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Grand City Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 25115 Unit 1-12, Block G, Jalan Batu Bersurat, Kg Pengkalan Gadong, Gadong, Bandar Seri Begawan, Brunei Darussalam, BE3719

Highlights

Check-in [24-hour]

Smooth check in process
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Family room

Luggage storage

Tours

About us

Experience the vibrant Grand City Hotel with a rooftop garden offering panoramic views, ideal for gatherings. Situated near Gadong Night Market, it invites two travelers to explore local culture and enjoy diverse dining options just steps away. Located in the lively Gadong neighborhood of Bandar Seri Begawan, the Grand City Hotel offers a blend of shopping, local cuisine, and warm hospitality for two travelers. Guests can enjoy exquisite dishes at the on-site restaurant and relax at the charming coffee shop, along with personalized concierge service. Each room features air conditioning and complimentary Wi-Fi, with select rooms offering city views. The vibrant Gadong Night Market and The Mall are within walking distance, making it an ideal spot for adventure and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 8.8
Value for money 8.4
Cleanliness 8.3
Service 8.3

Based on 1,708 verified reviews

Location

8.8

Value for money

8.4

Cleanliness

8.3

Service

8.3

Facilities

7.8

See map

8.8Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
The Mall
1.3 km
Gadong Night Market
1.5 km
Jame'Asr Hassanil Bolkiah Mosque
2.4 km
Tasek Lama Recreational Park
3.8 km
Malay Technology Museum
3.8 km
Closest landmarks
I Clinic
100 m
Activfitness Studio
110 m
Brunei RC Track
510 m
Klinik Dr. Prema
940 m
J Lim & Chung
1.0 km

Good to know

Value for money8.4
Location rating8.8
Nearest airportBrunei International Airport (BWN) - Brunei Darussalam
Distance to airport3.8 km

Rooms available at Grand City Hotel

Family 2 Bedroom for 4 Person
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed and 2 bunk beds
Enter dates to see prices
King Bed Non Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 King Beds, Studio Suite, Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 king beds
Enter dates to see prices
No Smoking City View Deluxe Room with Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Bed Non Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
King Bed Non Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Two-Bedroom
...
  • Room size: 54 m²/581 ft²
  • 1 bunk bed and 1 king bed
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Twin Room Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
No Smoking City View Deluxe Room With Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Grand City Hotel offers airport transfer service upon request with an additional fee of 20 BND in local currency. To request, check the box on the booking form just before the payment page.

Yes! Grand City Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

Absolutely! The perks of staying at Grand City Hotel include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

The average room rate for Grand City Hotel in the past month is 106.98 BND, compared to city's average of 92.93 BND.

Grand City Hotel can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past solo travelers that have stayed at this property have given Grand City Hotel an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Grand City Hotel an average rating of 8.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Grand City Hotel an average rating of 8.5. You can check out more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Grand City Hotel an average rating of 8.4. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Grand City Hotel an average rating of 8.7. You can look up on more comprehensive customer reviews, and responses for this property down in the review section.

Shopping options in Grand City Hotel’s Gadong neighborhood includes The Mall and Gadong Night Market.

The nearest airport to Grand City Hotel is Brunei International Airport, 4.0 km away.

More about Grand City Hotel

More about Grand City Hotel

Unwind and Indulge in Grand City Hotel's Entertainment Facilities

At Grand City Hotel, we understand the importance of relaxation and entertainment during your stay. That's why we offer a range of exceptional entertainment facilities to ensure that your time with us is both enjoyable and memorable. Step into our state-of-the-art fitness center, where you can maintain your fitness routine with the latest equipment and facilities. Whether you prefer cardio exercises or strength training, our gym has everything you need to stay active and energized. After a long day of exploring the city or attending business meetings, take a dip in our sparkling outdoor swimming pool. Unwind and soak up the tropical sunshine as you swim a few laps or simply lounge by the poolside with a refreshing drink in hand. For those who enjoy a little friendly competition, our hotel also features a well-equipped games room. Challenge your friends or fellow guests to a game of billiards, table tennis, or foosball, and let the laughter and excitement fill the air. Indulge in some retail therapy without even leaving the hotel premises. Our hotel is conveniently located near a variety of shops, where you can find everything from souvenirs to fashion items. Take your time to browse through the stores and pick up some unique treasures to remember your stay in Bandar Seri Begawan. At Grand City Hotel, we believe that entertainment is an essential part of any great stay. So come and experience our outstanding entertainment facilities, and make your stay with us truly unforgettable.

Convenience at Your Fingertips: Grand City Hotel's Exceptional Facilities

Grand City Hotel in Bandar Seri Begawan, Brunei Darussalam, offers a range of convenience facilities to ensure a seamless and enjoyable stay for guests. With a laundry service available on-site, travelers can effortlessly freshen up their wardrobe and maintain a polished appearance throughout their trip. Additionally, the hotel provides safety deposit boxes, allowing guests to securely store their valuables and have peace of mind during their stay. For those seeking assistance and recommendations, the concierge service is readily available to cater to guests' needs, whether it be arranging transportation or providing information about local attractions. Stay connected with the complimentary Wi-Fi in public areas, ensuring that guests can easily stay in touch with loved ones or catch up on work. Moreover, the hotel offers free Wi-Fi in all rooms, enabling guests to effortlessly browse the internet and stay connected from the comfort of their own space. With dry cleaning services and luggage storage facilities, Grand City Hotel ensures that guests can conveniently manage their belongings and keep their wardrobe fresh and organized throughout their stay. In addition, the hotel features a convenience store on-site, providing guests with easy access to essential items and snacks. Finally, the daily housekeeping service ensures that rooms are kept clean and tidy, allowing guests to relax and unwind in a comfortable environment. With these exceptional convenience facilities, Grand City Hotel goes above and beyond to ensure a hassle-free and enjoyable stay for its guests.

Convenient Transport Facilities at Grand City Hotel

At Grand City Hotel, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience. For those arriving by air, our airport transfer service is available to pick you up and drop you off at the hotel. This service takes away the stress of finding transportation upon arrival, allowing you to start your vacation or business trip on a relaxed note. If you're looking to explore the city or nearby attractions, our hotel offers car hire services. Whether you prefer the freedom of driving yourself or require a chauffeur, our friendly staff will assist you in finding the perfect vehicle to suit your needs. Additionally, our ticket service can help you plan and book tours, making it easy for you to discover the best of Bandar Seri Begawan. For guests with their own vehicles, our hotel provides an onsite car park. You can enjoy the convenience of having a secure parking space just steps away from your accommodation. Best of all, our car park is free of charge, allowing you to save on parking fees. If you prefer to rely on taxis, our hotel offers a reliable taxi service. Our staff can assist you in arranging for a taxi to take you to your desired destination, ensuring a comfortable and efficient journey. At Grand City Hotel, we prioritize your travel convenience and aim to make your stay as enjoyable as possible. With our range of transport facilities, you can explore the wonders of Bandar Seri Begawan with ease.

Indulge in Exquisite Dining at Grand City Hotel

At Grand City Hotel, we take pride in offering our guests a delightful culinary experience. With a range of dining facilities to choose from, you'll be spoilt for choice during your stay with us. Start your day off right with a visit to our cozy coffee shop, where you can savor a freshly brewed cup of coffee and indulge in a selection of delectable pastries. Our coffee shop provides a relaxed atmosphere, perfect for catching up with friends or enjoying a peaceful moment alone. For a more formal dining experience, head to our elegant restaurant. Here, you can enjoy a wide array of international and local dishes prepared by our talented chefs. Whether you're in the mood for a hearty steak, flavorful seafood, or authentic local cuisine, our restaurant has something to satisfy every palate. At Grand City Hotel, we understand the importance of catering to all dietary requirements. That's why we also have a halal restaurant on-site, ensuring that our Muslim guests can dine with peace of mind. Our halal restaurant serves up a variety of delicious halal dishes, prepared with the utmost care and attention to detail. From traditional Bruneian delicacies to international favorites, you can enjoy a diverse range of flavors while adhering to your dietary preferences. Rest assured that your dining experience at Grand City Hotel will be accompanied by exceptional service and daily housekeeping to ensure a comfortable and enjoyable stay. Join us for a culinary journey like no other at Grand City Hotel!

Comfort and Convenience at Grand City Hotel

Experience the ultimate comfort and convenience at Grand City Hotel in Bandar Seri Begawan, Brunei Darussalam. With a range of well-appointed rooms to choose from, you are sure to find the perfect accommodation to suit your needs. Our King Bed Non Smoking rooms offer a spacious 27 square meters of living space, complete with a luxurious king bed for a restful night's sleep. For those traveling with a companion, our Twin Room Non-Smoking is the ideal choice, also offering 27 square meters of space and a comfortable king bed. Book your stay at Grand City Hotel through Agoda and enjoy the best prices available, ensuring you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and book your preferred room type, guaranteeing a hassle-free experience from start to finish.

Explore the Vibrant Neighborhood of Gadong in Bandar Seri Begawan

Located in the heart of Bandar Seri Begawan, Gadong is a bustling neighborhood that offers a perfect blend of modernity and traditional charm. As one of the city's most vibrant areas, Gadong is a popular destination for locals and tourists alike. Gadong is renowned for its shopping scene, with a plethora of malls, boutiques, and markets. Seri Q-Lap Mall and The Mall Gadong are two of the largest shopping centers in the area, offering a wide range of international and local brands. Visitors can indulge in some retail therapy, browse through fashion boutiques, or explore local handicrafts and souvenirs. Apart from shopping, Gadong is also a food lover's paradise. The neighborhood is dotted with numerous restaurants, cafes, and food stalls, serving a variety of cuisines. From local delicacies like Ambuyat and Nasi Katok to international flavors, there is something to satisfy every palate. Don't miss the opportunity to try the delicious street food that Gadong is famous for. In addition to its shopping and dining options, Gadong is also home to several entertainment venues. Catch the latest blockbuster at the cinema, enjoy a game of bowling with friends, or have a fun-filled day at the amusement park. With its lively atmosphere and diverse attractions, Gadong truly has something for everyone. Whether you're looking to shop, dine, or simply soak in the local culture, Gadong is a neighborhood that should not be missed during your visit to Bandar Seri Begawan. Its vibrant energy, combined with its modern amenities and traditional charm, make it an ideal destination for all travelers.

Convenient Transportation Options from the Airport to Grand City Hotel

When traveling to Bandar Seri Begawan, Brunei Darussalam, and staying at the Grand City Hotel located in Gadong, you'll find several convenient transportation options to reach your destination from the nearby airports. The Brunei International Airport, located just a short 10-minute drive away from the hotel, is the main gateway for international travelers. Upon arrival, you can easily hail a taxi or book a private transfer to reach the Grand City Hotel. The hotel also offers a shuttle service for guests, providing a hassle-free and comfortable journey from the airport to the hotel. Alternatively, if you prefer public transportation, there are regular buses that operate from the airport to Gadong. The bus stop is conveniently located within walking distance from the airport terminal. Simply hop on the bus and enjoy a scenic ride to Gadong, where the Grand City Hotel is situated. The bus routes are well-connected, making it an affordable and efficient option for budget-conscious travelers. For those who prefer the freedom of driving, car rental services are available at the airport. With a rental car, you can easily navigate your way to the Grand City Hotel, as well as explore the surrounding areas at your own pace. The hotel provides ample parking space for guests, ensuring a convenient and stress-free experience. No matter which transportation option you choose, you can rest assured that getting from the airport to the Grand City Hotel is a breeze. With its prime location in Gadong, Bandar Seri Begawan, the hotel offers easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers.

Explore the Vibrant Surroundings of Grand City Hotel

Nestled in the heart of Bandar Seri Begawan, Grand City Hotel offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you will find the Agro Technology Park, a haven for nature enthusiasts and agricultural enthusiasts alike. Immerse yourself in the lush greenery and discover a variety of flora and fauna in this sprawling park. For those interested in local culture and history, a visit to Masjid Kg Mata Mata is a must. This beautiful mosque showcases stunning Islamic architecture and provides a serene atmosphere for prayer and contemplation. Additionally, a trip to the nearby Pasar Jaya, a bustling local market, offers the opportunity to immerse yourself in the vibrant sights, sounds, and flavors of Brunei. After exploring the local attractions, indulge in some retail therapy at the Syarikat Halimun Bersudara shopping center, located just a stone's throw away from the hotel. With a wide range of shops and boutiques, you'll find everything from trendy fashion to unique souvenirs. Whether you're seeking natural beauty, cultural experiences, or shopping adventures, Grand City Hotel's prime location ensures that you can easily explore and enjoy the best that Bandar Seri Begawan has to offer.

Diverse Culinary Delights Just Steps Away

When it comes to dining options, Grand City Hotel is surrounded by a plethora of enticing restaurants. From the mouthwatering pizzas at Margherita Pizzeria Mata-mata and the aromatic rotis at Roti Culture, to the traditional Bruneian flavors at Pondok Seri Wangi Restaurant and Thiam Hock Restaurant, there's something to satisfy every palate. For coffee enthusiasts, Caffe Verve offers a cozy atmosphere and a wide selection of coffee blends. Funzania by D'Annex Cafe is the perfect spot for a quick bite or a refreshing smoothie. Craving some authentic Korean cuisine? Head over to Yamyam Korea Restaurant (Sarang Korea) for a delightful culinary experience. Thien Thien Chicken Rice is a local favorite, serving up succulent chicken rice dishes. If you're in the mood for some local kopitiam fare, Chatterbox Kopitiam is the place to go. And for those who love Thai cuisine, Sawaddee House Gadong is a must-visit. With such a diverse range of culinary delights just steps away, guests at Grand City Hotel are in for a treat.

Shop 'til You Drop at Grand City Hotel's Surrounding Shopping Landmarks

Located in the heart of Bandar Seri Begawan, Grand City Hotel offers easy access to some of the city's most popular shopping destinations. Just a stone's throw away is the Gadong Night Market, a bustling hub of activity where locals and tourists alike come to experience the vibrant atmosphere and indulge in a variety of local street food and handicrafts. Whether you're in the mood for some mouthwatering satay or looking to pick up unique souvenirs, the Gadong Night Market is a must-visit during your stay at Grand City Hotel. For a more upscale shopping experience, head over to The Mall, which is conveniently located within walking distance from the hotel. This expansive shopping complex is home to a wide range of international brands, fashion boutiques, and specialty stores. From trendy clothing and accessories to electronics and home decor, you'll find everything you need under one roof at The Mall. After a day of retail therapy, unwind and recharge at one of the many cafes and restaurants within the mall, offering a variety of cuisines to satisfy your cravings. Whether you're a shopaholic or simply looking to indulge in some retail therapy, Grand City Hotel's proximity to these shopping landmarks ensures that you'll have an unforgettable shopping experience during your stay.

Affordable Luxury at Grand City Hotel

When it comes to finding the perfect blend of comfort, convenience, and affordability, look no further than Grand City Hotel in Bandar Seri Begawan, Brunei Darussalam. With an average room price of just $50, this hotel offers exceptional value for money, making it an ideal choice for both budget-conscious travelers and those seeking a touch of luxury without breaking the bank. Compared to the average price of a hotel room in Bandar Seri Begawan, which stands at $69, Grand City Hotel provides an unbeatable deal. Despite its wallet-friendly rates, this hotel doesn't compromise on quality. Each room is tastefully decorated and well-appointed with modern amenities, ensuring a comfortable stay for every guest. Whether you're visiting for business or leisure, Grand City Hotel offers an array of facilities and services that cater to your every need. From a refreshing swimming pool to a fully-equipped fitness center, you'll have everything you need to unwind and stay active during your stay. Additionally, the hotel's central location allows for easy access to the city's top attractions, shopping districts, and dining options. Don't miss out on the opportunity to experience the best of Bandar Seri Begawan without breaking the bank. Book your stay at Grand City Hotel and enjoy affordable luxury at its finest.

Excellent Hotel with Clean Rooms and Convenient Location

Grand City Hotel in Bandar Seri Begawan, Brunei Darussalam is a standout choice for travelers looking for a comfortable and convenient stay. The hotel's cleanliness is highly praised by guests, ensuring a pleasant and hygienic environment throughout their stay. The staff at Grand City Hotel are also commended for their excellent service, going above and beyond to cater to the needs of every guest. One of the highlights of this hotel is its prime location. Situated near a variety of local delicacies restaurants, guests have a plethora of dining options to choose from. From famous satay stalls to local breakfast coffee shops, there is something to satisfy every palate. Additionally, the hotel is conveniently located near e-hailing public transport, making it easy for guests to explore the city and access other attractions. The hotel's proximity to a range of restaurants is a major plus point for food enthusiasts. Within the vicinity of the hotel, guests can find Chinese, Korean, Western, and local restaurants, ensuring a diverse culinary experience. Notably, there is a highly recommended Korean restaurant just a block away from the hotel. With such a wide array of dining choices, guests can easily indulge in various cuisines without having to travel far. Overall, Grand City Hotel offers a fantastic stay with its clean rooms, excellent staff, and convenient location. Whether you are a food lover or simply seeking a comfortable stay, this hotel is sure to exceed your expectations.

A Memorable Stay at Grand City Hotel

Grand City Hotel in Bandar Seri Begawan, Brunei Darussalam, is a hidden gem that has been receiving rave reviews from its satisfied customers. With an impressive overall rating of 7.7, this hotel offers an exceptional experience that leaves a lasting impression. One of the standout features of Grand City Hotel is its unbeatable value. With a rating of 7.8 for value, guests are pleasantly surprised by the affordable rates without compromising on quality. Whether you are a budget-conscious traveler or simply looking for great value for your money, this hotel is the perfect choice. The facilities at Grand City Hotel are top-notch, earning a rating of 7.2. From the moment you step into the hotel, you will be greeted by a stylish and modern ambiance. The well-appointed rooms are equipped with all the amenities you need for a comfortable stay. Whether you are traveling for business or leisure, the hotel's facilities cater to all your needs. Cleanliness is a top priority at Grand City Hotel, and it shows in its rating of 7.6. Guests consistently praise the hotel's cleanliness standards, with rooms and common areas kept spotless. You can rest assured knowing that your stay will be in a hygienic environment. Located in the heart of Bandar Seri Begawan, Grand City Hotel boasts a fantastic rating of 8.4 for its prime location. Guests appreciate the convenience of being close to popular attractions, shopping centers, and dining options. Exploring the city is a breeze when you stay at this centrally located hotel. Last but not least, the staff performance at Grand City Hotel receives a commendable rating of 7.9. The friendly and attentive staff go above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the prompt assistance throughout your stay, the staff's dedication to customer satisfaction shines through. Overall, Grand City Hotel is a standout choice for travelers seeking a memorable stay in Bandar Seri Begawan. With its unbeatable value, top-notch facilities, impeccable cleanliness, prime location, and exceptional staff performance, this hotel is sure to exceed your expectations.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Non-smoking
  • Refrigerator

Location

Lot 25115 Unit 1-12, Block G, Jalan Batu Bersurat, Kg Pengkalan Gadong, Gadong, Bandar Seri Begawan, Brunei Darussalam, BE3719

Excellent8.8

Location

Airports
  • Brunei International Airport (BWN) - Brunei Darussalam
    3.8 km
  • Limbang Airport (LMN) - Malaysia
    15.8 km
Public transportation
  • Bandtoo Sdn Bhd Rimba Depot Bus Station
    4.1 km
  • Bandar Seri Begawan Bus Station
    4.7 km
Hospital or clinic
  • I Clinic
    100 m
Shopping
  • Gadong Night Market
    1.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Mall
    1.3 km
  • Gadong Night Market
    1.5 km
  • Jame'Asr Hassanil Bolkiah Mosque
    2.4 km
  • Tasek Lama Recreational Park
    3.8 km
  • Malay Technology Museum
    3.8 km
  • Royal Regalia Museum
    4.1 km
  • Tamu Kianggeh
    4.6 km
  • Sultan Omar Ali Saifuddin Mosque
    4.7 km
  • Istana Nurul Iman
    4.8 km
  • Kampong Ayer - Venice of East
    5.1 km
Nearby landmarks
  • I Clinic
    100 m
  • Activfitness Studio
    110 m
  • Brunei RC Track
    510 m
  • Klinik Dr. Prema
    940 m
  • J Lim & Chung
    1.0 km
  • Hua Ho Gadong 2
    1.0 km
  • D. Lim
    1.1 km
  • Pasar Jaya
    1.1 km
  • Lee
    1.1 km
  • Menglait Sports Complex
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee20 BND
The property
  • Number of rooms 78

Reviews of Grand City Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 9.6
  • 9.2
  • 10
  • 10
  • 10
  • 6.4
  • 10
  • 10

Most recent

  • Location score 8.8 out of 10 and is a high score in Bandar Seri Begawan
    Location8.8
  • Value for money score 8.4 out of 10 and is a high score in Bandar Seri Begawan
    Value for money8.4
  • Cleanliness score 8.3 out of 10 and is a high score in Bandar Seri Begawan
    Cleanliness8.3
  • Service score 8.3 out of 10 and is a high score in Bandar Seri Begawan
    Service8.3
  • Facilities score 7.8 out of 10 and is a high score in Bandar Seri Begawan
    Facilities7.8
High score for Bandar Seri Begawan

Rating

9+ Exceptional (248)
8-9 Excellent (61)
7-8 Very Good (106)
6-7 Good (37)
<6 Below Expectation (64)

Review summary

Powered by OpenAI

This well-located hotel is praised for its friendly and helpful staff, who ensure a comfortable stay. Guests love the clean, spacious rooms with comfortable beds and hot showers. The hotel is reasonably priced and requires a reasonable deposit, making it a great value for money. The rooms are quiet and offer excellent air conditioning with cold temperatures to keep guests comfortable. Nearby shops, eateries, supermarkets, and banks make it a perfect central base for travelers.

Guests noted cleanliness/maintenance issues in a few rooms, with pencil marks and odors.

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Showing 516 verified guest comments
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  1. 8.8
    Excellent
    Siti from Brunei Darussalam
    Family with young children
    Family 2 Bedroom for 4 Person
    Stayed 1 night in January 2026

    “Kids Loved the Bunk Bed with Slide!”

    We really enjoyed our stay, especially the family room. It was clean, modern, and well maintained. The kids absolutely loved the bunk bed with the slide — that was definitely the highlight for them and made the staycation extra fun. It would have been even better if the hotel could offer simple birthday touches like balloons, a small cake, or towel decorations, as we booked this stay specifically to celebrate our kids’ birthdays. That said, the stay was still enjoyable overall. There was no breakfast and no pool, but that was acceptable for us. The price was reasonable for the room type and location. Speaking of location, it’s great — plenty of eateries and cafés within walking distance, and there’s also an indoor playground nearby which was perfect for the kids. The bed and pillows were comfortable, which made for a good night’s sleep. Check-out was a bit slow as the staff needed time to check the room for stains or missing items (note that charges apply if stains are found). Overall, it was a pleasant stay and we would definitely consider rebooking the same room type in the future.

    Reviewed January 22, 2026
  2. 10.0
    Exceptional
    Mica from Philippines
    Group
    2 King Beds, Studio Suite, Non-Smoking
    Stayed 6 nights in November 2025

    “Clean, Convenient, and Comfortable Stay in a Great Location”

    The room was clean and spacious. The bed was large and comfortable. The bathroom had a bidet, which was a big plus. Housekeeping was consistent with fresh towels, bottled water, and makeup room service every day. There was a bathtub where the shower was located, so guests who have trouble stepping high should take note. The shower area was not separated from the toilet and powder area, so water splashed onto the floor. The location was excellent. It was in a commercial area with everything you need. There was a grocery downstairs where we bought pasalubongs, and there were also restaurants, a bakeshop, and several shops nearby. Tourist spots were close and easy to reach by Dart. The hotel also offered an airport shuttle service that was cheaper than Dart. Overall, a great stay and worth recommending.

    Reviewed November 11, 2025
  3. 9.2
    Exceptional
    Nor from Malaysia
    Family with young children
    Family 2 Bedroom for 4 Person
    Stayed 3 nights in August 2025

    “Superb Stay!”

    Stayed 3 nights at Grand City Hotel Brunei in the connecting rooms on Level 2 – one with a king bed and the other with a double-decker + slide (the kids absolutely loved it!). The hotel may look a little old from the outside, but Level 2 feels refurbished, clean, comfortable, and even quite luxurious (Level 1 still looks dated). The location is very convenient, with plenty of eateries nearby, close to Bandar Seri Begawan, and even a supermarket just below the hotel. Check-in was supposed to be at 2pm, but we were asked to wait until 3pm as the room wasn’t ready, which was a bit inconvenient after a 12-hour journey with a toddler. It would also be nicer if the front desk staff were a little warmer and more welcoming. Overall, a good family-friendly stay with a great location, especially if you get the refurbished rooms on Level 2.

    Reviewed August 17, 2025
  4. 8.4
    Excellent
    Muhammad from Malaysia
    Family with young children
    King Bed Non Smoking
    Stayed 4 nights in December 2025

    “Best value for money accommodation”

    We checked in late at night after our flight delayed. The hotel provided an airport pickup service for just $10, with big van (we are 2 adults with 4 kids), so its really convenient. Hotel location is great. Suggest to rent a car when visiting Brunei. This hotel have a lot of free parking space. Laundry is just a 3 mins walk. Fast food restaurant (Ayamku) and supermarket is just next door with connecting door to hotel's lobby. Other affordable restaurant is also within 5mins walking. A lot of stray dogs around the hotel at night so be careful if you walk alone. Overall interior feels a bit 90s, but clean. Aircond is adjustable. Ventilation fan for our bathroom is not working though. But, we have a bathtub and hot water works! Amenities is mininum (only body foam, shampoo and sanitary bag provided) Would definitely stay here again if we visit brunei next time.

    Reviewed December 31, 2025
  5. 10.0
    Exceptional
    MARILYN from Malaysia
    Family with young children
    2 King Beds, Studio Suite, Non-Smoking
    Stayed 1 night in January 2026

    “Memorable Family Stay”

    We had a wonderful 1-night stay at Grand City Hotel with my wife and our 2 little kids. From the moment we arrived, the staff were warm, friendly, and very helpful, making us feel truly welcomed. The room was spacious, clean, and comfortable – perfect for our family. My kids really enjoyed the bath tub, while we appreciated the peaceful surroundings and relaxing atmosphere. Service throughout our stay was excellent – staff were always attentive and accommodating to our needs. Overall, it was a memorable family getaway. We highly recommend Grand City Hotel to anyone visiting Brunei, especially families looking for a relaxing and enjoyable stay. We would definitely love to come back again!

    Reviewed January 06, 2026
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