Grand City Hotel
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Grand City Hotel

338 Queen's Road West (MTR Sai Ying Pun Station Exit B1), Hong Kong Island West, Hong Kong, Hong Kong
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    Exterior view Grand City Hotel

    Grand City Hotel Reviews

    7.6
    Very good
    /10
    (1846 reviews)See what guests said
    10.0
    Exceptional

    "Great place to stay."

    Catherine

    -

    June 11, 2018

    7.7
    Very good cleanliness

    Things you’ll love about Grand City Hotel

    Things you'll love

    • 230 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location - 2.55 kilometers from city center
    Popular
    Nearby
  • Lan Kwai Fong1.63 km
  • Victoria Peak (The Peak)1.92 km
  • Victoria Harbour3.02 km
  • Temple Street Night Market3.61 km
  • Hong Kong Museum of History4.04 km
  • Ocean Park6.62 km
  • Nan Lian Garden9.06 km
  • Hong Kong Disneyland10.38 km
  • Po Lin Monastery24.27 km
  • Ngong Ping 360 Cable Car24.73 km
  • This property is in high demand!

    Booked 29 times since yesterday | 7 travelers are looking at this property right now

    Value for money7.7
    Distance to city center1 km
    Location rating8.1
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport21.4 km

    Rooms available at Grand City Hotel

    Seaview Suite
    Seaview Suite
    ...
    • Room size: 40 m²/431 ft²
    • Sea view
    • 1 double bed and 1 sofa be...
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    Superior
    Superior
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds or 1 double ...
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    Deluxe Hill View
    Deluxe Hill View
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Seaview Room
    Deluxe Seaview Room
    ...
    • Room size: 20 m²/215 ft²
    • Sea view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Suite with Free Sofa Bed
    Suite with Free Sofa Bed
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    Hao Hua Hai Jing Ke Fang <Nei Bin ><2Ren Ru Zhu >
    Hao Hua Hai Jing Ke Fang <Nei Bin ><2Ren Ru Zhu >
    ...
    • Non-smoking
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    Superior Room - Free Upgrade to Deluxe Hill View Room
    Superior Room - Free Upgrade to Deluxe Hill View Room
    ...
    • 2 single beds
    Enter dates to see prices
    Metropolis Ocean View Suite
    Metropolis Ocean View Suite
    ...
    • Non-smoking
    Enter dates to see prices
    Suite
    Suite
    ...
    • Non-smoking
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Grand City Hotel?

    What people love about Grand City Hotel

    • 8.8
      Excellent

      "Location is great, near MTR and there is bus to the airport."

      Meta S.

      |

      May 24, 2018

    • 8.8
      Excellent

      "Pros: The room is clean and neat."

      Leong

      |

      July 1, 2018

    • 8.8
      Excellent

      "There are also plenty restaurants nearby that area."

      Leong

      |

      July 1, 2018

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    More about Grand City Hotel

    More about Grand City Hotel

    9.6
    Exceptional

    "The front desk service is very good."

    chen

    |

    January 12, 2019

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Pros: The room is nice and tidy."

    Khajak

    |

    January 13, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Yuen Kee Dessert
    120 m Chinese
    Sun Kee Restaurant
    200 m Chinese
    Queen Street Cooked Food Market
    620 m Chinese
    American cuisine
    American cuisine
    The Lot on Possession
    750 m American, Australian, European
    Canteen
    1.1 km American, Chinese
    The Flying Pan
    1.3 km American, British, Diner
    Asian cuisine
    Asian cuisine
    Centre Street Kitchen
    200 m Asian, Cafe, Chinese
    The Grand Buffet
    390 m Asian, Chinese, Japanese
    New Five Dragon Congee & Noodle Restaurant
    610 m Asian, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Grand City Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1846)Booking.com Reviews (1996)
    7.6
    /
    10
    Cleanliness7.7
    Facilities6.8
    Location8.1
    Room comfort and quality7.1
    Service7.6
    Value for money7.7
    All languages
    All guests (1846)
    All room types

    Show reviews that mention 

    Showing 974 verified guest comments
    12345
    8.0
    Excellent
    Jan from Australia
    Couple
    Superior
    Stayed 1 night in April 2019

    Very good”

    What I like the most about this hotel is the second sliding door preventing noise from the corridor coming into the room. I wish that all budget hotels could be designed like this. Noise pollution is for me the most important criteria for choosing a hotel and I wish more people would report on this.

    Reviewed May 12, 2019

    Thank you for sharing with us your compliments and observations, which are most helpful as we tirelessly strive for improvement. Best regards, Grand City Hotel Hong Kong

    Responded May 20, 2019
    Grand City Hotel
    8.0
    Excellent
    Raymond from United States
    Solo traveler
    Superior
    Stayed 3 nights in May 2019

    Would probably recommend ”

    The pictures have been brightened with a filter. The rooms look darker in real life. The bathroom and bed were both clean, however. And the staff was very kind. A coined laundry option would be nice. Or at least cheaper rates for a full load of laundry.

    Reviewed May 20, 2019

    Thank you for your recent stay and taking time to share your review. It was a pleasure to welcoming you and we are glad to learn that you enjoyed your time with us. Looking forward to greeting you in the near future. Best regards, Grand City Hotel Hong Kong

    Responded May 20, 2019
    Grand City Hotel
    9.2
    Exceptional
    Frederik from Netherlands
    Business traveler
    Superior
    Stayed 3 nights in April 2019

    Simply the best hotel for its money in Hong Kong”

    See the titel.... what more can I add to that! Larger than average room for a lower than average cost. On Hong Kong Island near all the action and the business district. I always stay here when in Hong Kong.

    Reviewed May 08, 2019

    Sincere thanks for choosing to stay at Grand City Hotel Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best regards, Grand City Hotel Hong Kong.

    Responded May 20, 2019
    Grand City Hotel
    9.6
    Exceptional
    CJ from United States
    Couple
    Superior
    Stayed 3 nights in April 2019

    Exceptional”

    The hotel is modern and flashy, an upscale decor minus the upscale price tag. The room is not large, but definitely not the smallest in Hong Kong, and is cozy for 1-2 people. There is ample space under the bed to store luggage, and the room was super clean, housekeeping very friendly. We had no issues with the shower curtain or water getting on the floor, and there is a sliding door if privacy is needed. The sink and wardrobe are also small, and the chair/desk area not too comfortable as a work space. The bed is hard/springy, but had no problems sleeping, and any problems were due to noise in the hall or from other rooms. Fire alarm went off at 5am but was stopped promptly. WiFi was inconsistent, and seemed to work better during the day. Easy access to stores and restaurants. Overall a nice place to stay compared to the other alternatives in Hong Kong.

    Reviewed April 05, 2019

    Thank you for sharing with us your compliments and observations, which are most helpful as we tirelessly strive for improvement. Best Regards, Grand City Hotel Hong Kong

    Responded April 08, 2019
    Grand City Hotel
    6.8
    Good
    Sammy from New Zealand
    Couple
    Deluxe Hill View
    Stayed 1 night in May 2019

    Happy stay”

    Hotel location is ideal and there are shops & restaurants just around the hotel ... very convenient for all sorts of travellers

    Reviewed May 19, 2019

    Thank you for your recent stay and taking time to share your review. It was a pleasure to welcoming you and we are glad to learn that you enjoyed your time with us. Looking forward to greeting you in the near future. Best regards, Grand City Hotel Hong Kong

    Responded May 20, 2019
    Grand City Hotel
    6.8
    Good
    YING from Malaysia
    Business traveler
    Superior
    Stayed 4 nights in January 2019

    Convenient location”

    MTR station is 5 mins walk in front of the hotel, a few staircases you need to worry on your luggages, then there are lifts everywhere inside the MTR walkway.

    Reviewed May 12, 2019

    Thank you for your recent stay and taking time to share your review, It was a pleasure to welcoming you and we are glad to learn that you enjoyed your time with us. Looking forward to greeting you in the near future. Best regards, Grand City Hotel Hong Kong

    Responded May 20, 2019
    Grand City Hotel
    6.4
    Good
    Andreea-Alexandra from Romania
    Couple
    Superior
    Stayed 1 night in March 2019

    Good”

    The view from the hotel depends on which floor you are located. Our room was on 7th floor, so was pretty nice. The room is small, but well equipped. The unique problem was that it smelled like pee, no offence. The location is ok, but you need to take public transportation to get to the main touristic points.

    Reviewed April 04, 2019

    Thank you for your recent stay and taking time to share your review. It was a pleasure to welcoming you and we are glad to learn that you enjoyed your time with us. Looking forward to greeting you in the near future. Best regards, Grand City Hotel Hong Kong

    Responded April 08, 2019
    Grand City Hotel
    3.2
    Adelna from Philippines
    Family with young children
    Superior
    Stayed 2 nights in March 2019

    Bad experience with them ”

    When I got to the hotel, i had no room! I had a confirmed booking for "pay at the hotel" and at the reception i was informed that my booking was a non-guranteed booking and was cancelled. Reason: they weren't able to verify my debit card. Well they could have atleast emailed me to kindly inform me of the situation so i can provide another card. But i got no email or call or whatsoever! And u can just imagine a tired traveller with a 2 little kids with no room to stay! They informed me they still have a room but double the price i booked from agoda. 😠😠😠 So what i did i rebooked again thru agoda and got me and my kids a place to stay. When we got to the room, to my surprise, it was too small for the price i paid. And worse, the restroom had no doors! Only shower curtain to cover you from the toilet, and another curtain to cover u from the toilet to the outside area. Oh my! NEVER in this hotel again!

    Reviewed April 01, 2019

    Thank you for staying at Grand City Hotel Hong Kong and for taking your time to send us your review. Please accept our sincerest apology for the disappointing experience you had during your stay. We will make necessary improvement and ensure that high standard to be reinforced to avoid re-occurrence. We look forward to welcoming you back to the Hotel in the near future. Best regards, Grand City Hotel Hong Kong.

    Responded April 02, 2019
    Grand City Hotel
    6.8
    Good
    DUNG from Singapore
    Couple
    Superior
    Stayed 1 night in February 2019

    Hotel close to MTR, 3-5 min walking distance”

    Small Boutique hotel. Internal decoration a bit dark. friendly staff. close to Sai Ying Pun MRT. Situated in an old district of Hong Kong Island. Easy to Take Tram or MRT to other part of Hong Kong Island. 10 min walking to the Aiport Express Bus station.

    Reviewed March 31, 2019

    Thank you for sharing your comment with us. We were delighted to read that you enjoyed your stay with us and you found our hotel is perfectly located. We look forward to welcoming you again in the future. Best regards, Grand City Hotel Hong Kong

    Responded April 02, 2019
    Grand City Hotel
    8.4
    Excellent
    JOSEPH from United States
    Group
    Superior
    Stayed 13 nights in January 2019

    Family Traveler”

    Our family stayed here for 2 wks in Jan'19 the 1st time. Great location; Many eateries close by (delicious & reasonable price as well); Transportation Never a problem: MTR/Bus/Tram/Taxi and not to mention buses to/from airport too! Definitely will stay here again. Actually just booked in March!

    Reviewed March 13, 2019

    Thank you for sharing this experience with us. We are pleased to learn that you are satisfied with our location and service. Your support and praise make us work harder to provide a better service. We look forward to welcoming you again in the near future. Best regards, Grand City Hotel Hong Kong

    Responded March 13, 2019
    Grand City Hotel
    8.0
    Excellent
    Laurent from France
    Business traveler
    Superior
    Stayed 1 night in September 2018

    Good place not too far from Central”

    It's basically walking distance to Central, it is a nice way to discover the city as it's a 30min walk in the street of HK from Sai Ying Pun to Sheung wan and Central. Alternatively, you can take the metro as well. The hotel is simple, no frills.

    Reviewed October 01, 2018

    Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

    Responded October 18, 2018
    Grand City Hotel
    10.0
    Exceptional
    Kevin from Australia
    Couple
    Stayed 3 nights in August 2018

    Good location on Hong Kong island.”

    Verynice hotel good view over harbour from our room. Short taxi ride to pier 7. Facilities in hotel were very good. Bed was a little harder than we prefer. Some good restarants nearby. Would stay here again

    Reviewed August 21, 2018

    Thank you for staying with us. We will work hard to make our guests feel happy and appreciate your feedback. Grand City Hong Kong

    Responded August 22, 2018
    Grand City Hotel
    8.4
    Excellent
    King from Hong Kong
    Couple
    Superior
    Stayed 1 night in May 2018

    A night out with my dear ”

    A place for us to be in the city as the apartment is a bit far and we have a late night and early morning. Very small room as all the rooms in Hong Kong. Great area to find late night food. Close to train station (SYP Station) and close to central. It's rather affordable for a weeknight in town.

    Reviewed August 05, 2018

    Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

    Responded August 12, 2018
    Grand City Hotel
    10.0
    Exceptional
    Catherine from United States
    Family with young children
    Superior
    Stayed 3 nights in June 2018

    Exceptional”

    Great place to stay. I emailed the hotel thru Agoda to request something special for our son's birthday. They promptly reply and upgraded us to a deluxe room! We enjoyed our 3 nights stay in the hotel. We will definitely choose grand city hotel on our next visit to hong kong!

    Reviewed June 11, 2018

    Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hotel

    Responded June 24, 2018
    Grand City Hotel
    8.0
    Excellent
    Kenneth from Thailand
    Business traveler
    Superior
    Stayed 4 nights in May 2018

    Good location...and if you love bed springs, you'll be in heaven!”

    If this hotel had decent beds I could give a good review. Unfortunately, the beds SUCKED. Hard and springs do not make sleeping a fun adventure. NEXT. Also, the internet in the room was horrible--couldn't get a skype call through. It was fine in the lobby, but I don't want to have to work in the lobby. This is all easy to fix, but for now, give it a pass.

    Reviewed May 28, 2018

    Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

    Responded May 29, 2018
    Grand City Hotel
    7.2
    Very good
    Sameer
    Solo traveler
    Superior Room - Free Upgrade to Deluxe Hill View Room
    Stayed 5 nights in April 2019

    Totally worth the Proce! ”

    Liked the fact that the hotel was so close to the MTR. Also, there are lots of eateries and bars very close to the hotel itself. The hotel was pretty clean. Don’t expect anything fancy though! The view from my room on the 29th floor was better than I had expected it to be. The staff really doesn’t interact much, probably coz English is not as widely spoken a language in Hong Kong. The bed was really hard though! To sum it up, if you’re looking for something clean and on a budget with a few days to spend in HK, then this hotel would certainly be a good choice.

    Reviewed April 27, 2019

    Thank you for your review. We were delighted to read that you enjoyed your stay with us. We all look forward to welcoming you again in the future. Best regards, Grand City Hotel Hong Kong

    Responded April 30, 2019
    Grand City Hotel
    6.4
    Good
    PATRICIO from Macau
    Couple
    Superior
    Stayed 1 night in April 2019

    Value for money”

    Good location and value for money hotel

    Reviewed April 25, 2019

    Thank you for your review. We were delighted to read that you enjoyed your stay with us. We all look forward to welcoming you again in the future. Best regards, Grand City Hotel Hong Kong

    Responded April 30, 2019
    Grand City Hotel
    7.6
    Very good
    gek from Singapore
    Group
    Superior
    Stayed 3 nights in January 2019

    clean and comfortable room”

    We stayed 3 nites at this hotel, good location, many eating and shopping places. Dont like their toilet design as no door to close, only hanging curtain for bathing and toilet business . The basin is very small, when brush teeth the whole flooring wet. No view at our room, excepts all the high rise old building to see, not really bother as we go out mostly. Very near to MRT using exit B3. 3-5 mins walk to airport bus stop (water street) taking A10, A12 direct to HK airport.

    Reviewed January 25, 2019

    Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hotel

    Responded February 18, 2019
    Grand City Hotel
    4.8
    kim from South Korea
    Business traveler
    Superior Room - Free Upgrade to Deluxe Hill View Room
    Stayed 3 nights in January 2019

    not recommend this one”

    Location is good, very close to MTR station. But Room is very small even though it says “free upgrade to something”. This is a fake ad I guess. No bathroom door, just black curtain. Not recommend this hotel. should be much cheaper than their rate.

    Reviewed January 13, 2019

    Thank you for staying with us. We will work hard to make our guests feel happy and appreciate your feedback. Grand City Hong Kong

    Responded January 21, 2019
    Grand City Hotel
    7.2
    Very good
    Khajak from United States
    Couple
    Superior Room - Free Upgrade to Deluxe Hill View Room
    Stayed 5 nights in January 2019

    New beds needed”

    Pros: The room is nice and tidy. Quiet and very easily accessible. Cons: The bed is rock hard with springs poking in your body. I can sleep anywhere but had I known the bed situation I would've opted for someplace else.

    Reviewed January 13, 2019

    Thank you for staying with us. We will work hard to make our guests feel happy and appreciate your feedback. Grand City Hong Kong

    Responded January 21, 2019
    Grand City Hotel
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    Grand City Hotel
    |Very good 7.6
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    • Excellent location
    • Lan Kwai Fong
    • Sai Ying Pun MTR Station is within 0.22 km