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Grand Borneo Hotel
Deluxe Room, Grand Borneo Hotel in Kota Kinabalu
Interior view, Grand Borneo Hotel in Kota Kinabalu
Golf course [on-site], Grand Borneo Hotel in Kota Kinabalu
Grand Borneo Hotel
Grand Borneo Hotel
Ballroom, Grand Borneo Hotel in Kota Kinabalu

Removed from saved list

7.6

Very good

5,381 reviews

5,381 reviews

Housekeeping103
Shops70
Breakfast44
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Signal Hill Observatory Platform
7.8 km
Poring Hot Springs
7.9 km
Kota Kinabalu City Mosque
8.0 km
Gaya Street Sunday Market
8.2 km
Night Market
8.8 km
Closest landmarks
1Borneo
110 m
One Borneo Hypermall
160 m
UMS Logo
680 m
Pusat Rawatan Warga (UMS)
720 m
roundabout
1.0 km

Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 1 Borneo part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Fitness center

Car park [on-site]

Contactless check-in/out

Your dates are popular among travelersPopular destination! Properties in Kota Kinabalu are being booked every minute!
Value for money7.7
Distance to city center12 km
Location rating7.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport15.2 km

Rooms available at Grand Borneo Hotel

Very good
Room comfort & quality

7.5

Standard Rooms
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Rooms
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Gallery Room (Internal Window)
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 57 m²/614 ft²
Enter dates to see prices
佳乐丽双床房
...
    Enter dates to see prices
    Twin room - Single use - Superior
    ...
      Enter dates to see prices
      Deluxe King Room
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Grand Borneo Hotel provide dry cleaning services?

        Yes! Grand Borneo Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

        What do visitors love most about Grand Borneo Hotel?

        Verified guests that stayed at Grand Borneo Hotel have given this property a rating of 7.779 for its exceptional location as the main highlight for their stay.

        What is the verified guest review consensus about Grand Borneo Hotel's pet services?

        100.0% of our past visitor ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Grand Borneo Hotel down in the review section.

        What is the typical rating that verified Business travelers' have given to Grand Borneo Hotel?

        Past business travelers that have stayed at this property have given Grand Borneo Hotel an average rating of 7.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that past Families with young children have given to Grand Borneo Hotel?

        Verified families with young children that have stayed at this property have given Grand Borneo Hotel an average rating of 7.8. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that verified Families with older children have given to Grand Borneo Hotel?

        Verified families with older children that have stayed at this property have given Grand Borneo Hotel an average rating of 7.5. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

        What dining places are in close proximty of Grand Borneo Hotel?

        Grand Borneo Hotel’s local community is 1 Borneo which includes favorite restaurants such as City Food Corner.

        What recognized natural sightseeing locations are near to Grand Borneo Hotel?

        Grand Borneo Hotel is located within 1 Borneo, which makes it suitably close to natural scenery including Kota Kinabalu Wetland Centre and Mamutik Island.

        What is the closest airport to Grand Borneo Hotel?

        The closest airport to Grand Borneo Hotel is Kudat Airport, 126.0 km away.

        What people love about Grand Borneo Hotel

        • 9.2

          Exceptional
          Staff 

          "Hotel quite clean,staff also friendly."

          PETER

          |

          October 19, 2021

        • 9.6

          Exceptional
          Cleanliness

          "Hotel very clean."

          PETER

          |

          October 3, 2021

        • 9.6

          Exceptional
          Location

          "Strategic Location for North KK area."

          afza

          |

          October 29, 2021

        Property ranking|Compared to 2,027 Kota Kinabalu properties
        See all rankings
        Room comfort score
        7.5/10
        Room size
        30 sqm.
        Couples review score
        7.6/10
        Cleanliness score
        7.7/10
        Better than
        96
        %
        of Kota Kinabalu properties
        Bigger than
        92
        %
        of Kota Kinabalu properties
        Better than
        81
        %
        of Kota Kinabalu properties
        Better than
        79
        %
        of Kota Kinabalu properties
        Overall rating:

        7.6

        Very good
        5,381 reviews
        Cleanliness
        7.7
        Facilities
        7.4
        Location
        7.8
        Read all reviews >
        What travelers say they love:
        The breakfast served is nice with variety of choices.
        CHENG from Malaysia
        Business traveler
        More about Grand Borneo Hotel

        More about Grand Borneo Hotel

        Experience Comfort and Convenience at Grand Borneo Hotel in Kota Kinabalu

        Located in the bustling city of Kota Kinabalu, Grand Borneo Hotel offers a comfortable and convenient stay for travelers. The hotel boasts a wide range of facilities, including 24-hour room service, shops, coffee shop, laundry service, restaurant, room service, safety deposit boxes, airport transfer, concierge, air conditioning, bathrobes, daily newspaper, hair dryer, television, mini bar, satellite/cable TV, indoor pool, fitness center, Wi-Fi in public areas, Free Wi-Fi in all rooms, dry cleaning, luggage storage, shared lounge/TV area, karaoke, toiletries, blackout curtains, convenience store, daily housekeeping, taxi service, halal restaurant, breakfast buffet, and car park onsite. Whether you are here for business or leisure, Grand Borneo Hotel has everything you need for a comfortable and enjoyable stay.

        Room Types at Grand Borneo Hotel

        Grand Borneo Hotel in Kota Kinabalu offers a variety of room types to suit every traveler's needs. Guests can choose from the spacious Deluxe Room with 1 King Bed, the luxurious Executive Suite with 1 King Bed, or the cozy Gallery Room with 2 Single Beds and an internal window. The hotel also offers Grand Deluxe Rooms with 1 King Bed, Standard Rooms with 1 King Bed, and Superior Rooms with 1 King Bed. Each room is designed with comfort and convenience in mind, ensuring a relaxing stay for all guests.

        Exceptional Family-Friendly Experience at Grand Borneo Hotel

        Grand Borneo Hotel in Kota Kinabalu, Malaysia is the perfect destination for families looking for a relaxing and enjoyable stay. The hotel's breakfast is a hit with kids, who love the variety and quality of the food. Guests rave about the cleanliness of the hotel and the friendliness of the staff, who go out of their way to make everyone feel welcome. The rooms are spacious, cozy, and offer stunning outdoor views. The swimming pool is a favorite among children, who can't get enough of the fun and friendly atmosphere. Overall, guests highly recommend Grand Borneo Hotel for a family-friendly experience that will leave everyone feeling happy and satisfied.

        Experience Comfort and Convenience at Grand Borneo Hotel

        Grand Borneo Hotel in Kota Kinabalu, Malaysia has received high praise from its guests for its comfortable rooms and convenient location. With an overall rating of 7.6, the hotel has been commended for its value for money, cleanliness, and staff performance. The hotel's location has also been highly rated, with easy access to nearby attractions and amenities. While the food and dining options received a slightly lower rating, guests have still enjoyed the variety of choices available. With excellent facilities and a friendly staff, Grand Borneo Hotel is a top choice for travelers seeking a comfortable and convenient stay in Kota Kinabalu.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.4

        Most talked about facilities

        Housekeeping

        262 mentions

        Breakfast

        209 mentions

        Car Park

        114 mentions

        Swimming Pool

        105 mentions

        Languages spoken
        • English
        • Indonesian
        • Malay
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Karaoke
        • Swimming pool [indoor]
        Cleanliness and safety
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Breakfast [buffet]
        • Coffee shop
        • Restaurant [halal]
        • Restaurants
        • Room service [24-hour]
        Services and conveniences
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area
        Access
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]
        Getting around
        • Airport transfer
        • Car park [on-site]
        • Taxi service
        Available in all rooms
        • Air conditioning
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • In-room safe box
        • Internet access – wireless
        • Satellite/cable channels
        • Shower
        • Wi-Fi [free]

        Food and dining

        Breakfast options
        • Buffet

        Location

        TA-00-01, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450
        Very good
        Location

        7.8

        Airports
        • Kota Kinabalu International Airport (BKI)
          15.2 km
        • Kudat Airport (KUD)
          126.0 km
        Public transportation
        • North Bus Terminal
          4.6 km
        • South Bus Terminal
          9.7 km
        Hospital or clinic
        • Pusat Rawatan Warga (UMS)
          720 m
        Shopping
        • Gaya Street Sunday Market
          8.2 km
        Convenience store
        • On-site
        Cash withdrawal
        • ATM
          130 m

        What's nearby

        Popular landmarks
        • Signal Hill Observatory Platform
          7.8 km
        • Poring Hot Springs
          7.9 km
        • Kota Kinabalu City Mosque
          8.0 km
        • Gaya Street Sunday Market
          8.2 km
        • Night Market
          8.8 km
        • Mamutik Island
          9.0 km
        • Sabah State Museum
          10.4 km
        • Tunku Abdul Rahman Marine Park
          13.6 km
        • Sapi Island
          13.6 km
        • Manukan Island
          15.6 km
        Nearby landmarks
        • 1Borneo
          110 m
        • One Borneo Hypermall
          160 m
        • UMS Logo
          680 m
        • Pusat Rawatan Warga (UMS)
          720 m
        • roundabout
          1.0 km
        • Marine Aquarium and Museum
          1.0 km
        • Faculty of Science and Natural Resources Lake
          1.0 km
        • University Malaysia Sabah
          1.2 km
        • Tasik Kg E
          1.2 km
        • UMS Peak
          1.4 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        Getting around
        • Airport transfer fee90 MYR
        • Distance from city center12 km
        • Travel time to airport (minutes)15
        Extras
        • Breakfast charge (unless included in room price)26 MYR
        The property
        • Number of floors17
        • Number of rooms 325
        • Room voltage240
        • Year property opened2008

        Reviews of Grand Borneo Hotel from real guests

        Provided by verified guests of Agoda
        7.6
        Cleanliness7.7
        Facilities7.4
        Location7.8
        Room comfort and quality7.5
        Service7.7
        Value for money7.7
        High score for Kota Kinabalu
        Rating
        9+ Exceptional (566)
        8-9 Excellent (533)
        7-8 Very Good (1,167)
        6-7 Good (651)
        <6 Below Expectation (781)
        Time of the year
        Mar - May (901)
        Jun - Aug (728)
        Sep - Nov (887)
        Dec - Feb (1,182)

        Show reviews that mention 

        Showing 3,698 verified guest comments
        12345
        10.0
        Exceptional
        NAJIHAH from Malaysia
        Solo traveler
        Superior Rooms
        Stayed 1 night in June 2020

        Value for money”

        Good location, book superior room with nice view, good place if travel with children, Breakfast nice. My husband sleep, I go to shop alone. As the shopping mall just near to the hotel. even got connecting door with the mall.

        Reviewed June 22, 2020

        See room deals

        9.6
        Exceptional
        Rosnita from Malaysia
        Family with young children
        Superior Rooms
        Stayed 1 night in December 2020

        My pleasent stay at Grand Borneo”

        I am pretty impressed by the front desk staff. All staff were friendly and helpful. My check in process was quick. The room that we stayed was awesome, spacious and clean. So convenient as the hotel was linked to the shopping mall that has everything we need. Thumbs up GB!

        Reviewed December 28, 2020

        See room deals

        10.0
        Exceptional
        SITI from Malaysia
        Family with young children
        Gallery Room (Internal Window)
        Stayed 2 nights in September 2020

        Good place to stay”

        I and my family stay here 2 night... Room a little bit small. I should take the suite family room maybe.. bcos i bring 2 kids and husband. But the hotel is a nice place to stay.

        Reviewed October 06, 2020

        See room deals

        10.0
        Exceptional
        Agus from Malaysia
        Business traveler
        Gallery Room (Internal Window)
        Stayed 4 nights in January 2020

        comfort, clean and right place”

        the service is superb, the room is ok and the location is awesome

        Reviewed January 10, 2020

        See room deals

        9.6
        Exceptional
        AHMAD from Malaysia
        Business traveler
        Standard Rooms
        Stayed 2 nights in January 2020

        Breakfast can be improve...”

        Staff was friendly & helpful, room was cozy, clean with nice outdoor view. Located within 1Borneo Hypermall & easy transportation service. Breakfast can be improve since the variety of choice & taste a little bit let down than my previous stay at Grand Borneo.

        Reviewed January 28, 2020

        See room deals

        10.0
        Exceptional
        yusri from Malaysia
        Couple
        Gallery Room (Internal Window)
        Stayed 1 night in November 2019

        Im sure will stay again”

        Room - 100% Cleanliness - 95% Location - 99% ( attached with shopping mall ) The hotel lift - 30%

        Reviewed January 28, 2020

        See room deals

        10.0
        Exceptional
        Nor from Malaysia
        Couple
        Gallery
        Stayed 1 night in September 2021

        suitable”

        its good to stay n shopping

        Reviewed June 08, 2022

        See room deals

        9.2
        Exceptional
        PETER from Malaysia
        Family with young children
        Superior Rooms
        Stayed 2 nights in October 2021

        Recommended”

        Recommended. Hotel quite clean,staff also friendly. I stayed 2 night,1st quite disturbing by fire alarm I guess,rang almost at 11pm,2am and before that also I can't remember. And it's make me and my family lack of sleep but it's okay. Previously,I remember they have provide tooth brush set and shower cup but now no more maybe. Overall everything is alright.

        Reviewed October 20, 2021

        See room deals

        10.0
        Exceptional
        Asnawi from Malaysia
        Solo traveler
        Stayed 1 night in March 2021

        Help local company”

        A bit quite over the weekend. Help and support local tourism while in pkpb

        Reviewed March 06, 2021

        See room deals

        10.0
        Exceptional
        Adele from Malaysia
        Family with young children
        Stayed 1 night in March 2021

        family holiday”

        so far so good

        Reviewed October 01, 2022

        See room deals

        10.0
        Exceptional
        Mohd from Malaysia
        Business traveler
        Gallery Room (Internal Window)
        Stayed 1 night in February 2020

        Nice”

        Friendly staff, clean & affordable price

        Reviewed October 17, 2020

        See room deals

        9.6
        Exceptional
        PETER from Malaysia
        Family with young children
        Superior Rooms
        Stayed 1 night in October 2021

        Good”

        Always my 1st choice in KK. Hotel very clean. Friendly staff.

        Reviewed October 03, 2021

        See room deals

        10.0
        Exceptional
        IBANAZIHA from Malaysia
        Family with young children
        Superior Rooms
        Stayed 1 night in August 2020

        THE BEST”

        Just Upgrage Parking for cust.

        Reviewed August 05, 2020

        See room deals

        10.0
        Exceptional
        Azri from Malaysia
        Solo traveler
        Gallery Room (Internal Window)
        Stayed 1 night in November 2020

        Easy access to shopping mall”

        Save time and more enjoy

        Reviewed November 08, 2020

        See room deals

        9.6
        Exceptional
        Melanie from Malaysia
        Business traveler
        Stayed 1 night in March 2021

        Love it”

        The rooms were clean, very comfortable, and the staff was amazing..

        Reviewed March 08, 2021

        See room deals

        10.0
        Exceptional
        Soray from Malaysia
        Business traveler
        Gallery
        Stayed 1 night in March 2021

        Room ”

        room very good condition

        Reviewed March 05, 2021

        See room deals

        9.2
        Exceptional
        CHENG from Malaysia
        Business traveler
        Stayed 2 nights in December 2019

        Great Facilities”

        Other than far from the city, it is definitely a wonderful hotel with the great gym facilities and swimming pool. The room is clean and cozy. The breakfast served is nice with variety of choices. Definitely a good place to go.

        Reviewed February 10, 2020

        See room deals

        9.6
        Exceptional
        afza from Malaysia
        Couple
        Superior Twin Room
        Stayed 1 night in October 2021

        Location”

        Strategic Location for North KK area. Nearby Hospital Likaas, 1B Mall, Unimas, Gov office, State assembly. etc.

        Reviewed October 29, 2021

        See room deals

        9.2
        Exceptional
        YEN from Malaysia
        Business traveler
        Stayed 1 night in November 2020

        Great Stay at Grand Borneo Hotel”

        Clean and well maintained hotel, super comfy bed, very enjoy the stay, free parking is provided.... keep it up the great job!!!

        Reviewed December 31, 2020

        See room deals

        9.2
        Exceptional
        Abdul from Malaysia
        Family with young children
        Gallery Room (Internal Window)
        Stayed 2 nights in February 2020

        Parking Would make it Full star.”

        Nothing bad but all are good here especially the Breakfast. The indoor pool is nice. It just the parking, you need to come late to the hotel after 10pm and go out early before 10am for a free parking.

        Reviewed February 25, 2020

        See room deals

        12345
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