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Newly renovated

Grand Cititel Hanoi Hotel & Spa

4 stars out of 5
13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map

Experience the allure of Hanoi at Grand Cititel Hanoi Hotel. Ideal for two travelers, this vibrant hotel in the Hoan Kiem District offers a memorable stay. Immerse yourself in the nearby Old Quarter and Hoan Kiem Lake, and enjoy modern comforts like AC, Wi-Fi, and luxurious toiletries. With captivating city views from select rooms, you can also explore the Night Market, Ly Thai To Park, and Hanoi Opera House just moments away. Start your day with a delicious breakfast and take advantage of the complimentary airport shuttle service. Create lasting memories at Grand Cititel Hanoi Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

380 meters to Hanoi Opera House

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Bicycles

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

See map

9.4Exceptional

Location rating score

Exceptional location - 180 meters from city center
Exceptional for walking
More details on walking
Walkable places
Vietcombank Tower
60 m
Vườn hoa Con Cóc
190 m
Thien Son Plaza
220 m
L'Epicerie du Metropole
220 m
Hanoi Young Pioneer Palace
260 m
Popular landmarks
Vietnamese Women's Museum
760 m
St. Joseph's Cathedral
860 m
Old Quarter
1.0 km
Hoa Lo Prison
1.2 km
Vietnam Military History Museum
1.9 km
Closest landmarks
Embassy of Italy
160 m
Embassy of Ireland
260 m
Ben Chuong Duong
340 m
Hanoi Opera House
370 m
Vietnam National Museum of History
380 m
Value for money9.3
Distance to city center0,001km
Location rating9.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport22.0 km

Rooms available at Grand Cititel Hanoi Hotel & Spa

Grand Deluxe Double Room
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  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
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  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Twin
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  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite Twin Room
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  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
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  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed and 2 single be...
Enter dates to see prices
Grand Deluxe Double Room
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Grand Deluxe Double Room
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Grand Cititel Hanoi Hotel & Spa?

Start out your day with Grand Cititel Hanoi Hotel & Spa's available cuisines and food options including Asian cuisine and Buffet in restaurant for you to experience and pick from.

Does Grand Cititel Hanoi Hotel & Spa have a fitness center?

Grand Cititel Hanoi Hotel & Spa offers free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

What public parks are nearby Grand Cititel Hanoi Hotel & Spa?

While residing at Grand Cititel Hanoi Hotel & Spa, take joy in your early morning or evening walk at nearby park which include Vườn hoa Con Cóc, Co Tan Park, and August 19 Garden.

How many rooms does Grand Cititel Hanoi Hotel & Spa have?

Grand Cititel Hanoi Hotel & Spa has a total of 98 rooms.

How long do guests usually stay at Grand Cititel Hanoi Hotel & Spa?

Verified past guests that have stayed at Grand Cititel Hanoi Hotel & Spa had an average nightly stay of 2 nights at this property.

What was the average room rate for Grand Cititel Hanoi Hotel & Spa been in the past month?

The average room rate for Grand Cititel Hanoi Hotel & Spa in the past month is 1472440.94 VND, compared to city's average of 1452628.91 VND.

What is the verified guest review consensus about Grand Cititel Hanoi Hotel & Spa's food?

100.0% of our past customer reviews have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Grand Cititel Hanoi Hotel & Spa down in the review.

What is the typical rating that past Solo travelers' have given to Grand Cititel Hanoi Hotel & Spa?

Past solo travelers that have stayed at this property have given Grand Cititel Hanoi Hotel & Spa an average rating of 8.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Grand Cititel Hanoi Hotel & Spa?

Past couple travelers that have stayed at this property have given Grand Cititel Hanoi Hotel & Spa an average rating of 9.4. You can look up on more specific customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Grand Cititel Hanoi Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

More about Grand Cititel Hanoi Hotel & Spa

More about Grand Cititel Hanoi Hotel & Spa

Experience Luxury and Convenience at Grand Cititel Hanoi Hotel

Welcome to Grand Cititel Hanoi Hotel, a luxurious 4-star hotel situated in the heart of Hanoi, Vietnam. Built in 2018, this modern hotel offers a perfect blend of contemporary elegance and exceptional service. With its prime location just 1 kilometer from the city center, Grand Cititel Hanoi Hotel is the ideal choice for both business and leisure travelers seeking convenience and comfort. Upon arrival, guests will be greeted by a warm and friendly staff ready to assist with any needs. The check-in process is a breeze, starting from 02:00 PM, allowing guests to settle in and begin their Hanoi adventure. The hotel boasts a total of 98 well-appointed rooms, each designed with comfort and style in mind. Whether you choose a deluxe room, suite, or executive room, you can expect modern amenities, plush bedding, and a tranquil ambiance to ensure a restful stay. Families traveling with children will find Grand Cititel Hanoi Hotel to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an excellent choice for a family vacation. The hotel also offers a range of services and facilities to cater to the needs of younger guests, including babysitting services and a dedicated children's play area. As you explore the vibrant city of Hanoi, rest assured that Grand Cititel Hanoi Hotel provides easy access to all the major attractions. With the city center just a short distance away, guests can immerse themselves in the rich history and culture of Vietnam. For those flying in, the hotel is located approximately 45 minutes from the airport, ensuring a smooth and convenient journey. When it's time to check out, guests can enjoy a leisurely morning as the check-out time is until 12:00 PM. Whether you're here for business or pleasure, Grand Cititel Hanoi Hotel promises an unforgettable stay with its luxurious accommodations, convenient location, and impeccable service. Book your stay today and experience the best of Hanoi at this exceptional 4-star hotel.





Stay Active at Grand Cititel Hanoi Hotel's Fitness Center

At Grand Cititel Hanoi Hotel, staying active and maintaining your fitness routine is made easy with our state-of-the-art fitness center. Whether you are a fitness enthusiast or simply looking to unwind after a long day of exploring the vibrant city of Hanoi, our fitness center is the perfect place to break a sweat and rejuvenate your body. Equipped with modern exercise machines and equipment, our fitness center offers a wide range of options to cater to all fitness levels. From treadmills and elliptical trainers for cardio workouts to weightlifting machines and free weights for strength training, you will find everything you need to achieve your fitness goals. Our experienced trainers are also available to provide guidance and assistance, ensuring you get the most out of your workout. With its spacious and well-lit setting, our fitness center provides a refreshing environment to exercise in. You can enjoy panoramic views of the city as you work up a sweat, making your workout sessions even more enjoyable. Whether you prefer to start your day with an energizing workout or unwind in the evening, our fitness center is open 24/7, allowing you to exercise at your convenience. So, whether you are a fitness enthusiast or just looking to stay active during your stay in Hanoi, Grand Cititel Hanoi Hotel's fitness center is the perfect place to keep up with your fitness routine and enjoy a fulfilling workout experience.

Convenience Facilities at Grand Cititel Hanoi Hotel

Grand Cititel Hanoi Hotel offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and dry cleaning, you can relax and let the hotel take care of your laundry needs. The safety deposit boxes provide a secure place to store your valuables, giving you peace of mind throughout your stay. The concierge is always available to assist you with any inquiries or requests, making your stay even more convenient and enjoyable. Stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms, allowing you to easily stay connected with friends and family or catch up on work. The express check-in/check-out service ensures a quick and efficient arrival and departure process. Luggage storage is available for those who want to explore the city without the burden of carrying their bags. With daily housekeeping, you can enjoy a clean and tidy room every day, adding an extra level of comfort to your stay at Grand Cititel Hanoi Hotel.

Convenient Transport Facilities at Grand Cititel Hanoi Hotel

At Grand Cititel Hanoi Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your journey is hassle-free from start to finish. For those arriving by air, our airport transfer service is available to pick you up from Noi Bai International Airport and bring you directly to the hotel. Our professional and friendly drivers will ensure a smooth and comfortable ride, allowing you to relax and unwind after your flight. If you're looking to explore the vibrant city of Hanoi, our hotel offers tours to popular attractions and landmarks. Our knowledgeable guides will take you on an unforgettable journey, providing insights into the rich culture and history of Vietnam. Additionally, our shuttle service provides easy access to nearby shopping centers, restaurants, and entertainment venues, making it convenient for you to explore the city at your own pace. For those who prefer to venture out on their own, our taxi service is readily available to take you wherever you need to go. Our reliable drivers are well acquainted with the city's streets and will ensure you reach your destination in a timely manner. Finally, our ticket service allows you to conveniently book tickets for various attractions and events, saving you time and effort. At Grand Cititel Hanoi Hotel, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can focus on enjoying your trip while we take care of the logistics.





Indulge in a Culinary Delight at Grand Cititel Hanoi Hotel

At Grand Cititel Hanoi Hotel, we understand the importance of a satisfying dining experience during your stay. Our hotel boasts an exceptional range of dining facilities, ensuring that every meal is a memorable one. Start your day off right with our delectable breakfast buffet, featuring a wide selection of both local and international dishes. From freshly baked pastries to made-to-order omelettes, there is something to suit every palate. Our attentive staff will ensure that you have everything you need to kickstart your day on a delicious note. For those who prefer to dine in the comfort of their own room, our room service is available 24/7. Indulge in a variety of culinary delights from our extensive menu, delivered right to your doorstep. Whether you're craving a hearty burger, a comforting bowl of noodles, or a refreshing salad, our room service is sure to satisfy your cravings. In addition to our breakfast buffet and room service, our hotel also features a stylish restaurant where you can enjoy a leisurely meal. With a menu inspired by both local and international cuisines, our restaurant offers a diverse range of dishes prepared with the freshest ingredients. Whether you're in the mood for traditional Vietnamese delicacies or international favorites, our talented chefs will create a culinary experience that will tantalize your taste buds. At Grand Cititel Hanoi Hotel, we believe that dining is an integral part of your overall stay. With our exceptional dining facilities, you can indulge in a culinary delight without ever having to leave the comfort of the hotel.

Luxurious and Spacious Rooms at Grand Cititel Hanoi Hotel

Experience the epitome of comfort and elegance at Grand Cititel Hanoi Hotel with its array of stylish and well-appointed rooms. Choose from the Deluxe King Room, Deluxe Suite, Deluxe Twin Room, or the Grand Deluxe King, each offering a unique and inviting ambiance. Indulge in the Deluxe King Room, boasting a generous 22 square meters of space and a comfortable Double Bed. Perfect for solo travelers or couples, this room provides a cozy retreat after a day of exploring the vibrant city of Hanoi. For those seeking a little more luxury, the Deluxe Suite offers a spacious 26 square meters of refined living space. Relax and unwind in style while enjoying the modern amenities and elegant decor. Traveling with a friend or colleague? The Deluxe Twin Room is the ideal choice, featuring 22 square meters of space and two comfortable Single Beds. Enjoy a comfortable stay and create lasting memories together. For an extra touch of grandeur, the Grand Deluxe King room offers 24 square meters of space and a luxurious King Bed. Immerse yourself in the opulent surroundings and experience the ultimate level of comfort. Book your stay at Grand Cititel Hanoi Hotel on Agoda and enjoy the best prices and a hassle-free booking experience. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and secure your reservation in just a few clicks. Take advantage of exclusive deals and discounts available only on Agoda, ensuring that you get the best value for your money. Experience the convenience and peace of mind that comes with booking your stay at Grand Cititel Hanoi Hotel through Agoda.

Discover the Vibrant Hoan Kiem District in Hanoi

Nestled in the heart of Hanoi, Vietnam, the Grand Cititel Hanoi Hotel is surrounded by the bustling energy of the Hoan Kiem District. This vibrant neighborhood is a perfect blend of old-world charm and modern attractions, offering an unforgettable experience for visitors. Hoan Kiem District is home to the iconic Hoan Kiem Lake, a picturesque body of water that serves as a focal point for both locals and tourists. Take a leisurely stroll along the lake's promenade, and you'll be captivated by the serene beauty and historical significance of the area. Don't miss the chance to visit Ngoc Son Temple, located on a small island in the lake. This ancient temple is dedicated to the legendary hero Tran Hung Dao and is a symbol of Hanoi's rich cultural heritage. In addition to its historical landmarks, Hoan Kiem District is also a shopper's paradise. The vibrant streets are lined with bustling markets, boutique shops, and trendy malls, offering a wide range of shopping options. Explore the bustling Dong Xuan Market, where you can find everything from local handicrafts to delicious street food. For a more modern shopping experience, head to the nearby Trang Tien Plaza or Vincom Center, where you'll find international brands and upscale boutiques. When it comes to dining, Hoan Kiem District boasts a diverse culinary scene. From street food stalls serving delectable local delicacies to upscale restaurants offering international cuisine, there's something to satisfy every palate. Don't forget to try the famous Hanoi specialties such as pho (Vietnamese noodle soup) and bun cha (grilled pork with noodles). After a satisfying meal, unwind at one of the district's charming cafes, where you can sip on traditional Vietnamese coffee and soak in the vibrant atmosphere. With its prime location in the Hoan Kiem District, the Grand Cititel Hanoi Hotel offers easy access to all the attractions this vibrant neighborhood has to offer. Whether you're exploring the historical landmarks, indulging in shopping sprees, or immersing yourself in the local culture, the Hoan Kiem District is sure to leave a lasting impression on your Hanoi getaway.

Convenient Transportation Options from Hanoi Airports to Grand Cititel Hanoi Hotel

Located in the vibrant Hoan Kiem District of Hanoi, Vietnam, Grand Cititel Hanoi Hotel offers a comfortable and convenient stay for travelers. When it comes to getting to the hotel from the nearby airports, there are several transportation options available to ensure a hassle-free journey. If you are arriving at Noi Bai International Airport, which is the main airport serving Hanoi, you can easily reach Grand Cititel Hanoi Hotel by taking a taxi or a private car. The journey from the airport to the hotel usually takes around 45 minutes, depending on the traffic conditions. Taxis can be found outside the arrival terminal, and it is recommended to choose reputable taxi companies such as Mai Linh or Vinasun for a reliable and metered fare. Another option is to take advantage of the hotel's airport transfer service. Grand Cititel Hanoi Hotel offers a convenient shuttle service that can be arranged in advance. This option allows you to relax and enjoy a comfortable ride directly to the hotel, without the need to worry about navigating the city or finding a taxi. For those arriving at the domestic terminal of Noi Bai Airport, the hotel is just a short distance away. It is advisable to take a taxi or a ride-hailing service like Grab for a quick and convenient journey to Grand Cititel Hanoi Hotel. With various transportation options available, getting from the airports to Grand Cititel Hanoi Hotel is a breeze. Whether you prefer a taxi, private car, or the hotel's airport transfer service, you can look forward to a seamless arrival and start to your stay in Hanoi.

Discover the Rich History and Vibrant Culture near Grand Cititel Hanoi Hotel

Located in the heart of Hanoi, Grand Cititel Hanoi Hotel offers easy access to a plethora of captivating landmarks and attractions. Immerse yourself in the rich history and vibrant culture of Vietnam as you explore the nearby attractions. Just a short distance away, you'll find Hoa Lo Prison, a historic site that once held political prisoners during the French colonial period. Gain insight into Vietnam's turbulent past as you walk through the haunting cells and learn about the stories of the prisoners who were once confined within its walls. For those interested in the country's heritage, the Vietnamese Women's Museum and Vietnam National Museum of History are must-visit destinations. Discover the remarkable contributions of Vietnamese women throughout history and explore the extensive collection of artifacts that showcase Vietnam's ancient past. If you're in search of architectural marvels, make sure to visit St. Joseph's Cathedral, a stunning neo-gothic church that stands as a symbol of Hanoi's rich Catholic heritage. Marvel at the intricate details of its facade and step inside to admire its grand interior. Art enthusiasts will be delighted by the Hanoi Opera House, a magnificent building that hosts a variety of cultural performances. Catch a show and witness the talent of Vietnamese artists as they showcase their skills in music, dance, and theater. For a tranquil escape, head to Ngoc Son Temple, located on the picturesque Hoan Kiem Lake. Cross the iconic red bridge and enter this serene temple dedicated to the national hero, Tran Hung Dao. Take a moment to soak in the peaceful atmosphere and enjoy the stunning views of the lake. If you're looking for a unique experience, don't miss the Hanoi Ceramic Mosaic Mural, a 4-kilometer long artwork that depicts the history and culture of Hanoi. Marvel at the intricate details and vibrant colors of this impressive mosaic as you stroll along its path. Shopaholics will be delighted by Hang Gai Street, also known as the Street of Hemp. This bustling street is lined with boutique shops selling traditional silk products, handicrafts, and souvenirs. Take your time to browse through the colorful displays and find the perfect memento to bring back home. End your day with a captivating water puppet show at the Lotus Water Puppet Theater. Watch in awe as the puppets dance and glide across the water, accompanied by traditional music and storytelling. With such a wealth of landmarks and attractions nearby, Grand Cititel Hanoi Hotel is the perfect base for exploring the fascinating history and vibrant culture of Hanoi, Vietnam.





Delicious Dining Options Just Steps Away

Grand Cititel Hanoi Hotel is surrounded by a plethora of fantastic dining options that will satisfy even the most discerning foodies. Just a short walk from the hotel, you'll find Maison Sen Buffet, a popular spot offering a wide variety of delectable dishes. Hang Qua, also known as HQ Bistro - Food & Coffee, is another nearby gem where you can enjoy delicious Vietnamese cuisine in a cozy atmosphere. For a unique coffee experience, head to The Note Coffee, a charming cafe adorned with colorful sticky notes. Craving a bowl of authentic pho? Look no further than Pho 10 Ly Quoc Su, a local favorite known for its flavorful broth and tender beef. The Hanoi Social Club is a must-visit for those seeking a trendy and vibrant dining experience, while Pasteur Street Craft Beer - Hoan Kiem Taproom & Restaurant is perfect for beer enthusiasts looking to sample a variety of craft brews. If you're in the mood for a cozy and intimate setting, Railway Cafe, owned by Tuan and reachable via Whatsapp at +84917301111, is the place to go. For a quick and tasty bite, Banh My Mama and Noodle & Roll offer mouthwatering banh mi sandwiches and Vietnamese street food. And if you're looking for a fine dining experience, L'essence De Cuisine is a top-notch restaurant serving exquisite French cuisine. With such a diverse range of dining options right at your doorstep, Grand Cititel Hanoi Hotel is the perfect base for culinary exploration in Hanoi.

Shop 'til You Drop at Grand Cititel Hanoi Hotel

Located in the heart of Hanoi, Grand Cititel Hanoi Hotel is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Mai's Cafe, a charming boutique filled with unique gifts and souvenirs. For those looking to bring home a piece of Vietnamese culture, the Hai Van Printing and Embroidery Shop offers beautifully crafted textiles and traditional garments. Fashion enthusiasts will be delighted to discover Mosaique, L'Epicerie du Metropole, Marena Hanoi, Heydi Fashion House, and L'image, all of which showcase the latest trends in clothing and accessories. Bookworms will be in heaven at Infostones Bookshop, where shelves are lined with a wide selection of novels, travel guides, and local literature. And for those seeking luxurious silk products, Airashi Silk is the perfect place to indulge in the finest silk scarves, clothing, and home decor. With these shopping landmarks just steps away from the hotel, guests at Grand Cititel Hanoi Hotel can embark on a shopping spree like no other.

Affordable Luxury at Grand Cititel Hanoi Hotel

Experience the perfect blend of comfort, elegance, and affordability at Grand Cititel Hanoi Hotel. With an average room price of just $73, this luxurious hotel offers exceptional value for money, making it a top choice for both business and leisure travelers. Compared to the average price of a hotel room in Hanoi, which stands at $67, Grand Cititel Hanoi Hotel provides an unparalleled level of quality and service at an incredibly competitive rate. From the moment you step into the stylish lobby, you'll be greeted by a warm and welcoming atmosphere, setting the tone for a truly memorable stay. Whether you're visiting Hanoi for business or pleasure, Grand Cititel Hanoi Hotel offers a range of spacious and well-appointed rooms to suit every traveler's needs. From cozy standard rooms to luxurious suites, each accommodation is thoughtfully designed with modern amenities and tasteful decor, ensuring a comfortable and relaxing stay. So why settle for an average hotel experience when you can indulge in affordable luxury at Grand Cititel Hanoi Hotel?

Friendly Staff, Clean Rooms, and Excellent Service

At Grand Cititel Hanoi Hotel, you can expect nothing short of exceptional service and a warm welcome from the friendly staff. Guests have repeatedly praised the hotel's staff for being very friendly, helpful, and accommodating. From the moment you arrive, you'll be greeted with a smile and assisted with any queries or requests you may have. The staff's attentiveness and willingness to go the extra mile truly make a difference in creating a memorable stay. Not only is the staff top-notch, but the hotel also boasts clean and comfortable rooms. Guests have raved about the cleanliness of the rooms, ensuring a pleasant and hygienic environment throughout their stay. The beds are reported to be exceptionally comfortable, providing a restful night's sleep after a day of exploring the vibrant city of Hanoi. In addition to the friendly staff and clean rooms, the hotel offers excellent service. Guests have praised the hotel's services, including a decent breakfast buffet that caters to various tastes and preferences. The staff's ability to speak good English is also highly appreciated, making communication effortless for international travelers. The hotel's location is another highlight, being described as excellent and convenient for tourists. With spacious and modern facilities, Grand Cititel Hanoi Hotel is highly recommended for a comfortable and enjoyable stay in Hanoi.

Exquisite Comfort and Exceptional Service at Grand Cititel Hanoi Hotel

Discover a world of exquisite comfort and exceptional service at the Grand Cititel Hanoi Hotel. With an impressive overall rating of 8.4, this hotel has garnered high praise from satisfied guests who have experienced its outstanding hospitality and amenities. One of the standout features of this hotel is its excellent value for money, with a remarkable rating of 8.4. Guests have consistently praised the Grand Cititel Hanoi Hotel for offering a luxurious experience at an affordable price. Whether you are a budget-conscious traveler or simply appreciate getting the most out of your stay, this hotel is sure to exceed your expectations. The Grand Cititel Hanoi Hotel also shines in terms of cleanliness, boasting an impressive rating of 8.8. From the moment you step into the elegant lobby to the meticulously maintained guest rooms, you will be greeted with a sense of immaculate cleanliness. The hotel's dedicated housekeeping staff ensures that every corner of the property is spotless, providing guests with a refreshing and comfortable environment throughout their stay.

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Amenities and facilities

Exceptional9.1

Facilities

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hiking
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Happy hour
  • Kitchen
  • Restaurant breakfast
  • Restaurants
  • Room service
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [nearby]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Exterior corridor
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Hand sanitizer
  • High chair
  • Hypoallergenic
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
The Shii Kitchen
  • Cuisine: Asian
  • Menu: Buffet

Location

13B Tong Dan, Hoan Kiem District, Hanoi, Vietnam, 100000

Exceptional9.4

Location

Airports
  • Noi Bai International Airport (HAN)
    22.0 km 37 min drive
  • Cat Bi International Airport (HPH)
    92.9 km
Public transportation
  • Hanoi Railway Station
    1.7 km 11 min drive
Hospital or clinic
  • Nhà hộ sinh A Ngô Quyền
    430 m
Shopping
  • Night Market
    1.3 km
Convenience store
  • Circle K
    670 m
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Vietnamese Women's Museum
    760 m
  • St. Joseph's Cathedral
    860 m
  • Old Quarter
    1.0 km
  • Hoa Lo Prison
    1.2 km
  • Vietnam Military History Museum
    1.9 km
  • Temple of Literature & National University
    2.3 km
  • One Pillar Pagoda
    2.6 km
  • Ho Chi Minh Mausoleum
    2.6 km
  • Presidential Palace Historical Site
    2.7 km
  • Vietnam Museum of Ethnology
    6.2 km
Nearby landmarks
  • Vietcombank Tower
    60 m
  • Embassy of Italy
    160 m
  • Vườn hoa Con Cóc
    190 m
  • Thien Son Plaza
    220 m
  • L'Epicerie du Metropole
    220 m
  • Embassy of Ireland
    260 m
  • Hanoi Young Pioneer Palace
    260 m
  • Co Tan Park
    260 m
  • Museum of the Revolution
    280 m
  • Lan Chin
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee550000 VND
  • Distance from city center0,001km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)200000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • License Id / Local Tax ID/ Entity NameVAT
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 98
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2024

Reviews of Grand Cititel Hanoi Hotel & Spa from real guests

Provided by verified guests of

Agoda logo
9.2

Exceptional

  • Cleanliness score 9.5 out of 10 and is a high score in Hanoi
    Cleanliness9.5
  • Service score 9.5 out of 10 and is a high score in Hanoi
    Service9.5
  • Location score 9.4 out of 10 and is a high score in Hanoi
    Location9.4
  • Value for money score 9.3 out of 10 and is a high score in Hanoi
    Value for money9.3
  • Facilities score 9.1 out of 10 and is a high score in Hanoi
    Facilities9.1
High score for Hanoi
Rating
9+ Exceptional (344)
8-9 Excellent (22)
7-8 Very Good (21)
6-7 Good (7)
<6 Below Expectation (9)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 403 verified guest comments
12345
10.0
Exceptional
Matthias from Singapore
Couple
Deluxe Double Room
Stayed 2 nights in November 2024

Modern and stylish rooms at good value”

Had a pleasant stay in Grand Cititel Hanoi, located in the french quarter. Compared to old quarter the french quarter is more peaceful and quiet! The rooms were well furnished and modern, rooms were clean and had the necessary amenities. Shower and water pressure was good. (There's a curtain for more privacy if needed) Breakfast was sufficient and tasty too. The staff are friendly and helpful! Location is near the various attractions and most of them are in walking distance, or easily reached by taxi/grab. Overall, I had a pleasant stay in this hotel!

Reviewed November 27, 2024
10.0
Exceptional
Holger from Germany
Couple
Superior Double Room
Stayed 1 night in April 2024

Professional ”

The staff at this hotel are so helpful and amazing. They messaged us via booking months ahead of time to let us know about tours they could book for us. We did the Ha Long Bay Tour through them and it was great! All of the staff spoke good English and greeted us every time we came and left the hotel. They gave us bottled water every morning even if we didn’t have our room cleaned. The free breakfast is delicious at this hotel, you can get fruit, pho (veggie,chicken,or beef) toast, bacon, eggs, among other things. The location of this hotel is amazing, it is in the middle of the Old Quarter so you can pretty much walk 20 minutes to any of the major tourist spots. The staff will also give you a map of all the major things to see in the area. The room was very clean and spacious. When we checked out the staff arranged our airport taxi (for a competitive fee) and packed us a breakfast we could take in the taxi since we left early. I can’t recommend this hotel enough if you are coming to Hanoi.

Reviewed May 08, 2024
10.0
Exceptional
Holger from Germany
Solo traveler
Superior Double Room
Stayed 1 night in April 2024

Great Location for everything you need”

I stayed here initially for some nights and returned for a fourth after a long bus ride from Ha Giang. The location is perfect, rooms are comfortable, well air conditioned and clean. The lower level room without a window was perfect for a 5 am arrival and a day's sleep and the suite was great for street view.While the hotel was good the staff were what really made it exceptional. I was feeling a bit rough after a long bus trek and 5 days in the mountains and they noticed I was feeling poorly. They made me ginger tea, helped me book a flight when I had issues with booking online and took care to make sure I was comfortable and well for my ongoing journey. For the price point I don’t think you can do better. Thank you for making my trip so special.

Reviewed May 08, 2024
10.0
Exceptional
Holger from Germany
Business traveler
Stayed 1 night in May 2024

Fabulous”

Absolutely amazing! The room was great, the bed very comfortable. Location is as central as you can get, and the best thing is that at the same time you don't hear the outside noise in the room (and with Hanoi busy streets that's an important thing). The staff is extremely nice and helpful, they made our stay truly fantastic! Honestly, the hotel team was the highlight of this experience:) They also offer travel options and can store your bags during your trip. I wish we could stay longer with them, and I'd love to stay here again in the future!

Reviewed May 08, 2024
9.6
Exceptional
Wan from Malaysia
Solo traveler
Grand Deluxe Double Room
Stayed 1 night in April 2024

Nice and decent hotel”

This hotel is having quite a modern vibe. Location wise is quite close to the Hoan Kiem lake. The only thing is it is stucked "inside" in between 2 buildings. You may missed it if you didn't pay attention along d road. Hotel is clean and breakfast is decent. Room is huge with ample of space but the only "funny" things happened was in d room there is an automatic curtain to separate between the bed n d toilet. Out of sudden, the curtain automatically moving. It really scares me a bit but unfortunately no other room for me to change tht night. Luckily there is no other incident besides that. Hopefully it is just some glitch. Overall, quite worth the money.

Reviewed April 11, 2024
12345

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