Good 6.6
Based on 76 reviews

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September 28, 2016 - September 30, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About this property

Description

Located in the lovely area of Dukhu Pakis, Graha Residen Serviced Apartments enjoys a commanding position in the restaurants, business, shopping hub of Surabaya. The hotel is not too far from the city center: just 5 km away, and it normally takes about 30 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Rumah Sakit Umum Mitra Keluarga, Consulate of Belgium, Lenmarc Mall.

Graha Residen Serviced Apartments offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Guests can choose from 57 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers an excellent variety of recreational facilities, including theme park, yoga room, fitness center, sauna, outdoor pool. Superb facilities and an excellent location make the Graha Residen Serviced Apartments the perfect base from which to enjoy your stay in Surabaya.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Diving
  • Fitness center
  • Garden
  • Sauna
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Yoga room

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground
  • Theme park

Access

  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 300.000 IDR
Breakfast Charge (when not included in room rate): 80.000 IDR
Check-In From: 02:00 PM
Check-Out From: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 30 km
Number of Restaurants: 1
Number of Rooms : 57
Time to Airport (Minutes): 30
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Recent customer comments

Filter by traveler type
Good



based on 76 reviews
  • Cleanliness 6.4
  • Facilities 8.0
  • Location 6.8
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 6.6
  • Food and dining 6.2
Sort by

Heti from Indonesia
Family with young children
1 Bedroom Apartment With Breakfast
Stayed one night in April 2015
Very quite but need good maintenance
Near shopping area, quite in the city, spacious room
I was enjoying
Reviewed December 27, 2015

techang from Taiwan
Family with young children
Stayed 5 nights in July 2015
Super good swimming pool but the apartment is old
Wonderful swimming pool, good location and environment for family with kids love to swim
The week of staying is comfortable and relaxing. Because the apartment has front yard, there are a lot of ants get into the house.
Reviewed July 22, 2015

Nanik from Indonesia
Family with young children
Stayed 3 nights in July 2015
So So but not like pictures online
the house size was big
The pictures that are shown on your site are for the executive rooms/apartments that are not even available for rent at the moment, So it is very miss leading, The breakfast was always cold and the whole place was being renovated, the whole area is very run down, and the pool was big but had a lot of tiles missing in the pool and you could easily cut your feet on the edge of the tiles, Absolutely no way this place would be higher than 2.5 stars, good points the staff are very friendly and helpful, the apartments are big and lots of room for children to play, but the kitchen was very dirty, should have more control over the pictures that are posted on the website, the rooms posted are not available and shouldnt be allowed to be used as its very mis-leading,
Reviewed July 15, 2015

Budi from Indonesia
Family with young children
Stayed one night in December 2014
Need to be Renovated
Great space, quiet, complete health facility
The residence has three rooms in two floors with guess room and kitchen which convenience for group staying with some activities.
Reviewed May 22, 2015

Robert from Australia
Family with young children
1 Bedroom Apartment With Breakfast
Stayed 17 nights in December 2014
happy stay
the pool, the staff, the location
We had an extended stay as we enjoyed our selves very much, the pool was great, we had lots of troulbe trying to get my son the leave the pool as he was having so much fun.
Reviewed March 17, 2015

jeffri from Indonesia
Group
Stayed one night in December 2014
Not good
Comfort, clean,
.
Reviewed January 05, 2015

Donny from Indonesia
Family with young children
Stayed one night in February 2014
average residence
value for money
the apartment was pretty standard. it is an old residence but its clean. its quite far from major attractions.
Reviewed August 22, 2014

Achmad from Indonesia
Family with young children
Stayed one night in August 2014
mr
staff performance
Reviewed August 07, 2014

Tikno from Indonesia
Business traveler
1 Bedroom Apartment With Breakfast
Stayed one night in June 2014
good villa
nice swim pool
Reviewed July 21, 2014

Robert from Australia
Family with young children
1 Bedroom Apartment With Breakfast
Stayed 5 nights in April 2014
it was OK, but no WiFi, rooms could be cleaner
large rooms large appartment friendly staff qiuet area
peaceful stay, we liked it it was OK
Reviewed June 18, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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