GoodHope Hotel Kelana Jaya
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7.2
Very good
20.4% this month
/10
(545 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location
Parking
FREE
  • Paradigm Mall250 m
  • Kedai380 m
  • Brain Bytes1.49 km
  • Taman Bahagia LRT Station1.69 km
  • Royal Subang Golf Club2.09 km
  • Citta Mall2.13 km
  • G13 Gallery2.19 km
  • KTM Train Station - Subang Jaya2.6 km
  • Icon City Tower2.76 km
  • Taman Paramount LRT Station2.77 km
  • Free Wi-Fi

    GoodHope Hotel Kelana Jaya

    No 4A, Jalan SS6/6 Kelana Jaya, Petaling Jaya, Kuala Lumpur, Malaysia, 47301 - See map
    "This hotel's location is very convenient as Paradigm Mall is just opposite and many kinds of essential shops and eatery are just a few minutes walk..."
    MICHAEL T. - August 30, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Very good cleanliness
    7.5 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    • Smoking area

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Review score - United States
    8.9/10
    Room comfort score
    7.3/10
    Cheapest price score
    Service score
    7.5/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.6
    Location rating7.2
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport5.8 km

    Rooms available at GoodHope Hotel Kelana Jaya

    Family Suite
    Family Suite
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Standard Single
    Standard Single
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 single bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
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    Premium Deluxe Room
    Premium Deluxe Room
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 queen bed
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    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 queen bed
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    Single Standard
    Single Standard
    ...
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      Room Deluxe Premium
      Room Deluxe Premium
      ...
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        Twin Deluxe
        Twin Deluxe
        ...
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          Room Deluxe Queen Bed
          Room Deluxe Queen Bed
          ...
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            Suite Standard
            Suite Standard
            ...
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              What people love about GoodHope Hotel Kelana Jaya

              • 8.4
                Excellent

                "A comfortable stay."

                MOHAMAD S.

                |

                August 14, 2017

              • 8.0
                Very good

                "Nice place to spend a night."

                Chia

                |

                September 5, 2017

              • 10.0
                Exceptional
                Cleanliness

                "Clean and spacious room, friendly staff, reasonable price"

                Phoebe

                |

                March 16, 2018

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              More about GoodHope Hotel Kelana Jaya

              More about GoodHope Hotel Kelana Jaya

              8.0
              Very good

              "Very Clean Highly recommended."

              Norhairin

              |

              September 28, 2018

              An overview

              Show less

              What they offer

              8.4
              Excellent
              Staff 

              "Staff friendly."

              Nur Q.

              |

              October 10, 2016

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              American cuisine
              American cuisine
              Dukes and Duchess
              6.2 km American, Asian, Bar
              McDonald's
              7.2 km American
              Breeks Cafe
              7.6 km American
              Asian cuisine
              Asian cuisine
              Paradise Dynasty
              250 m Asian, Chinese, Taiwanese
              Restaurant Sri Nyonya
              3.0 km Asian, Malaysian
              The Food Tree
              3.5 km Asian, Halal, Malaysian
              Chinese cuisine
              Chinese cuisine
              Fatty Chong Restaurant
              7.1 km Chinese
              Home Kitchen
              7.6 km Chinese
              House Of Tang
              7.9 km Chinese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of GoodHope Hotel Kelana Jaya from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (545)Booking.com Reviews (176)
              7.2
              /
              10
              Very good
              20.4% this month
              Cleanliness7.5
              Facilities6.6
              Location7.2
              Room comfort and quality7.3
              Service7.5
              Value for money7.6
              Rating
              9+ Exceptional (35)
              8-9 Excellent (53)
              7-8 Very Good (110)
              6-7 Good (74)
              <6 Below Expectation (108)
              Time of the year
              Mar - May (87)
              Jun - Aug (110)
              Sep - Nov (94)
              Dec - Feb (89)
              All guests (545)
              All room types
              All languages

              Show reviews that mention 

              Showing 380 verified guest comments
              12345
              4.8
              susie from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 1 night in June 2019

              I'm not satisfied with the staff..”

              I received email from goodhope hotel that my special request has been approve by the hotel. When i arrived at the hotel i ask the front disk and even show him the email but he refuse to give me my request. He call his new manager and olso the manager refused it. Then i told the staff i have been staying at goodhope hotel for many years. Olso refused not too.. I'm really mot happy wt the service but no choice coz my office just nearby the hotel.

              Reviewed June 23, 2019
              2.4
              Mohd from Malaysia
              Family with young children
              Family Suite
              Stayed 3 nights in June 2019

              Acceptable”

              Book via agoda non smoking room and finally many reason giving. Only 1 car park provided for whole hotel even can park outside with ur own risk. Saying extra spacious room but not the room given. So upset

              Reviewed June 21, 2019
              8.4
              Excellent
              BEH from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 1 night in April 2019

              what you paid is what you get”

              what you paid is what you get, don't assume you will get 5 star service and facilities if you are paid 2 star rate. at least this hostel still provide 2 pack of coffee, shampoo, TV, good conditioned air-con, and water heater.

              Reviewed May 02, 2019
              7.6
              Very good
              John from Australia
              Solo traveler
              Deluxe Queen
              Stayed 8 nights in June 2019

              A good hotel in KL”

              I was disappointed on two counts: Firstly, Agoda SHOULD have informed FOREIGNERS that there is an ADDITIONAL RM 10.00 /night tax plus a RM50.00 deposit. This extra came as a surprise, because I had placed the amount that Agoda had informed me, in an envelope of RM, only to find out that more was needed, which meant having to get more money in RM from my wallet. Secondly, although the room was clean, there were NO POWER outlets beside the bed, and staff did seem cooperative, when I requested an extension lead to tap power from the foot of the bed, to achieve my aim. In the end, I asked for the bed to be turned around, to access the power that I needed. In addition, although the bathroom was clean, there were no power outlets in the bathroom either, for electric razors and toothbrushes, so I had to buy manual razors and toothbrush from a distant GIANT store, because the conveniently located 7-Eleven store was expensive.

              Reviewed July 01, 2019

              Dear Mr John, Greetings from GoodHope Hotel ! First of all, we would like to thank you for your positive feedback " A good hotel in KL ", we are truly motivated and feel great ! Certainly we will as well look into the constructive feedback pertaining to the tourism tax which we had worked out with AGODA to be stated just below the price offered before booking. We would look into the power point challenges with our Engineering team to further enhance our product. Once again we thank you for the good review on the Cleanliness of our room, we will convey the message to our housekeeping team as well. Regards GoodHope Hotel Team

              Responded July 04, 2019
              GoodHope Hotel Kelana Jaya
              10.0
              Exceptional
              Viven from Australia
              Business traveler
              Deluxe Queen
              Stayed 2 nights in July 2019

              Best service . This is a hotel run with heart. We were amazed at the attentive and kind staff . ”

              The hotel staff led by Mr Mok were very kind and attentive from booking taxis, giving directions to changing rooms booking. Excellent.

              Reviewed July 15, 2019

              Dear Ms Vivien, Greetings from GoodHope Hotel Kelana Jaya! Thanks for staying with us and we are glad that you have a good experience with our service, the team will keep up the good job and do hope to see you in the very near future. Look forward to welcoming you back ! Regards GoodHope Hotel Team

              Responded July 16, 2019
              GoodHope Hotel Kelana Jaya
              7.2
              Very good
              Mohd from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 1 night in June 2019

              Very good”

              No haand phone network only at 1st floor.. I'm digi user, maxis and u-mobile user. Please install sum antena for hand phone coverage

              Reviewed July 02, 2019

              Dear Mr Mohd, Good day to you! Thanks for your feedback and we would look into the challenge you had during the stay. Hope you did enjoy your stay here though some hiccup on the phone coverage, we look forward to seeing you in the near future. Regards GoodHope Hotel Team

              Responded July 04, 2019
              GoodHope Hotel Kelana Jaya
              9.2
              Exceptional
              EMA from Malaysia
              Group
              Family Suite
              Stayed 1 night in March 2018

              Valuable for group traveller”

              I came in a group of 4adults and 1 child. We stayed in a Family room with window for 1 night. Pros: Very near to Kelana Jaya Mall,Giant hypermarket,food restaurants,banks-can go by walking. Across the big road is Paradigm Mall and KJMC. Room is spacious,and can add on extra bed Clean and friendly staffs Cons:No provided parking.If on working days,need to place parking ticket Will be one of my hotel of choice next time I come

              Reviewed March 17, 2018
              8.0
              Excellent
              Chia from Malaysia
              Group
              Family Suite
              Stayed 1 night in May 2017

              Room is good.”

              Room is good and helpful staff. Though we had a small problem upon check-in but the staff apologized to us politely. The only problem we faced are the parking but it's not a big deal. Overall hotel is good.

              Reviewed August 09, 2017
              8.7
              Excellent
              Cheong from Malaysia
              Couple
              Deluxe Queen
              Stayed 2 nights in November 2015

              Probably the best budget hotel.”

              1. Clean 2. Affordable ( if you are looking for budget hotel this might be the best in the area) 3.Staff are friendly

              The stay was fine. The down side is there's no designated parking for hotel guest but to park at road side. There were few security guards around the area which makes it pretty safe to walk from parking area to hotel.

              Reviewed November 10, 2015
              8.3
              Excellent
              wan from Malaysia
              Business traveler
              Family Suite
              Stayed 1 night in February 2014

              comfortable stay”

              comfort, nice staff and centrally located

              I love to stay at this hotel since it is very near to my office. This hotel is accessible to supermart, eating places and easy to have road transport. The location is also quite near to two giant supermarket, namely Giant and Tesco...so no problem of long stay I wish to stay here again and I like to recommend to all my friends

              Reviewed March 09, 2014
              9.7
              Exceptional
              Haiza from Singapore
              Family with young children
              Family Suite
              Stayed 2 nights in November 2012

              Small & Nice”

              Near food eateries

              The hotel location is situated at the back lane. Quite deserted and quiet. Giant is next door. Food is easy to find and carpark is just along the hotel. The facilities are very basic but cleaned. For a short stay, it's ok.

              Reviewed January 17, 2013
              8.3
              Excellent
              Haiza from Singapore
              Family with teens
              Deluxe Queen
              Stayed 2 nights in November 2012

              Quiet Hotel”

              Near food eateries

              The hotel is small. Very basic. But easy to find food. Next to Giant and near to Paradigm Mall. It's very quiet at night time. However,there's security guard to watch over the cars parking at the hotel. Carparking quite convenient.

              Reviewed January 17, 2013
              8.0
              Excellent
              Seng from Malaysia
              Business traveler
              Deluxe Twin
              Stayed 1 night in December 2012

              Great Location Outsid of KL City”

              Near to a new shopping mall, plenty of good local food around.

              I stayed one night here and happy with the hotel. Big room but the walkway leading to rooms is narrow. Good location, as the hotel is located next to a budget shopping mall and a premier shopping mall. All within e=walking distance.

              Reviewed January 08, 2013
              6.4
              Good
              Vino from Malaysia
              Solo traveler
              Deluxe Queen
              Stayed 1 night in August 2018

              TV kept switching off”

              The TV kept switching off every 5 to 10 minutes interval. Its irrritating because it was in the midst of watching a nice movie and instead of me relaxing and watching the movie. I had to switch on every time the TV off. Kindly do something about the TV. Thank you

              Reviewed August 24, 2018
              8.8
              Excellent
              jagen from Malaysia
              Solo traveler
              Deluxe Queen
              Stayed 1 night in December 2018

              nice hotel”

              the only issue would be the parking facilities.. otherwise it is great

              Reviewed December 25, 2018
              8.0
              Excellent
              Norhairin from Malaysia
              Solo traveler
              Standard Single
              Stayed 3 nights in August 2018

              Very good”

              Near to the Paradigm mall and Giant. Very Clean Highly recommended.

              Reviewed September 28, 2018
              8.4
              Excellent
              SERI from Malaysia
              Couple
              Deluxe Queen
              Stayed 2 nights in August 2018

              Cramp”

              Everything was okay except for room space..👌🏻

              Reviewed September 01, 2018
              8.0
              Excellent
              MICHAEL from Malaysia
              Family with young children
              Family Suite
              Stayed 4 nights in August 2018

              Convenient and very affordable hotel”

              This hotel's location is very convenient as Paradigm Mall is just opposite and many kinds of essential shops and eatery are just a few minutes walk away. The rooms are clean and basic.

              Reviewed August 30, 2018
              6.8
              Good
              James from Malaysia
              Family with young children
              Deluxe Queen
              Stayed 2 nights in January 2018

              Overall OK but Internet slow”

              I'm always stay this hotel when I have project or family trip to KL. Consider regular guest here. Cause very convenient place and surrounding have shopping mall, hypermarket, food corners everywhere, near Kelana Jaya MRT, Post Office, Bank, near enter and exit toll from Northern. Anyway story cut short.. This time I'm quite disappointed cause internet very slow or sometime cannot connect wifi. I'm try used at midnight like 3am also same problem. I believe 3am most of people already sleep but problem still the same.I had complain to their management hope next time I'm stay here and don't have this problem anymore. Thanks.

              Reviewed January 18, 2018
              9.2
              Exceptional
              Khee
              Solo traveler
              Deluxe Queen
              Stayed 1 night in October 2017

              Pleasant Stay ”

              Excellent hotel with great rooms. Parking is an issue with limited space available. Parking coupons are available and selling at the Chinese Coffee Shop a few step away from the hotel to those who are new in town.

              Reviewed October 31, 2017
              12345
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              GoodHope Hotel Kelana Jaya
              |Very good 7.2
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              • Very good location
              • Mid Valley Mega Mall
              • Taman Bahagia LRT Station is within 1.69 km