Verified traveler reviews

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Very good



based on 944 reviews
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Paige from Australia
Couples
Superior
Stayed 10 nights in June 2015
good location, but few things lacking
Location
Location was fantastic, and the room was pretty good considering what we paid. However, we had a few issues with staff manners- one staff member lying about us having neighbours in the room next to us to avoid having to ask them to keep it down (they were screaming and banging on all the doors in the corridor at 3:30am). The cleaning ladies were polite and wonderful, as were the majority of the reception staff. The wifi signal was average, and dropped out a lot. The password was changed frequently without us being notified. The pool was definitely average, and we were disappointed that as hotel guests we couldn't enjoy the roof top view of the hotel without purchasing an overpriced beverage or food item.
Reviewed July 01, 2015

Ge from Singapore
Families with young children
Superior
Stayed 2 nights in June 2015
too expensive
hotel staff, hotel room and location
satisfied except the price
Reviewed June 23, 2015

Kee from Singapore
Couples
Superior
Stayed 2 nights in January 2015
Best location
Best location good food around cheap stuff everywhere
Big room n cheap
Reviewed May 27, 2015

Linda from Australia
Solo travelers
Superior
Stayed 2 nights in May 2015
Love this hotel
room Comfort, staff and location
I have no issues with this hotel. It is clean, staff friendly and rooms are fine. Located in a busy shopping area it suits my needs. New food court on 5th floor is handy. Starbucks in lobby. free wifi in rooms.
Reviewed May 13, 2015

Siriporn from Thailand
Solo travelers
Superior
Stayed 2 nights in December 2014
Good location, Staff Helpful and clean
Good location, Staff Helpful and clean
Good location, Staff Helpful and clean
Reviewed May 11, 2015

Xiao from Singapore
Groups
Stayed one night in September 2012
A bit too dated
Location is good if you love to shop and dine at Chinatown, plus the staff are friendly
The hotel seriously needs some renovation done. But other than that, the location is great if you love Chinatown. Might be a bit difficult to get a taxi sometimes though.
Reviewed April 24, 2015

LAI from Malaysia
Couples
Superior
Stayed 2 nights in January 2015
great room
clean room ,great location and great food
Reviewed April 13, 2015

Annette from Australia
Business travelers
Superior
Stayed 2 nights in April 2015
location,
location,Coffee Shops , staff in lobby
Location is good for shopping.not as friendly as it use to be when the Princess Hotel. Bathrooms are very small.
Reviewed April 11, 2015

Pusita from Thailand
Groups
Family Suite
Stayed one night in April 2015
great location with acceptable room comfort
location, size, room comfort
Pleasant stay, better than others in the same area, but not 4 stars.
Reviewed April 08, 2015

Calvin from Singapore
Couples
Superior
Stayed one night in March 2015
Grand China Hotel
Location near chinatown/ food
Average :nothing to complain...just this hotel badly needed renovation
Reviewed March 08, 2015


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