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Grand City Hotel

"Clean and enough socket on resonable place for two of us."

JIALONG - January 17, 2020
Deluxe Seaview Room - Bed Grand City Hotel
Lobby Grand City Hotel
Lobby Grand City Hotel
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Grand City Hotel

338 Queen's Road West (MTR Sai Ying Pun Station Exit B1), Hong Kong Island West, Hong Kong, Hong Kong - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Dr. Li Joe Yan Joe 30 m
Queen's Road West 70 m
Consulate of Tunisia 110 m
西邊街 Western Street 110 m
Bamboo Scenes 140 m
Man Yee Mall 140 m
Sai Ying Pun Market 170 m
Dr. Lee Hun Kwan 170 m
Sai Ying Pun MTR Station 220 m
International PARKnSHOP 240 m
Nearby landmarks
Victoria Peak (The Peak) 2.02 km
Victoria Harbour 3.08 km
Hong Kong Skyline 3.1 km
Tsim Sha Tsui East 3.46 km
Ocean Park Thrill Mountain 6.63 km
Nan Lian Garden 8.73 km
Hong Kong Disneyland 10.68 km
Lantau Island 20.65 km
Ngong Ping 360 20.86 km
Tian Tan Buddha (Big Buddha) 24.56 km
8.0

Excellent

Location rating score

2.55 kilometers from city center
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 120 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Ticket services

  • Laundry service

Cheaper than 87% of all properties in Hong Kong in the last 24 hoursCompared to 1,231 Hong Kong properties at Agoda for various dates
Value for money7.8
Distance to city center1 km
Location rating8.0
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport23.0 km

Rooms available at Grand City Hotel

Seaview Suite
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 double bed and 1 sofa bed
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Deluxe Seaview Room
...
  • Room size: 20 m²/215 ft²
  • Sea view
  • 2 single beds or 1 double b...
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Superior Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Superior Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Room with Full Borad
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 queen be...
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Deluxe Hill View
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds
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Superior
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Seaview Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed or 2 single be...
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Seaview Suite
...
  • Room size: 40 m²/431 ft²
  • 1 double bed
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DELUXE HILLVIEW ROOM
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Grand City Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Grand City Hotel?

A stay at Grand City Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand City Hotel?

Wake up to a great buffet breakfast at Grand City Hotel. Adults can enjoy breakfast offered with an additional charge of 108 HKD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand City Hotel?

Grand City Hotel features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at Grand City Hotel?

Audio-visual equipment service is offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

What is the smoking policy at Grand City Hotel?

Grand City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Grand City Hotel

  • 7.2
    Very good
    Location

    "The hotel location is convenient and near MTR station."

    Becky

    |

    February 28, 2020

  • 9.2
    Exceptional
    Location

    "The location is on the subway line so that was great!"

    Etelka

    |

    January 11, 2020

  • 8.0
    Very good
    Location

    "Perfect location and fantastic quality/price"

    CORRADO

    |

    March 12, 2020

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Cheapest price score
Room size
20 sqm.
Room comfort score
7.1/10
Value for money score
7.8/10
Better than
87
%
of Hong Kong properties
Bigger than
84
%
of Hong Kong properties
Better than
81
%
of Hong Kong properties
Better than
78
%
of Hong Kong properties
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Overall rating:
7.5
Very good
3,336 reviews
Cleanliness
7.5
Facilities
6.7
Location
8.0
Read all reviews >
What travelers say they love:
Bed is comfortable, toilet/shower room works well for me.
Yuen from Malaysia
Business traveler
More about Grand City Hotel

More about Grand City Hotel

Grand City Hotel is located in the western district of Hong Kong. The hotel is a 32-story building with 214 chic design guestrooms and suites, majority of which overlook the famous Victoria Harbour and directly opposite the nightlife. HD smart TV and Free Wi-Fi broadband internet access can be found in all guestrooms. The property is within a one-minute walk of Sai Ying Pun MTR Station and within a 3-minute walk to dried food street and Western SoHo restaurants and bars. There is quick and easy access to all parts of Hong Kong by MTR, including the International Finance Centre, Waterfront Promenade, and Star Ferry.

Grand City Hotel is home to 214 bedrooms. All are tastefully furnished and many even provide such comforts as Internet access, air conditioning, wake-up service, and a desk. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Grand City Hotel is your one-stop destination for quality hotel accommodations in Hong Kong.

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Most talked about facilities

Housekeeping
66 mentions
Breakfast
36 mentions
Food & Dining
11 mentions
Swimming Pool
6 mentions

What they offer

10.0
Exceptional
Spaciousness

"We love our room and just the right size for big people."

Annabelle

|

January 8, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental

Restaurants on site

Lobby Cafe
No additional information available

Nearby restaurants

Chinese cuisine
Chinese cuisine
Yuen Kee Dessert
120 m Chinese
Sun Kee Restaurant
200 m Chinese
Queen Street Cooked Food Market
620 m Chinese
Asian cuisine
Asian cuisine
Centre Street Kitchen
200 m Asian, Cafe, Chinese
The Grand Buffet
390 m Asian, Chinese, Japanese
New Five Dragon Congee & Noodle Restaurant
610 m Asian, Chinese
Japanese cuisine
Japanese cuisine
Ramen Jo
580 m Japanese
Woo Tung Yakiniku Dining Bar (Sheung Wan)
1.1 km Japanese
Tenshu Tempura & Sashimi Restaurant
1.3 km Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand City Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (3336)Booking.com Reviews (2260)
7.5
/
10
Cleanliness7.5
Facilities6.7
Location8.0
Room comfort and quality7.1
Service7.4
Value for money7.8
High score for Hong Kong
Rating
9+ Exceptional (265)
8-9 Excellent (209)
7-8 Very Good (414)
6-7 Good (165)
<6 Below Expectation (345)
Time of the year
Mar - May (345)
Jun - Aug (299)
Sep - Nov (379)
Dec - Feb (375)
All guests (3336)
All room types
All languages

Show reviews that mention 

Showing 1398 verified guest comments
12345
9.6
Exceptional
Seng from Malaysia
Solo traveler
Superior
Stayed 4 nights in February 2016

Great Location, Value for Money”

Great location! 1. It's very near to the airport, only 30 minutes by bus. 2. The MTR station is only within 5 minutes walk! 3. 2 supermarkets around the corner. 4. Lots of great food just by walking distance. The staffs were friendly and helpful. 1. Really appreciate the house keeping staff, great job! The room was very clean, and they came in to clean the room every day! 2. What's more, they provide me with 2 bottles of mineral water daily! You wouldn't get this type of service even in Hilton London. Hotel policy 1. Heard some people complained that the hotel doesn't have a heater. For everyone's info, all hotels within Hong Kong does not have a heater, as the weather in Hong Kong isn't that cold for them to have one. 2. There were few comments here complaining extra fees being charged upon checking in. This is a common practice by all the hotels within Hong Kong, nothing to be alarm. These fees will be deposited back to the credit card upon checking out.

Reviewed March 31, 2016
8.8
Excellent
Yuen from Malaysia
Business traveler
Superior
Stayed 5 nights in November 2019

GOOD HOTEL AT HONG KONG ISLAND”

This hotel is at northwest side of Hong Kong Island, exactly next to MTR 'Sai Ying Pun' st. (B1 exit) I like the window view, where you can see many high rise residential + commercial buildings of 'Sai Wan' area. Basic amenities are available. There are many convenient stores and eateries nearby. The street down the hotel is actually the famous 'Hoi Mei Gai' (dried seafood st.) + some chinese herbs shop. I find the people here friendly. Though it could be quiet at night, it's relatively safe surprisingly. Don't expect the hotel to have big tables and space - it's typical at Hong Kong where every inch of land is costly. With the price I paid, I'm fully satisfied with the service and room. Boiling water and eating could be difficult in the room - guess you have to figure out yourself. I have no problem with it though. Bed is comfortable, toilet/shower room works well for me. I'd come again if there's an opportunity.

Reviewed December 04, 2019

Thank you for your review. We were delighted to read that you enjoyed your stay with us, We all look forward to welcoming you again in the near future. Best regards, Grand City Hotel Hong Kong

Responded December 19, 2019
Grand City Hotel
10.0
Exceptional
Seng from Malaysia
Solo traveler
Superior
Stayed 3 nights in May 2016

Great Location, Convenient and Clean”

My third time staying at this hotel. And am still very happy with it! The price is very affordable, consider the great location! It's only 30 mins to the airport, by bus! And very near to the heart of Hong Kong island. The mrt is around 5 minutes walk away from the hotel, so are the various bus stops. There are so many good food around the hotel, which include desserts, cafe, local delights and western food. There are a total of 3 supermarkets within 3 minutes walk from the hotel, and there's a 7-11 behind the hotel. The hotel is also very near to the local wet market, which you can really feel the local culture and way of life. The room is very clean, freshened up by the housekeeping daily. They provide two bottles of mineral water daily (you won't get this in any 3 stars hotel in any of the Europe, US and UK hotels), and change the towels as well. Staffs are friendly, and they help to look after your luggage even when you've checked out. Will definitely be staying with the hotel again!

Reviewed May 10, 2016
9.6
Exceptional
CJ from United States
Couple
Superior
Stayed 3 nights in April 2019

Exceptional”

The hotel is modern and flashy, an upscale decor minus the upscale price tag. The room is not large, but definitely not the smallest in Hong Kong, and is cozy for 1-2 people. There is ample space under the bed to store luggage, and the room was super clean, housekeeping very friendly. We had no issues with the shower curtain or water getting on the floor, and there is a sliding door if privacy is needed. The sink and wardrobe are also small, and the chair/desk area not too comfortable as a work space. The bed is hard/springy, but had no problems sleeping, and any problems were due to noise in the hall or from other rooms. Fire alarm went off at 5am but was stopped promptly. WiFi was inconsistent, and seemed to work better during the day. Easy access to stores and restaurants. Overall a nice place to stay compared to the other alternatives in Hong Kong.

Reviewed April 05, 2019

Thank you for sharing with us your compliments and observations, which are most helpful as we tirelessly strive for improvement. Best Regards, Grand City Hotel Hong Kong

Responded April 08, 2019
Grand City Hotel
8.0
Excellent
Kheng from Malaysia
Couple
Superior
Stayed 5 nights in December 2016

Good hotel, good location and low cost”

We booked this hotel 4 month early and grab Agoda secret deals (USD60/night) at quite low cost for 5 nights. Honestly it's value for money for their great location and comfortable room (even though the room is not big). Right in front of the hotel is bus stop, 5-6 minutes walking are MRT station (Sai Ying Pun) and HK Tram station (Western Street station). With these three public transports you can travel anywhere in Hong Kong. There are direct bus to Aberdeen, Central, Causeway Bay etc. HK Tram is cheapest public transport in Hong Kong island (HKD2.30 only) and link you from West to East. Few minutes walking from hotel are a few convenient stores, supermarkets, cafe, fruit stalls and a Vegetarian restaurant. Always ask for high floor and room facing sea view (ie : room 2103). Conclusion : the hotel is value for money (if you book earlier), and very near to major transport, so it's convenient to travel around Hong Kong.

Reviewed December 17, 2016
9.2
Exceptional
PANJABHORN from Thailand
Couple
Superior
Stayed 5 nights in November 2016

SPACE!”

I had been searching for a hotel with a good amount of space with good deal and this hotel fits. I didn't expect it to be grand room or anything because it's Hong Kong but their room is just enough space to make me comfortable. They have a nice window which draws enough light to the room. I love it. And shower space, toilet and sink are separated. Totally recommend this hotel to everyone. Just 2 mins walk from the Sheung Wan Station (Exit B2) and 7-11 close by.

Reviewed December 08, 2016
10.0
Exceptional
Seng from Malaysia
Solo traveler
Superior
Stayed 3 nights in April 2016

Great Location, Value for money!”

Great location! It's very near to the airport, only 30 minutes by bus. The MTR station is only within 5 minutes walk! There are a total of 3 supermarkets around the corner, and 1 convenient store. Lots of great food just by walking distance, which includes coffee shop, cafe, dessert shops, local food and etc. The staffs were friendly and helpful. Really appreciate the house keeping staff, great job! The room was very clean, and they came in to clean the room every day! What's more, they provide me with 2 bottles of mineral water daily! You wouldn't get this type of service even in Hilton London. Read some people complaining about the extra fees being charged upon checking in. This is a common practice by all the hotels within Hong Kong, nothing to be alarm. These fees will be deposited back to the credit card upon checking out. This is my second time staying at the hotel, and definitely won't be my last.

Reviewed May 10, 2016
9.2
Exceptional
Etelka from Canada
Couple
Superior
Stayed 1 night in December 2019

Fine Room”

This hotel room was fine. It is smaller than the pictures make it seem but this is typical of hong kong. The location is on the subway line so that was great! Everything was clean and we were able to store some luggage after and extended stay in Hong Kong before going to southeast asia, that is a great plus. Gotta try the noodles across the road at Mak Ming Noodles and skip the breakfast at the hotel, not worth the price.

Reviewed January 11, 2020

Thank you for your recent stay and taking time to share your review. It was a pleasure to welcoming you and we are glad to learn that you enjoyed your time with us. Looking forward to greeting you in the near future. Best regards, Grand City Hotel Hong Kong

Responded January 31, 2020
Grand City Hotel
10.0
Exceptional
Catherine from United States
Family with young children
Superior
Stayed 3 nights in June 2018

Exceptional”

Great place to stay. I emailed the hotel thru Agoda to request something special for our son's birthday. They promptly reply and upgraded us to a deluxe room! We enjoyed our 3 nights stay in the hotel. We will definitely choose grand city hotel on our next visit to hong kong!

Reviewed June 11, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hotel

Responded June 24, 2018
Grand City Hotel
9.0
Exceptional
Andy from Philippines
Solo traveler
Deluxe Seaview Room
Stayed 2 nights in October 2015

A 4star hotel that is nice and clean ”

Clealiness. Surroundings. Value

when i first saw this hotel in agoda the pictures are good even in person... when i checked in they asked me about the credit card but it is my mom's credit card and they are good at it i just present a printed credit card name and a government id of my mom... when im at the room resting then suddenly someone opened my door and i got scared. A crew opened my door asking if he can get the drinks inside the ref. Thats the only thing i wnt to complain about them...and also the aircon i cant configure it because it is chinese.. hahaha but the room is good. The value is fine. The place is so very good near centraI, near the wet market and so for... will comeback here when i visit hong kong this chinese new year..

Reviewed October 15, 2015
9.2
Exceptional
Yun from China
Solo traveler
Superior
Stayed 1 night in December 2019

Close to MTR”

The current room rate in Hong Kong has been low for a while. It is a good time to have a weekend escape in central business district. The hotel is very close to MTR station, with a number of restaurants, supermarkets nearby. It is actually walkable to the Peak or Central, if weather is good. Check-in counter is located at the third floor, and lifts to the ground entrance and to the rooms are separate, which provided added security. Room is small, but acceptable in HK standard.

Reviewed December 31, 2019

Heartfelt thanks for staying and sharing your experience with us. We are pleased to learn that you have enjoyed our location, has a great time with us. We look forward to serving you again at the hotel. Best regards, Grand City Hotel Hong Kong

Responded January 03, 2020
Grand City Hotel
10.0
Exceptional
XIAOLONG from China
Solo traveler
Superior
Stayed 1 night in May 2017

Good Location, good price”

Already stayed in this hotel for couple times. Good location, very close to the MTR station. Two stops away from the Central area. The price is not bad at all. The room is not big, but hey, here is Hong Kong. I got a free upgrade to a suite room with ocean view this time! The only thing which I don't like is the sofa is too dirty.

Reviewed May 31, 2017
9.2
Exceptional
Frederik from Netherlands
Business traveler
Superior Double or Twin Room
Stayed 3 nights in April 2019

Simply the best hotel for its money in Hong Kong”

See the titel.... what more can I add to that! Larger than average room for a lower than average cost. On Hong Kong Island near all the action and the business district. I always stay here when in Hong Kong.

Reviewed May 08, 2019

Sincere thanks for choosing to stay at Grand City Hotel Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best regards, Grand City Hotel Hong Kong.

Responded May 20, 2019
Grand City Hotel
9.6
Exceptional
Rowena from United Kingdom
Business traveler
Superior
Stayed 1 night in November 2017

Good business hotel”

Small room, which is typical for Hong Kong. But it is clean and has everything you need. I got a good price on Agoda. Short uphill walk from the nearest train station. Good location for HKU (a 20 minute walk away). The Airport Express Shuttle Service stops five minutes down the road, across Best Western Harbor View. Friendly, helpful staff.

Reviewed December 12, 2017

Thank you for your precious time in sharing your wonderful experience with us. Glad that you enjoyed the guestroom and the overall service we have provided. Your comments and feedback are well appreciated, and have been shared with the team here. Please do let us know should you be returning to Hong Kong, and if we may assist with any future arrangements. We look forward to your return.

Responded February 06, 2018
Grand City Hotel
8.8
Excellent
Leong from Malaysia
Family with teens
Superior
Stayed 1 night in June 2018

Clean and strategic location”

Pros: The room is clean and neat. Few minutes walk to subway station and tram station. There are also plenty restaurants nearby that area. Cons: Average room size for Hong kong, so a big luaggage already occupied most of the walkway. The bed is a bit short for me. Also, the bathroom door is only a lockless slide door that separate bedroom and bathroom compartment (plus a small curtain to divide from the room door). Slow wifi connection.

Reviewed July 01, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hotel

Responded July 18, 2018
Grand City Hotel
9.6
Exceptional
Sonny from Philippines
Solo traveler
Superior Double or Twin Room
Stayed 4 nights in December 2019

Mr PT”

I would recommend GCH to any of my friends, colleagues and fellow travelers. The big factor that made GCH apart from the rest is the LOCATION, it is near the MTR, Tram Station and Macau Ferry. The staff is very friendly and able to communicate well in English. If any possible reason that I will go to Hong Kong again, definitely I will stay here.

Reviewed December 13, 2019

Thank you for your review. We were delighted to read that you enjoyed your stay with us. We all look forward to welcoming you again in the future. Best regards, Grand City Hotel Hong Kong

Responded December 19, 2019
Grand City Hotel
10.0
Exceptional
Kevin from Canada
Solo traveler
Superior
Stayed 5 nights in March 2018

Great location”

Super location . Close to MYR , trams and very close to the morning trail to Victoria Peak. Rooms are Hong Kong small but clean and everything you need.

Reviewed March 11, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

Responded March 18, 2018
Grand City Hotel
8.4
Excellent
Junior from Hong Kong
Couple
Superior Room - Free Upgrade to Deluxe Hill View Room
Stayed 3 nights in June 2019

Good location and good price”

The hotel is located in Sai Ying Pung with a lot of good restaurants and bars. 3 minutes walk to MTR stations from which central, sai wan and Tsim Sha Tsui are only few stops away. 10 to 20 minutes walk to Hong Kong University and Instagram Pier (highly recommended in cloudless days). The price is really worthwhile.

Reviewed June 05, 2019

Thank you for sharing your comments with us. We were delighted to read that you had an excellent stay in our hotel and that you found our hotel is perfectly located. We look forward to welcoming you again in the future. Best regards, Grand City Hotel Hong Kong

Responded June 12, 2019
Grand City Hotel
8.0
Excellent
Alec from United Kingdom
Solo traveler
Superior
Stayed 7 nights in September 2017

Recommend a Friend? Subjective”

The hotel has some good points. The staff are helpful and requests were attended to within minutes. The room is small, but must be expected in Hong Kong. There's a metro station very close (2 minutes). Some of the in-room facilities need an upgrade. I may have been biased by the fact that I always previously stayed Kowloon-side and know that area rather better. I think this place is adequate for a shorter stay, say three nights or so.

Reviewed September 29, 2017

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

Responded April 25, 2018
Grand City Hotel
8.4
Excellent
King from Hong Kong
Couple
Superior
Stayed 1 night in May 2018

A night out with my dear ”

A place for us to be in the city as the apartment is a bit far and we have a late night and early morning. Very small room as all the rooms in Hong Kong. Great area to find late night food. Close to train station (SYP Station) and close to central. It's rather affordable for a weeknight in town.

Reviewed August 05, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

Responded August 12, 2018
Grand City Hotel
12345
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