8.4

Excellent
/10
(474 reviews)See what guests said
Food & Dining3
Housekeeping3
Beach1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Playa Delfines 790 m
El Rey Archaeological Zone 820 m
Mayan Museum of Cancun 2.3 km
Wet'n Wild Cancun 4.8 km
Avenida Kukulkan 5.7 km
Interactive Aquarium 6.4 km
La Isla Shopping Village 6.5 km
Torre Escenica 10.0 km
Xoximilco Cancun by Xcaret 10.4 km
Mercado 28 Market 13.2 km
Nearby landmarks
Playa Delfines 790 m
El Rey Archaeological Zone 820 m
El Rey Ruins (Zona Arqueologica El Rey) 870 m
Museo Maya De Cancun 2.0 km
Mayan Museum of Cancun 2.3 km
Parque Maya Tours 2.3 km
San Miguelito Beach 2.8 km
Playa Ballenas 4.2 km
International Medical Center 4.3 km
Coral 4.7 km
GR Solaris Cancun Resort & Spa All Inclusive

"I love staying in this hotel everyone is so nice and caring and really kid friendly."

Diana - June 27, 2018
Deluxe Room - View GR Solaris Cancun Resort & Spa All Inclusive
Lobby GR Solaris Cancun Resort & Spa All Inclusive
Lobby GR Solaris Cancun Resort & Spa All Inclusive
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Free Wi-Fi

GR Solaris Cancun Resort & Spa All Inclusive

Boulevard Kukulcan, Km 19.5 Lot 59-2 Fase 2, Section A, Hotel Zone, Cancun, Mexico, 77500 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Playa Delfines
Within 790 m of property
Attention

This property is in high demand!

16 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.2
Distance to city center19.5 km
Location rating8.2
Nearest airportCancún International Airport (CUN)
Distance to airport9.7 km

Rooms available at GR Solaris Cancun Resort & Spa All Inclusive

Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed or 2 double beds
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Deluxe Lagoon View
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Deluxe Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed or 2 double beds
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Deluxe Room with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 queen bed or 2 double bed...
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Deluxe Family Room - 2 Adults + 2 Child (05 to 12 years old)
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 queen bed or 2 double bed...
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Ocean View – Romance Package
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Two Double Room with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 double beds
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Deluxe Two Double Room with Lagoon View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 double beds
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Deluxe Two Double Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 double beds
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Panoramic View Room
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at GR Solaris Cancun Resort & Spa All Inclusive?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 14 MXN. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at GR Solaris Cancun Resort & Spa All Inclusive also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, GR Solaris Cancun Resort & Spa All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

Is breakfast offered at GR Solaris Cancun Resort & Spa All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at GR Solaris Cancun Resort & Spa All Inclusive.

What are my dining options at GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive features 4 on-site restaurants for your dining convenience.

What is the smoking policy at GR Solaris Cancun Resort & Spa All Inclusive?

GR Solaris Cancun Resort & Spa All Inclusive does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What popular beaches are close to GR Solaris Cancun Resort & Spa All Inclusive?

Guests at GR Solaris Cancun Resort & Spa All Inclusive can easily visit Playa Delfines, Playa Tortugas and Mandala Beach in the Hotel Zone area.

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Explore the neighborhood

What people love about GR Solaris Cancun Resort & Spa All Inclusive

  • 10.0

    Exceptional

    "I loved my stay and would recommend it to anyone :)"

    Ellen

    |

    May 11, 2018

  • 10.0

    Exceptional

    "The resort was more beautiful than expected."

    Tiffany

    |

    March 9, 2020

  • 10.0

    Exceptional

    "The food, the beach, everything was perfect!"

    RAFAEL

    |

    October 28, 2019

Property ranking|Compared to 1,032 Cancun properties
See all rankings
Cleanliness score
9.2/10
Service score
9/10
Value for money score
8.5/10
Room comfort score
7/10
Better than
99
%
of Cancun properties
Better than
98
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
96
%
of Cancun properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.4

Excellent
474 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.2
Read all reviews >
What travelers say they love:
The entire staff go above and beyond to make you feel at hom...
Brad from United States
Couple
More about GR Solaris Cancun Resort & Spa All Inclusive

More about GR Solaris Cancun Resort & Spa All Inclusive

An all-inclusive resort house with elegant dining at the Marco Polo restaurant, the GR Solaris Cancun Resort & Spa All Inclusive provides breathtaking ocean views. The hotel is situated along the Caribbean Sea in Cancun and is only one and a half kilometers away from the well-known Mayan ruins. Nearby are the Parque Nizuc and Wet'n'Wild Water Park for visitors who want to experience outdoor entertainment. The food served on-site includes many different menus including popular cuisine from 10 different countries. They also serve snacks and beverages. With 24-hour room service and hosted beach activities, guests are sure to enjoy all aspects of their vacation.

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Most talked about facilities

Food & Dining

4 mentions

Beach

3 mentions

Breakfast

1 mention

Swimming Pool

1 mention

What they offer

8.0

Very good
Staff 

"Pros- Really friendly staff and hotel cleanliness 10+."

Erick

|

July 23, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Marco Polo
No additional information available
Rosmarinus
Menu:Buffet
Snack
Menu:Buffet
Zai
No additional information available
Café Solaris
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of GR Solaris Cancun Resort & Spa All Inclusive from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.2
Location8.2
Room comfort and quality7.0
Service8.7
Value for money8.2
High score for Cancun
Rating
9+ Exceptional (19)
8-9 Excellent (3)
7-8 Very Good (6)
6-7 Good (3)
<6 Below Expectation (6)
Time of the year
Mar - May (9)
Jun - Aug (5)
Sep - Nov (12)
Dec - Feb (11)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (58)
All room types
All languages

Show reviews that mention 

Showing 37 verified guest comments
12
7.7
Very good
Nancy
Group
Deluxe Room
Stayed 1 night in September 2012

Beautiful well maintained with wonderful service!”

Service, Entertainment Staff, Pool

We had a wonderful stay at GR Solaris Cancun Resort. This day was simply an additional day added on to our 4 night stay because we didn't want to leave! Peter, our concierge was a great help. The entire Entertainment Staff kept us included in all activities, and kept everything very fun! I wish I had half of their energy! Our servers, especially David in Marco Polo, and Mayky in the buffet, were exceptional! Wish they would have free WiFi throughout the hotel. Would have made booking another night easier. Also wish the food would have been a bit on the more exceptional side, but for an all-inclusive, it was good.

Reviewed October 04, 2012

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Dear Nancy: First of all, thank you very much for taking the time to share your comments on Agoda. It is an honor to know how much we succeed in exceeding your expectations with our outstanding service, activities and overall environment. Also allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your every needs. By last, we look forward to welcoming you in the near future to your paradisiacal getaway. Warm regards from Cancun. Hoteles Solaris de México, ^P

Responded May 05, 2018
GR Solaris Cancun Resort & Spa All Inclusive
9.2
Exceptional
Glenn from Canada
Couple
Deluxe Room
Stayed 3 nights in January 2020

Great All Inclusive Vacation”

We have stayed at several AI properties over the years and GR Solaris really impressed us. All the staff were so friendly, and in general the food quality was very good by AI Buffet standards. We would go back.

Reviewed January 23, 2020

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Dear Glenn: We are glad to read that you enjoyed your recent stay at GR Solaris. Thanks for sharing how much you liked our facilities and the food. We are always pleased to be your second home when you're in the area. Best regards, Hoteles Solaris de México. *T

Responded February 24, 2020
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Tiffany from United States
Group
Deluxe Room
Stayed 3 nights in March 2020

Trip for two sisters”

The resort was more beautiful than expected. The price was unbelievable fair and the staff were completely attentive and kind. The food wasn’t spectacular which I expected as I’ve heard the foods inside the resorts aren’t great anywhere in Cancun, but it definitely wasn’t bad. Overall a 5 out of 5 experience. I definitely recommend!

Reviewed March 10, 2020

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7.2
Very good
Miguel from Canada
Solo traveler
Deluxe Two Double Room
Stayed 2 nights in August 2020

Best Budget All Inclusive ”

Pros : of their 3 restaurants Marco Polo made the trip worth it - Feliziano was an extraordinary server. Beach small but ok. Staff awesome. Pool is nice, rooms are ok.They got superb training and facilities for Coronavirus prevention. Breakfast at Solaris cafeteria awesome.This resort because has the best Budget price. Great for only a weekend escape. Cons: drinks and food suck at all bars, except their marco polo. DO NOT GET CONVINCED INTO GOING FOR A "VIP BREAKFAST" AT THEIR SISTER Hotel.Their lobby staff will sway you into signing up. If you agree to it, You will later meet a Rep who will pressure you for 4hrs to sign up for their "benefits program" and buy a condo(s) by the beach. If you refuse, you get referred to 2 more higher up's who keep pressuring you to invest. Anyway, if you can survive it, you get a free bottle of tequila and massage coupons. Was it worth it? Lost 4hrs of all my all inclusive weekend. Sandos was a far better choice if you wanna dish up more $$$.

Reviewed August 04, 2020

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8.4
Excellent
Sean from United States
Couple
DELUXE SHARED BED
Stayed 5 nights in October 2020

Worth Every Dollar”

GR Solaris staff treats you very well. The food was good, specialty restaurants were great. Pools were fun. Public Hot tub need to be updated some jets didn’t work. Overall 9 out of 10!

Reviewed October 21, 2020

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8.0
Excellent
Erick from United States
Family with teens
Deluxe Room
Stayed 5 nights in July 2019

Overall positive experience ”

Pros- Really friendly staff and hotel cleanliness 10+. Got to see a sea turtle lay it’s eggs at the hotel beach (trip highlight) Based on these I would recommend with the following cautions: Cons- Pool closes at 10:00pm, dining reservation restriction of 24hrs. Located at beginning hotel area making it far to town and attractions. Cancun con- beaches aren’t what they used to be. Full of seaweed. I think this might be the end of the emerald waters and white sand beaches.

Reviewed July 24, 2019

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Dear Erick: Thank you for the suggestion, we appreciate hearing what our guests enjoy during their stay and what we could possibly change in the future. We look forward to welcoming you soon and provide you a once in a lifetime experience. Best regards, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
9.6
Exceptional
Taylor from United States
Group
Deluxe Room
Stayed 4 nights in March 2018

The beach and pools weee beautiful. The only downside was the food which was pretty disappointing. ”

I should have probably paid more attention to the reviews regarding the food. They had a few of options in terms of restaurants but I really did not care for the food. If you aren’t a picky eater then this place is for you but otherwise I’d consider a different resort.

Reviewed March 23, 2018

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Dear Taylor: The menus are monitored regularly; also we enquire constantly our guest's desires and opinions to succeed a perfect menu in our buffets. In our restaurants every day we offer different themed menus. As well, we also have a snack by the pool and a pizza station. Also, we offer at least 2 dinner choices. We apologize they weren't of your taste. Nevertheless we appreciate your feedback regarding this subject therefore it will help us to improve in the future. Thanks for sharing your perception and regards from Cancun. Hoteles Solaris de México, ^P

Responded May 05, 2018
GR Solaris Cancun Resort & Spa All Inclusive
9.2
Exceptional
Karina from United States
Couple
Deluxe Room
Stayed 3 nights in September 2019

CHEAP ”

Let me start with SKIP the concierge, they try to sell you everything. Second the FOOD is not good at all !! The hotel is VERY CLEAN< staf is amazing, Entertainers made our trip the most fun. But UPGRADE THE FOOD!! Waiters are very tentative to you. Rooms are what you pay for, they need upgrading, Pool Towels need upgrading.

Reviewed September 11, 2019

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Dear Karina: Thank you for the suggestion, we appreciate hearing what our guests enjoy during their stay and what we could change in the future. We take your comments very seriously. Therefore, we can improve our services and make your next vacation a memorable one. We are looking forward to seeing you soon and exceed your expectations. Kind regards from Cancun, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
YeunHoon from Canada
Couple
Deluxe Room
Stayed 3 nights in April 2019

Everything was EXCELLENT ! EXCEPT...”

Me and my wife made a reservation at zai the other night and ordered pad tai and and other noodle main dish with shrimp. Salad was good, but soup and main dish was unexpectedly negative. Wonton is not exactly a wonton, and ox soup did not have any taste from the ox.. the main issue was the main dishes, it was EXTREMELY SALTY. Everything, the pool, bars, beach, hotel room, and every other facility was EXCELLENT, just few minor taste change is recommended. Thank you for everything and I will recommend your hotel to my friends 100%.

Reviewed April 27, 2019

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Dear Yeun: Thank you for taking the time to share your comments. It is an honor to read how much we succeed in exceeding your expectations with our outstanding service. Allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your needs. Your feedback is really important to us. Therefore, we can improve our services, especially the ones you mention. We hope you stay with us again during your next trip to Cancún. Best regards, Hoteles Solaris de México. *T

Responded January 25, 2020
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Lena from United States
Family with young children
Deluxe Lagoon View
Stayed 7 nights in May 2018

Amazing place to stay ”

Amazing location on the most beautiful beach, which is just steps away from the hotel and pool. Everything is very clean, rooms pool area food areas and the beach. Food was great always something different and always a lot to choose from. Great night and evening entertainment the staff is amazing so friendly and always trying to help out to make the stay as comfortable as possible. Cocktails better than you would get them in any other restaurant or bar !!!!! We traveled with small children and they loves the kids club and playground area and kids pool the staff is so sweet my kids loved them They where very patient and loving. Just amazing we will be back next year !

Reviewed May 13, 2018

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Dear Lena: First of all thanks for sharing your experience on Agoda. It is an honor to know how much we succeed in exceeding your expectations with our outstanding service, activities and overall environment. Allow us to let you know that our goal is to make your holidays a unique and unforgettable experience, being very attentive to your every needs. Lastly we look forward to welcoming you in the near future to your paradisiacal getaway. Warm regards from Cancun. Hoteles Solaris de México, ^P

Responded May 20, 2018
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
RAFAEL from Peru
Couple
Deluxe Room
Stayed 3 nights in October 2019

My boyfriend and I went to spend just our vacation, but they made us feel like in our honey moon!💖”

Thank you so much to all the staff! From Viridiana at the front desk who upgrade our room to an ocean view, memo at concierge thank you for the gifts, Alexander our Waiter he was very Kind and handsome 😜, the guys from recreation rock IT everysingle day. The food, the beach, everything was perfect! We will treasure this stay in our hearts forever 💖🐚🥳. Thank you Cancún! From Rafa y Carlos 🤗🥰🧡

Reviewed October 28, 2019

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8.8
Excellent
Graeme from United Kingdom
Couple
Deluxe Room
Stayed 9 nights in December 2019

Enjoyed our stay”

Hotel was probably geared for younger couples or families. Food was fine, we don't drink much but drinks always available at the various bars and in the minibar in the room. We upgraded to a room with a bath and larger balcony. Overall we enjoyed our stay but being an older couple wewould prefer somewhere quieter.

Reviewed January 06, 2020

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Dear Graeme: Thank you for your kind words; it is always an honor to receive such complimentary reviews on TripAdvisor. We hope that you enjoyed the time you spent with us. Hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Sincerely yours, Hoteles Solaris de México. *T

Responded February 24, 2020
GR Solaris Cancun Resort & Spa All Inclusive
7.6
Very good
Dilan from France
Couple
Deluxe Room
Stayed 2 nights in February 2020

Overall good”

My girlfriend and I stay for two nights for her birthday, the resort is nice, a bit old but still functional , only problem during check-in the hotel didn't had my booking informations and I had to pay again for a night, which get refund the day after once they received the informations from Agoda. Thank you very much to Hamilton, bartender in the main lobby for his special attentions and very good service as well a Lelo, bartender in the bar of the swimming pool who provide us a very special service too, Hamilton and Lelo made our stay very special and contribute to make our stay amazing. The pizza by the Adult Pool are very good as well.

Reviewed February 13, 2020

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5.2
Chi from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 4 nights in October 2019

Far from town and noisy hotel”

The hotel is nesrby the airport in about 15min drive but far from the hotel zone. Very well wifi inside my room and no fixing even after complianted. The music at lobby bar is unacceptable noisy even till midnight. The buffet resturant at Ballroom is not so good except there is a show. The Macro Polo restaurant is quite a good one and need 1 day advance booking.

Reviewed October 14, 2019

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9.2
Exceptional
luis from United States
Couple
Deluxe Room
Stayed 6 nights in September 2018

Exceptional”

Very good hotel ,need to improve the Rosmarinos restaurant food and look . Also the snack bar on the swin pool , need more health options ( too much fried foods ). The Marco Polo restaurant is spectacular. The regular dinner is ok , can be better. Overall very good

Reviewed October 01, 2018

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Dear Traveler: Thanks for your comments. We appreciate your time in writing your feedback. Thanks for the suggestion, therefore we can improve our services. We will inform our General Manager so he will take action on this point. We regret not having met your expectations and hope you can give us another opportunity to welcome you again so we can enhance your perception. Regards from Cancun, Hoteles Solaris de México. *T

Responded October 25, 2019
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Ellen from United States
Group
Deluxe Room
Stayed 3 nights in May 2018

Girls Trip!”

Dinners were great. Food in the day was pretty good. Bartenders and staff were AMAZING. Shout out to Luis, Hamilton, Eduardo and the rest of the crew. Couldn't have asked for kinder people. I felt safe the entire time. Safer than I do in Miami. I loved my stay and would recommend it to anyone :)

Reviewed May 12, 2018

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Dear Ellen: We are so happy to know that we succed by offering you a very nice experience at GR Solaris, also we appreciate the opportunity of having been your host in Cancun and it would be great for us to receive you and pamper you again in a nearest future. Thaks for your review and warm regards from Cancun. Hoteles Solaris de México, ^P

Responded May 20, 2018
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Brad from United States
Couple
Deluxe Room - All Inclusive -> 2 Adults
Stayed 5 nights in December 2020

Exceptional ”

We stayed there for a week, toured the Yucatán for a few weeks and we loved the place so much we came back for another week. The entire staff go above and beyond to make you feel at home. Everything was super clean. Our room looked different everyday with different arrangements of flowers and linens. Our maid (Rosario) was a very creative linen artist and we loved the different arrangements she provided each day we were there, a new experience for us. We would definitely go back.

Reviewed December 21, 2020

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8.0
Excellent
Gerard from United States
Family with teens
Deluxe Ocean View
Stayed 5 nights in September 2011

great location”

its always the first stop when you get drop off from the bus by the airport, and when you sign up for tours your always the first one to get picked up

dont waste your time with promo that they want to show you one of their best hotels for a day, spend that time with family or travel in tours. like the chichenitza, tulum, xel ha

Reviewed October 13, 2011

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Dear Gerard: We appreciate so much your time for sharing your experience on Agoda and it would be great to receive you again after 8 years you kindly wrote this comment. See you soon and regards all the way to the US. Hoteles Solaris de México, ^P

Responded May 05, 2018
GR Solaris Cancun Resort & Spa All Inclusive
10.0
Exceptional
Diana from United States
Family with young children
Deluxe Ocean View
Stayed 5 nights in June 2018

perfect hotel with family ”

I love staying in this hotel everyone is so nice and caring and really kid friendly. i would recommended to everyone to stay here we had such a great time and we will come back and stay here again.

Reviewed June 28, 2018

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5.2
Lin from United States
Family with young children
Deluxe Room
Stayed 4 nights in April 2018

Not helpful at all . Argument at front desk ”

I had booking confirmation with agoda for 2 adult and 2 children at 2 rooms . When I tried to check in hotel with a exhausted body at night 11pm, the front desk Josue still gave me a hard time. He insisted to charge me another thousand dollars because their system showed up only 1 person per room even I had a physical printed booking confirmation paper shown. Unbelievable service and not helpful at all. They almost ruined my trip

Reviewed April 20, 2018

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Dear Lin: It was proceeded in accordance with the indicated in our sistem. The reservation had reservations notes to charge for minors during the check in. We regret haven't met your expectations and the perception you got about the service. We listen and care about the experience of our guest, once again we offer you an apology for haven't made your stay memorable. Sincerely yours: Hoteles Solaris de México, ^P

Responded May 05, 2018
GR Solaris Cancun Resort & Spa All Inclusive
12
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