Grand City Hotel

Grand City Hotel

Don Apolinar Velez Street, Cagayan De Oro City Center, Cagayan De Oro, Philippines, 9000
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     Grand City Hotel

    Guest reviews

    7.5
    Very good
    /10
    (367 reviews)See what guests said
    8.4
    Excellent

    "I love the room and its easy access to the city."

    joe M.

    -

    January 13, 2019

    7.8
    Very good value for money
    Recommended by 80% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.6
    See map
    Excellent location
    Nearby
    Popular
  • Lourdes College240 m
  • Museo De Oro240 m
  • Maria Reyna Hospital240 m
  • Barbeque Station250 m
  • Xavier Museum250 m
  • Xavier University320 m
  • City Hall340 m
  • Gaston Park350 m
  • City Museum Of Cagayan De Oro380 m
  • Museum of Three Cultures470 m
  • Value for money7.8
    Distance to city center1.1 km
    Location rating8.6
    Nearest airportLaguindingan Airport (CGY)
    Distance to airport25.1 km
    Select your room
    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 single bed and 1 double b...
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    Standard
    Standard
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 single bed and 1 double b...
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    Basic Single
    Basic Single
    ...
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      Have a question for Grand City Hotel?

      What people love about the property

      • 8.8
        Excellent

        "The hotel is accessible and few walks away from fastfood chains."

        Marion

        |

        December 26, 2018

      • 8.4
        Excellent

        "Had a nice and convenient stay."

        christine

        |

        March 18, 2017

      • 8.4
        Excellent

        "Place is strategic as well."

        christine

        |

        March 18, 2017

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      More about Grand City Hotel

      More about Grand City Hotel

      9.2
      Exceptional

      "I love the location since a lot of shops are just a walk awa..."

      Michelle

      |

      January 10, 2019

      An overview

      Show less

      What they offer

      9.2
      Exceptional

      "This is a very nice hotel good value for money and in a good..."

      David

      |

      September 2, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (367)Booking.com Reviews (116)
      7.5
      /
      10
      Cleanliness7.0
      Facilities6.6
      Location8.6
      Room comfort and quality6.9
      Service7.4
      Value for money7.8
      Provided by verified guests of Agoda
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      All guests (367)
      All room types

      Show reviews that mention 

      Showing 171 verified guest comments
      12345
      8.0
      Excellent
      Arlene from Philippines
      Family with teens
      Standard
      Stayed 5 nights in February 2019
      Value for money”
      the hotel is satisfactorily clean... toilets, bed. Housekeeping cleans daily. well located hotel. right at heart of the city. near Xavier univ where cheap foods abound. many restaurants around too. easy to get advice on where/how you want to go. friendly reception staff. 24 hours open. breakfast is just the right amount and kind. sometimes buffet, sometimes plate bfast. just ask around 7pm if bfast will be buffet or plate.cool aircon, soft bed which makes sleeping a good experience.
      Reviewed March 01, 2019
      8.4
      Excellent
      Gladys from Philippines
      Couple
      Standard
      Stayed 1 night in November 2018
      Excellent”
      The staff are accommodating. I understand that the establishment is already old. Good location since it is just near Xavier University and you can easily ride a motorela to get around the city. The only bad thing is that we could not connect to the wi-fi at room 308. One needs to go to the hallway at the third floor to get connected.
      Reviewed December 03, 2018
      9.2
      Exceptional
      Carla from Philippines
      Family with teens
      Superior
      Stayed 3 nights in October 2018
      Great value for money!!”
      Super love this place!! Location of the hotel is perfect! It is at the city center and a less crowded place than the one in Cogon. It is just a few steps away from Redtail too. A famous shrimp/seafood restaurant in CDO!! Also close to other fast-food chains like Jollibee, Mang Inasal, Burger King and a lot of coffee shops, and other restaurants nearby. There is a convenience store in front of the hotel too. The room is surprisingly nice and really clean. My first impression is that the hotel is already old so it won't be that nice but the room was clean, CR is clean and actually nice too. I love the bed because it looks like the whole mattress is made from memory foam!! So soft but not painful in the body. I love their bed so much. Airconditioning is cold too. So cold there was a time we turned it off for a few minutes then turned it back on again. Staff or the receptionist is not that friendly though. They answer your question but not as friendly as other kagay-anons we’ve met.
      Reviewed November 04, 2018
      10.0
      Exceptional
      SHEILA from Philippines
      Couple
      Superior
      Stayed 1 night in October 2018
      Worth the Stay”
      We had a great experience during our stay. Location was very good since nasa center siya and a lot of fast foods to choose. Room facilities were good as well except the aircon since we noticed that giginaw tapos iinit na naman. Pero overall stay was great! Would surely love to stay here again.
      Reviewed October 09, 2018
      9.2
      Exceptional
      David from Australia
      Solo traveler
      Superior
      Stayed 1 night in August 2018
      A very nice hotel”
      This is a very nice hotel good value for money and in a good location. Do not pay the walk-in price as it is far more expensive than booking online, about 20% to 25% difference, And as l stayed there for about a week this would have a few thousand dollars , also the superior rooms have a refrigerator which is very nice, the only negative is the fact that many of the guests are very noisy and the hotel management dont seem to care about the noise , After twonights l had to move from the 3rd floor to the 2nd floor because of the noise
      Reviewed September 02, 2018
      8.0
      Excellent
      Coravirna from Philippines
      Couple
      Standard
      Stayed 2 nights in August 2018
      Good”
      The hotel is good but im a bit disappointed when I requested in my booking for a matrimonial standard but the personnel gave me a twin bed when in fact I booked the room 6 days ahead. Maybe bcoz of availability though. If u have ur car, better to go there a bit earlier, the parking area is quite small. Well, the parking area is safe, and the guards are very accommodating.
      Reviewed August 29, 2018
      6.8
      Good
      anthony from United Kingdom
      Solo traveler
      Standard
      Stayed 1 night in February 2019
      NICE SHOWER”
      BIG ROOM, LOVED THE SHOWER, I even had 2 haa. It took a while to sort out the sockets and tv. daytime staff nice but the older lady on reception had a face like a wet weekend, -- sour face.
      Reviewed February 15, 2019
      8.4
      Excellent
      joe from Philippines
      Couple
      Standard
      Stayed 1 night in January 2019
      best locationa and quality seevices”
      stayed for 5 night and had an exceptional business activity!
      Reviewed January 16, 2019
      8.4
      Excellent
      joe from Philippines
      Couple
      Superior
      Stayed 4 nights in January 2019
      great service”
      i love the room and its easy access to the city.
      Reviewed January 13, 2019
      8.8
      Excellent
      Marion from Philippines
      Family with teens
      Standard
      Stayed 6 nights in December 2018
      Grand City Hotel”
      Although the room looked old from the interior up to the bed they still manage to keep it clean. The hotel is accessible and few walks away from fastfood chains.
      Reviewed December 26, 2018
      9.6
      Exceptional
      Frauline from Philippines
      Family with young children
      Standard
      Stayed 2 nights in January 2018
      Great location!”
      We had a great stay at Grand City Hotel. Most standard rooms only have double or twin beds. Since we are a family of 3, their standard room was perfect since it had a double and a single bed. We all had a comfortable sleep.
      Reviewed January 25, 2018
      9.6
      Exceptional
      Frauline from Philippines
      Family with young children
      Standard
      Stayed 1 night in January 2018
      I love Grand City Hotel!”
      Yes, the hotel is old BUT they added features that make your stay more comfortable - bidet and large shower head. We were very satisfied with our stay. It was close to a lot of places that we needed to be.
      Reviewed January 25, 2018
      8.4
      Excellent
      FARRAH from Philippines
      Solo traveler
      Standard
      Stayed 2 nights in November 2017
      Amongst the best for a 2 star hotel”
      I and my family have been staying at city grand hotel for the past decade each time we're at cdo. It's perfect location close at the heart of the city would reallybe its advantage amongst other hotels. Only that during my latest stay, I wasn't able to use the wifi. Will continually stay at city grand hotel.
      Reviewed November 18, 2017
      4.4
      Martin from Philippines
      Business traveler
      Superior
      Stayed 1 night in February 2019
      Mark”
      The bedding have very strong smell of softener. Too strong smell, have hard time breathing & sleeping. Old room too dirty. The breakfast have cockroaches flying down from the ceiling.
      Reviewed February 28, 2019
      7.6
      Very good
      Terry from Australia
      Couple
      Standard
      Stayed 1 night in August 2018
      Better this time”
      The last time I stayed here I said I wouldn't return because of the level of cleanliness, I did come back because the location is close to where I needed to be for business and the breakfast was very good. I'm happy to say this time the bathroom was clean and smelling good, again I was very happy to have a nice hot shower with the big shower head they have, as usual the staff were polite and helpful. Breakfast was one of the best things about the stay, the cook did very nice eggs any way you want. The only thing I could add is even tho the level of cleanliness was better, for a hotel like that, they need to shine the shower head and pole for the curtain and lastly get rid of the black in grouting between the tiles. Keep up the improvements.
      Reviewed August 07, 2018
      6.0
      Terry from Australia
      Family with young children
      Superior
      Stayed 2 nights in June 2018
      old have had its d”
      The good things I can say are the staff are excellent, breakfast was good, also the shower was hot, that's it. This hotel would have been fantastic in its day, but unfortunately that passed long ago. The room and bathroom were spacious, but attention to detail in cleaning does not happen and it's supposed to be at least a 4 star hotel. We had to flush the bathroom floor with water because smell, they need to use disinfectant when cleaning, also the shower glass needed a good clean. There was also hair on the floor in the main room. We had dinner in the restaurant first night and the table cloth on the table had several stains from other dinners and it was obvious it hadn't been changed for a few days. Such a shame, cause if they dropped the price to match the age of the hotel and did better cleaning I believe people like me would come back again, but for now I won't be back.
      Reviewed July 01, 2018
      7.2
      Very good
      Jerico from Philippines
      Group
      Standard
      Stayed 4 nights in January 2019
      Very good”
      Excellent location but very old hotel.
      Reviewed February 03, 2019
      10.0
      Exceptional
      shiella from Japan
      Family with teens
      Standard
      Stayed 2 nights in October 2018
      fine”
      keep coming back
      Reviewed November 11, 2018
      10.0
      Exceptional
      shiella from Japan
      Family with teens
      Superior
      Stayed 1 night in October 2018
      best location”
      accommodating staff
      Reviewed October 12, 2018
      4.0
      Troy from United States
      Couple
      Standard
      Stayed 9 nights in January 2019
      Bathroom sink, mirror, shower tiles were dirty (mold and needed attention) also windows are so dusty”
      Location is great with friendly and accompanying stuff.
      Reviewed February 13, 2019
      12345
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      Grand City Hotel
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      • Excellent location
      • Xavier Museum
      • Centrio Mall Jeepney Stop Bus Station is within 1.19 km