This property is in high demand!
Last booked a few minutes ago
"Nice and good hotel , staff is good"
November 19, 2018
Free Wi-Fi in all rooms!
Last booked a few minutes ago
|Value for money||7.5|
|Distance to city center||5 km|
|Nearest airport||Achmad Yani International Airport (SRG)|
|Distance to airport||7.7 km|
"The thing I like best is its quiet location."
December 31, 2018
"The staffs also very nice and helpfull."
November 8, 2017
"Good & clean hotel"
June 17, 2016
"Location is strategic."
January 5, 2019
If what you're looking for is a conveniently located hotel in Semarang, look no further than Grand Candi Hotel. The city center is merely 5 km away and the airport can be reached within 20 minutes. For those of you who want to venture out, Java Mall, Rumah Sakit St Elisabeth, Rumah Sakit Roemani Muhammadiyah are just some of the attractions available to visitors.
At Grand Candi Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the yoga room, fitness center, sauna, golf course (within 3 km), outdoor pool. Whatever your purpose of visit, Grand Candi Hotel is an excellent choice for your stay in Semarang.
"Room was clean and comfort."
January 3, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
staf ramah dan fasilitas lengkap
Spending Year End with Spouse”
Location is strategic. Not really far to the city center. We can easily find a traditional culinary spot. I love it. Breakfast was served with variety menu. Staff is friendly including the security guard. The only worried we had was parking slot. It is limited but we can liaise with the security guard to maintain it well.
Nice hotel, good location, near several eating places and cafes. There are several art display at the lobby you can enjoy with complimentary welcome drink. Room is clean, hot shower and amenities are available. Many options for the breakfast. Very satisfied, and greatly recommended...!!
the Hotel is old but still good maintenance... clean room, and quiet location
Mengecewakan..cukup satu kali ini saja.”
I arrived at 4pm. (check in time 2pm). I already inform throught agoda and phone call will be late check in. After I arrived, I queued up for check in. there are 2 reception. After 45 minutes queuing, the receptionist told me that this line only for people who already fill up the customer data. And after I argue that, if they want that way, they should put paper sign, so people not wasting time for wrong line, and they take my data..and I should wait another 60 minutes. The staff said that, they just got approx 100 customer check out..but when I checked the check out time is at 12. So, still have time to do the cleaning etc. for me, this reason doesn't make sense. And After I got the room, the tower is dirty, the bathroom not clean. So for my family, this is our first and last time to check in at this hotel and we will not recommended for family with children.
When i call asking about young children the staff said children is free even for the new year eve dinner but when i want to have dinner they said we have to pay half price for the children i ask to talk to duty manager and show my call to this hotel to proof that i've made a call asking about my children tearms and second breakfast they asking about the children again and ask to pay for the breakfast, the first breakfast it was ok. Well at last the dinner and second breakfast was permitted without any additional payment after talking to duty manager but it was unpleasant. Do please triple check the children terms. And the drainage in the bath room is slow so you have a bit puddle on the shower.
Not a five star hotel”
The thing I like best is its quiet location. But it is said to be a five star hotel, this hotel does not meet the requirements. The facilities in the room are old- fashioned : the towel is smelly and not suitable for use, there are no safe deposit box in the room , the cable of hair dryer is too short, the wi fi is very slow, the tv is old- fashioned, the shower is not evenly distributed.
The worst self-acclaimed five-star hotel. Nightmare. ”
We arrived at 8:00 PM during high season period, after a long drive from Tegal, and was refused from checking in by the receptionist. I was simply ignored and let stood up at the check in counter. They said there was a system error that they could not accept our already confirmed and fully paid reservations via Agoda. They further said that the hotel was full that they could not accomodate us. About 10 other customers booking from different travel applications stood with us facing the same problem. Only after midnite and tough bickerings and shoutings that they refunded our reservations and still no room granted for us there. Only after I forcefully insisted them to give us free rooms as a compensation for waiting more than 4 hours, (since it would be impossible to get rooms at other hotels at such a late nite by ourselves), they then took us to a lower-rate hotel. Horrible staff and manager attitudes. Would never recommend this hotel to anyone esp during peak season.
About the Connecting Rooms”
As an additional information for my previous review about this hotel, there is one more thing I would like to share with Agoda's members. Please be informed that the connecting rooms are not sound-proof as you can hear noises very easily from the next room which has a connecting-door.
Dear Mr. Edward, Thank you for your review about Grand Candi - the Gallery Hotel Semarang We highly appreciate your comments. We have taken notes on your highlight about our facilities. We ensure that it will be communicated directly to the respective department to assure that this thing will improve more in the future. Once again, thank you for your review for us. We are looking forward to be in your service again in the future at Grand Candi - the Gallery Hotel Semarang. Warm regards, Diana Budi Puspitasari Front Office Manager
Nice Hotel in Semarang”
Grand Candi Hotel is located on a nice area of Semarang City. I enjoyed staying at this hotel. The hotel has an outdoor tennis court, unfortunately the hotel's guests will be charged to use it. However, after a discussion with the hotel's staff, I was allowed to use it for free. Thank you Grand Candi Hotel.
Dear Mr. Edward, Thank you for your review about Grand Candi - the Gallery Hotel Semarang. We highly appreciate your comments regarding our facilities. We have taken notes on your highlight about our facilities. We ensure that it will be communicated directly to the respective department to assure that this thing will improve in the future. Once again, thank you for your review and constructive input for us. We are looking forward to be in your service again in the future at Grand Candi - the Gallery Hotel Semarang. Warm regards, Diana Budi Puspitasari Front Office Manager
Nice and warm welcome as usual ”
As usual I choose this hotel when I have to visit my hometown. Still having a warm welcome at the front desk, and very helpful staff. One more thing, no worries when it comes to parking space. Compare to any other hotels in town as I’ve chosen to stay, this hotel is still the best.
Dear Mr. Guntur, Thank you so much for your kind words after your recent stay at our Hotel. We are very glad to hear that you felt satisfied and that you were served well by our team. We are looking forward to having you with us soon again! it's GOT to be the GRAND CANDI! Sincerely yours, Diana Budi Puspitasari Front Office manager
Wonderful. But please educate the security guy.”
Everytime I visit my hometown this hotel always be my first option. But please educate the security guy at front door to be more "human" concerned. Everytime my wife get into the door, the security guy always scan her bag with garret detector?? Even my wife came frequently with my kids through the door during our 6 nights stay, the security guy did the same thing?? That's more like robot than human. It was really annoying and ridiculous.
Dear Guntur, Thank you for your review about Grand Candi - the Gallery Hotel Semarang, we highly appreciate your comments. We have taken notes on your highlight about our Security guy. We ensure that it will be communicated directly to the respective department to assure that this thing will improve in the future. Once again, thank you for your review and constructive input for us. We are looking forward to be in your service again in the future at Grand Candi - the Gallery Hotel Semarang. Warm regards, Finny Heru A. Abineno Marketing & Communication Manager
5 star hotel at competitive rate”
We stay here as we need more relaxing than in city center. And we didn't regret. The hotel located in Candi area which is calmer than city center. Hotel is beautiful, clean, large parking, comfortable rooms with good view. The only downside is you have to use car/taxi when you need to go everywhere, But the distance is also near to everywhere. Will surely RECOMMEND this hotel to everyone!
Family Hotel in Semarang”
We stayed for 1 night only at a Suite Room which was more than big enough for the 4 of us. The Extra Bed had plenty of space. The food at the Bar was very good and well prepared and presented nicely.The staff was nice and friendly. the last renovation was done with great sense for details and the art on display fits the hotel. I specially liked the Sky-Lounge on the Executive Floor with a great view over Semarang.
You must becareful...”
...with this hotel during the peak seasons. They can sell your room to others if you come late without any notice from them. Experience with bad situation, they just inform there are malfunction on the booking online. But there are more groups that had the same experience like us that the Hotel sold their 7-10 rooms to the other guests, and they was not be informed by the manager. 5 star hotel but not 5 star management.
Room was clean and comfort. The location of the hotel was great, feels like in bandung
Recommended hotel. Good Hotel, clean, and Cheap for 5 star hotel
Nice and good hotel , staff is good
Grand Candi Hotel