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Stay at the 4-star Goldenbay Hotel Bintulu with spacious rooms, top-notch amenities, free WiFi, fitness center, restaurant, and bar. Enjoy a dip in the children's pool and explore local attractions. Book now for a comfortable and unforgettable stay! Located in the heart of Bintulu City Center, this property offers easy access to local attractions, vibrant street markets, and a lively atmosphere. Indulge in a luxurious stay with breakfast served in your room, enjoy a variety of snacks and refreshments at the bar, and unwind on the pristine beach just steps away. The air-conditioned rooms feature a safe, complimentary Wi-Fi, and a refreshing shower. Enjoy breathtaking views of the city skyline and surrounding mountains. Stay at Goldenbay Hotel Bintulu for a memorable stay in Bintulu City! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Inside city center
Check-in [24-hour]
Airport transfer
Great Breakfast
Beach
Free Wi-Fi
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Bar
Golf course (within 3 km)
45 travelers have booked today.
Based on 7,385 verified reviews
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8.5
Location rating score
Value for money | 8.7 |
Distance to city center | 3km |
Location rating | 8.7 |
Nearest airport | Bintulu Airport (BTU) |
Distance to airport | 7.1 km |
Does Goldenbay Hotel Bintulu have bars on the premises?
Delight in your trip the finest way with a beverage in your hand at Goldenbay Hotel Bintulu's bar readily available right in front of your doorstep for when you need a sip or two.
Does Goldenbay Hotel Bintulu offer airport transfer?
Goldenbay Hotel Bintulu provides airport transfer service upon request with an additional charge of 55 MYR in local currency. To request, check the box on the booking form just before the payment page.
Does Goldenbay Hotel Bintulu have a fitness center?
Goldenbay Hotel Bintulu features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
Does Goldenbay Hotel Bintulu provide dry cleaning services?
Yes! Goldenbay Hotel Bintulu provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.
What measures does Goldenbay Hotel Bintulu take in terms of hygiene, safety, and cleanliness?
Goldenbay Hotel Bintulu satisfy our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with sterilizing equipment, first aid kit, body thermometer, staff trained in safety protocol, temperature check for guests and staff, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.
What interesting attractions are nearby Goldenbay Hotel Bintulu that are in walking range?
While remaining at Goldenbay Hotel Bintulu, jump start your getaway by exploring the closest point of interest in walking distance to the property such as Bintulu Waterfront.
When was Goldenbay Hotel Bintulu built?
Goldenbay Hotel Bintulu was built in 2017.
How long do guests typically stay at Goldenbay Hotel Bintulu?
Verified past guests that have stayed at Goldenbay Hotel Bintulu had an average nightly stay of 1 night at this property.
In which languages can Goldenbay Hotel Bintulu's staff members communicate?
Goldenbay Hotel Bintulu can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment cards are supported at Goldenbay Hotel Bintulu?
Enjoy the comfort of easy payment at Goldenbay Hotel Bintulu which supports up to 7, with payment card options consisting of Cash, MasterCard, American Express, UnionPay, and Visa.
Is breakfast offered at Goldenbay Hotel Bintulu?
Wake up to an incredible buffet, continental, and a la carte breakfast at Goldenbay Hotel Bintulu. Visitors can enjoy breakfast offered with an additional charge of 28 MYR for adults and 12 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
Experience a Luxurious Stay at Goldenbay Hotel Bintulu
Welcome to Goldenbay Hotel Bintulu, a luxurious 4-star hotel located in the vibrant city of Bintulu, Malaysia. With its prime location and impeccable service, this hotel offers a memorable experience for both business and leisure travelers.
As you step into the hotel, you will be greeted by a warm and inviting ambiance. The hotel's modern and stylish design reflects its commitment to providing a comfortable and contemporary stay. Built in 2017, Goldenbay Hotel Bintulu boasts a total of 113 well-appointed rooms, ensuring a wide range of options to suit every guest's preferences and needs.
Check-in time at Goldenbay Hotel Bintulu starts from 03:00 PM, allowing you to settle in and make yourself at home. The check-out time is until 12:00 PM, giving you ample time to enjoy your stay before bidding farewell to this exceptional hotel. The hotel's proximity to the airport, just a short 30-minute drive away, makes it a convenient choice for travelers seeking a hassle-free journey.
Unwind and Indulge at Goldenbay Hotel Bintulu's Vibrant Bar
At Goldenbay Hotel Bintulu, we understand the importance of unwinding and indulging after a long day of exploring Bintulu. That's why we offer a vibrant bar where you can relax and enjoy a wide range of refreshing beverages. Whether you prefer a classic cocktail, a glass of fine wine, or a cold beer, our skilled bartenders are ready to craft the perfect drink to suit your taste. The bar's stylish and modern ambiance provides the perfect setting for socializing with friends or simply enjoying a quiet moment alone. So sit back, sip on your favorite drink, and let the soothing music and friendly atmosphere of our bar wash away your worries.
Stay Active at Goldenbay Hotel Bintulu's State-of-the-Art Sports Facilities
Goldenbay Hotel Bintulu in Bintulu, Malaysia, offers an array of top-notch sports facilities that cater to fitness enthusiasts and active travelers. With a well-equipped fitness center, a stunning beachfront location, and a complimentary 24-hour fitness center, guests can stay active and energized throughout their stay.
The hotel's fitness center boasts state-of-the-art equipment, including treadmills, elliptical machines, and weightlifting stations. Whether you prefer a cardio workout or strength training session, you'll find everything you need to maintain your fitness routine. The fitness center is spacious, well-maintained, and staffed with knowledgeable trainers who are ready to assist you in achieving your fitness goals.
For those who prefer the great outdoors, Goldenbay Hotel Bintulu offers direct access to a beautiful beach. Spend your mornings jogging along the shoreline, playing beach volleyball, or simply basking in the sun. The beach provides a serene setting for outdoor activities and is perfect for guests who enjoy staying active while enjoying the natural beauty of the area.
In addition to the fitness center and beach, the hotel also offers a complimentary 24-hour fitness center. This facility is ideal for guests who prefer to work out at their convenience, regardless of the time. Equipped with modern exercise machines and weights, this round-the-clock fitness center ensures that you can maintain your fitness routine whenever it suits you.
Whether you're a fitness enthusiast or simply looking to stay active during your stay, Goldenbay Hotel Bintulu's sports facilities have got you covered. From the well-equipped fitness center to the beautiful beachfront location and the complimentary 24-hour fitness center, you'll have plenty of options to stay fit and energized throughout your stay.
Convenience Facilities at Goldenbay Hotel Bintulu
At Goldenbay Hotel Bintulu, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and ready for use throughout their stay. Additionally, room service is available, allowing guests to indulge in delicious meals and snacks without leaving the comfort of their room. For added convenience and peace of mind, the hotel provides safety deposit boxes where guests can securely store their valuables. The friendly and knowledgeable concierge is always on hand to assist guests with any inquiries or recommendations they may need, ensuring a hassle-free stay. Whether for business or leisure, guests can stay connected with Wi-Fi in public areas and enjoy Free Wi-Fi in all rooms. For those who require professional cleaning services, the hotel offers dry cleaning facilities. Luggage storage is also available, allowing guests to explore the city without the burden of their bags. Finally, with daily housekeeping, guests can enjoy a clean and tidy room throughout their stay. With these convenience facilities, Goldenbay Hotel Bintulu strives to provide an exceptional and comfortable experience for all its guests.
Convenient Transport Facilities at Goldenbay Hotel Bintulu
At Goldenbay Hotel Bintulu, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Whether you're arriving by air or car, we have you covered.
For guests flying into Bintulu, our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking care of your luggage and providing a seamless transfer experience.
If you prefer to drive to the hotel, rest assured that we have ample car parking spaces available. Our onsite car park offers secure and convenient parking options, allowing you to easily access your vehicle whenever you need it. Additionally, our self-parking service ensures that your vehicle is in safe hands throughout your stay.
For those looking to explore the city or visit nearby attractions, our shuttle service is the perfect option. Our dedicated shuttle service operates at scheduled times, providing a convenient and reliable way to get around. If you prefer more flexibility in your travel plans, our taxi service can be arranged to take you wherever you need to go.
Best of all, our transport facilities are complimentary, so you can enjoy the convenience without any extra charges. Whether you're traveling for business or leisure, Goldenbay Hotel Bintulu ensures that your transportation needs are well taken care of.
Indulge in a Culinary Delight at Goldenbay Hotel Bintulu
At Goldenbay Hotel Bintulu, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a culinary delight that will satisfy even the most discerning palate. The hotel boasts a stylish and contemporary restaurant, where guests can enjoy a delectable array of local and international cuisines. From traditional Malaysian dishes to international favorites, there is something to suit every taste. For those who prefer to dine in the comfort of their own room, room service is available, ensuring that guests can enjoy a delicious meal without leaving the comfort of their accommodation. Additionally, the hotel features a halal restaurant, catering to the dietary needs of Muslim guests. Start your day off right with a hearty breakfast buffet, offering a wide selection of dishes to energize you for the day ahead. For those who prefer a lighter meal, a continental breakfast is also available. With daily housekeeping, guests can rest assured that their dining experience will be accompanied by impeccable service and a clean and inviting atmosphere.
Luxurious and Spacious Rooms at Goldenbay Hotel Bintulu
Indulge in the ultimate comfort and luxury at Goldenbay Hotel Bintulu in Bintulu, Malaysia. With a variety of room types to choose from, your stay at this hotel will be nothing short of extraordinary. From the elegant Deluxe King room, offering 32 square meters of space and a plush King Bed, to the cozy Deluxe Twin room with 28 square meters and two comfortable Single Beds, there is a perfect room for every traveler's needs.
For those seeking a truly lavish experience, the Executive Suites at Goldenbay Hotel Bintulu are the epitome of luxury. With a generous 75 square meters of space and a lavish King Bed, these suites offer a perfect blend of comfort and sophistication. Families will find the Family Suite to be an ideal choice, with its spacious 97 square meters and the option of a Single Bed or a King Bed. The Junior Suite, spanning 75 square meters and featuring a King Bed, provides a serene and tranquil retreat for guests.
Booking your stay at Goldenbay Hotel Bintulu through Agoda ensures that you not only get the best prices but also guarantees a hassle-free experience. With Agoda's seamless booking process, you can easily secure your preferred room type at the click of a button. So why wait? Book your stay at Goldenbay Hotel Bintulu today and immerse yourself in the luxurious comfort that awaits you.
Discover the Vibrant Bintulu City Center
Located in the heart of Bintulu, Malaysia, the Goldenbay Hotel offers easy access to the vibrant Bintulu City Center. This bustling area is known for its lively atmosphere, rich cultural heritage, and a wide array of entertainment options. From shopping malls to local markets, historical sites to modern attractions, Bintulu City Center has something for everyone.
Shopaholics will be delighted to explore the numerous shopping malls in the area, such as ParkCity Mall and The Spring Bintulu. These modern retail hubs are home to a variety of local and international brands, offering a fantastic shopping experience. For a taste of local culture, visitors can head to the Pasar Utama Bintulu, a bustling local market where they can find fresh produce, traditional handicrafts, and mouth-watering local delicacies.
History enthusiasts will be captivated by the historical sites scattered throughout Bintulu City Center. The Bintulu Old Town Square is a must-visit, with its charming colonial architecture and quaint shops. The Tua Pek Kong Temple, one of the oldest temples in Bintulu, is also worth exploring for its intricate design and cultural significance.
After a day of exploration, visitors can unwind at one of the many restaurants and cafes in Bintulu City Center, offering a diverse range of cuisines to satisfy any palate. Whether you're craving local Malaysian dishes or international fare, you'll find plenty of options to choose from.
With its vibrant atmosphere, rich cultural heritage, and diverse entertainment options, Bintulu City Center is a destination that promises to leave a lasting impression on every visitor. Stay at the Goldenbay Hotel and immerse yourself in the excitement and charm of this captivating area.
Convenient Transportation from Bintulu Airport to Goldenbay Hotel Bintulu
Located in the heart of Bintulu City Center, Goldenbay Hotel Bintulu offers a convenient and hassle-free experience for travelers arriving at Bintulu Airport. The hotel is situated just a short 20-minute drive away from the airport, making it easily accessible for guests.
Upon arrival at Bintulu Airport, travelers have several transportation options to reach Goldenbay Hotel Bintulu. Taxis are readily available at the airport and provide a comfortable and efficient way to reach the hotel. The journey takes approximately 20 minutes, depending on traffic conditions.
For those who prefer a more budget-friendly option, public buses are also available from the airport to Bintulu City Center. The bus stop is located just outside the airport terminal, and buses operate at regular intervals. While the journey may take slightly longer due to multiple stops, it offers an opportunity to experience the local surroundings and culture.
Alternatively, guests can choose to rent a car at the airport, providing them with the flexibility to explore the city at their own pace. Goldenbay Hotel Bintulu offers complimentary parking for guests, making it convenient for those who choose to rent a car.
No matter which mode of transportation you choose, reaching Goldenbay Hotel Bintulu from Bintulu Airport is a breeze. The hotel's central location in Bintulu City Center ensures that guests are just moments away from popular attractions, shopping malls, and vibrant dining options. With its comfortable accommodations and convenient access, Goldenbay Hotel Bintulu is the perfect choice for both business and leisure travelers visiting Bintulu, Malaysia.
Explore the Vibrant Surroundings of Goldenbay Hotel Bintulu
Situated in the heart of Bintulu, Malaysia, Goldenbay Hotel Bintulu offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find Econsave Bintulu, a popular shopping destination where you can stock up on essentials or indulge in some retail therapy. Nearby, Pasar Mini is a bustling local market where you can immerse yourself in the vibrant atmosphere and sample delicious local delicacies.
For those seeking a leisurely day by the sea, Pantai Temasya Tanjung Batu is a beautiful beach located within close proximity to the hotel. Relax on the sandy shores, take a refreshing dip in the crystal-clear waters, or simply enjoy a picturesque sunset stroll along the coastline.
If you're in the mood for some urban exploration, Park City Mall is just a stone's throw away. This modern shopping complex offers a plethora of shops, restaurants, and entertainment options, ensuring a fun-filled day out for the whole family. Additionally, Hose Mountain is a must-visit attraction for nature enthusiasts, offering breathtaking views and hiking trails that lead to stunning vistas.
Other nearby landmarks and attractions include Sing Kwong (Tg Batu) Supermarket, PAYUNG BARU, Monument Council of State, Guardian, and Esplanade Bintulu. With so much to see and do in the vicinity, Goldenbay Hotel Bintulu is the perfect base for both business and leisure travelers looking to discover the best of Bintulu, Malaysia.
A Culinary Delight in the Vicinity
Goldenbay Hotel Bintulu is surrounded by a plethora of dining options that will tantalize your taste buds. Just a short stroll away, you'll find Farley Food Court, where you can indulge in a variety of local delicacies and street food. For seafood lovers, Peace Garden Seafood Restaurant Sdn. Bhd. is a must-visit, offering an extensive menu of fresh seafood dishes. If you're craving authentic Malaysian cuisine, head to Warisan Tok Mek Parkcity, where you can savor traditional flavors in a cozy setting. Sushi Tie Bintulu is the go-to spot for sushi enthusiasts, serving up a delectable selection of fresh and creative rolls. For those who appreciate a good pint and hearty pub fare, Brew73 Degrees Gastropub is the perfect choice. Restoran An-Najah, Bintulu, Sarawak, offers a delightful blend of Malaysian and Middle Eastern cuisine, while Mid Valley Seafood (HALAL) Restaurant Bintulu specializes in mouthwatering seafood dishes prepared in halal-certified kitchens. Tumis is a charming cafe that serves up a fusion of Western and Asian flavors, while Sinong Thai Kitchen & Cafe offers a taste of Thailand with their aromatic and flavorful Thai dishes. Lastly, Sri Kandi Cafe is a popular spot for coffee lovers, where you can enjoy a cup of freshly brewed coffee and delectable pastries. With such a diverse range of dining options in close proximity, your culinary journey at Goldenbay Hotel Bintulu is sure to be a memorable one.
Shop 'til you drop at Bintulu's premier shopping landmarks
Goldenbay Hotel Bintulu is conveniently located near some of the city's most popular shopping landmarks. Just a short distance away, you'll find Bintulu Commerce Square Mall, a bustling retail hub that offers a wide range of shops, boutiques, and department stores. Whether you're in search of the latest fashion trends, electronics, or home goods, this mall has it all. Another must-visit shopping destination is Park City Mall, which is known for its diverse selection of stores and vibrant atmosphere. From international brands to local boutiques, you'll be spoiled for choice. Lastly, Assyakirin Commerce Square is a hidden gem for those seeking unique souvenirs and handicrafts. This charming shopping complex showcases local artisans and their craftsmanship, making it the perfect place to pick up one-of-a-kind gifts or keepsakes. With these fantastic shopping landmarks just a stone's throw away, Goldenbay Hotel Bintulu is the perfect base for a retail therapy getaway.
Affordable Luxury at Goldenbay Hotel Bintulu
Experience the perfect blend of luxury and affordability at Goldenbay Hotel Bintulu. With an average room price of just $41, this hotel offers exceptional value for money that is hard to beat in the vibrant city of Bintulu, Malaysia.
Compared to the average price of a hotel room in Bintulu, which stands at $30, Goldenbay Hotel Bintulu provides an incredible opportunity to indulge in comfort and style without breaking the bank. Whether you are a budget-conscious traveler or simply looking for great value, this hotel offers an unbeatable combination of quality amenities, impeccable service, and an attractive price point.
From elegantly appointed rooms to state-of-the-art facilities, Goldenbay Hotel Bintulu ensures a memorable stay that exceeds expectations. So why settle for ordinary when you can elevate your experience at an affordable price? Book your stay at Goldenbay Hotel Bintulu today and discover the perfect balance of luxury and affordability in Bintulu.
Great Stay with Friendly Staff and Clean Rooms
Goldenbay Hotel Bintulu in Bintulu, Malaysia offers a fantastic vacation experience for families. With comfortable and spacious rooms, the hotel ensures that everyone, including the kids, is happy throughout their stay. The friendly and professional staff provide excellent service, making guests feel welcome and well taken care of. The cleanliness of the rooms is commendable, creating a relaxing environment for guests to unwind and enjoy their time. The hotel's location is also a plus, with easy access to nearby attractions. With its good and clean facilities, Goldenbay Hotel Bintulu is definitely a top choice for future stays.
A Golden Experience at Goldenbay Hotel Bintulu
Goldenbay Hotel Bintulu in Bintulu, Malaysia, has garnered excellent customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.6, this hotel goes above and beyond to provide a golden experience for its guests.
One of the standout aspects of Goldenbay Hotel Bintulu is its exceptional value for money, as reflected in its impressive rating of 8.5. Guests appreciate the affordability of this hotel without compromising on quality. From comfortable rooms to top-notch amenities, Goldenbay Hotel Bintulu ensures that guests receive excellent value for their money.
Another highlight of this hotel is its outstanding facilities, with a rating of 8.4. The hotel boasts a range of amenities designed to cater to the needs of both business and leisure travelers. From a well-equipped fitness center to a refreshing swimming pool, guests have access to everything they need for a relaxing and enjoyable stay.
Cleanliness is of utmost importance at Goldenbay Hotel Bintulu, and guests have recognized this with a rating of 8.8. The hotel maintains high standards of cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay.
The hotel's prime location also contributes to its positive ratings, with a score of 8.6. Situated in the heart of Bintulu, guests have easy access to popular attractions, shopping centers, and dining options. Whether exploring the city or attending business meetings, guests will find Goldenbay Hotel Bintulu conveniently located.
Lastly, the staff performance at Goldenbay Hotel Bintulu is highly praised, with a rating of 8.7. The hotel's dedicated and friendly staff members go above and beyond to ensure that guests have a pleasant stay. Their warm hospitality and willingness to assist with any requests create a welcoming atmosphere that guests truly appreciate.
With its impressive customer ratings, Goldenbay Hotel Bintulu is a shining gem in Bintulu, Malaysia. From its unbeatable value for money to its exceptional facilities, cleanliness, location, and staff performance, this hotel promises a memorable and enjoyable stay for all guests.
Excellent8.5
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
My husband and I had a great stay overnight stay at GoldenBay Hotel. We were welcomed by a security guard and a receptionist. The receptionist helped to assist the checkin and explained the details. Then we had our dinner, Nasi Ayam Penyet at rooftop cafeteria. The Ayam Penyet was crunchy and mouth-watering. The orange juice served was great and worth for price too. The room in the hotel that we stayed also clean, tidy and pleasant. We had a wonderful sleep. Then, we had our delicious buffet breakfast at Sunshine cafeteria in the next morning. We checked out from the hotel after we had our breakfast. We really enjoyed the stay at GoldenBay Hotel and will stay here again.
Dear Ms Wong, Greetings from GoldenBay Hotel Bintulu! Thank You for your positive comments. We are so glad to hear that you enjoyed your stay with us! Your Kind word are greatly appreciated, and we would be delighted to welcome you back soon. Don't forget to check our Facebook and Instagram pages for any promotions that might interest you! Best regrads, GoldenBay Hotel Bintulu.
I stayed at Family Suite for 3 nights at RM430 per night with breakfast. The room was huge. The room got 2 big airconds. Toilets looks modern and clean but got minor damage on the door. Room has many windows & bright. With the right angle we could see Seaview from this unit. No noise at night as the place is not facing mainroads. Got a big working table for my laptop. But WiFi signal was weak & only 7 Mbps on average. The hotel breakfast was just average. Kids just repeat eating cereals & toast bread. Not much choices for adults too. We haven't go the chance to try the pool. But the pool area was empty & silence during day time. It could be better if got Bath Tub in this unit for the kids to play + faster WiFi connection at least 30 Mbps + Smart TV for YouTube kids. Overall I don't mind repeating stays here.
For what was given, the price was on point (during promotion). Room was spacious, bed and pillows were very comfortable. They even have Coway water dispenser on every floor, which is a wonderful idea (no idea why other hotels don't implement this). Iron and ironing board in the room itself, so I don't have to call housekeeping like I usually have to in other hotels. The service at the counter was mid. Could be improved with a smile. The breakfast was fine too, except that one of the salad was rotten. It smelled terrible and I even tasted it to make sure. I told the cashier about it and she just told me that it's meant to be that way. Few minutes later, a staff took away that salad, I'm guessing it was truly rotten. They could've told me that it was rotten and apologised but instead they just gave me a judgmental look. The hotel is a bit creepy too. Some personal experiences in the room itself, but nothing too bad if you like a bit of a Halloween sensation in February. Overall, 4/5.
Dear Abdullah, Thank you for sharing your detailed feedback about your recent stay with us. We're delighted to hear that you found our promotional pricing to be reasonable and that you enjoyed the spacious room, comfortable bed, and Coway water dispenser on every floor. We appreciate your positive comments and are pleased to know that our in-room amenities, such as the iron and ironing board, added to your convenience. We apologize for any shortcomings in our service at the counter and will certainly address this with our team to ensure a more welcoming experience for our guests. Additionally, we regret the unpleasant experience with the salad during breakfast. Rest assured, we take food safety seriously, and we have taken immediate action to address this issue. Once again, thank you for sharing your experience with us. We value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future. With much appreciation, GoldenBay Hotel Bintulu
Would i recommend this property, actually it's a YES and NO. 1/Between the location and the cleanliness of the room. The location is a YES as it's kind of near to the beach and some rooms can get sea view, the NO is the cleanliness of the room with some smell, old iron board, strain of hairs on the floor and on the bedsheet and some visible dirt in the bathroom, smelly cupboard. 2/Between the environmental friendly and the "not so thoughtfulness" concept. The YES for the environmental friendly practices to use hand towel to save tree rather than providing tissue paper/ tissue box but do provide enough hand towel (at least 2 - why provide only 1? and you say if request more will incur charges?) bedroom shoes upon request is available but very bad quality and it's super thin. The NO is why no soap bar or at least handwash provided at the sink to wash hand leaving me no choice but to wash hand with my shower gel and have to get in and out of the shower area every time i want to wash my hand. 3/The aircond is cold but the controller is broken (the screen is unreadable) It's my first time at GoldenBay so i'll give you some benefit of doubt that my room was just cleaned upon my check in, but the smell, the strain of hair on the floor here and there and on the bed is a NO NO. Hope my upcoming stay won't be as bad as this one.
Dear Mona, Thank you for your detailed feedback. We appreciate both the positive and constructive comments about your stay. We’re glad to hear that you enjoyed our location and the environmental initiatives we have implemented. However, we deeply regret the cleanliness and maintenance issues you encountered. Your comments about the room's cleanliness, the air conditioner, and the quality of amenities have been shared with our housekeeping and maintenance teams for immediate improvement. We are committed to enhancing our guest experience and will address the concerns you've raised. Thank you for staying with us, and we hope to provide you with a much better stay during your next visit. Warm regards, Goldenbay Hotel Bintulu
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“awesome stay”
Pros: Great Location: GoldenBay Hotel is located near the heart of Bintulu, making it a convenient choice for those visiting for business or sightseeing. It's close to shopping malls, restaurants, and other local attractions, with easy access to the town center and the airport. Clean and Comfortable Rooms: Guests typically find the rooms to be clean, comfortable, and spacious. Rooms come equipped with standard amenities like air conditioning, free Wi-Fi, a flat-screen TV, and a minibar. The beds are generally comfortable, making it a good choice for a good night's sleep. Affordable Rates: The hotel offers competitive rates, making it a good option for travelers looking for an affordable stay in Bintulu without compromising on comfort. Friendly Staff: The hotel staff is often praised for their helpfulness and friendliness. They are usually responsive to guests' requests and provide good service during the stay. Good Facilities: GoldenBay Hotel provides decent amenities, such as a restaurant, meeting rooms, and free parking. It’s also ideal for short stays or business trips. Cons: Aging Property: Some guests have mentioned that the hotel could use some renovations or updates, especially in certain areas like the bathrooms and decor. It might not have the modern look that some guests expect. Basic Breakfast: While the hotel provides breakfast, some guests feel that the selection could be expanded or improved in terms of variety and quality. Limited Dining Options: There are some options for dining within the hotel, but guests may find the variety to be limited. If you're seeking more options, you may have to venture outside to nearby restaurants. Overall: GoldenBay Hotel in Bintulu is a solid, no-frills option for travelers who are looking for a comfortable and budget-friendly place to stay. While it may not offer luxurious amenities, it provides great value for money, particularly if you're in Bintulu for a short trip or a business visit.