2015
Excellent 8.2
Based on 210 reviews

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About Grand Chennai by GRT Hotels

Description

An excellent business hotel, Grand Chennai by GRT Hotels has various quality certifications to its name. Just 11 kilometers from the international airport, the hotel's excellent location makes it easy for guests staying here to access all major points in the city. The 12 kilometer long Marina Beach is a popular attraction in Chennai, and an excellent picnic spot. For the corporate traveler, the hotel provides meeting rooms and a full service business center. Also on-site are three restaurants, a bar, and a 24-hour coffee shop. After a day spent out and about, pamper yourself at the Ayush Therapy Center, which includes a long list of spa treatments and massages. A strong name in hospitality, the Grand Chennai by GRT Hotels provides affordable accommodation in this metropolitan.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Hindi
  • Tamil
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Policies

Children 6-10 years old will be charged for breakfast.

Child and extra bed policy
Children 2-10 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 2 year(s).
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 11:55 AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.2 Km
Distance to Airport: 11.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 3
Number of Rooms : 133
Room Voltage: 230
Time to Airport (Minutes): 45
Year Hotel Built: 1998
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Verified traveler reviews

Filter by traveler type
Excellent



based on 210 reviews
  • Cleanliness 8.2
  • Facilities 8.6
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 7.9
Sort by

JAISHANKER from Malaysia
Couples
Serenity Room
Stayed 2 nights in September 2016
Value for money and great location
The room was spacious and clean. Only there were few power cut .
Reviewed September 30, 2016

Hema from Singapore
Families with young children
Serenity Room
Stayed 2 nights in August 2016
Fantastic stay
It was our first time staying and it definitely will not be our last. It was a nice and comfortable stay. The rooms were very clean, the staff were above expectations and the food was excellent. We travelled with our young son. The F&B team in particular went out of their way to prepare fresh meals for him. Will definitely recommend The Grand to friends and family.
Reviewed September 26, 2016

Sriram from Australia
Groups
Business Class Double Room
Stayed 6 nights in September 2016
Excellent Hotel!
My family and my fiance's family recently visited to do shopping for my wedding next March. We spent 6 nights in GRT and had an absolutely amazing experience. All the staff at GRT were always very friendly, professional and happy to help with any request. We were always greeted with a pleasant smile, from the security guards to the room boys. The staff made our stay a very pleasant one, and we felt like we were at truly at home. The rooms were very comfortable and clean. We felt safe in the hotel, especially being our first time in India. I would definitely recommend GRT to anyone travelling to Chennai. We will stay at GRT during our next stay.
Reviewed September 25, 2016

Kanimoli from Malaysia
Couples
Business Class Double Room
Stayed 5 nights in August 2016
Ok hotel not worth the money
Location is good but room is just very basic. Food is not commendable. Can stay here if you can't find better hotel.
Reviewed September 25, 2016

JOSEPH from Malaysia
Couples
Business Class Double Room
Stayed 2 nights in September 2016
swimming pool under mantainence
should inform before booking
Reviewed September 13, 2016

SEVAKUMAR from Singapore
Couples
Serenity Room
Stayed 5 nights in September 2016
Best hotel in chennai
Excellent hotel with very polite staff,expecially Mr Jhonson front line staff he was very helpful he made our stay very comfortable
Reviewed September 11, 2016

Geeta from Singapore
Couples
Business Class Double Room
Stayed 4 nights in September 2016
Nice hotel
My stay was about 4 days Good ambience Good breakfast Good food The only set back was the tv in the room was not user friendly
Reviewed September 07, 2016

Shikha from India
Families with older children
Business Class Double Room
Stayed 5 nights in August 2016
Excellent Hospitality with little biasness
GRT Tuticorin stay entitled us for a room upgrade in GRT Chennai with a free 15 mins foot massage and complimentary drinks. In 5 days stay the buffet selection, the facilities such as swimming pool, gym, spa, room amnesties was truly reflecting the standard that GRT offers. The availability of security on most floors was comforting. The initiative taken by the staffs to perform flashmob dance in the lobby was entertaining. Overall thumbs up to GRT, the ambience and interior deco almost gives a 5 star experience. Only one observation as my feedback. Most staff members had been trained to greet the guest with a Namaste. In my 5 days stay, this greeting was consistent. In the same 5 days, my mother whom I have brought for a holiday here was not greeted with a single Namaste by the same staff members. Being an elderly person and coming from ethnic Indian background my mom felt disrespected. Such biasness defeats the very purpose of this practice of greeting.
Reviewed September 01, 2016

Kannan from Singapore
Solo travelers
Business Class Single Room
Stayed 5 nights in August 2016
A little disappointing
GRT. The name synonymous with any Singaporean travelling to Chennai. THE hotel to stay. But, my last stay there has perhaps exposed issues which most hotels face. Complacency. Most of the staff are great, no doubt. But the handful, who gives you a stare which either says; "is that a complaint sir" or "what do you want me to do about it". Actually a few friends stayed there on my insisting. They usually stay in Residency Towers. But I did not know the flood that once ravaged Chennai, has also rinsed away some of the unique characteristics of GRT. Qualm no. 1: The site (AGODA) kept promoting Business executive room. And at that cost, the deal seemed too good. And it was. That room (621) and another room my friend stayed (709) which was supposedly more costly, were identical in so many ways, you can't differentiate and justify the cost difference. Qualm no.2: On the first day, I gave feedback, the door to my room 621 was always slamming shut hard. Like when stepping out of the room to pick the newspaper, it would literally force you out. I gave this feedback twice, nothing was done. Qualm 3: The room my friend stayed (709), had issues with the fridge. After I made a rude remark that the previous manager Arun would never act so complacently towards guest feedback, only than did some technicians turned up at my friends room to switch the fridge. While removing the fridge, the turned the fridge and released a puddle of water onto my friend's shoe getting it fully soaked. Qualm 4: Booked a massage session for 4 pax. The booking manager told me he has slot for 3 pax and 6pm and another 1 more after one of the 3 pax is done. I told him we have dinner appointment at 730pm so is it possible to fix all 4 pax for the 6pm slot. He kept insisting the latter suggestion. I reiterated that if 3 of us went at 6pm (90mins) and the 4th pax came after that (another 90mins), we will miss our dinner appointment. To my amusement, he kept repeating what he was saying and not suggesting or
Reviewed August 30, 2016

Shamini from Singapore
Families with young children
Business Class Double Room
Stayed 5 nights in August 2016
Nice hotel
Good hotel, friendly and efficient staff. Wide spread for buffet breakfast. Will recommend this hotel.
Reviewed August 14, 2016



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