Grand Borneo Hotel

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450
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Gallery Room (Internal Window) Grand Borneo Hotel
Gallery Room (Internal Window)
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    Interior view Grand Borneo Hotel
    Golf course [on-site] Grand Borneo Hotel
     Grand Borneo Hotel
    Deluxe Room Grand Borneo Hotel
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     Grand Borneo Hotel

    Grand Borneo Hotel Reviews

    7.5
    Very good
    /10
    (4577 reviews)See what guests said
    9.2
    Exceptional

    "Staying at king size room with city view and that was great."

    nur H.

    -

    November 27, 2018

    7.6
    Very good cleanliness
    Recommended by 86% of guests

    Things you’ll love about Grand Borneo Hotel

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 3 hours ago | 7 travelers are looking at this property right now
    Very good
    Location
    7.7
    See map
    Very good location
    Nearby
    Popular
  • Hypermall30 m
  • 1Borneo Hypermall160 m
  • One Borneo Hypermall290 m
  • University Malaysia Sabah830 m
  • Sabah University of Malaysia Kota Kinabalu1.19 km
  • Hospital Wanita Dan Kanak-Kanak Sabah2.6 km
  • Oceanus Waterfront Mall3.92 km
  • Handicraft Market3.96 km
  • Larry & Vince Farmstay4.22 km
  • North Bus Terminal4.57 km
  • Value for money7.6
    Distance to city center12 km
    Location rating7.7
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport13.4 km

    Rooms available at Grand Borneo Hotel

    7.5
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Standard Rooms
    Standard Rooms
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    Enter dates to see prices
    Gallery Room (Internal Window)
    Gallery Room (Internal Window)
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Rooms
    Superior Rooms
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Superior (2 Single Beds)
    Superior (2 Single Beds)
    ...
    • Room size: 24 m²/258 ft²
    • City view
    Enter dates to see prices
    Standard - (2 Single Beds)
    Standard - (2 Single Beds)
    ...
    • Room size: 22 m²/237 ft²
    • City view
    Enter dates to see prices
    Deluxe Room (Executive) (2 Single Beds)
    Deluxe Room (Executive) (2 Single Beds)
    ...
    • Shower
    Enter dates to see prices
    Have a question for Grand Borneo Hotel?

    What people love about Grand Borneo Hotel

    • 8.0
      Very good

      "Overall stay: nice"

      syiadatul

      |

      September 18, 2018

    • 6.0
      Review score

      "The good about this hotel, the staff are super friendly."

      Mei Y.

      |

      December 8, 2018

    • 7.2
      Very good

      "Decent hotel Cons."

      Adeline

      |

      August 7, 2018

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    More about Grand Borneo Hotel

    More about Grand Borneo Hotel

    10.0
    Exceptional

    "Nice and will definitely go again."

    Dayang N.

    |

    January 2, 2019

    An overview

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    What they offer

    8.4
    Excellent

    "Location is next door to a great shopping centre."

    Simon

    |

    October 23, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Grand Borneo Hotel from real guests

    Agoda Reviews (4577)Booking.com Reviews (788)
    7.5
    /
    10
    Cleanliness7.6
    Facilities7.2
    Location7.7
    Room comfort and quality7.5
    Service7.6
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (4577)
    All room types

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    Showing 3487 verified guest comments
    12345
    10.0
    Exceptional
    Dayang from Malaysia
    Family with young children
    Standard Rooms
    Stayed 1 night in December 2018

    Good”

    Nice and will definitely go again.. just a little bit Disappointed when check in the front desk said the all standard room without bathtub but in the apps stated. Have to add money to upgrade room to get the children smile again.

    Reviewed January 02, 2019
    7.6
    Very good
    Muhammad from Malaysia
    Group
    Standard Rooms
    Stayed 3 nights in December 2018

    Decent Hotel”

    A decent hotel with average rooms, hotel staff were polite and helpful. Breakfast was really tasty. Location wise it is strategically located near a shopping mall and convenience store. Will stay again in the near future.

    Reviewed February 08, 2019
    8.8
    Excellent
    Helley from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018

    Excellent”

    been requested for early check in., but the was a problem for room to ready and waiting to 3pm, but the Hotel Upgraded my Room to Grand Deluxe. Nice room and worth for the waiting. Overall room was OK but the Foods section need to improve. especially for the variety of foods

    Reviewed October 14, 2018
    8.0
    Excellent
    Mazrin from Malaysia
    Couple
    Standard Rooms
    Stayed 2 nights in January 2019

    Best location ”

    Near 1borneo shopping mall

    Reviewed February 09, 2019
    4.8
    Suthida from Thailand
    Couple
    Gallery Room (Internal Window)
    Stayed 7 nights in November 2018

    Far from city with no free shuttle bus”

    Hotel provides a good variety of buffet breakfast but need to ask staff to refill the food if empty cuz staff tended to be rather unprofessional. Room is okay. But the Borneo Hypermall is a bit run down so better take a grab or local bus to shop in the city centre such as Suria Shopping Mall. Since the free shuttle bus from Borneo Hypermall to KK city centre was suspended two years ago, going to KK city centre from hotel back and forth on daily basis can cost travellers a lot so if your main activities are in KK city centre, better choose a hotel right in KK city.

    Reviewed January 05, 2019
    8.4
    Excellent
    G-Ten from Brunei Darussalam
    Family with young children
    Gallery Room (Internal Window)
    Stayed 3 nights in December 2018

    Excellent”

    Stayed here for 3 nights... Customer. Services was very good.... Stayed in standard room... Room. Was. Very good as per. What u pay... Slightly small damages but not a big issue... Dont know about the swimming. Pool. But I felt. It little Bit cold for me and my child of 4 yrs.. Gym. Facilities were limited with 2 running machine and multipurpose exercising equipment..overall it was very good other than that

    Reviewed December 30, 2018
    8.0
    Excellent
    Masita from Malaysia
    Group
    Gallery Room (Internal Window)
    Stayed 1 night in December 2018

    Very good”

    everything is fine, just the parking fee. since have to entered to 1borneo mall, the Hotel doesn’t give anything like coupons or cop since even u staying there. so have to pay the parking fee by ur self.

    Reviewed December 17, 2018
    8.8
    Excellent
    Muhammad from Malaysia
    Business traveler
    Standard Rooms
    Stayed 1 night in July 2018

    Nice hotel”

    I stayed at this hotel for 4 days and found that the room is clean, every day the guy from the house keeping unit clean my room, the staff very polite and helpful. I really enjoyed my breakfast, lunch and dinner at the cafe even though there are not many choices but the foods are good and nice.

    Reviewed August 12, 2018
    10.0
    Exceptional
    nur from Malaysia
    Couple
    Gallery Room (Internal Window)
    Stayed 1 night in May 2018

    recommended 100%”

    all is nice and good, including the food during bufare. the only thing still a problem is the backdoor closed early, troublesome guests to get out from 1b mall and going into the hotel using front door.

    Reviewed June 10, 2018
    10.0
    Exceptional
    nur from Malaysia
    Family with young children
    Gallery Room (Internal Window)
    Stayed 1 night in April 2018

    recommended 100%”

    all is nice and good, including the food during bufare. the only thing still a problem is the backdoor closed early, troublesome guests to get out from 1b mall and going into the hotel using front door.

    Reviewed June 10, 2018
    10.0
    Exceptional
    nur from Malaysia
    Couple
    Gallery Room (Internal Window)
    Stayed 1 night in May 2018

    Superb and very recommended”

    i like the big room and comfortable bed and blanket, facilities also good including bathroom area. The only thing that i don't like is the backdoor closed after 10pm, it's very troublesome guests to get out from 1b mall to going in the hotel using front door. I hope they let it open next time. tq

    Reviewed June 10, 2018
    8.8
    Excellent
    Phraveen from Malaysia
    Business traveler
    Stayed 1 night in October 2017

    a great place for a short bussiness trip near likas area”

    was having a bussiness trip at hospital likas, the sabah women and children hospital. stayed here for few days. it was worth it, save and its situated just beside a shoppung mall, the 1 borneo mall with cinema to past our time, with multiple choices of restaurants. its just 5mis away from the likas hospital but i could be longer during the peak hours. there are some more shop lots opposire this hotel. staffs are good, room are clean.the view are not too bad. its quite far from the main city, especialy during the peak hours, otherwise its about 10 to 15 mins away.

    Reviewed June 07, 2018
    8.4
    Excellent
    Teck from Malaysia
    Business traveler
    Stayed 4 nights in May 2018

    Excellent”

    Room small but comfortable. Shower not working well, but still can take bath. Breakfast just normal buffer, nothing fantastic. Guest parking have to pay Rm 10 per entry. I don't know why they didn't provide free parking. Gym were close for the fasting month, and swimming pool were also close after 3 pm. These were the one of the reason I book the hotel. So disappointed, never stated when I make the booking.

    Reviewed May 22, 2018
    8.0
    Excellent
    Nisewan from Malaysia
    Business traveler
    Gallery Room (Internal Window)
    Stayed 3 nights in April 2018

    Very good”

    Pros - location is good even a bit far from town. Clean room. Cons - many type of foods for breakfast but kept repeating on daily basis...people might get bored as the choices is the same. Parking issues...limited lots.

    Reviewed April 29, 2018
    10.0
    Exceptional
    noraini from Brunei Darussalam
    Family with teens
    Gallery Room (Internal Window)
    Stayed 1 night in March 2018

    good location and value for money”

    nice location and the hotel is attached to one borneo shopping mall. the room was clean and was provided with clean towels and basic amenities. the breakfast had a variety of foods. good experience here.

    Reviewed April 04, 2018
    8.0
    Excellent
    Radziah from Malaysia
    Business traveler
    Superior Rooms
    Stayed 2 nights in March 2018

    Good hotel”

    the hotel is adjacent to shopping complex. Location wise - 15 minutes driving from KK city centre. It is nearer to all higher education institutions in KK. In fact, next to UMS. The breakfast is not much variety and the taste is so so. Room is ok and spacious.

    Reviewed March 16, 2018
    4.8
    Alfie from Philippines
    Solo traveler
    Gallery Room (Internal Window)
    Stayed 3 nights in December 2018

    Decent hotel but staff doesn't know what they are doing”

    Breakfast foods are great but the same options for 3 consecutive days. The IT guy keeps on blaming my phone setting when I can't access it on the 2nd day. How come I was able to connect on the 1st day? They said they perform a refund but didn't give it. I kept on following up on my request but never received a call back. The front desk folks doesn't understand basic English; they just keep on nodding.

    Reviewed February 12, 2019
    8.0
    Excellent
    sundang from Malaysia
    Family with young children
    Standard Rooms
    Stayed 1 night in November 2018

    Very good”

    overall we satisfied with the service and rooms. but our room has join doors with th next room.wish the door have some locked from our room because at 2am the guest on the other room enter our room through the door and startled my 2 other son who were sleeping at that time.

    Reviewed November 29, 2018
    4.8
    Noridah from Malaysia
    Business traveler
    Standard Rooms
    Stayed 3 nights in November 2018

    Great location but not recommended ”

    Process during check in is so slow. Im asking for a quite room( already put remark during my booking), but the reception located my room near the gen-set room.the machine is so loud i cant sleep. Next morning i manage to change my room.this mean the room is available but the reception doesnt aware and so lazy to read my request and attended my request.

    Reviewed November 27, 2018
    7.6
    Very good
    SIAU from Malaysia
    Couple
    Standard Rooms
    Stayed 1 night in November 2018

    VALUE FOR MONEY”

    check in not on times., there was a problem for room to ready and waiting until 3pm. Overall room was OK but the wifi is very weeks.Breakfast foods are good and nice but the place is very hot, maybe not all aircon is turn on. Parking issues...limited lots. If you are driving your own car, it's not recommended, otherwise, it's ok. Overall stay: nice and Value for money

    Reviewed November 26, 2018
    12345
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