"A/C was cold, staff was helpful, location was perfect for ba..."
November 9, 2018
730 meters to public transportation
Located in heart of Penang
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||7.1 km|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||16.0 km|
"Overall satisfied n would come again."
November 17, 2018
"The hotel is nice , clean and in a good location"
September 13, 2016
"Stayed here every visit to Penang and always found the standard very high and the staff very helpfull Best Small Budget Hotel in Georgetown"
December 6, 2016
"Excellant accommodation and location for the cost Accept tha..."
December 10, 2016
Good Friend Hotel is located in a convenient location in the city’s center. Its location needs about 36 minutes reach to airport. From here, guests can get access to many tourist attractions easily. There are many UNESCO-listed attractions located nearby such as Khoo Kongsi, Peranakan Museum, Fort Cornwallis, Cheong Fatt Tze Mansion, Penang Museum, Penang State Art Gallery, Armenian Street, and Little India - all within a 15-minute walk.
It is suitable for both pleasure and business guests. Its ideally situated to offer its guests a bus stop opposite the guesthouse and food stalls all around the area. To ensure a pleasant stay with a sense of comfort for its guest, all rooms feature air conditioning, color TV, seating area, shared bathroom with hot shower, and Internet access.
"Location is strategic."
December 20, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Not what expected”
Well... I booked a room with window (city view) according to agoda. Arrived and no window in the room. Asked staff to check if there was an error. One staff member was very rude and said its my fault as i should have booked a room with window. The window was not the issue in the end but the response was. So check if you book deluxe double and if it says city view, it probably wont have it. Apparently only one out of many deluxe doubles has a window. Aircon was leaking on the bed. Wifi did not work properly for the whole 5 nights we stayed there. When mentioned to staff on the first day they said its going to be fixed... nothing happened. A bit depressing place but still ok because of the location and price. Lot of small things that can ruin the stay though. Would look for other options in the area
Reading the reviews we got quite lucky with our room. We stayed in room 101 on the ground floor. Room was small with no window, that was fine for us. The bed was really comfortable and had a good night sleep. There is a wet patch on the floor that kind of smells like damp. The toilet makes a noise throughout the night. The staff were so rude we actually found it funny. Don’t expect any help. They looked at us blankly when we first checked in, at first they said they didn’t have a room booked under our name, I showed them the email and they just handed us a key. We found our room ourselves, although it wasn’t hard it was not a great introduction. You’ll have to find out the door code and WiFi password yourself. On check out we asked if it was possible to book a taxi as our grab app wasn’t working, the woman gave us a really weird look and just shook her head. If you just need a room and know what you wanna do and how to get about it’s fine, maybe not for first time in Penang
Hotel in the center of the old part of George town. Great location, numerous eateries and bars within walking distance. rooms were made speedily, and everything was quite clean. Would stay here again for sure.
1- The location is the best. A lot of famous and popular tourist spots are very close to this hotel. 2- All staff are very kind and polite, and the hospitality is excellent. They always smile and be very kind and polite. 3- Room is very clean.
he location was great! right in the middle of George town so very accessible to many places of interest. Also the restaurant was very good with lots of great options. I was pleasantly surprised. The room we had was also quite spacious and very clean, we found it to be very comfortable as well.
A/C was cold, staff was helpful, location was perfect for backpackers. Shared bathrooms could be cleaner but was not terrible by any means. Room was clean, towels, water, shampoo/conditioner/soap all provided. Would recommend for anyone looking for cheap accommodation!
Right in the Heart of the Old Quarter”
Walking distance from the ferry. Basic room, but nice staff. At night the street comes alive with every imaginable type of food vendor, all very affordable. Backs onto Little India. Bus stop right outside. Definitely worth staying here.
Dirty room and toilet. Staff not friendly, cannot even smile. Lots of mosquito and other bugs 😔
The hotel was ok but really dirthy My girl friend drop something under the bed , when i went to get it , i think i saw a monster!!!! Water falling from the silling on the bed No toilet papper provided , we had to ask every days , The girl from the front desk sleeping on the cough Cheap price for a cheap , cheap hotel
Nice hotel, comfortable and good recommend it ”
The location was great! right in the middle of George town so very accessible to many places of interest. Also the restaurant was very good with lots of great options. I was pleasantly surprised. The room we had was also quite spacious and very clean, we found it to be very comfortable as well.
This entire experience was awful. Even from the start when I arrived to drop off my bags an hour before check in, I was barely acknowledged by the girl behind the counter. When I did get to my room, the sheets were wet and stained yellow. Even the fresh sheets were dirty, and ants were crawling on me when I tried to sleep. The shower/toilets are filthy with mold and no toilet paper is provided. I'm covered in mosquito bites after one night. The walls are so thin they shake from any movement in the hotel, and at 1am I tried to ask the desk for assistance to keep the party above me a little quieter, which they did not. My room smelled of urine and the bathrooms at night like old cigarette smoke. Instead of staying three nights I checked out first thing in the morning, and was met with laughter and rudeness by the front desk when I politely asked for some form of refund, anything. When I asked specifics to policy or why they wouldn't assist me, there only answer was "I don't know". As a woman travelling alone, someone asleep at the front desk with the hotel door wide open feels unacceptable as well. Nothing about this place has merit.
Worth Value For Money”
Location is very strategic. There are food stalls and bars opened at night in front of the hotel. Stayed for a night. No deposit needed. Room was small but comfortable. Bedsheet and pillowcase were dirty. Not sure what happened. Toilet is okay. Shower gel were provided. Thanks :)
Good location but cleanliness was poor”
The location was great and right in the hustle and bustle of the city, it was easy to locate and get to via Google maps. The check in was smooth and easy. Unfortunately, the room did not appear to have been cleaned from the previous guests. The bed had hair in it and several stains, luckily we had sleeping bags so just slept on top of the bed. There was lots of dirt on the TV stand, the TV did not work and the room was covered in mosquitos! Not sure of how they were entering, as there was no window in the room which made it quite gloomy. We stayed one night which we were glad at. The bed was comfy however and the staff were friendly enough. We would not stay here again solely because of the cleanliness of the room.
Great hotel, I would definitely come here again”
Chulia Mansion is a great, stylish and modern hotel located in the middle of the historic part of Georgetown. The location could not be any better. The room itself was very good, also stylish, clean, with very good working A/C, good and comfy beds. The bathroom was also spacious, with separated shower, clean towels every day, with good smell after use which was not a standard in other good hotels we were staying during our trip. The staff was friendly and helpful. The breakfast was included and it was one of the best breakfast I have ever eaten travelling thru the world with my family.
Really good stay”
This hotel is in the chulia street, a lot of food here, near CAT bus station. U also can get a cheap motorbike rental with RM25 only, but actually more cheap u pay there only RM50 than from this web Great staff and nice hotel with that price
a real rubbish of guesthouse pls avoid”
nothing, noisy small small room wood everywhere in the night noisy and noisy no. sleep price is no gave quality bad and dirty my suggest avoid this guesthouse around there are some good at same price local often are unpleasant shout and talking laud
Great location, good hotel”
Generally a very good hotel. Location is great, easy access to China Town, Little India and more. Worth taking a Grab cab to further afield locations e.g. Gurney Plaza, Kek Lok Si temple, etc. . Varied each day slightly, local breakfast and western - the local foods are so much nicer, . Room was upgraded to Deluxe, which was nice. Some loose change did go missing after a clean though. Also, the toilet bidet should have a spray attachment, otherwise it's annoying to use.
Courteous hotel staffs. Situated in the very neighbourhood of the heritage sites and plenty of food haunts to explore. Rooms are well kept and clean. The room we stayed in faces the main street but surprisingly it was not noisy.
Great location with cheaper value”
Great location. Cheaper price. Staff is nice. Great for a simple stay. Easy access to all nice food around. Sound insulation is not good. Can hear people phone ringing in other room. Better bring your own toiletries. Only provide hair shampoo and shower cream in the shared bathroom. Heater with no hot shower.
good value for money and a great location”
good value for money and a great location. The free wifi works. The aircon works well. The hot shower had good water pressure. The receptionist is very friendly. There are 24 hour convenience shops in a couple of minutes walk away. There are plenty of bars and restaurants in the area.
Good Friend Hotel