Recent customer comments

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based on 21 reviews
  • Cleanliness 8.9
  • Location 9.6
  • Room comfort and quality 9.5
  • Service 9.1
  • Value for money 8.9
  • Food and dining 7.9
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Nhan from Australia
Solo traveler
Stayed 1 night in May 2012
Convenient location
Central Location, heritage building
Value for money. Hotel is in central location, easy to reach by metro. There are plenty of shops and restaurants near the hotel. Its Rooftop restaurant has a panoramic view of the city. Concierge was helpful and knowledgeable.
Reviewed September 19, 2012

uzi from Israel
Solo traveler
Economy Queen Room
Stayed 1 night in August 2012
Location and rooms
Enjoyed staying will come again. Staying next to the great plaza gives a feeling Of greatness
Reviewed September 05, 2012

Deanna from Hong Kong
Deluxe Queen Room
Stayed 1 night in September 2011
Lovely hotel with really helpful customer service
Location, Decoration, Helpful Customer Service
The hotel's is decorated in art nouveau style and is already a site by itself. Location cannot be more convenient as it is just a short walk (within 30 second) from the zocalo plaza, right opposite the palacio and subway station. The room is nicely decorated and staff are so helpful with sites and everything it is just an impeccable stay. Would certainly return. We also dined at their roof-top restaurant overlooking the plaza - the view is incredible, food is beyond expectation (chilli chocolate chicken; seafood rice), and the price is very reasonable. We are so glad to have stayed at this hotel.
Reviewed September 18, 2011

Robyn from Australia
Deluxe Queen Room
Stayed 4 nights in March 2011
Great Location & nHeritage Listed
Great Position on Zocalo in center of Historic Area. Great views from Bar on roof.
beautiful hotel with amazing lead light glass ceiling and historic ambience. well positioned. quiet, comfortable rooms. free tea & coffee in mornings. close to/ walking distance historic city centre, restaurants & shops.
Reviewed April 12, 2011

Norio from Japan
Deluxe Double Room
Stayed 2 nights in May 2014
Ubicación ideal
atención al cliente, ambiente clásico, silencio del interior del hotel a pesar del bullicio exterior
En conjunto muy recomendable. Sin embargo, cuando llegamos al restaurante(abierto) a la hora prevista para desayunar , no había nadie que nos atendiese. Esperamos unos 10 minutos. Llegó un camarero sin decirnos nada. Sirvió a otro cliente que llegó más tarde...
Reviewed May 22, 2014

JUAN from Spain
Deluxe Queen Room
Stayed 3 nights in March 2012
Excelente ubicación personal encantador
Hotel con gran encanto, excelentes servicio
uno de los hoteles más carismaticos de mexico df. excelente ubicación, desde el restaurante cuando desayunas unas mágnificas vistas al zocalo. habitación encantadora, con todos los complementos. pero lo más destacable el excelente personal,amable, siempre intentando satisfacer todas tus necesidades hasta los mas minimos detalles. se pueden contratar excursiones con precios muy de nuestros hoteles favoritos.
Reviewed April 07, 2012

CHUN-CHICH from Taiwan
Solo traveler
Economy Queen Room
Stayed 2 nights in May 2013
Reviewed September 02, 2013

Kay from Hong Kong
Deluxe Queen Room
Stayed 1 night in March 2013
Classical, historical building and room.
Room, decoration, location
Hotel is a historical, classical building. Not a big hotel but locating right at the main square of Mexico City. Close to subway and Mayor museum (3 mins walk) The only weak point is the slow, unstable Internet in ground hall, and almost-none WiFi at room.
Reviewed April 03, 2013

Min from South Korea
Deluxe Double Room
Stayed 3 nights in August 2013
정말 최고의 호텔
위치, 객실, 서비스
호텔직원들의 서비스가 매우좋았습니다. 호텔의 역사와 내부를 소개시켜주기도 하고 매우 친절하게 설명해줘서 좋았습니다. 그리고 호텔객실도 깨끗하고 어메니티들도 자체브렌드것을 제공해주는데 수제바디솝 진짜좋음ㅋ
Reviewed August 11, 2013

C-M from Sweden
Stayed 5 nights in March 2010
Ett unikt hotel från en svunnen tid.
Fantastiskt vackert hotel med mycket bra läge.
Nattportieren missade att väcka oss när vi skulle checka ut och åka till flygplasten.
Ett 100 år gammal vackert hotel i hjärtat av Mexico. Måste upplevas om man gillar gamla hotel "där historien sitter i väggarna". Ligger dessutom perfekt vid stora torget som kallas Zocalo mer eller mindre mitt emot presidentpalatset, stora katedralen samt Plaza Mayor.
Reviewed March 15, 2010


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