good”

staf ramah dan fasilitas lengkap

Spending Year End with Spouse”

Location is strategic. Not really far to the city center. We can easily find a traditional culinary spot. I love it. Breakfast was served with variety menu. Staff is friendly including the security guard. The only worried we had was parking slot. It is limited but we can liaise with the security guard to maintain it well.

Satisfied”

Nice hotel, good location, near several eating places and cafes. There are several art display at the lobby you can enjoy with complimentary welcome drink. Room is clean, hot shower and amenities are available. Many options for the breakfast. Very satisfied, and greatly recommended...!!

Good Hotel”

the Hotel is old but still good maintenance... clean room, and quiet location

Mengecewakan..cukup satu kali ini saja.”

I arrived at 4pm. (check in time 2pm). I already inform throught agoda and phone call will be late check in. After I arrived, I queued up for check in. there are 2 reception. After 45 minutes queuing, the receptionist told me that this line only for people who already fill up the customer data. And after I argue that, if they want that way, they should put paper sign, so people not wasting time for wrong line, and they take my data..and I should wait another 60 minutes. The staff said that, they just got approx 100 customer check out..but when I checked the check out time is at 12. So, still have time to do the cleaning etc. for me, this reason doesn't make sense. And After I got the room, the tower is dirty, the bathroom not clean. So for my family, this is our first and last time to check in at this hotel and we will not recommended for family with children.

Above average”

When i call asking about young children the staff said children is free even for the new year eve dinner but when i want to have dinner they said we have to pay half price for the children i ask to talk to duty manager and show my call to this hotel to proof that i've made a call asking about my children tearms and second breakfast they asking about the children again and ask to pay for the breakfast, the first breakfast it was ok. Well at last the dinner and second breakfast was permitted without any additional payment after talking to duty manager but it was unpleasant. Do please triple check the children terms. And the drainage in the bath room is slow so you have a bit puddle on the shower.

Not a five star hotel”

The thing I like best is its quiet location. But it is said to be a five star hotel, this hotel does not meet the requirements. The facilities in the room are old- fashioned : the towel is smelly and not suitable for use, there are no safe deposit box in the room , the cable of hair dryer is too short, the wi fi is very slow, the tv is old- fashioned, the shower is not evenly distributed.

The worst self-acclaimed five-star hotel. Nightmare. ”

We arrived at 8:00 PM during high season period, after a long drive from Tegal, and was refused from checking in by the receptionist. I was simply ignored and let stood up at the check in counter. They said there was a system error that they could not accept our already confirmed and fully paid reservations via Agoda. They further said that the hotel was full that they could not accomodate us. About 10 other customers booking from different travel applications stood with us facing the same problem. Only after midnite and tough bickerings and shoutings that they refunded our reservations and still no room granted for us there. Only after I forcefully insisted them to give us free rooms as a compensation for waiting more than 4 hours, (since it would be impossible to get rooms at other hotels at such a late nite by ourselves), they then took us to a lower-rate hotel. Horrible staff and manager attitudes. Would never recommend this hotel to anyone esp during peak season.

About the Connecting Rooms”

As an additional information for my previous review about this hotel, there is one more thing I would like to share with Agoda's members. Please be informed that the connecting rooms are not sound-proof as you can hear noises very easily from the next room which has a connecting-door.

Nice Hotel in Semarang”

Grand Candi Hotel is located on a nice area of Semarang City. I enjoyed staying at this hotel. The hotel has an outdoor tennis court, unfortunately the hotel's guests will be charged to use it. However, after a discussion with the hotel's staff, I was allowed to use it for free. Thank you Grand Candi Hotel.

Exceptional”

excellent

Good”

Good

Nice and warm welcome as usual ”

As usual I choose this hotel when I have to visit my hometown. Still having a warm welcome at the front desk, and very helpful staff. One more thing, no worries when it comes to parking space. Compare to any other hotels in town as I’ve chosen to stay, this hotel is still the best.

Wonderful. But please educate the security guy.”

Everytime I visit my hometown this hotel always be my first option. But please educate the security guy at front door to be more "human" concerned. Everytime my wife get into the door, the security guy always scan her bag with garret detector?? Even my wife came frequently with my kids through the door during our 6 nights stay, the security guy did the same thing?? That's more like robot than human. It was really annoying and ridiculous.

5 star hotel at competitive rate”

We stay here as we need more relaxing than in city center. And we didn't regret. The hotel located in Candi area which is calmer than city center. Hotel is beautiful, clean, large parking, comfortable rooms with good view. The only downside is you have to use car/taxi when you need to go everywhere, But the distance is also near to everywhere. Will surely RECOMMEND this hotel to everyone!

Family Hotel in Semarang”

We stayed for 1 night only at a Suite Room which was more than big enough for the 4 of us. The Extra Bed had plenty of space. The food at the Bar was very good and well prepared and presented nicely.The staff was nice and friendly. the last renovation was done with great sense for details and the art on display fits the hotel. I specially liked the Sky-Lounge on the Executive Floor with a great view over Semarang.

You must becareful...”

...with this hotel during the peak seasons. They can sell your room to others if you come late without any notice from them. Experience with bad situation, they just inform there are malfunction on the booking online. But there are more groups that had the same experience like us that the Hotel sold their 7-10 rooms to the other guests, and they was not be informed by the manager. 5 star hotel but not 5 star management.

Nice hotel”

Room was clean and comfort. The location of the hotel was great, feels like in bandung

Spacious room”

Recommended hotel. Good Hotel, clean, and Cheap for 5 star hotel

Nice hotel”

Nice and good hotel , staff is good