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Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia
Palacio de los Duques Gran Melia

Removed from saved list

9.3

Exceptional

26 reviews

26 reviews

Breakfast1
Housekeeping1
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Desperate Literature

40 m

Petra's International Bookshop

50 m

La Viuda Negra

90 m

Alambique

100 m

Real Academia Nacional de Medicina

110 m

Popular landmarks
Royal Palace of Madrid

440 m

Gran Vía

460 m

Mercado de San Miguel

480 m

Plaza Mayor

500 m

Thyssen-Bornemisza Museum

1.3 km

Closest landmarks
CAMPOMANES, CALLE, DE,13

50 m

Farmacia - Calle Arrieta 15

130 m

Royal Theatre

170 m

LEGANITOS, CALLE, DE,8

180 m

ENCARNACION, CALLE, DE LA,8

180 m

Palacio de los Duques Gran Melia

Cuesta Santo Domingo, 5 y 7, City Center, Madrid, Spain, 28013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Madrid

Check-in [24-hour]

Airport transport

170 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Madrid every 3 minutes on Agoda.com
Value for money8.6
Distance to city center0 km
Location rating9.5
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.9 km

Rooms available at Palacio de los Duques Gran Melia

Red Level Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 king bed
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Red Level Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Premium Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
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Presidential Penthouse Suite Red Level
...
  • Room size: 130 m²/1399 ft²
  • Outdoor view
  • 1 king bed
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Red Level Room
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 1 king bed
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The Royal Suite Red Level
...
  • Room size: 200 m²/2153 ft²
  • Outdoor view
  • 1 king bed & 1 king bed
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Supreme Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite with Terrace Red Level
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 queen bed
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Three-Bedroom Suite Red Level
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 1 double bed & 1 double bed...
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Two Bedroom Suite Red Level (4 adults + 2 Children)
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 double bed & 1 sofa bed &...
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Frequently asked questions

What time is check-in and check-out at Palacio de los Duques Gran Melia?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Palacio de los Duques Gran Melia also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palacio de los Duques Gran Melia has a car park that's close to the hotel. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Palacio de los Duques Gran Melia?

Start your mornings right, with the continental and buffet breakfast options offered at Palacio de los Duques Gran Melia. Adults can enjoy breakfast offered with an additional charge of 35 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia features an on-site restaurant for your dining convenience.

What is the smoking policy at Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Palacio de los Duques Gran Melia?

The closest train, metro, or bus station to Palacio de los Duques Gran Melia is Ópera Metro Station, 160 m away.

What restaurants are nearby Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia’s neighborhood is City Center which includes popular restaurants such as La Taberna de Benjas, El miniBAR and Del Greco.

What popular shopping places are close to Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia is located in City Center area which features shopping places such as Gran Vía, El Rastro Market and Desperate Literature.

What are popular attractions near Palacio de los Duques Gran Melia?

Palacio de los Duques Gran Melia is located in City Center area, which is famous for attractions such as Royal Palace of Madrid, Plaza Mayor and Thyssen-Bornemisza Museum.

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Explore the neighborhood

What people love about Palacio de los Duques Gran Melia

  • 10

    Exceptional

    "Most of all, the people who work there (all of them!) are 100% custom focused, super friendly, sincere always willing and available to help with any need."

    Joseph

    |

    July 21, 2018

  • 10

    Exceptional
    Breakfast

    "Rooms, pool, location, outstanding breakfast and above average restaurants."

    Joseph

    |

    July 21, 2018

Property ranking|Compared to 2,949 Madrid properties
See all rankings
Service score
9.7/10
Cleanliness score
9.8/10
Value for money score
8.6/10
Location score
9.5/10
Better than
99
%
of Madrid properties
Better than
99
%
of Madrid properties
Better than
98
%
of Madrid properties
Better than
98
%
of Madrid properties
Overall rating:

9.3

Exceptional
26 reviews
Cleanliness
9.8
Facilities
9.1
Location
9.5
Read all reviews >
More about Palacio de los Duques Gran Melia

More about Palacio de los Duques Gran Melia

Palacio de los Duques Gran Melia

See the best of Madrid with a stay at Palacio de los Duques Gran Melia, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Madrid is easy with a stay at Palacio de los Duques Gran Melia, just 440 m from Royal Palace of Madrid.
The facilities and services provided by Palacio de los Duques Gran Melia ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Madrid.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Palacio de los Duques Gran Melia. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Palacio de los Duques Gran Melia also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Palacio de los Duques Gran Melia. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, solarium, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

There are many attractions to discover within close proximity to Palacio de los Duques Gran Melia. Learn about the city's art history with a day at Prado Museum located 1.4 km away, where you can see collections by famous artists. If you're a fan, you'll want to relive the greatest sporting moments of the local team at Santiago Bernabéu Stadium located 4.1 km away.


Reasons to stay here

Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 99% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Arabic
  • Croatian
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Blackout curtains
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Mini bar
  • Phone
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Dos Cielos Madrid by Hermanos Torres

  • Cuisine: Mediterranean
  • Menu: Buffet

MontMartre 1889

  • Cuisine: French, Spanish
  • Menu: Buffet

Coroa Gallety & Gardens

  • Cuisine: Spanish
  • Menu: Buffet
Location
Cuesta Santo Domingo, 5 y 7, City Center, Madrid, Spain, 28013
Exceptional
Location

9.5

Airports

  • Adolfo Suárez Madrid-Barajas Airport (MAD)
    14.9 km
  • Valladolid Airport (VLL)
    171.8 km

Public transportation

  • Ópera Metro Station
    170 m
  • Santo Domingo Metro Station
    210 m

Hospital or clinic

  • Farmacia - Calle Arrieta 15
    130 m

Shopping

  • Gran Vía
    460 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Royal Palace of Madrid
    440 m
  • Gran Vía
    460 m
  • Mercado de San Miguel
    480 m
  • Plaza Mayor
    500 m
  • Thyssen-Bornemisza Museum
    1.3 km
  • Prado Museum
    1.5 km
  • Museo Nac. Centro de Arte Reina Sofia
    1.8 km
  • Buen Retiro Park
    2.2 km
  • Museo Sorolla
    2.2 km
  • Santiago Bernabéu Stadium
    4.1 km

Nearby landmarks

  • Desperate Literature
    40 m
  • Petra's International Bookshop
    50 m
  • CAMPOMANES, CALLE, DE,13
    50 m
  • La Viuda Negra
    90 m
  • Alambique
    100 m
  • Real Academia Nacional de Medicina
    110 m
  • Lope de Vega Statue
    130 m
  • Farmacia - Calle Arrieta 15
    130 m
  • Antigua Casa Talavera
    150 m
  • Monasterio de la Encarnacion
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)35 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsNO
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 180
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2016

Parking

  • Daily parking fee35 EUR
Property announcements

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Reviews of Palacio de los Duques Gran Melia from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.8
Facilities9.1
Location9.5
Service9.7
Value for money8.6
High score for Madrid
Rating
9+ Exceptional (11)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (4)
Jun - Aug (3)
Sep - Nov (4)
Dec - Feb (2)
All guests (26)
All room types
All languages

Show reviews that mention 

Showing 13 verified guest comments
10.0
Exceptional
Joseph from United States
Couple
Premium Room
Stayed 3 nights in July 2018

None Better”

This hotel has it all...rooms, pool, location, outstanding breakfast and above average restaurants. Most of all, the people who work there (all of them!) are 100% custom focused, super friendly, sincere always willing and available to help with any need.

Reviewed July 21, 2018

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10.0
Exceptional
Stelios from United Kingdom
Couple
Premium Room
Stayed 2 nights in December 2019

Excellent hotel with great staff. ”

Amazing, we very much enjoyed this hotel staff were very friendly and helpful, location was great, hotel was beautiful, rooms were great, clean and well presented, would definitely use again

Reviewed December 09, 2019

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10.0
Exceptional
Sue from United Kingdom
Family with teens
Red Level Deluxe Room
Stayed 3 nights in April 2017

OUTSTANDING HOTEL”

The red level is well worth the extra. We had two entry level rooms which were beautiful. This is one of the best hotels I have been to in Europe. Highly recommended, this is not a cheap hotel but the best never is!

Reviewed September 09, 2017

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6.8
Good
Ferdinand from United Kingdom
Family with teens
Deluxe Red Level (3 Adults)
Stayed 7 nights in April 2018

Over priced”

be careful with room size and location. They are smaller than depicted and you can easily get an inward view for approx 900 euro a night.

Reviewed April 14, 2018

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9.2
Exceptional
JEAN-CLAUDE from France
Couple
Classic Room
Stayed 2 nights in December 2017

Expensive but really good”

Breakfast 35 € pp too expensive Otherwise perfect

Reviewed December 05, 2017

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10.0
Exceptional
michelle from Mexico
Couple
Classic Room
Stayed 3 nights in August 2018

Amazing! Espectacular!”

El hotel es simplemente fabuloso! Decorado y atendido al detalle! Está situado cerca de la plaza Santo Domingo que es una zona peatonal muy animada para caminar, súper cerca de la gran vía y de múltiples locaciones como el palacio real, Plaza Mayor, la Puerta del sol, etc (15 mins caminando). El personal súper atento y lleno de amabilidad. La habitación era un sueño, con amenities de Clarins. Hacían la limpieza dos veces al día. Nos sentimos verdaderamente relajados y en casa en este hotel. Los precios del restaurante son algo elevados, así como los consumibles dentro del hotel (Coca-Cola o cerveza 7.5 euros), pero bueno es 5 estrellas. Como dato extra Recomiendo comer tacos de cochinita en un mini restaurante mexicano frente al hotel, deliciosos! Si te lo puedes pagar, quédate aquí! Nosotros volveremos!

Reviewed August 23, 2018

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10.0
Exceptional
Akira from Japan
Couple
Supreme Room
Stayed 1 night in November 2019

素晴らしいホテル”

友人の推薦で泊まることを決めたため事前にホテル情報をチェックしなかったのですが、立地が最高でした。 オペラ座・王宮・グランビア通り・デルソル広場・プラド美術館・ソフィア美術館は全て徒歩圏内でしたし、地下鉄も2駅が5分以内で利用できました。 玄関が小さく車寄せが無いので、初めてだとホテルそのものの存在を見落とすかもしれませんね。でも、中に入れば素敵な空間が広がっていました。 ホテルスタッフ(ドアマン・フロント・コンシェルジュ・レストラン・メイドサービス等)の教育が行き届いており、大変気持ちよく滞在出来ました。

Reviewed November 13, 2019

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9.2
Exceptional
Akira from Japan
Couple
Supreme Room
Stayed 2 nights in November 2019

素晴らしいホテル”

エントランスに車寄せが無く、玄関が小さいので外観からは立派に見えませんが、中に入ると素敵な空間が広がっています。スタッフは 大変良く教育されていて、皆さんグラン・メリア・パラシオに誇りを持って仕事されているなと観てとれ、ホスピタリティは一流でした。 今まで45年近く国内外でホテルに泊まっていますが、客室内の天井の高さは一番クラスで空間が広いので大変くつろげました。 ホテルの立地も良く、市内観光やショッピングには徒歩で行け、地下鉄の駅にも近く時間を有効に使えました。 Excellent Hotel!

Reviewed November 08, 2019

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7.6
Very good
hiroharu from Japan
Couple
Red Level Deluxe Room
Stayed 4 nights in November 2018

Very good”

スタッフの対応が良かった

Reviewed November 26, 2018

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10.0
Exceptional
HISAKO from Japan
Solo traveler
Red Level Deluxe Room
Stayed 4 nights in July 2018

とても素敵なホテル”

5つ星だけど、気取った感じはなくスタッフはとても親切でした。 元男爵の家を改造したそうです。 その為中は少し入り組んでいますが、 スパもジムもあり街中なのに屋上をプールもあります。ソロから歩いて6分ほどです。 繁華街のすぐ近くですが、1本裏に入った所にあるのでとても静かです。

Reviewed July 24, 2018

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9.6
Exceptional
chao from China
Couple
Premium Room
Stayed 4 nights in April 2018

服务很好,员工很贴心”

每个员工都很热情,会积极的和我们打招呼,服务非常好

Reviewed May 08, 2018

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10.0
Exceptional
Chenwei from China
Solo traveler
Classic Room
Stayed 5 nights in March 2017

本次西班牙之旅最好的酒店”

房间设施都很新,宽敞舒适,非常干净。早饭很丰富,冷热食都有。服务非常非常热情,每天进出碰到的每一个工作人员都会与你微笑问好,回答问题热情周到。本次西班牙之旅最喜欢的酒店。

Reviewed March 18, 2017

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10.0
Exceptional
Øivind from Norway
Couple
Classic Room
Stayed 3 nights in September 2018

Fantastisk Hotel med super beliggenhet ”

Super takterrasse med både basseng og boblebad ! Frokosten er verdt besøket alene !

Reviewed September 17, 2018

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