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"I'd booked this hotel as a birthday present for my partner and requested a high room and for them to make this special. The reservation staff certainly made this happen. On arrival Mario was very welcoming. With great English understanding. We were on the top floor with the most beautiful room with a balcony with an open skylight and a walk in wardrobe and brilliant shower. There was a left over glass on the balcony ledge with some cigarette butts and water in. This stayed there our whole stay. But didn't bother our stay or otherwise an accurate room. There was a minibar but as there was a carrefour next door there was no need to use it. However the refrigerator was handy. We were on half board and we went down for tea on the first night and had a 3 course meal which was gorgeous. If your a fussy eater there were not loads of options but I personally could not pick fault with anything in the restaurant. Bottled water was provided with the meal inclusive but we bought a bottle of wine and the waiter suggested if we were staying 2 nights he would save it if we didn't drink it all the first night. Which we took him up on. Breakfast had lots of options and was all great. Close to metro. Gym was great quality and varied equipment. Had 1 tiny issue. On the last day we noticed that pringles had been left as part of the mini bar which hadn't been there before. Didnt think much of it but had commented it to my partner. On checkout we were charged €6 on a restaurant bill for the second night (we only drank the left over wine that night with dinner). I'd not noticed till after we checked out but needed to go back to collect our bags so would ask then. I did this and as it happened the waiter from dinner was at reception. I explained to him and he agreed we only had the wine. After looking into it the receptionist had said it was a bottle of water and pringles that the charge was for. I hadn't had this and explained but felt bad as didn't know if he thought I was lying which "

"I'd booked this hotel as a birthday present for my partner and requested a high room and for them to make this special. The reservation staff certainly made this happen. On arrival Mario was very welcoming. With great English understanding. We were on the top floor with the most beautiful room with a balcony with an open skylight and a walk in wardrobe and brilliant shower. There was a left over glass on the balcony ledge with some cigarette butts and water in. This stayed there our whole stay. But didn't bother our stay or otherwise an accurate room. There was a minibar but as there was a carrefour next door there was no need to use it. However the refrigerator was handy. We were on half board and we went down for tea on the first night and had a 3 course meal which was gorgeous. If your a fussy eater there were not loads of options but I personally could not pick fault with anything in the restaurant. Bottled water was provided with the meal inclusive but we bought a bottle of wine and the waiter suggested if we were staying 2 nights he would save it if we didn't drink it all the first night. Which we took him up on. Breakfast had lots of options and was all great. Close to metro. Gym was great quality and varied equipment. Had 1 tiny issue. On the last day we noticed that pringles had been left as part of the mini bar which hadn't been there before. Didnt think much of it but had commented it to my partner. On checkout we were charged €6 on a restaurant bill for the second night (we only drank the left over wine that night with dinner). I'd not noticed till after we checked out but needed to go back to collect our bags so would ask then. I did this and as it happened the waiter from dinner was at reception. I explained to him and he agreed we only had the wine. After looking into it the receptionist had said it was a bottle of water and pringles that the charge was for. I hadn't had this and explained but felt bad as didn't know if he thought I was lying which "