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GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive
GR Solaris Cancun Resort & Spa All Inclusive

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8.4

Excellent

65 reviews

65 reviews

Food & Dining3
Housekeeping3
Beach1
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Playa Delfines 640 m
El Rey Archaeological Zone 820 m
Mayan Museum of Cancun 2.3 km
Wet'n Wild Cancun 4.8 km
Avenida Kukulkan 5.7 km
Interactive Aquarium 6.4 km
La Isla Shopping Village 6.5 km
Torre Escenica 10.0 km
Xoximilco Cancun by Xcaret 10.4 km
Mercado 28 Market 13.2 km
Nearby landmarks
Playa Delfines 640 m
El Rey Archaeological Zone 820 m
El Rey Ruins (Zona Arqueologica El Rey) 870 m
Museo Maya De Cancun 2.0 km
San Miguelito Beach 2.1 km
Mayan Museum of Cancun 2.3 km
Parque Maya Tours 2.3 km
International Medical Center 4.3 km
Coral 4.3 km
Wet'n Wild Cancun 4.8 km

GR Solaris Cancun Resort & Spa All Inclusive

Boulevard Kukulcan, Km 19.5 Lot 59-2 Fase 2, Section A, Hotel Zone, Cancun, Mexico, 77500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit La Isla Shopping Village as well as Playa Delfines nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

780 meters to Playa Delfines

Check-in [24-hour]

Airport transfer

Private beach

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.3
Distance to city center19.5 km
Location rating8.3
Nearest airportCancun International Airport (CUN)
Distance to airport9.7 km

Rooms available at GR Solaris Cancun Resort & Spa All Inclusive

Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Ocean View – Romance Package
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Lagoon View
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Panoramic View Room
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Two Double Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Two Double Room with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Two Double Room with Lagoon View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe King Room with Ocean Front
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices
Deluxe King Room with Ocean View
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices

Frequently asked questions

Does GR Solaris Cancun Resort & Spa All Inclusive have a hot tub?

A hot tub is one of the facilities available at GR Solaris Cancun Resort & Spa All Inclusive.

What time is check-in and check-out at GR Solaris Cancun Resort & Spa All Inclusive?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at GR Solaris Cancun Resort & Spa All Inclusive also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, GR Solaris Cancun Resort & Spa All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

Is breakfast offered at GR Solaris Cancun Resort & Spa All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at GR Solaris Cancun Resort & Spa All Inclusive.

What are my dining options at GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive features 4 on-site restaurants for your dining convenience.

What is the smoking policy at GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is located in Hotel Zone, famous for good restaurants such as Restaurante Benazuza, THE WHITE BOX and Coba International Buffet.

What popular shopping places are close to GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is located in Hotel Zone area which features shopping places such as La Isla Shopping Village, Flea Market Coral Negro and Luxury Avenue Cancun.

What are popular attractions near GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is located in Hotel Zone area, which is famous for attractions such as Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium.

What popular beaches are close to GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is located in the Hotel Zone area, which includes Playa Delfines, Playa Tortugas and Mandala Beach.

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See map

Explore the neighborhood

What people love about GR Solaris Cancun Resort & Spa All Inclusive

  • 9.6

    Exceptional

    "My husband and I chose this resort as a long weekend getaway and we’re so glad we did!"

    Shelby

    |

    September 18, 2022

  • 10

    Exceptional
    Staff 

    "Staff were friendly and helpful, facilities were great."

    Jun

    |

    December 18, 2021

  • 10

    Exceptional
    Staff 

    "It’s a very nice place and the hospitality is excellent."

    Sonia

    |

    April 9, 2021

Property ranking|Compared to 1,012 Cancun properties
See all rankings
Value for money score
8.3/10
Service score
8.8/10
Cleanliness score
9/10
Room comfort score
7/10
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
Overall rating:

8.4

Excellent
65 reviews
Cleanliness
9.0
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
The resort was more beautiful than expected.
Tiffany from United States
Group
More about GR Solaris Cancun Resort & Spa All Inclusive

More about GR Solaris Cancun Resort & Spa All Inclusive

GR Solaris Cancun Resort & Spa All Inclusive

Make everyday special with all that Cancun has to offer with a stay at GR Solaris Cancun Resort & Spa All Inclusive. If you prefer an easy access to general goods and shopping, you'd love to stay at GR Solaris Cancun Resort & Spa All Inclusive and take advantage of being just 6.4 km from La Isla Shopping Village.
At GR Solaris Cancun Resort & Spa All Inclusive, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the resort make exploring Cancun even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the GR Solaris Cancun Resort & Spa All Inclusive. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All rooms at GR Solaris Cancun Resort & Spa All Inclusive are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at GR Solaris Cancun Resort & Spa All Inclusive are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at GR Solaris Cancun Resort & Spa All Inclusive begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at GR Solaris Cancun Resort & Spa All Inclusive. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
At GR Solaris Cancun Resort & Spa All Inclusive, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports and motorized water sports. Fun in the water is easy with aquatic activities available, like water park.
Challenge your travel group members or other guests to competitive fun, with the resort's yoga room and tennis court. Family time on relaxed evenings is easy with the resort's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't miss out on all that Cancun has to offer! Be sure to visit Avenida Kukulkan located 5.6 km away, an item on every checklist of those who travel to Cancun. Chill out in the beach or just watch the waves on warm days at Playa Delfines located 780 m away.


Reasons to stay here

Find incredible value for money here, which is ranked better than 96% of the city's accommodation.
Compared to other accommodations in Cancun, facilities here are rated higher than 96% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Food & Dining

4 mentions

Beach

3 mentions

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken

  • English
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • All rooms include all meals, at no extra cost
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Marco Polo

  • No additional information available

Rosmarinus

  • Menu: Buffet

Snack

  • Menu: Buffet

Zai

  • No additional information available

Café Solaris

  • Menu: Buffet
Location
Boulevard Kukulcan, Km 19.5 Lot 59-2 Fase 2, Section A, Hotel Zone, Cancun, Mexico, 77500
Excellent
Location

8.3

Airports

  • Cancun International Airport (CUN)
    9.7 km
  • Cozumel International Airport (CZM)
    62.3 km

Public transportation

  • Cancun Bus Station
    13.1 km
  • ADO Bus Station
    13.1 km

Hospital or clinic

  • International Medical Center
    4.3 km

Shopping

  • La Isla Shopping Village
    6.5 km

Convenience store

  • OXXO
    2.3 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Playa Delfines
    640 m
  • El Rey Archaeological Zone
    820 m
  • Mayan Museum of Cancun
    2.3 km
  • Wet'n Wild Cancun
    4.8 km
  • Avenida Kukulkan
    5.7 km
  • Interactive Aquarium
    6.4 km
  • La Isla Shopping Village
    6.5 km
  • Torre Escenica
    10.0 km
  • Xoximilco Cancun by Xcaret
    10.4 km
  • Mercado 28 Market
    13.2 km

Nearby landmarks

  • Playa Delfines
    640 m
  • El Rey Archaeological Zone
    820 m
  • El Rey Ruins (Zona Arqueologica El Rey)
    870 m
  • Museo Maya De Cancun
    2.0 km
  • San Miguelito Beach
    2.1 km
  • Mayan Museum of Cancun
    2.3 km
  • Parque Maya Tours
    2.3 km
  • International Medical Center
    4.3 km
  • Coral
    4.3 km
  • Wet'n Wild Cancun
    4.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center19.5 km
  • Travel time to airport (minutes)15

The property

  • Number of restaurants4
  • Number of rooms 306
  • Room voltage110
  • Most recent renovation2006

Reviews of GR Solaris Cancun Resort & Spa All Inclusive from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness9.0
Facilities8.3
Location8.3
Room comfort and quality7.0
Service8.8
Value for money8.3
High score for Cancun
Rating
9+ Exceptional (21)
8-9 Excellent (3)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (6)
Time of the year
Mar - May (10)
Jun - Aug (5)
Sep - Nov (13)
Dec - Feb (12)
All guests (65)
All room types
All languages

Show reviews that mention 

Showing 40 verified guest comments
12
10.0
Exceptional
Brad from United States
Couple
Stayed 5 nights in December 2020

Exceptional ”

We stayed there for a week, toured the Yucatán for a few weeks and we loved the place so much we came back for another week. The entire staff go above and beyond to make you feel at home. Everything was super clean. Our room looked different everyday with different arrangements of flowers and linens. Our maid (Rosario) was a very creative linen artist and we loved the different arrangements she provided each day we were there, a new experience for us. We would definitely go back.

Reviewed December 21, 2020

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10.0
Exceptional
RAFAEL from Peru
Couple
Deluxe Room
Stayed 3 nights in October 2019

My boyfriend and I went to spend just our vacation, but they made us feel like in our honey moon!💖”

Thank you so much to all the staff! From Viridiana at the front desk who upgrade our room to an ocean view, memo at concierge thank you for the gifts, Alexander our Waiter he was very Kind and handsome 😜, the guys from recreation rock IT everysingle day. The food, the beach, everything was perfect! We will treasure this stay in our hearts forever 💖🐚🥳. Thank you Cancún! From Rafa y Carlos 🤗🥰🧡

Reviewed October 28, 2019

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10.0
Exceptional
YeunHoon from Canada
Couple
Deluxe Room
Stayed 3 nights in April 2019

Everything was EXCELLENT ! EXCEPT...”

Me and my wife made a reservation at zai the other night and ordered pad tai and and other noodle main dish with shrimp. Salad was good, but soup and main dish was unexpectedly negative. Wonton is not exactly a wonton, and ox soup did not have any taste from the ox.. the main issue was the main dishes, it was EXTREMELY SALTY. Everything, the pool, bars, beach, hotel room, and every other facility was EXCELLENT, just few minor taste change is recommended. Thank you for everything and I will recommend your hotel to my friends 100%.

Reviewed April 27, 2019

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Dear Yeun: Thank you for taking the time to share your comments. It is an honor to read how much we succeed in exceeding your expectations with our outstanding service. Allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your needs. Your feedback is really important to us. Therefore, we can improve our services, especially the ones you mention. We hope you stay with us again during your next trip to Cancún. Best regards, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Tiffany from United States
Group
Deluxe Room
Stayed 3 nights in March 2020

Trip for two sisters”

The resort was more beautiful than expected. The price was unbelievable fair and the staff were completely attentive and kind. The food wasn’t spectacular which I expected as I’ve heard the foods inside the resorts aren’t great anywhere in Cancun, but it definitely wasn’t bad. Overall a 5 out of 5 experience. I definitely recommend!

Reviewed March 10, 2020

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10.0
Exceptional
Sonia from United States
Family with teens
Deluxe Room
Stayed 3 nights in April 2021

Excellent for children ”

It’s a very nice place and the hospitality is excellent. The staff are so friendly and willing to help you all the time. The room was awesome. I highly recommend this place.

Reviewed April 09, 2021

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10.0
Exceptional
Jun from United States
Group
Deluxe Room
Stayed 3 nights in December 2021

Awesome experience”

Staff were friendly and helpful, facilities were great. My friends and I enjoyed it a lot.

Reviewed December 19, 2021

See room deals

9.2
Exceptional
Karina from United States
Couple
Deluxe Room
Stayed 3 nights in September 2019

CHEAP ”

Let me start with SKIP the concierge, they try to sell you everything. Second the FOOD is not good at all !! The hotel is VERY CLEAN< staf is amazing, Entertainers made our trip the most fun. But UPGRADE THE FOOD!! Waiters are very tentative to you. Rooms are what you pay for, they need upgrading, Pool Towels need upgrading.

Reviewed September 11, 2019

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Dear Karina: Thank you for the suggestion, we appreciate hearing what our guests enjoy during their stay and what we could change in the future. We take your comments very seriously. Therefore, we can improve our services and make your next vacation a memorable one. We are looking forward to seeing you soon and exceed your expectations. Kind regards from Cancun, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
9.2
Exceptional
Glenn from Canada
Couple
Deluxe Room
Stayed 3 nights in January 2020

Great All Inclusive Vacation”

We have stayed at several AI properties over the years and GR Solaris really impressed us. All the staff were so friendly, and in general the food quality was very good by AI Buffet standards. We would go back.

Reviewed January 23, 2020

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Dear Glenn: We are glad to read that you enjoyed your recent stay at GR Solaris. Thanks for sharing how much you liked our facilities and the food. We are always pleased to be your second home when you're in the area. Best regards, Hoteles Solaris de México. *T

Responded February 24, 2020
GR Solaris Cancun Resort & Spa All Inclusive
9.2
Exceptional
Lizet from United States
Group
Deluxe Ocean View
Stayed 3 nights in December 2019

Good place, awesome service. Buffet food not the greatest.”

There’s a variety of food, but no taste very bland.

Reviewed January 02, 2020

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Dear Lizet We are sorry about the perception you got about the food. We regret not having met your expectations, but all your comments are fully considered to improve our range of services. Hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Best regards, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
8.8
Excellent
Graeme from United Kingdom
Couple
Deluxe Room
Stayed 9 nights in December 2019

Enjoyed our stay”

Hotel was probably geared for younger couples or families. Food was fine, we don't drink much but drinks always available at the various bars and in the minibar in the room. We upgraded to a room with a bath and larger balcony. Overall we enjoyed our stay but being an older couple wewould prefer somewhere quieter.

Reviewed January 06, 2020

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Dear Graeme: Thank you for your kind words; it is always an honor to receive such complimentary reviews on TripAdvisor. We hope that you enjoyed the time you spent with us. Hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Sincerely yours, Hoteles Solaris de México. *T

Responded February 24, 2020
GR Solaris Cancun Resort & Spa All Inclusive
9.6
Exceptional
JOSE from Mexico
Family with young children
Deluxe Room
Stayed 2 nights in September 2019

95”

All right, very cool

Reviewed September 14, 2019

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Dear Jose: Thanks for your comments. We hope you stay with us again during your next trip to Cancún. Best regards from Cancun. Hoteles Solaris de México, *T

Responded October 16, 2019
GR Solaris Cancun Resort & Spa All Inclusive
8.0
Excellent
Erick from United States
Family with teens
Deluxe Room
Stayed 5 nights in July 2019

Overall positive experience ”

Pros- Really friendly staff and hotel cleanliness 10+. Got to see a sea turtle lay it’s eggs at the hotel beach (trip highlight) Based on these I would recommend with the following cautions: Cons- Pool closes at 10:00pm, dining reservation restriction of 24hrs. Located at beginning hotel area making it far to town and attractions. Cancun con- beaches aren’t what they used to be. Full of seaweed. I think this might be the end of the emerald waters and white sand beaches.

Reviewed July 24, 2019

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Dear Erick: Thank you for the suggestion, we appreciate hearing what our guests enjoy during their stay and what we could possibly change in the future. We look forward to welcoming you soon and provide you a once in a lifetime experience. Best regards, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
8.4
Excellent
Sean from United States
Couple
Deluxe Room
Stayed 5 nights in October 2020

Worth Every Dollar”

GR Solaris staff treats you very well. The food was good, specialty restaurants were great. Pools were fun. Public Hot tub need to be updated some jets didn’t work. Overall 9 out of 10!

Reviewed October 21, 2020

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7.6
Very good
Dilan from France
Couple
Deluxe Room
Stayed 2 nights in February 2020

Overall good”

My girlfriend and I stay for two nights for her birthday, the resort is nice, a bit old but still functional , only problem during check-in the hotel didn't had my booking informations and I had to pay again for a night, which get refund the day after once they received the informations from Agoda. Thank you very much to Hamilton, bartender in the main lobby for his special attentions and very good service as well a Lelo, bartender in the bar of the swimming pool who provide us a very special service too, Hamilton and Lelo made our stay very special and contribute to make our stay amazing. The pizza by the Adult Pool are very good as well.

Reviewed February 13, 2020

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7.2
Very good
Miguel from Canada
Solo traveler
Deluxe Two Double Room
Stayed 2 nights in August 2020

Best Budget All Inclusive ”

Pros : of their 3 restaurants Marco Polo made the trip worth it - Feliziano was an extraordinary server. Beach small but ok. Staff awesome. Pool is nice, rooms are ok.They got superb training and facilities for Coronavirus prevention. Breakfast at Solaris cafeteria awesome.This resort because has the best Budget price. Great for only a weekend escape. Cons: drinks and food suck at all bars, except their marco polo. DO NOT GET CONVINCED INTO GOING FOR A "VIP BREAKFAST" AT THEIR SISTER Hotel.Their lobby staff will sway you into signing up. If you agree to it, You will later meet a Rep who will pressure you for 4hrs to sign up for their "benefits program" and buy a condo(s) by the beach. If you refuse, you get referred to 2 more higher up's who keep pressuring you to invest. Anyway, if you can survive it, you get a free bottle of tequila and massage coupons. Was it worth it? Lost 4hrs of all my all inclusive weekend. Sandos was a far better choice if you wanna dish up more $$$.

Reviewed August 04, 2020

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6.4
Good
Whitney from United States
Couple
Deluxe Room
Stayed 7 nights in January 2021

10 year Anniversary ”

Came here for our 10 year anniversary and we requested single king bed and the couples package and we are in outdated room with 2 queen beds and no couples package!

Reviewed January 10, 2021

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6.0
Jacqueline from United States
Group
Deluxe Two Double Room
Stayed 4 nights in January 2021

Value Resort”

True value resort, if you are okay with a bed and a great beach then you’ll be okay. Otherwise go somewhere else.

Reviewed January 14, 2021

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6.0
Joshua from United States
Solo traveler
Deluxe Room
Stayed 3 nights in January 2021

Above average”

Was not worth the money. Rooms were very dated, restaurants never seemed to be open, bars were closed 90% of the time. Go elsewhere for all inclusive.

Reviewed January 08, 2021

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5.2
Chi from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 4 nights in October 2019

Far from town and noisy hotel”

The hotel is nesrby the airport in about 15min drive but far from the hotel zone. Very well wifi inside my room and no fixing even after complianted. The music at lobby bar is unacceptable noisy even till midnight. The buffet resturant at Ballroom is not so good except there is a show. The Macro Polo restaurant is quite a good one and need 1 day advance booking.

Reviewed October 14, 2019

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7.7
Very good
Nancy
Group
Deluxe Room
Stayed 1 night in September 2012

Beautiful well maintained with wonderful service!”

Service, Entertainment Staff, Pool

We had a wonderful stay at GR Solaris Cancun Resort. This day was simply an additional day added on to our 4 night stay because we didn't want to leave! Peter, our concierge was a great help. The entire Entertainment Staff kept us included in all activities, and kept everything very fun! I wish I had half of their energy! Our servers, especially David in Marco Polo, and Mayky in the buffet, were exceptional! Wish they would have free WiFi throughout the hotel. Would have made booking another night easier. Also wish the food would have been a bit on the more exceptional side, but for an all-inclusive, it was good.

Reviewed October 04, 2012

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Dear Nancy: First of all, thank you very much for taking the time to share your comments on Agoda. It is an honor to know how much we succeed in exceeding your expectations with our outstanding service, activities and overall environment. Also allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your every needs. By last, we look forward to welcoming you in the near future to your paradisiacal getaway. Warm regards from Cancun. Hoteles Solaris de México, ^P

Responded May 05, 2018
GR Solaris Cancun Resort & Spa All Inclusive
12
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