Exterior view, Goodwin Hotel in Hartford (CT)
Goodwin Hotel
Goodwin Hotel
Ballroom, Goodwin Hotel in Hartford (CT)
Meeting room / ballrooms, Goodwin Hotel in Hartford (CT)
Goodwin Hotel
Food and beverages, Goodwin Hotel in Hartford (CT)

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Goodwin Hotel

1 Haynes Street, Downtown, Hartford (CT), United States, 06103 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Downtown part of Hartford (CT), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bradley International Airport. This 3.5-star property features fitness center to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

370 meters to public transportation

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Laundry service

This property is in high demand!

3 travelers have booked today.

See map

9.1Exceptional

Location rating score

Exceptional location
Closest landmarks
Southern New England Telephone Company Building
60 m
Theater Works
80 m
Hartford Civic Center
140 m
XL Center
160 m
Black-Eyed Sally’s BBQ & Blues
210 m
Value for money8.4
Distance to city center0 Miles
Location rating9.1

Rooms available at Goodwin Hotel

Studio 2 Queens
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
King Studio
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Studio
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Two-Bedroom Duplex
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 queen bed & 1 queen bed
Enter dates to see prices
King Suite
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Deluxe Queen Beds
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 2 queen beds
Enter dates to see prices
Executive Two-Bedroom Duplex
...
  • Room size: 81 m²/872 ft²
  • Shower
  • 1 queen bed & 2 double beds...
Enter dates to see prices

Top things to do in Hartford (CT)

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Goodwin Hotel offer dry cleaning services?

Yes! Goodwin Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What is the typical travel time to the closest airport from Goodwin Hotel?

The average travel time to get from Goodwin Hotel to the airport is 21 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are nearby Goodwin Hotel?

While residing at Goodwin Hotel, delight in your evening or night out at Polo Club to make the most out of your nightlife.

How long do guests usually stay at Goodwin Hotel?

Verified past guests that have stayed at Goodwin Hotel had an average nightly stay of 1 night at this property.

At what time of the year is Goodwin Hotel most popular?

Goodwin Hotel's most popular month where verified tourists have stayed the most is in May.

What was the average room rate for Goodwin Hotel been in the past month?

The average room rate for Goodwin Hotel in the past month is 398.2 USD, compared to city's average of 192.89 USD.

What payment cards are supported at Goodwin Hotel?

Goodwin Hotel supports up to 4, with payment card options such as Visa, Discover Card, MasterCard, and American Express.

What is the average rating that verified Solo travelers' have given to Goodwin Hotel?

Past solo travelers that have stayed at this property have given Goodwin Hotel an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Goodwin Hotel?

Past families with older children that have stayed at this property have given Goodwin Hotel an average rating of 8.8. You can look into more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Goodwin Hotel?

Verified local visitors that have stayed at this property have given Goodwin Hotel an average rating of 10.0. You can look up on more specific customer testimonials, and responses for this property down in the review section.

What is the closest airport to Goodwin Hotel?

The closest airport to Goodwin Hotel is Hartford-Brainard Airport, 4.0 km away.

More about Goodwin Hotel

More about Goodwin Hotel

Experience Historic Charm and Modern Comfort at Goodwin Hotel

Nestled in the heart of Hartford, Connecticut, the Goodwin Hotel offers a unique blend of historic charm and modern comfort. With its prime location and exceptional amenities, this 3.5-star hotel is the perfect choice for both business and leisure travelers. Step into the Goodwin Hotel and be transported back in time to the year 1881 when this historic building was first constructed. Immerse yourself in the rich history and architectural beauty that has been carefully preserved throughout the years. The hotel's last renovation in 2017 ensures that you'll enjoy all the modern conveniences while still being surrounded by the hotel's timeless elegance. With 124 well-appointed rooms, the Goodwin Hotel offers a variety of accommodations to suit every traveler's needs. Each room is tastefully designed with a perfect balance of comfort and style, ensuring a restful and enjoyable stay. Whether you're traveling for business or pleasure, you'll find all the amenities you need, including free Wi-Fi, flat-screen TVs, and luxurious bedding. Check-in at the Goodwin Hotel is from 03:00 PM, allowing you to settle in and start your Hartford adventure at your own pace. The friendly and attentive staff will be there to assist you with anything you may need, ensuring a smooth and hassle-free check-in experience. Check-out is until 11:00 AM, giving you ample time to enjoy a leisurely morning before bidding farewell to this charming hotel. Families traveling with children between the ages of 3 to 12 will appreciate the Goodwin Hotel's child policy. Children within this age range can stay free of charge, making it an excellent choice for a family getaway. Create lasting memories together as you explore the nearby attractions and experience all that Hartford has to offer. Conveniently located in the city center, the Goodwin Hotel is within walking distance of popular landmarks, shopping districts, and dining options. If you're flying in, the hotel is just a short 21-minute drive from the airport, ensuring a stress-free journey. Experience the perfect blend of history, comfort, and convenience at the Goodwin Hotel. Book your stay today and discover why this charming hotel is the ideal choice for your next visit to Hartford, Connecticut.





Stay Active at Goodwin Hotel's State-of-the-Art Sports Facilities

Goodwin Hotel in Hartford, United States, offers an impressive range of sports facilities to ensure that guests can stay active and maintain their fitness routines during their stay. The hotel boasts a modern fitness center equipped with the latest exercise machines and equipment, allowing guests to engage in a variety of workouts to suit their preferences and fitness goals. Whether you prefer cardio exercises, strength training, or a combination of both, the fitness center at Goodwin Hotel has you covered. In addition to the fitness center, Goodwin Hotel also features a dedicated yoga room, providing the perfect space for guests to engage in a calming and rejuvenating yoga practice. Whether you are a seasoned yogi or a beginner looking to explore the benefits of yoga, the serene environment of the yoga room will help you find your inner balance and peace. What sets Goodwin Hotel apart is that all guests have complimentary access to the fitness center, ensuring that you can maintain your fitness routine without any additional cost. Furthermore, the fitness center operates 24 hours a day, allowing you to work out at your convenience, regardless of your schedule. With state-of-the-art sports facilities like these, Goodwin Hotel is the ideal choice for fitness enthusiasts and those seeking to stay active during their stay in Hartford.

Convenience Facilities at Goodwin Hotel in Hartford

At Goodwin Hotel in Hartford, we understand the importance of convenience during your stay. That's why we offer a range of top-notch facilities to ensure a hassle-free experience. Our laundry service and dry cleaning options allow you to keep your wardrobe fresh and clean, so you can focus on enjoying your time in the city. Our friendly and knowledgeable concierge is always ready to assist you with any requests or recommendations, ensuring that you make the most of your visit to Hartford. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. Plus, our luggage storage service provides a convenient solution for those early arrivals or late departures, giving you the freedom to explore the city without the burden of your bags. With these convenient facilities, Goodwin Hotel is the perfect choice for a seamless and enjoyable stay in Hartford.

Convenient Transport Facilities at Goodwin Hotel

At Goodwin Hotel in Hartford, Connecticut, guests can enjoy a range of convenient transport facilities that make exploring the city and getting around hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey from the moment you arrive. Whether you're traveling for business or leisure, this service takes the stress out of finding transportation to and from the airport. In addition to airport transfers, Goodwin Hotel provides tours and ticket services to help guests make the most of their stay in Hartford. Whether you're interested in exploring the city's historical landmarks, enjoying a guided tour of the vibrant downtown area, or attending a special event, the hotel's knowledgeable staff can assist you in arranging tickets and tours. For guests who prefer to drive, Goodwin Hotel offers self-parking facilities. This allows you to conveniently park your car on-site, providing peace of mind and easy access to your vehicle throughout your stay. Whether you're exploring the city or venturing out to nearby attractions, having self-parking available ensures that you can come and go as you please without worrying about finding parking spaces. With its range of transport facilities, Goodwin Hotel ensures that guests have everything they need for a seamless and enjoyable stay in Hartford. From airport transfers to tours and ticket services, as well as convenient self-parking, this hotel goes above and beyond to provide a comfortable and convenient experience for all guests.









Luxurious and Spacious Room Options at Goodwin Hotel

Discover a range of luxurious and spacious room options at Goodwin Hotel in Hartford. Choose from a variety of well-appointed rooms to suit your needs and preferences. Whether you're traveling with a group of friends, family, or on a romantic getaway, Goodwin Hotel has the perfect room for you. Indulge in the comfort of the Deluxe Queen Beds room, featuring two queen beds for a restful night's sleep. For those seeking a more regal experience, the Deluxe King Room offers a spacious retreat with a plush king bed. The Deluxe Queen Room provides a cozy haven with a comfortable queen bed. Booking your stay at Goodwin Hotel through Agoda ensures you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the available room options and make your reservation in just a few clicks. Take advantage of Agoda's competitive rates and secure your dream room at Goodwin Hotel today.

Discover the Vibrant Downtown of Hartford

Welcome to the heart of Hartford, where history, culture, and entertainment converge to create a vibrant and dynamic atmosphere. Downtown Hartford is a bustling hub filled with an array of attractions and activities that cater to every interest and taste. One of the highlights of Downtown Hartford is its rich historical heritage. Take a stroll along the picturesque streets and you'll be transported back in time, with beautifully preserved architectural gems that showcase the city's past. From the iconic Connecticut State Capitol building to the elegant Old State House, history buffs will be delighted by the abundance of landmarks and museums that offer a glimpse into the region's fascinating past. In addition to its historical charm, Downtown Hartford is also a thriving cultural center. Art enthusiasts can explore the renowned Wadsworth Atheneum Museum of Art, which houses an impressive collection of European and American masterpieces. The Bushnell Center for the Performing Arts is a must-visit for those seeking a dose of live entertainment, with its lineup of Broadway shows, concerts, and ballet performances. Food lovers will also find themselves in paradise in Downtown Hartford, as the area boasts a diverse culinary scene. From trendy bistros to cozy cafes and upscale restaurants, there's something to satisfy every palate. Don't miss the chance to sample the local delicacies, such as the famous Connecticut-style lobster rolls or the delectable New England clam chowder. Whether you're looking to immerse yourself in history, indulge in culinary delights, or simply soak up the vibrant atmosphere, Downtown Hartford has it all. Experience the best that this dynamic city has to offer during your stay at the Goodwin Hotel, where you'll be just steps away from all the excitement and charm that Downtown Hartford has to offer.

Convenient Transportation from the Nearest Airports to Goodwin Hotel in Hartford, United States

Welcome to Goodwin Hotel, a stylish and modern accommodation located in the heart of Downtown Hartford, Connecticut. Whether you're visiting for business or leisure, getting to the hotel from the nearest airports is a breeze. If you're flying into Bradley International Airport, the most convenient option is to take a taxi or ride-sharing service directly to Goodwin Hotel. The airport is located approximately 15 miles north of downtown Hartford, and the journey takes around 20-30 minutes depending on traffic. Alternatively, you can also opt for a rental car from one of the many car rental agencies available at the airport. This gives you the flexibility to explore the city and its surrounding areas at your own pace. For those arriving at Tweed New Haven Regional Airport, located about 35 miles south of Hartford, the most convenient way to reach Goodwin Hotel is by renting a car or taking a taxi. The drive from the airport to downtown Hartford takes approximately 45 minutes to an hour, depending on traffic conditions. However, if you prefer public transportation, you can take a taxi or rideshare service to the New Haven Union Station and then catch a train to Hartford's Union Station. From there, Goodwin Hotel is just a short taxi or rideshare ride away. No matter which airport you choose to fly into, reaching Goodwin Hotel in Downtown Hartford is a seamless experience. With various transportation options available, you can easily make your way to this vibrant and centrally located hotel, ready to explore all that Hartford has to offer.

Discover the Vibrant Surroundings of Goodwin Hotel in Hartford

Nestled in the heart of Hartford, Goodwin Hotel offers a prime location surrounded by a plethora of landmarks and attractions that will surely captivate your senses. Just steps away from the hotel, you will find the iconic Hartford Civic Center, a bustling hub for sports events and concerts that promises an exhilarating atmosphere. Nearby, the Metropolitan African Methodist Episcopal Zion Church stands as a testament to Hartford's rich history and cultural heritage, with its stunning architecture and vibrant community. For those seeking entertainment, the XL Center is just a short stroll from the hotel. This state-of-the-art venue hosts a variety of events, including live performances, sports games, and exhibitions, ensuring there is always something exciting happening. If you're in the mood for a refreshing drink or a delicious meal, head to City Steam Brewery Café, a local favorite known for its craft beers and delectable menu. History enthusiasts will be delighted to explore the Butler-McCook Homestead, a beautifully preserved historic house museum that offers a glimpse into Hartford's past. Just a stone's throw away is the Connecticut Convention Center, a modern facility that hosts a wide range of conferences, trade shows, and exhibitions throughout the year. Don't miss the opportunity to admire the stunning architecture of the Travelers Tower, a prominent landmark that dominates Hartford's skyline. Art lovers will be enthralled by the nearby Wadsworth Atheneum, the oldest public art museum in the United States, boasting an impressive collection of European and American masterpieces. For a dose of culture and entertainment, Theater Works is a must-visit. This intimate theater showcases a diverse range of performances, from thought-provoking dramas to hilarious comedies, guaranteeing a memorable night out. With its unbeatable location surrounded by these remarkable landmarks and attractions, Goodwin Hotel offers the perfect base for exploring the vibrant city of Hartford.





A Gastronomic Delight at Goodwin Hotel

Indulge in a gastronomic delight during your stay at Goodwin Hotel, as you explore the vibrant culinary scene in its surrounding area. Just steps away from the hotel, you will find a plethora of dining options to suit every palate. Agave Grill offers a tantalizing fusion of Mexican and Latin American flavors, while Pastis serves up delectable French cuisine in a charming bistro setting. If you're in the mood for Italian fare, head to Hot Tomato’s or Peppercorn's Grill, where you can savor classic dishes made with the finest ingredients. For a contemporary American dining experience, look no further than the Pavilion at State House Square and Trumbull Kitchen. And for those who enjoy small plates and tapas, Tapas is the perfect spot to savor a variety of flavors in a lively atmosphere. With such a diverse range of restaurants just moments away, your taste buds are in for a treat during your stay at Goodwin Hotel.





Affordable Luxury at Goodwin Hotel

Experience the epitome of luxury without breaking the bank at Goodwin Hotel. With an average price of $447 per room, Goodwin Hotel offers exceptional value for money in comparison to the average price of a hotel room in Hartford (CT) which is $197. At Goodwin Hotel, you can indulge in a world-class experience without compromising on quality. Each room is meticulously designed with modern amenities and stylish decor, ensuring a comfortable and memorable stay. From the plush bedding to the state-of-the-art technology, no detail is overlooked. Not only does Goodwin Hotel provide a luxurious retreat, but it also offers a prime location in the heart of Hartford. Situated in close proximity to popular attractions, dining options, and entertainment venues, you'll have everything you need right at your doorstep. So why settle for an average hotel room when you can experience the extraordinary at Goodwin Hotel? Book your stay today and discover the perfect blend of luxury and affordability.

A Wonderful Stay at Goodwin Hotel

Welcome to Goodwin Hotel, where elegance and comfort meet in the heart of downtown Hartford. Our guests have raved about their experiences, describing our hotel as gorgeous and beautiful. With spacious and modern-looking rooms, you'll feel right at home during your stay. The cleanliness of our hotel is something that guests appreciate, ensuring a comfortable and relaxing environment. Our staff members go above and beyond to provide exceptional service, offering helpful advice on local attractions and ensuring that your needs are met. From the moment you step through our doors, you'll be greeted with care and kindness, making you feel truly valued. Don't miss out on the opportunity to dine at our restaurant, where the staff is known for their exceptional service. With a prime location in downtown Hartford, you'll have easy access to all the attractions the city has to offer. Come and experience the Goodwin Hotel for yourself, and you'll understand why our guests highly recommend us.

Exquisite Comfort and Exceptional Service at Goodwin Hotel

Step into a world of luxury and sophistication at Goodwin Hotel in Hartford, CT. With an impressive overall rating of 8.6, this hotel is a favorite among travelers seeking a memorable stay. Offering exceptional value for money with a rating of 8.4, guests can indulge in a lavish experience without breaking the bank. The facilities at Goodwin Hotel are second to none, earning a remarkable rating of 8.5. From the moment you enter the elegant lobby, you'll be captivated by the hotel's attention to detail and commitment to providing a truly unforgettable experience. Whether you're looking to unwind in the stylish lounge, take a dip in the pristine pool, or work up a sweat in the state-of-the-art fitness center, this hotel has it all. Cleanliness is of utmost importance at Goodwin Hotel, and it shows with a remarkable rating of 9.2. Impeccably maintained rooms and public areas ensure a hygienic and comfortable stay for every guest. The hotel's prime location, with a rating of 9.1, is another reason why guests rave about their experience. Situated in the heart of Hartford, it offers easy access to popular attractions, vibrant dining options, and exciting entertainment venues. Last but not least, the staff performance at Goodwin Hotel is truly exceptional, with a rating of 9.1. From the warm welcome at check-in to the attentive service throughout your stay, the dedicated team goes above and beyond to ensure that every guest feels valued and well taken care of. Experience the epitome of hospitality at Goodwin Hotel and create memories that will last a lifetime.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

4 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Cat-friendly
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Harlan Brasserie
  • Cuisine: American
  • Menu: Buffet

Location

1 Haynes Street, Downtown, Hartford (CT), United States, 06103
Exceptional
Location

9.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0 Miles
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)0 USD
The property
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 124
  • Year property opened1881
  • Most recent renovation2017
Parking
  • Daily parking fee35 USD

Reviews of Goodwin Hotel from real guests

Provided by verified guests of

Agoda logo
8.8
Cleanliness9.2
Service9.2
Location9.1
Facilities8.4
Value for money8.4
High score for Hartford (CT)
Rating
9+ Exceptional (40)
8-9 Excellent (2)
7-8 Very Good (4)
6-7 Good (4)
<6 Below Expectation (3)
Guest Type
Room Type

Show reviews that mention 

Showing 53 verified guest comments
12345
10.0
Exceptional
Gonzalo from United States
Couple
Deluxe King Room
Stayed 1 night in September 2022

Excellent Hotel”

Only stayed one night but with pleasantly surprised with the classy interior design. If you are looking for something different from the cookie cutter hotels, especially a romantic night out, this is a great hotel. Our room wasn’t huge but it was classy, clean and comfy. I would recommend.

Reviewed September 12, 2022
9.6
Exceptional
Raymond from United States
Couple
Deluxe King Room
Stayed 1 night in August 2020

Hotel and accommodations were great!”

We found this location as we were venturing out during the summer months for the Dream Ride & Polo grounds events. I would like to say that we had a great time, and the place was immaculate and had little to no issue with anything. (outside of maybe the water pressure in the shower) lol Other than that we had the dinner at the hotel restaurant that same evening, and it was also great. The one thing I will mention is that me and my fiancé both had some issues with the girl at the breakfast bar who was to put it lightly just rude..not sure why. Just simple questions about the doughnut bar, and requests for milk & sugar which we asked at the time we ordered...guess we were "bothering her" In my opinion if we do come to stay again for the local events we will dine elsewhere for breakfast..as I guess it seemed like two people ordering simple selections were more than she could handle. I wish her well....However & to be clear she needs some assistance with being a bit more personable.

Reviewed November 03, 2020
10.0
Exceptional
Marika from United States
Business traveler
Deluxe King Room
Stayed 2 nights in May 2023

Exceptional”

Awesome location with close proximity to good dining and drinks. Easy access to highway…. Hotel was clean, contemporary and well appointed

Reviewed May 17, 2023
3.2
eric from Japan
Couple
Executive Suite
Stayed 2 nights in December 2022

This property is closer to a 2 star hotel not 5.”

The rooms are beautifully designed and this hotel has great potential to be a 5 star property, but falls short in almost every category. Upon arrival, we were a little early and the room wasn’t available. Which is understandable. Bags were stored while at lunch. When we came back our room was ready, however are bags were still at the lobby. The bags should have been sent to the room. Not only this, but nobody offered to bring our bags or escort us to the room. Inside the room we found a large bag of rotting trash inside a cabinet. This bag must have been inside the room for many days or weeks and the smell took over the entire room. The staff was friendly and moved us to another larger room with a smaller bed. No other compensation was provided. The room is short of amenities. Simple things such as a cork screw, spoon, or wine glasses were only available with a call. Asked for a spoon and I was asked to come to the front desk to get a plastic spoon that appeared to be from their takeout dinner. Next day the hotel was only 16% occupancy and it took the cleaning staff until 5:30pm to get to our room. When they arrived we were asked what we wanted them to clean. They also asked us to leave the two floor suite. Only to find nothing in the hotel was open. Not a bar, restaurant, or cafe. When we returned, they didn’t do anything besides make the bed and entry trash from one bathroom. The cleaning staff didn’t wipe any surfaces, left the trash bin on the toilet, and didn’t even touch anything on the first floor of the suite. Soaps or anything else were not replaced. The towels and trash were left. These rooms were filthy for any level of hotel. Upon checkout, we were charged for a bottle of champagne we didn’t select, order, or sign for. The wine was delivered. Although at the time we thought it was complimentary or for the bag of rotting trash left in the room. However after talking though this issues with the staff and manger, they removed the charge. This

Reviewed January 06, 2023
6.8
Good
yogesh from India
Solo traveler
2 Deluxe Queen Beds
Stayed 2 nights in February 2023

Super stay”

Had a super stay at Goodwin hotel.

Reviewed February 19, 2024
12345
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