Excellent 8.5
Based on 595 reviews

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Excellent



based on 595 reviews
  • Cleanliness 8.6
  • Facilities 6.7
  • Location 9.0
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.5
  • Food and dining 7.5
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Bari from Malaysia
Couples
Superior Double Lake View or Window
Stayed 4 nights in June 2013
Staff were excellent !! Will recomend to friends.
Walking distance to Hoan Kiem Lake/Shopping area/Near tourist attractions.
The hotel was charming and clean. Staff were polite and very helpful especially Miss Huyen and Miss Hoa. It was easy to get around the city from the hotel and only a walking distance to Hoan Kiem Lake. Less traffic on the street leading to the hotel.
Reviewed July 03, 2013

Melvyn from Singapore
Solo travelers
Deluxe City View
Stayed 3 nights in July 2012
Nice stay in a small boutique hotel
Quite, convenient
Reviewed July 02, 2013

Michael from Australia
Couples
Deluxe City View
Stayed one night in June 2013
A great last minute stay with fantastic staff
Staff, location and high level bar
Reviewed June 26, 2013

Felisitas from Indonesia
Couples
Superior Double Lake View or Window
Stayed one night in September 2012
Value for money
New hotel, good location, friendly staff
Walking distance to Hoan Kiem lake and night market. Couple of good restaurants nearby. If you want to go to Halong Bay, can get recommendation from the receptionist staff.
Reviewed June 23, 2013

Felisitas from Indonesia
Couples
Superior Double Lake View or Window
Stayed one night in September 2012
Value for money
New hotel, good location, friendly staff
Stayed in this hotel for 1 night before leaving to Halong Bay. The hotel is new, room is clean and bath room is quite big. Location is very good, near to restaurants and walking distance to the night market and Hoan Kiem lake.
Reviewed June 23, 2013

Herbert from Philippines
Business travelers
Superior Double Lake View or Window
Stayed one night in June 2013
Great time! Its like a home away from home.
Facilities, staff, food
Reviewed June 16, 2013

OILING from Hong Kong
Couples
Superior Double Lake View or Window
Stayed 2 nights in May 2013
Highly recommend to everyone
Excellent location, great breakfast and very nice staff
the staff were very nice. Not only the staff at reception or front door, the cook and waitresses of the dining room were also nice and helpful too. I had a perfect stay in Gondola Hotel Hanoi.
Reviewed May 31, 2013

Robert from Vietnam
Business travelers
Superior Double Lake View or Window
Stayed 2 nights in January 2013
location ok but hotel is quite small
clean, near, reasonable price
good place for business man , can stay 1 -2 nights, clean room
Reviewed May 24, 2013

Ross from Australia
Couples
Suite with Balcony
Stayed 2 nights in May 2013
Great room,great service,terrible room Internet
Location,staff where fantastic,rooms where great
Everything was great at this hotel accept the wireless reception was terrible in our room, that was frustrating .
Reviewed May 10, 2013

DEREK from Australia
Couples
Suite with Balcony
Stayed 7 nights in April 2013
clean and tidy hotel, helpful and friendly staff
location, nice room, friendly staff
Pleasant stay, staff were very helpful, had room 801 which was noisy from chairs being moved from the bar above, asked to be moved and was given room 701 which was a lot quieter and had a large balcony (would of liked some chairs to sit on though to enjoy the views of the lake) the refrigerators in both rooms were not very cold.
Reviewed May 04, 2013


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