Good6.9
Based on5reviews
Golden Tulip Serenada Hamra Hotel
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Daily housekeeping

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Verified traveler reviews

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Agoda Reviews (5)
Booking.com Reviews (241)

4.4

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Good
based on 5 reviews
  • Cleanliness 8.0
  • Facilities 4.0
  • Location 8.4
  • Room comfort and quality 7.5
  • Service 5.6
  • Value for money 6.4
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Review score
based on 1 reviews
  • Cleanliness 6.0
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 2.0
  • Value for money 6.0
Very good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 6.0
Very good
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 2.0
  • Value for money 6.0
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  • English

Room type
  • Deluxe

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5.6
Jeroen from Belgium
Solo traveler
Deluxe
Stayed 7 nights in June 2016
Hotel does not correspond to expected standards”
This is an old-fashioned hotel that lost its glory. This hotel does not correspond to the standards I expected. It was my first time in a Golden Tulip hotel and probably my last time. Some inconveniences: - There were works going on in the hotel. I was woken up by drills and other very annoying noises. - Flies were flying around and tasting the sweets at the breakfast buffet. - The coffee at breakfast was of bad quality. At one time, it was even cold. - When trying to find a socket behind the bed stand, a leg of the latter broke off because of the bad quality of the furniture in the room. - The room is outdated and need the be renovated or refreshed completely. - The mattress in the room is of very bad quality and needed to be replaced already many years before my stay. - The internet connection is very bad. Most of the time I did not have a connection in my room, so I had to work in the lobby. I asked twice to solve the problem, for example by adjusting the WiFi rooters. Twice the staff promised me to solve the problem, but nothing changed. They also promised to come back to me ("within 10 min"), but they never did. - The toilet seat in the bathroom was not properly fixed to the water closed. - The hairdryer was hardly drying and was even broken. This has not been fixed during my stay. - There were holes in the garden seats at the poolside on the roof terrace. - The swimming pool is very small and no services are provided at the poolside. The poolside is not really cleaned up.
Reviewed June 24, 2016
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7.0
Lilas from United States
Family with teens
Deluxe
Stayed 1 night in October 2014
frint desk staff was not friendly”
Cleanliness, ariconditioning, secured elevators
Reviewed October 08, 2014
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5.3
Hugues from France
Couple
Deluxe
Stayed 2 nights in July 2014
acceptable hotel and location, but very unfriendly”
swimming pool, interior design, cleanness
arriving arround 23:30 a sunday evening, We've being waitting (my pregnent wife and I)for two hours before to get a prepared room... very unprofessional people at lobby. poor breakfast. rooms are nice and clean. rooftop swiming pool is very small.
Reviewed July 23, 2014
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8.0
Zeina from Lebanon
Business traveler
Deluxe
Stayed 2 nights in July 2013
just what was needed”
Room Very Spacious and classy a bit of antique style
Every thing was Great , The Hotel is a very nice boutique Hotel .Situated in a crowded street and ear pluggs were offered but even on saturday night i didn't need it .No noise. I faced one problem with the matrice , t seems it is covered with nylon then with sheets ...that was really a trouble coz you sweat due to nylon and then get cold of AC. They are very generous as many compliments wee at the room , staff were friendly.
Reviewed July 10, 2013
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8.3
khalil from Canada
Solo traveler
Stayed 1 night in July 2011
Golden Tulip Serenada Hotel”
not bad
my stay was ok the hotel provide many services with nice location
Reviewed July 18, 2011
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