Gran Melia Fenix Hotel
Gran Melia Fenix Hotel
See all 64 photos
Classic Gran Melia Fenix Hotel
Classic
See all 64 photos
Interior view Gran Melia Fenix Hotel
Interior view
See all 64 photos
Fitness center Gran Melia Fenix Hotel
Fitness center
See all 64 photos
Ballroom Gran Melia Fenix Hotel
Ballroom
See all 64 photos
See map Gran Melia Fenix Hotel
See map
Location
Exceptional
9.2
See all 64 photos Gran Melia Fenix Hotel
See all 64 photos
Removed from saved list

Gran Melia Fenix Hotel

Exceptional location
Have a question for Gran Melia Fenix Hotel?
Excellent
From 88 reviewsSee what guests said
8.8
Recommended by 92% of guests
  • Airport transfer

  • 270 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.3
Exceptional
Room comfort & quality
Presidential Penthouse Suite Red Level
Presidential Penthouse Suite Red Level
...
  • 200 m²/2153 ft²
  • Executive lounge access
  • 1 super king bed and 1 sofa...
Enter dates to see prices
Grand Premium Room with Hot Tub Red Level
Grand Premium Room with Hot Tub Red Level
...
  • 53 m²/570 ft²
  • Bathtub
  • 1 double bed
Enter dates to see prices
One Bedroom Suite
One Bedroom Suite
...
  • 40 m²/431 ft²
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
Supreme
Supreme
...
  • 33 m²/355 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Penthouse Suite
Penthouse Suite
...
  • Executive lounge access
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Red Level Room
Red Level Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
One-Bedroom Suite Red Level (3 Adults + 1 Child)
One-Bedroom Suite Red Level (3 Adults + 1 Child)
...
  • 45 m²/484 ft²
  • Bathtub
Enter dates to see prices
One-Bedroom Suite Red Level (4 Adults)
One-Bedroom Suite Red Level (4 Adults)
...
  • 80 m²/861 ft²
  • Bathtub
Enter dates to see prices
Deluxe Junior Suite Red Level
Deluxe Junior Suite Red Level
...
  • 50 m²/538 ft²
  • Bathtub
  • 1 super king bed
Enter dates to see prices
Penthouse Suite Red Level (4 Adults)
Penthouse Suite Red Level (4 Adults)
...
  • 80 m²/861 ft²
  • Bathtub
Enter dates to see prices
Have a question for Gran Melia Fenix Hotel?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Gran Melia Fenix Hotel

More about Gran Melia Fenix Hotel

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Spanish cuisine
Spanish cuisine
Cafeteria Serrano 50
200 mSpanish
El Fogon de Los Deseos
250 mSpanish
La Nina
320 mSpanish
Mediterranean cuisine
Mediterranean cuisine
Dry Martini by Javier de Las Muelas
10 mMediterranean
Bbb Humor
240 mMediterranean
Petit Appetit
270 mMediterranean
European cuisine
European cuisine
Caray
10 mEuropean, Mediterranean, Spanish
Arriba
60 mEuropean, Mediterranean, Spanish
Tierra Del Queiles
80 mEuropean, Mediterranean, Spanish

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (88)Booking.com Reviews (780)
8.8
Excellent
Cleanliness9.2
Facilities8.2
Location9.2
Room comfort and quality9.3
Service8.9
Value for money8.4
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Español
简体中文
العربية
more
Room type
Classic
Premium
Red Level Room
Search reviews
Now you can search for any keyword within the reviews
Showing 68 verified guest comments
1234
9.2
Melissa from El Salvador
Couple
Classic
Stayed 2 nights in April 2018
Good location. Excellent service”
Great location next to Serrano Street where all the high end stores in Madrid are. Service from staff : second to none.
Reviewed May 04, 2018
8.8
Aurelio from Mexico
Couple
Premium
Stayed 8 nights in November 2017
Lovely place, super location , cozy and easy ”
Great place, fully recommmend it
Reviewed November 29, 2017
8.8
Guochun from China
Couple
Premium
Stayed 3 nights in August 2017
5-star with great service”
Although rooms are a little bit small, service is great at this hotel, from doorman to reception and housekeeping. We once asked for non-slip mat for bathtub that they didn't have. Housekeeping provided a temporary solution and acquired the mat for us on the second day. Breakfast is very good. Silverware is used everywhere. It's close to high-end shopping street Serrano. All in all, this is a high-quality hotel at a reasonable price.
Reviewed August 13, 2017
10.0
Christine from Philippines
Family with young children
Premium
Stayed 2 nights in July 2017
Exceptional”
Worth going back to
Reviewed July 07, 2017
10.0
Jenny from Australia
Couple
Premium
Stayed 5 nights in May 2017
Excellent hotel in a perfect location ”
The rooms are spotless,loved the turn down service at night with a chocolate and bottled water, and the breakfast is very good.
Reviewed May 24, 2017
10.0
Amy from United States
Family with teens
Premium
Stayed 3 nights in February 2017
Exceptional”
Fabulous location and wonderful staff in every way- would highly recommend this hotel
Reviewed February 27, 2017
8.4
Jorge from Mexico
Couple
Premium
Stayed 3 nights in May 2016
Good a Bit to tight”
Very Good experience in almost every aspect except in space sense. We felt that the room and hotel areas were a bit to tight. Breakfast buffet in main dining room felt a bit forced for people to move around, tables felt kind of close together.
Reviewed June 06, 2016
8.3
aristotelis from Greece
Couple
Premium
Stayed 3 nights in December 2015
Christmas holidays”
Breakfast, staff, position
Very good
Reviewed January 02, 2016
9.3
Bee from Singapore
Couple
Classic
Stayed 3 nights in November 2015
friendly staff with great location ”
cleanliness, location, restaurant
The reception and the staff were friendly and provide all information and guide. Near colon metro. Easy access to metro station.
Reviewed December 04, 2015
10.0
John from Australia
Couple
Premium
Stayed 3 nights in September 2015
Hotel with best location and services”
location, services, dining & wining
it was fantastic! it is steps away from high end part of Madrid with lots of restaurants and shops around. the staff is very helpful and friendly, the massage service in the hotel is a must try, not to mention the martini bar! it was just great, would recommned anyone to stay at this hotel when visiting Madrid.
Reviewed October 05, 2015
10.0
brian from Ireland
Couple
Premium
Stayed 7 nights in September 2015
n a”
location food excellent service all over hotel
excellent no problems
Reviewed September 22, 2015
9.0
LARINE from Indonesia
Couple
Red Level Room
Stayed 3 nights in October 2014
Great stay”
Lounge access, Hard Rock Cafe, well trained staff
Amazing, premium lounge access with free flow Moet and Chandon champagne, and other beverages, snacks and tapas for the whole afternoon was a real plus during our stay. Room was very clean and quite spacious, bathroom is small, amenity by Clarins, overall leaves good impression. Hala Madrid! Will come again for sure
Reviewed August 10, 2015
9.7
Murad from Italy
Business traveler
Premium
Stayed 4 nights in July 2015
All the staff were extremely helpful ”
Comfort service location
Excellent
Reviewed July 06, 2015
9.7
George from Australia
Couple
Premium
Stayed 2 nights in June 2015
Verrry Niice”
Large rooms, informative staff, shear luxury
Wonderful stay, informative attentive staff. Good position.
Reviewed July 02, 2015
8.7
Susan from United States
Family with teens
Premium
Stayed 1 night in May 2015
Very nice hotel”
Nice neighborhood, comfort of the room, easy taxi access
One of the best hotel in my 28 days trip. Will stay there again.
Reviewed June 17, 2015
8.3
Phil from United Kingdom
Solo traveler
Premium
Stayed 1 night in May 2015
comfortable quality hotel”
good location, comfortable room, good food
From arrival you were made welcome. The room was well laid out and comfortable. The location of the hotel was within walking distance of the old town and was also close to the metro system. The food was good and not to expensive however on a negative no complimentary water was provided and a small bottle of water cost 5 Euros.
Reviewed May 23, 2015
6.7
Christopher from United Kingdom
Couple
Premium
Stayed 1 night in May 2015
Brusk, discourteous and rude staff”
Comfort of the room, location
Not great
Reviewed May 13, 2015
9.0
aligo from Indonesia
Couple
Premium
Stayed 4 nights in April 2015
Great location”
Location, great room, near the shopping district
Reviewed April 27, 2015
8.3
Zain from Malaysia
Couple
Premium
Stayed 3 nights in December 2014
a really nice stay at this hotel”
location / staff / room
My wife and I had a pleasant stay during our visit to Madrid. The staff at the hotel were friendly, couteous. and very helpful. Location of the hotel is very good. Calle de Serrano ( high end shopping )is about 2 minutes walk from the hotel. Basically the hotel is located at the nice part of the city. The rooms and bathroom are very clean and comfortable. Overall, it was a good decision to stay at Gran Melia Fenix.
Reviewed December 29, 2014
9.3
Zain from Malaysia
Couple
Classic
Stayed 1 night in December 2014
Worth the money!”
Location, staff friendliness, rooms
We had a great stay at Gran Melia. The location was perfect! Hotel staff were friendly and helpful too.
Reviewed December 21, 2014
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices