Grand Borneo Hotel
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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450
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Gallery Room (Internal Window) Grand Borneo Hotel
Gallery Room (Internal Window)
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    Interior view Grand Borneo Hotel
    Golf course [on-site] Grand Borneo Hotel
     Grand Borneo Hotel
    Deluxe Room Grand Borneo Hotel
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     Grand Borneo Hotel

    Grand Borneo Hotel Reviews

    7.5
    Very good
    /10
    (4682 reviews)See what guests said
    9.2
    Exceptional

    "Staying at king size room with city view and that was great."

    nur H.

    -

    November 27, 2018

    7.6
    Very good cleanliness
    Recommended by 89% of guests

    Things you’ll love about Grand Borneo Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.7
    See map
    Very good location
    Popular
    Nearby
  • Jesselton Point6.07 km
  • Kota Kinabalu City Mosque7.94 km
  • Gaya Street Sunday Market8.2 km
  • Atkinson Clock Tower8.2 km
  • Night Market8.76 km
  • Sabah State Museum10.45 km
  • Mari Mari Cultural Village10.69 km
  • Tanjung Aru Beach13.38 km
  • Manukan Island15.14 km
  • Tunku Abdul Rahman Marine Park15.89 km
  • This property is in high demand!

    Booked 65 times this week | 7 travelers are looking at this property right now

    Value for money7.6
    Distance to city center12 km
    Location rating7.7
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport13.4 km

    Rooms available at Grand Borneo Hotel

    7.5
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Standard Rooms
    Standard Rooms
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    Enter dates to see prices
    Gallery Room (Internal Window)
    Gallery Room (Internal Window)
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Rooms
    Superior Rooms
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Superior (2 Single Beds)
    Superior (2 Single Beds)
    ...
    • Room size: 24 m²/258 ft²
    • City view
    Enter dates to see prices
    Standard - (2 Single Beds)
    Standard - (2 Single Beds)
    ...
    • Room size: 22 m²/237 ft²
    • City view
    Enter dates to see prices
    Executive Suite, 1 King Bed
    Executive Suite, 1 King Bed
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Grand Borneo Hotel?

    What people love about Grand Borneo Hotel

    • 8.0
      Very good

      "Overall stay: nice"

      syiadatul

      |

      September 18, 2018

    • 6.0
      Review score

      "The good about this hotel, the staff are super friendly."

      Mei Y.

      |

      December 8, 2018

    • 7.2
      Very good

      "Decent hotel Cons."

      Adeline

      |

      August 7, 2018

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    More about Grand Borneo Hotel

    More about Grand Borneo Hotel

    10.0
    Exceptional

    "Nice and will definitely go again."

    Dayang N.

    |

    January 2, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "Location is next door to a great shopping centre."

    Simon

    |

    October 23, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Grand Borneo Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4682)Booking.com Reviews (841)
    7.5
    /
    10
    Cleanliness7.6
    Facilities7.3
    Location7.7
    Room comfort and quality7.5
    Service7.6
    Value for money7.6
    All languages
    All guests (4682)
    All room types

    Show reviews that mention 

    Showing 3504 verified guest comments
    12345
    10.0
    Exceptional
    DAVID from Malaysia
    Family with young children
    Superior Rooms
    Stayed 1 night in May 2019

    Perfect !”

    Clean and comfortable. Staff are really nice and friendly. Delicious breakfast. Strategic location but the parking lot for customer need some improvement. Overall, It is perfect hotel. We will stay next time.

    Reviewed May 21, 2019
    8.8
    Excellent
    KASRI from Malaysia
    Family with teens
    Superior Rooms
    Stayed 1 night in May 2019

    It was a last minute booking but, I managed to get the room which suited my needs. Efficient staff.”

    My family and I always feel welcome to experience our pleasant stay in this hotel... Thank you for the top notch service...

    Reviewed May 21, 2019
    10.0
    Exceptional
    Nurhuda from Malaysia
    Family with young children
    Grand Deluxe
    Stayed 1 night in May 2019

    Highly recommended! ”

    I'm actually book for Grand Suite room however been upgraded to Executive Suite room so the room was spacious! The room was so clean & all staff were very friendly and very welcoming. Definitely will come again next time.

    Reviewed May 07, 2019
    8.4
    Excellent
    KENNY from Malaysia
    Family with young children
    Superior Rooms
    Stayed 1 night in April 2019

    Excellent”

    Nice hotel but the room size quite small

    Reviewed May 21, 2019
    10.0
    Exceptional
    Velzen from Malaysia
    Family with young children
    Gallery Room (Internal Window)
    Stayed 1 night in May 2019

    Exceptional”

    My children really loved the swimming pool, the staff were friendly, the room was clean and we really had a good time at the hotel... Thank you...

    Reviewed May 21, 2019
    9.6
    Exceptional
    juraidah from Malaysia
    Family with young children
    Gallery Room (Internal Window)
    Stayed 2 nights in May 2019

    Exceptional”

    bf kurg pilihan.

    Reviewed May 04, 2019
    10.0
    Exceptional
    asni from Malaysia
    Business traveler
    Gallery Room (Internal Window)
    Stayed 2 nights in April 2019

    business”

    very good

    Reviewed May 02, 2019
    10.0
    Exceptional
    asni from Malaysia
    Business traveler
    Gallery Room (Internal Window)
    Stayed 2 nights in April 2019

    Business”

    very good

    Reviewed May 02, 2019
    8.8
    Excellent
    HERRLY from Malaysia
    Solo traveler
    Gallery Room (Internal Window)
    Stayed 3 nights in April 2019

    Excellent Staff”

    Very friendly and helpful staff.

    Reviewed April 26, 2019
    9.2
    Exceptional
    Mariam from Malaysia
    Family with young children
    Gallery Room (Internal Window)
    Stayed 2 nights in March 2019

    Highly recommended”

    Our favourite hotel so far..comfortable & nice interior design,strategic location & convenient as it's adjoining with a mall(1 borneo). I go for it's swimming pool as well,since we're water lovers😘.i borrowed their parking season pass for rm10/day so it makes it even more convenient.will repeat stay definitely👍👍

    Reviewed April 01, 2019
    8.8
    Excellent
    Helley from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018

    Excellent”

    been requested for early check in., but the was a problem for room to ready and waiting to 3pm, but the Hotel Upgraded my Room to Grand Deluxe. Nice room and worth for the waiting. Overall room was OK but the Foods section need to improve. especially for the variety of foods

    Reviewed October 14, 2018
    8.8
    Excellent
    Muhammad from Malaysia
    Business traveler
    Standard Rooms
    Stayed 1 night in July 2018

    Nice hotel”

    I stayed at this hotel for 4 days and found that the room is clean, every day the guy from the house keeping unit clean my room, the staff very polite and helpful. I really enjoyed my breakfast, lunch and dinner at the cafe even though there are not many choices but the foods are good and nice.

    Reviewed August 12, 2018
    10.0
    Exceptional
    nur from Malaysia
    Couple
    Gallery Room (Internal Window)
    Stayed 1 night in May 2018

    recommended 100%”

    all is nice and good, including the food during bufare. the only thing still a problem is the backdoor closed early, troublesome guests to get out from 1b mall and going into the hotel using front door.

    Reviewed June 10, 2018
    10.0
    Exceptional
    nur from Malaysia
    Family with young children
    Gallery Room (Internal Window)
    Stayed 1 night in April 2018

    recommended 100%”

    all is nice and good, including the food during bufare. the only thing still a problem is the backdoor closed early, troublesome guests to get out from 1b mall and going into the hotel using front door.

    Reviewed June 10, 2018
    10.0
    Exceptional
    nur from Malaysia
    Couple
    Gallery Room (Internal Window)
    Stayed 1 night in May 2018

    Superb and very recommended”

    i like the big room and comfortable bed and blanket, facilities also good including bathroom area. The only thing that i don't like is the backdoor closed after 10pm, it's very troublesome guests to get out from 1b mall to going in the hotel using front door. I hope they let it open next time. tq

    Reviewed June 10, 2018
    8.8
    Excellent
    Phraveen from Malaysia
    Business traveler
    Stayed 1 night in October 2017

    a great place for a short bussiness trip near likas area”

    was having a bussiness trip at hospital likas, the sabah women and children hospital. stayed here for few days. it was worth it, save and its situated just beside a shoppung mall, the 1 borneo mall with cinema to past our time, with multiple choices of restaurants. its just 5mis away from the likas hospital but i could be longer during the peak hours. there are some more shop lots opposire this hotel. staffs are good, room are clean.the view are not too bad. its quite far from the main city, especialy during the peak hours, otherwise its about 10 to 15 mins away.

    Reviewed June 07, 2018
    6.0
    Afiq from Malaysia
    Business traveler
    Standard Rooms
    Stayed 1 night in April 2019

    Room condition”

    Clogged shower floor trap. No place to hang clothes

    Reviewed April 29, 2019
    4.8
    Alfie from Philippines
    Solo traveler
    Gallery Room (Internal Window)
    Stayed 3 nights in December 2018

    Decent hotel but staff doesn't know what they are doing”

    Breakfast foods are great but the same options for 3 consecutive days. The IT guy keeps on blaming my phone setting when I can't access it on the 2nd day. How come I was able to connect on the 1st day? They said they perform a refund but didn't give it. I kept on following up on my request but never received a call back. The front desk folks doesn't understand basic English; they just keep on nodding.

    Reviewed February 12, 2019
    7.6
    Very good
    Muhammad from Malaysia
    Group
    Standard Rooms
    Stayed 3 nights in December 2018

    Decent Hotel”

    A decent hotel with average rooms, hotel staff were polite and helpful. Breakfast was really tasty. Location wise it is strategically located near a shopping mall and convenience store. Will stay again in the near future.

    Reviewed February 08, 2019
    4.8
    Suthida from Thailand
    Couple
    Gallery Room (Internal Window)
    Stayed 7 nights in November 2018

    Far from city with no free shuttle bus”

    Hotel provides a good variety of buffet breakfast but need to ask staff to refill the food if empty cuz staff tended to be rather unprofessional. Room is okay. But the Borneo Hypermall is a bit run down so better take a grab or local bus to shop in the city centre such as Suria Shopping Mall. Since the free shuttle bus from Borneo Hypermall to KK city centre was suspended two years ago, going to KK city centre from hotel back and forth on daily basis can cost travellers a lot so if your main activities are in KK city centre, better choose a hotel right in KK city.

    Reviewed January 05, 2019
    12345
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    Grand Borneo Hotel
    |Very good 7.5
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    • Very good location
    • Jesselton Point