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Excellent9.0
Based on62reviews
Gran Melia Fenix Hotel
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Interior view
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Interior view
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Fitness center
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Balcony/terrace
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Room service [24-hour]

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Nearest essentials

  • Airports
    • 12 km
    • Madrid - Barajas Airport (MAD)
    • 173 km
    • Valladolid International Airport (VLL)
  • Bus and rail stations
    • 250 m
    • Colón Metro Station
    • 350 m
    • Recoletos Metro Station
  • Hospital or clinic
    • 1.4 km
    • Hospital Universitario De La Princesa
  • Pharmacy
    • 350 m
    • Pharmacy
  • Convenience store
    • 1.4 km
    • Multitienda 24 horas 7X24 Convenience Store
  • Cash withdrawal
    • 90 m
    • ATM

More about Gran Melia Fenix Hotel

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Verified traveler reviews

Agoda Reviews (62)
Booking.com Reviews (812)

6.1

Filter by traveler type:
  • Cleanliness 9.4
  • Facilities 8.5
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 9.1
  • Value for money 8.6
  • Cleanliness 9.1
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 8.9
  • Service 9.1
  • Value for money 8.5
Exceptional
  • Cleanliness 9.4
  • Facilities 8.5
  • Location 9.4
  • Room comfort and quality 9.4
  • Service 9.1
  • Value for money 8.7
Excellent
based on 3 reviews
  • Cleanliness 8.7
  • Facilities 6.0
  • Location 9.3
  • Room comfort and quality 9.0
  • Service 8.7
  • Value for money 6.7
Exceptional
based on 3 reviews
  • Cleanliness 10.0
  • Location 9.3
  • Room comfort and quality 10.0
  • Service 9.3
  • Value for money 8.7
Exceptional
based on 7 reviews
  • Cleanliness 9.4
  • Facilities 10.0
  • Location 9.1
  • Room comfort and quality 9.2
  • Service 9.7
  • Value for money 8.9
Excellent
based on 3 reviews
  • Cleanliness 9.3
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 8.0
  • Value for money 8.7
Provided by verified guests of Agoda
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Room type
  • Classic
  • Premium
  • Red Level Room

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Showing 60 verified reviews
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10.0
Jenny from Australia
Couple
Premium
Stayed 5 nights in May 2017
Excellent hotel in a perfect location ”
The rooms are spotless,loved the turn down service at night with a chocolate and bottled water, and the breakfast is very good.
Reviewed May 24, 2017
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10.0
Amy from United States
Family with teens
Premium
Stayed 3 nights in February 2017
Exceptional”
Fabulous location and wonderful staff in every way- would highly recommend this hotel
Reviewed February 27, 2017
Did you find this review helpful? |
8.4
Jorge from Mexico
Couple
Premium
Stayed 3 nights in May 2016
Good a Bit to tight”
Very Good experience in almost every aspect except in space sense. We felt that the room and hotel areas were a bit to tight. Breakfast buffet in main dining room felt a bit forced for people to move around, tables felt kind of close together.
Reviewed June 06, 2016
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8.3
aristotelis from Greece
Couple
Premium
Stayed 3 nights in December 2015
Christmas holidays”
Breakfast, staff, position
Very good
Reviewed January 02, 2016
Did you find this review helpful? |
9.3
Bee from Singapore
Couple
Classic
Stayed 3 nights in November 2015
friendly staff with great location ”
cleanliness, location, restaurant
The reception and the staff were friendly and provide all information and guide. Near colon metro. Easy access to metro station.
Reviewed December 04, 2015
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10.0
John from Australia
Couple
Premium
Stayed 3 nights in September 2015
Hotel with best location and services”
location, services, dining & wining
it was fantastic! it is steps away from high end part of Madrid with lots of restaurants and shops around. the staff is very helpful and friendly, the massage service in the hotel is a must try, not to mention the martini bar! it was just great, would recommned anyone to stay at this hotel when visiting Madrid.
Reviewed October 05, 2015
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10.0
brian from Ireland
Couple
Premium
Stayed 7 nights in September 2015
n a”
location food excellent service all over hotel
excellent no problems
Reviewed September 22, 2015
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9.0
LARINE from Indonesia
Couple
Red Level Room
Stayed 3 nights in October 2014
Great stay”
Lounge access, Hard Rock Cafe, well trained staff
Amazing, premium lounge access with free flow Moet and Chandon champagne, and other beverages, snacks and tapas for the whole afternoon was a real plus during our stay. Room was very clean and quite spacious, bathroom is small, amenity by Clarins, overall leaves good impression. Hala Madrid! Will come again for sure
Reviewed August 10, 2015
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9.7
Murad from Italy
Business traveler
Premium
Stayed 4 nights in July 2015
All the staff were extremely helpful ”
Comfort service location
Excellent
Reviewed July 06, 2015
Did you find this review helpful? |
9.7
George from Australia
Couple
Premium
Stayed 2 nights in June 2015
Verrry Niice”
Large rooms, informative staff, shear luxury
Wonderful stay, informative attentive staff. Good position.
Reviewed July 02, 2015
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