 2017
Good location
Will be back for the next trip
Reviewed July 11, 2017
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9.6
Ariyo from Indonesia
Business traveler
Superior Twin
Stayed 3 nights in May 2017
value for money
For an affordable price you can get coziness in this hotel
Reviewed May 19, 2017
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8.4
Kumara from Indonesia
Solo traveler
Superior Twin
Stayed 1 night in May 2017
Nice location
Not located at the center of the (city) activities, but there are many restaurants near the hotel.
Reviewed May 18, 2017
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Golden Tulip Pontianak
|Very good 7.8
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