Excellent 8.5
Based on 595 reviews

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Excellent



based on 595 reviews
  • Cleanliness 8.6
  • Facilities 6.7
  • Location 9.0
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.5
  • Food and dining 7.5
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Jess from United Kingdom
Couples
Superior Double Lake View or Window
Stayed 2 nights in March 2016
Great Location and Value
Location, Value for Money, Staff
Very nice, clean, great value hotel. Fabulous location and super friendly staff. I'll be booking this one again. Minor gripes... some rooms are a little on the tight side, and the light from the corridor can shine through the crack between the door and its' frame onto the bed.
Reviewed March 21, 2016
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hilda from Thailand
Couples
Superior Double Lake View or Window
Stayed 2 nights in March 2016
clean but rather small and dark room.
the situation neer the Old city and the lake. friendly and helpfull staff. goodwill breakfast.
Good. Staff gave us los of information on things to do, restaurants and transport.
Reviewed March 16, 2016
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Saravanan from Malaysia
Business travelers
Superior Double Lake View or Window
Stayed 4 nights in February 2016
Average hotel
Average hotel, kinda overrated. Plenty of better choices nearby. Staff were nice.
Reviewed March 02, 2016
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For from Hong Kong
Solo travelers
Superior Double Lake View or Window
Stayed 4 nights in December 2015
Nice hotel, nice staff, but....
I booked a Room of Superior Double Lake View or Window, but my assigned room was no VIEW and NO any WINDOW!!
Reviewed February 20, 2016
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Boualay from Laos
Solo travelers
Superior Double Lake View or Window
Stayed one night in May 2015
Nice place and friendly staff
Best location, cleaned hotel and friendly services
great location, very nice services
Reviewed February 13, 2016
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Ka from Hong Kong
Business travelers
Superior Double Lake View or Window
Stayed 2 nights in December 2015
Gondola Hotel and Spa
Location
Not bad
Reviewed December 27, 2015
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Sally from Australia
Couples
Superior Double Lake View or Window
Stayed 3 nights in December 2015
Awesome hotel great position cannot fault at all
Rooms location everything
Perfect rooms lovely food great and position just a few moments from lake would go back for sure
Reviewed December 26, 2015
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Chee from Singapore
Groups
Superior Double Lake View or Window
Stayed 4 nights in December 2015
A pleasant stay
Staff, food, location
The staff were friendly and provided good advices. Services were great. Hotel was well maintained.
Reviewed December 10, 2015
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KYOCHUL from South Korea
Business travelers
Superior Double Lake View or Window
Stayed 4 nights in November 2015
Good enough for the price
good location, kind staffs
Not bad. But I was not comfortable due to a mosquito one night. The location is good for sight seeing, but traffic(taxi) was too heavy all days.
Reviewed December 08, 2015
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vatchala from Malaysia
Solo travelers
Superior Double Lake View or Window
Stayed one night in December 2015
Location is excellent.
Location is excellent. Breakfast is good and front desk staffs and bell boys Are doing a better job.
1st day stay in 404 is excellent. 2 nd day stay in 502 is not that good. Noisy Room even the water drain from upstairs to our Room can hear.
Reviewed December 07, 2015
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