Grand Aston City Hall Hotel & Serviced Residences
Free Wi-Fi
2017

Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia
- View on map
Deluxe  - Bed Grand Aston City Hall Hotel & Serviced Residences
Deluxe - Bed
    Removed from saved list
    Lobby Grand Aston City Hall Hotel & Serviced Residences
    Lobby Grand Aston City Hall Hotel & Serviced Residences
    Swimming pool Grand Aston City Hall Hotel & Serviced Residences
    Deluxe  - Bed Grand Aston City Hall Hotel & Serviced Residences
    See all 49 photos
     Grand Aston City Hall Hotel & Serviced Residences

    Grand Aston City Hall Hotel & Serviced Residences Reviews

    8.3
    Excellent
    /10
    (1834 reviews)See what guests said
    9.2
    Exceptional

    "Great location, easy access to all kind of facilities and de..."

    Mellyana

    -

    November 6, 2018

    8.5
    Excellent cleanliness
    Recommended by 91% of guests

    Things you’ll love about Grand Aston City Hall Hotel & Serviced Residences

    Things you'll love

    • 320 meters to public transportation

    • Airport transfer

    • Located in heart of Medan

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Centre Point Mall540 m
  • Tjong A Fie Mansion640 m
  • Shri Mariamman Temple980 m
  • Rahmat Museum1.27 km
  • Vihara Gunung Timur Temple1.58 km
  • Maimun Palace1.82 km
  • Medan Grand Mosque2 km
  • Maha Vihara Maitreya Cemara Asri2.44 km
  • Marian Shrine of Annai Velangkanni8.97 km
  • Maha Vihara Maitreya16.65 km
  • Don't miss out!

    11 travelers have booked today.

    Value for money8.1
    Distance to city center1 Km
    Location rating8.8
    Nearest airportKualanamu International Airport (KNO)
    Distance to airport23.0 km

    Rooms available at Grand Aston City Hall Hotel & Serviced Residences

    8.2
    Excellent
    Room comfort & quality
    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 81 m²/872 ft²
    • Pool view
    • 1 king bed & 1 single bed ...
    Enter dates to see prices
    Aston Suite
    Aston Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 72 m²/775 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    King Spa Room
    King Spa Room
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Junior Suite Room
    Junior Suite Room
    ...
    • Room size: 39 m²/420 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Aston Club Room
    Aston Club Room
    ...
    • Non-smoking
    Enter dates to see prices
    Deluxe Corner  Room
    Deluxe Corner Room
    ...
    • Non-smoking
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices
      Have a question for Grand Aston City Hall Hotel & Serviced Residences?

      What people love about Grand Aston City Hall Hotel & Serviced Residences

      • 10.0
        Exceptional

        "Good hotel"

        Desy

        |

        November 21, 2018

      • 9.6
        Exceptional

        "Breakfast was great choice."

        Jeff

        |

        September 4, 2017

      • 10.0
        Exceptional

        "Nice staff, quick check in and check out service, near play zone , near mall/shopping center, near food court (very strategic location)"

        Setiawan

        |

        August 18, 2017

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Grand Aston City Hall Hotel & Serviced Residences

      More about Grand Aston City Hall Hotel & Serviced Residences

      10.0
      Exceptional

      "It was very nice hotel!"

      Levon

      |

      January 13, 2019

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Great stay and friendly staff"

      Zhi X.

      |

      November 5, 2018

      Read more reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Grand Aston City Hall Hotel & Serviced Residences from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1834)Booking.com Reviews (279)
      8.3
      /
      10
      Cleanliness8.5
      Facilities8.4
      Location8.8
      Room comfort and quality8.2
      Service8.2
      Value for money8.1
      All languages
      All guests (1834)
      All room types

      Show reviews that mention 

      Showing 1450 verified guest comments
      12345
      8.8
      Excellent
      greg from Indonesia
      Couple
      Deluxe
      Stayed 3 nights in April 2019

      Great Staff, Thin Walls!”

      We had a room with kids next door...oh the noise! That is not a complaint about the kids, their noise was not so loud, but the damn wall between our rooms was just not stopping any noise and we were woken way too early every morning. We tolerated it for two nights, which was a mistake, then complained, but the people already checked-out. So best advice is to insist you want a room isolated from other guests - unless you want to hear way too much!

      Reviewed April 20, 2019
      9.6
      Exceptional
      Chia from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in April 2019

      Good Location & Clean Room ”

      The Location is Good, the hotel just opposite the Merdeka Walk. The King Size Bed is Super Comfortable, didn't know what brand of the mattress . The only uncomfortable is when i reach , the non-smoking room is not available. i have to stay at smoking room floor. which you could found all your clothes full of smoking smell when come back.

      Reviewed April 08, 2019
      9.2
      Exceptional
      joane from Malaysia
      Family with young children
      Deluxe
      Stayed 2 nights in May 2019

      Hotel with good location”

      Hotel's spa is very good trt with cheap price.

      Reviewed May 16, 2019
      10.0
      Exceptional
      LEE from Malaysia
      Couple
      King Spa Room
      Stayed 1 night in May 2019

      Fantastic hotel ”

      Is a fantastic hotel and clean comfortable hotel. Location very convenient and opposite hotel got a lot of food. Is a 5 star 🌟 hotel. Value for money . Will recommend for my friends and family.

      Reviewed May 09, 2019
      9.6
      Exceptional
      Mirul from Singapore
      Couple
      Two Bedroom Apartment
      Stayed 3 nights in January 2019

      Some minor adjustments to look into”

      Staying in the apartment with my partner for 3 nights. Front desk was spectacular, staff from the gym, spa, swimming pool and restaurants treated and greeted us welll. Breakfast spread was splendid as well. However, my partner contracted rashes during the stay. Further check, we noticed yellow stains hidden on the linens. Perhaps housekeeping can do such checks to avoid further complaints by your guests. Since I was staying in an apartment with kitchenette, I was expecting complete cutlery, utensils and kitchen accessories. I was surprised none of these were available. Perhaps you can consider placing knives, scissors and cutting board for all the apartments? Thumbs up for your services but I believed you can be better. Glad to stay at your apartment and will come back again..

      Reviewed January 22, 2019
      9.6
      Exceptional
      Chou from Singapore
      Couple
      Deluxe
      Stayed 1 night in May 2019

      Nice and big space. Located at centwr”

      Waiting time for check in is quiet long

      Reviewed May 04, 2019
      8.8
      Excellent
      keith from United Kingdom
      Solo traveler
      King Spa Room
      Stayed 1 night in April 2019

      Excellent”

      Little expensive for what it is. But still very nice. If you are like me and a gym is important This is a good hotel to stay. Food was nice and the breakfast was well worth the money. All in all 8/10. Would stay again

      Reviewed April 14, 2019
      9.2
      Exceptional
      Mellyana from Indonesia
      Business traveler
      Two Bedroom Apartment
      Stayed 3 nights in October 2018

      Home office away from office and home”

      Great location, easy access to all kind of facilities and delicious food. Walking distance to Merdeka Walk, Rail-Link, Kesawan and others. We use train from airport and walk to the apartment and vice versa. Taxi aways available in the area, it's only a minute to order one. Minimum staff (day time receptionist and 24-hrs security) and they are all attentive and ready to serve. My check in was fast and easy. Appreciate it. I didn't expect to have a breakfast at the hotel. They are delicious with abundant menu. Swimming pool is available with nice temperature. Outdoor running is easy, just walk to Merdeka Walk. Wifi is working well. Everything in the room is working well. Spacious and just the right amount of light. I would definitely come back if I have another business trip in Medan.

      Reviewed November 06, 2018
      10.0
      Exceptional
      Frank from Australia
      Couple
      Deluxe
      Stayed 1 night in September 2018

      Airport Access”

      Have stayed at Grand Aston many times but on this occasion took the Air Train from KNO airport. Staff at hotel did a free shuttle and picked us up from the train station in Medan City and to the hotel. Thanks

      Reviewed October 01, 2018
      8.4
      Excellent
      Wan from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in August 2018

      nyaman”

      selama tinggal disini enak.. lokasi cukup strategis.. belakang ada mal walaupun bukan mal terkenal.. seberang ada Merdeka Walk jadi ga akan kelaparan kalau malam.. ga jauh juga ke stasiun kereta api buat bolak balik bandara yang lebih pasti waktunya..

      Reviewed August 09, 2018
      7.2
      Very good
      fauzy from Malaysia
      Family with teens
      Two Bedroom Apartment
      Stayed 2 nights in January 2019

      good location”

      the hotel is well located near to the main train stationand fronting Merdeka Walk. our 2 room apartment suite was value for money. however the hotel does not project a life, perhaps due to the empty shops along its corridor. a plus point is that breakfast spread was really good.

      Reviewed February 01, 2019
      9.2
      Exceptional
      ENZELIN from Indonesia
      Family with young children
      Two Bedroom Apartment
      Stayed 3 nights in December 2018

      Lovable Family Stay”

      Overall, our family enjoyed the space of the apartments, perfect for gathering big family like ours. Yet, the breakfast location was a bit too far, which took 10 minutes walk; This caused the older ones felt inconvenient. Fortunately, the food was nice, especially the local dishes tasted delicious. However, during our three days stay, there were no significant changing of menu, maybe the restaurant/ hotel should consider this matter.

      Reviewed January 02, 2019
      9.6
      Exceptional
      BERNARD from Ireland
      Couple
      One Bedroom Apartment
      Stayed 5 nights in December 2018

      Excellent service and location”

      Medan is not the easiest of cities to get around, so having a hotel with good room service and facilities in a good central location is vital. hotel is located opposite Merdeka Walk , a small park with a range of local restaurants, even including McDonald's. Shuttle service to the railway station makes reaching the airport rail service easy. There's a modern shopping mall just beside the station. Outstanding and effective customer service. The hotel team seem well trained and approachable. The old City Hall building is part of the hotel and makes for a stunning café. No negative points after a 5 day stay.

      Reviewed December 17, 2018
      10.0
      Exceptional
      ABDUL from Malaysia
      Solo traveler
      Deluxe
      Stayed 3 nights in April 2019

      Very good and nice hotel. nearby attraction place and easy to get local food ”

      affordable and good hotel

      Reviewed April 15, 2019
      9.6
      Exceptional
      RAMLEE from Singapore
      Family with young children
      Two Bedroom Apartment
      Stayed 3 nights in November 2018

      Exceptional”

      Highly recommended,very good breakfast.

      Reviewed April 10, 2019
      9.6
      Exceptional
      James from Australia
      Couple
      Premier Deluxe
      Stayed 1 night in March 2019

      Exceptional”

      Was a bit old and tired for the price

      Reviewed April 05, 2019
      10.0
      Exceptional
      Frank from Australia
      Family with young children
      Junior Suite Room
      Stayed 1 night in April 2018

      One Stop Shop”

      I have stayed at Grand Aston 2 to 3 times a year for over 10 years. There is no reason to change hotels. The free shuttle to the train station nearby is a gift. When I first travelled to Medan in North Sumatra, the long slow drive from the airport was a tragedy. Now the non stop train does the journey in around 35 minutes. The hotel offers a free drop off to the Centre Point and Sun Plaza shopping centres. As I have reported before, the Grand Aston breakfast is the best I have experienced and so much so I invite visitors to meet up at "breakfast" so they can share the experience. The staff are perfect and is an example is Tiwi on the front desk, so patient as I am one of those demanding people who have many requests of the staff services. The duty manager was able to give a better advice to get the best price for some future bookings thanks to Samarados.

      Reviewed April 14, 2018
      8.8
      Excellent
      Wan from Indonesia
      Family with young children
      Deluxe
      Stayed 1 night in October 2017

      perfect locationm”

      like alsways, the location is very perfect.. from aiport just take a train to city, from the city train station you can take a bentor (becak motor) or take a walk.. just 5-10 mins walk from train station.. perfect..

      Reviewed January 19, 2018
      8.4
      Excellent
      diana from Indonesia
      Couple
      Deluxe
      Stayed 1 night in September 2017

      Good Service, Good hotel but bad experience while check out”

      I love the hotel facility, love the breakfast variate and taste. Love such a helpful staff also but hate bad experience while check out. This is the first time i staying at five star hotel that when check out get several warning from hotel staff that pls check out before 1 pm since system will auto charge 25% after 1 pm. While on 10 AM we have call front desk inform we need late check out. Usually with other hotel they will just call once and will not keep chasing. This hotel train their staff calling and even knocking on our door. Make us running and so in rush packing really bad experience. Five star hotel like aston should gv at least late check out till 2 pm to their customer. Towel smelly also, pls more improve on ur service

      Reviewed September 18, 2017
      8.8
      Excellent
      Wan from Indonesia
      Business traveler
      Deluxe
      Stayed 4 nights in September 2017

      still the best location ever”

      love this hotel since the location just right in the middle of medan city.. when you come alone without any local friends or driver, when you have to eat for dinner or lunch, you just simply cross the road to the Medan merdeka Walk and you can find a lot of food there.. transport from and to airport also so easy since this hotel just 5 mins walking from medan train station..

      Reviewed September 18, 2017
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Grand Aston City Hall Hotel & Serviced Residences
      |Excellent 8.3
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Centre Point Mall
      • Medan Train Station is within 0.33 km