Excellent 8.2
Based on 1196 reviews

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About this property


Ideally nestled in the heart of Medan, right across the famous Merdeka Walk, this charming venue is excellent for both business and leisure travelers. This luxurious 5-star property continuously strives to be Medan’s leading international hotel. Guests can enjoy the pristine surroundings with access to the business district, dining venues, food center, and shopping arcade. Grand Aston City Hall Hotel & Serviced Residences is in fact one of the few commercial buildings in Sumatera with a seismic bearing device that minimizes the impact of earthquakes. If dining out is too much trouble, simply choose one of the hotel’s four food and beverage outlets. There is also a top-end private executive club and night club. Grand Aston City Hall Hotel & Serviced Residences is indeed a stylish place of stay as it is perfect for business, family vacations, couples, and even social gathering.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400000 IDR
Breakfast Charge (when not included in room rate): 135000 IDR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 Km
Distance to Airport: 39 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 14
Number of Restaurants: 2
Number of Rooms : 250
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type

based on 1196 reviews
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.8
Sort by

Shaiful from Malaysia
Stayed 2 nights in January 2016
Value for money
Great location and excellent facilities. Right in the heart of all activities in Medan. However, the breakfast crowd can be off putting when group tourists are present. Too busy and finding a place to sit can be challenging. Avoid staying here during major holidays. Otherwise, very recommendable.
Reviewed September 21, 2016

Lauw from Indonesia
Solo traveler
Stayed 2 nights in September 2016
Good hotel
Good hotel to stay. The location near train station. And the fitness centre is good and quite complete equipment.
Reviewed September 16, 2016

ho from Singapore
Business traveler
King Spa Room
Stayed one night in May 2016
Good hotel
Accessible .comfortable . Premium hotel . Spacious . Helpful staff
Reviewed September 14, 2016

ho from Singapore
Business traveler
Two Bedroom Apartment
Stayed one night in May 2016
Premium hotel
Comfortable . Spacious . Accessible . Safe . Very good stay . Good hotel staff
Reviewed September 14, 2016

Analyn from Singapore
Stayed 2 nights in September 2016
Excellent Location and staffs and service
Location just opposite Medeka walk and very near to train station (3-5 mins by car). The hotel provided free shuttle to train station which help us catch the train on time for our departure flight. They also helped us arranged a car/driver for a day tour to Berastagi. The only downside during our stay at the hotel was their internet connection, we have to log-in everynow and then, they keep on asking for the login details (username and password)
Reviewed September 13, 2016

Gama from Indonesia
Business traveler
Stayed one night in September 2016
pleasant place to spend in Medan
Highly recomended hotel since it just 10min walking from airport train station & just across the Merdeka Park where you can indulge your taste to fulfill your hunger with very reasonable price sourrended with big tress.
Reviewed September 10, 2016

Yoke from Malaysia
Business traveler
Deluxe Double or Twin Room
Stayed one night in August 2016
Good Stay
The place is clean and warm
Reviewed September 08, 2016

Andrew from Singapore
Business traveler
King Spa Room
Stayed one night in August 2016
No smoking rooms?
No smoking rooms?
Reviewed September 06, 2016

Hermanto from Indonesia
Business traveler
Premier Deluxe Double Room
Stayed 2 nights in April 2016
The Subaru Impreza is a compact automobile that has been manufactured since 1992 by Subaru. Subaru i
The Subaru Impreza is a compact automobile that has been manufactured since 1992 by Subaru. Subaru introduced the Impreza as a replacement for the Leone, with the Leone's EA series engines replaced by the newer EJ series versions. Now in its fourth generation, Subaru has offered four-door sedan and five-door hatchback body variants since 1992; the firm also offered a coupe from 1995 until 2000. Mainstream versions have received naturally aspirated "boxer" flat-four engines ranging from 1.5- to 2.5-liters, with the performance-oriented Impreza WRX and WRX STI models uprated with the addition of turbochargers. Since the third generation series, some markets have adopted the abbreviated Subaru WRX name for these high-performance variants. The first three generations of Impreza in North America were also available with an off-road appearance package titled Subaru Outback Sport. For the fourth generation, this appearance package became known as the Subaru XV, and is sold internationally. Subaru has offered both front- and all-wheel drive versions of the Impreza. Since the late-1990s, some markets have restricted sales to the all-wheel drive model—therefore granting the Impreza a unique selling proposition in the global compact class characterized by front-wheel drive. However, Japanese models remain available in either configuration.
Reviewed September 05, 2016

Chris from Australia
Stayed one night in August 2016
Great location, great staff and facilites
The hotel is an easy walk to the station, for the airport train. The traffic around Merdeka Walk is pretty busy, but the hotel provide a security guy to help crossing the road, especially good with suitcases. Plenty of places to eat on Merkdeka Walk.
Reviewed September 04, 2016


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