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Exterior view, Grand Coloane Resort in Macau
Superior Garden View Room with King Bed - Bed, Grand Coloane Resort in Macau
Interior view, Grand Coloane Resort in Macau
a swimming pool with a pool table and chairs, Grand Coloane Resort in Macau
Swimming pool, Grand Coloane Resort in Macau
Fitness center, Grand Coloane Resort in Macau
a grassy area with a bench and some trees, Grand Coloane Resort in Macau

Removed from saved list

7.9

Very good

4,784 reviews

4,784 reviews

View78
Breakfast35
Beach33
See map
See map

7.0

Very good

Location rating score

Very good location - 140 meters to the beach
Parking
FREE
Popular landmarks
Casino at Venetian Macao 3.1 km
Macau Tower Convention & Entertainment Centre 7.3 km
Macao Museum 7.4 km
Grand Lisboa Casino 8.0 km
St. Dominic's Church 8.0 km
A-Ma Temple 8.2 km
Senado Square 8.5 km
Historic Centre of Macau 8.5 km
Monte Forte (Fortaleza do Monte) 8.7 km
Ruins of St. Paul's 8.8 km
Nearby landmarks
Hac Sa (Black Sand) Beach 140 m
Macau Golf and Country Club 220 m
Coloane Island 1.0 km
Hác Sá Sports & Recreation Park 1.1 km
A-Ma Statue 1.3 km
A-Ma Cultural Village 1.3 km
Alto de Coloane 1.6 km
Macau East Asian Games Dome 1.8 km
Coloane Kartodrome 1.8 km
Macau Giant Panda Pavilion 1.9 km

Grand Coloane Resort

1918 Estrada de Hac Sa, Coloane, Macau, Macau SAR, China - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Coloane part of Macau, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ruins of St. Paul's as well as Hac Sa (Black Sand) Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Hot tub

Waterfront

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.2
Distance to city center4.2 Km
Location rating7.0
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport3.6 km

Rooms available at Grand Coloane Resort

Excellent
Room comfort & quality

8.3

Superior Waterfront Room with 2 Double Beds
...
  • Room size: 66 m²/710 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Grand Beach View Room with 2 Double Beds
...
  • Room size: 66 m²/710 ft²
  • Beach view
  • 2 double beds
Enter dates to see prices
Family Connecting Room
...
  • Room size: 132 m²/1421 ft²
  • Outdoor view
  • 1 king bed & 2 double beds
Enter dates to see prices
Superior Garden View Room with King Bed
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Ocean View Room with King Bed
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Beach View Room with 2 Double Beds
...
  • Room size: 66 m²/710 ft²
  • Beach view
  • 2 double beds
Enter dates to see prices
Grand Ocean View Room with King Bed
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Beach View Room with King Bed
...
  • Room size: 66 m²/710 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Grand Beach View Room with King Bed
...
  • Room size: 66 m²/710 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Grand Ocean View Room with 2 Double Beds
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Grand Coloane Resort have bars on the premises?

Enjoy your holiday the best way yet with Grand Coloane Resort's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.

Does Grand Coloane Resort have a fitness center?

Yes! Grand Coloane Resort features fitness center that is fittingly located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.

Does Grand Coloane Resort offer dry cleaning services?

Yes! Grand Coloane Resort features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at Grand Coloane Resort?

Grand Coloane Resort has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for kids at Grand Coloane Resort?

While on a trip with your family, your children can also discover the fun in sports and recreation facilities offered at Grand Coloane Resort such as kids club.

What interesting attractions are near by Grand Coloane Resort that are in walking distance?

While remaining at Grand Coloane Resort, kick start your holiday by exploring the nearest point of interest in walking distance to the property such as Macau Golf and Country Club.

When was Grand Coloane Resort built?

Grand Coloane Resort was built in 1993.

How many rooms does Grand Coloane Resort have?

Grand Coloane Resort has a total of 208 rooms.

How long do guests normally stay at Grand Coloane Resort?

Verified past guests that have stayed at Grand Coloane Resort had an average nightly stay of 1 night at this property.

What is the closest airport to Grand Coloane Resort?

The closest airport to Grand Coloane Resort is Foshan Shadi Airport, 119.0 km away.

See map

Explore the neighborhood

What people love about Grand Coloane Resort

  • 10

    Exceptional
    Staff 

    "We loved the resort, its cleanliness, enourmously beautiful and staff were super friendly!"

    Mariyah

    |

    April 28, 2023

  • 9.2

    Exceptional
    Cleanliness

    "The rooms were clean and neat."

    Ayanda

    |

    March 19, 2023

  • 9.6

    Exceptional
    Location

    "Perfect location at the beach."

    Jos

    |

    April 24, 2023

Overall rating:

7.9

Very good
4,784 reviews
Cleanliness
8.1
Facilities
8.0
Location
7.0
Read all reviews >
What travelers say they love:
It is worth the stay and the room is huge, very comfortable,...
jerianne from Malaysia
Group
More about Grand Coloane Resort

More about Grand Coloane Resort

Grand Coloane Resort

Wake up to a magical day and enjoy all that Macau offers with a stay at Grand Coloane Resort. Sampling the authentic culture of Macau is easy with a stay at Grand Coloane Resort, just 8.8 km from Ruins of St. Paul's.
Grand Coloane Resort provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. The resort provides taxi services to help you find what you want in Macau. Parking is available and free, provided by the resort for guests with their own transportation.
While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort even offers a fireplace for a warm atmosphere on chilly nights. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Grand Coloane Resort include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Resort's host of recreational offerings ensures you have plenty to do during your stay. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the hot tub, spa and sauna. The many offerings at Grand Coloane Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Grand Coloane Resort gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the resort. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore Macau. Try your hand at gambling at Casino at Venetian Macao located 3.0 km away, where various casino games are available.


Reasons to stay here

Rooms here are cheaper than 86% of accommodations in the city.
This resort's food and dining score higher than 82% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Swimming Pool

94 mentions

Breakfast

70 mentions

View

43 mentions

Beach

33 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
Outdoor
  • Waterfront
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Breakfast service
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water
  • Towels

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

1918 Estrada de Hac Sa, Coloane, Macau, Macau SAR, China
Very good
Location

7

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    3.6 km 14 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    24.6 km
Public transportation
  • East Asian Games Station
    2.1 km
  • Lotus Checkpoint Station
    2.3 km
Shopping
  • Macau Fisherman's Wharf
    7.8 km
Convenience store
  • 7 Eleven
    2.2 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Casino at Venetian Macao
    3.1 km
  • Macau Tower Convention & Entertainment Centre
    7.3 km
  • Macao Museum
    7.4 km
  • Grand Lisboa Casino
    8.0 km
  • St. Dominic's Church
    8.0 km
  • A-Ma Temple
    8.2 km
  • Senado Square
    8.5 km
  • Historic Centre of Macau
    8.5 km
  • Monte Forte (Fortaleza do Monte)
    8.7 km
  • Ruins of St. Paul's
    8.8 km
Nearby landmarks
  • Hac Sa (Black Sand) Beach
    140 m
  • Macau Golf and Country Club
    220 m
  • Coloane Island
    1.0 km
  • Hác Sá Sports & Recreation Park
    1.1 km
  • A-Ma Statue
    1.3 km
  • A-Ma Cultural Village
    1.3 km
  • Alto de Coloane
    1.6 km
  • Macau East Asian Games Dome
    1.8 km
  • Coloane Kartodrome
    1.8 km
  • Macau Giant Panda Pavilion
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For breakfast inclusive rates, children 18 years old and under can enjoy complimentary breakfast if accompanied by dining adults (maximum 2 children).
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center4.2 Km
  • Travel time to airport (minutes)12
Extras
  • Breakfast charge (unless included in room price)140 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 208
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2014

Property announcements

The restaurants and other resort facilities such as swimming pools and health club shall remain closed until further notice.

The shuttle bus service and resort facilities (swimming pool and health club) are temporarily not available until further notice.

Reviews of Grand Coloane Resort from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities8.0
Location7.0
Room comfort and quality8.3
Service8.5
Value for money8.2
High score for Macau
Rating
9+ Exceptional (660)
8-9 Excellent (594)
7-8 Very Good (704)
6-7 Good (319)
<6 Below Expectation (368)
Time of the year
Mar - May (668)
Jun - Aug (840)
Sep - Nov (528)
Dec - Feb (609)

Show reviews that mention 

Showing 2,645 verified guest comments
12345
10.0
Exceptional
NAMRYE from South Korea
Family with teens
Superior Garden View Room with 2 Double Beds
Stayed 1 night in January 2020

Perfect!!”

I was worried because it was an early morning flight, but there was no problem because I arrived after 10 minutes by taxi. It was a bit difficult to communicate when I checked in because I booked eight nights separately. However, I am so satisfied with the kind and quick service and room I received during my stay that I do not regret that I have made all my trip to Macau to Grand Coloan Resort. I will visit Macau next time.

Reviewed January 14, 2020

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Dear Guest, Thank you for taking your time to share your experience about your stay on Agoda.com. I am very pleased to know that you have enjoyed your stay and especially that you were satisfied with the service. It gives me great pride that my team has taken excellent care of you throughout your stay. Grand Coloane Resort is located just few minutes away from the airport. Furthermore, we provide complimentary shuttle bus which runs every thirty minutes and makes travelling around the city convenient. I hope to welcome you back at one and only true resort in Macau in the near future. In meantime, I would like to wish you a Happy Coming New Year of the Rat! Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded January 14, 2020
Grand Coloane Resort
10.0
Exceptional
Tsz from Macau SAR, China
Family with young children
Superior Garden View Room with 2 Double Beds
Stayed 1 night in August 2020

beachside, room with balcony in good view”

Perfect location to enjoy a getaway weekend. Outdoor pool and walking distance to Hac Sand beach are truly relaxing. Kids have fun by the pool and good restaurants in the same block. Love to recommend to family and friends.

Reviewed September 15, 2020

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Dear Guest, Thank you for the terrific ten stars on Agoda.com! It is with great delight that I read your comments and know that you have enjoyed the tranquil environment, swimming pool and restaurants with yummy food and overall had an awesome stay while staying at one and only true resort in Macau. I hope we will be welcoming you back with us soon. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded September 17, 2020
Grand Coloane Resort
10.0
Exceptional
Dennis from Macau SAR, China
Couple
Superior Garden View Room with King Bed
Stayed 1 night in October 2020

Good !!”

Very comfy and when you want to stay away from city , this resort would be the best choice for you to stay

Reviewed October 03, 2020

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Dear Dennis, Thank you for taking your time to share your thoughts on Agoda.com. It is with great delight that I read your comments and know that you have enjoyed the tranquil environment and had an awesome stay while staying at one and only true resort in Macau. I hope we will be welcoming you back with us soon. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded October 05, 2020
Grand Coloane Resort
10.0
Exceptional
KA from Macau SAR, China
Family with young children
Superior Waterfront Room with 2 Double Beds
Stayed 1 night in August 2020

Staycation under typhoon signal no.10”

An incredible night with the typhoon. Though the sound of the wind is quite annoying, everything inside the hotel is safe and fine.

Reviewed August 20, 2020

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Dear Guest, Thank you for your amazing 10 star rating on Agoda.com. I am very happy to know that despite the Typhoon signal 10 you felt safe inside our resort and had an incredible and memorable night at Grand Coloane. I hope that my team and I will be welcoming you back with us in the nearest future. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded August 27, 2020
Grand Coloane Resort
9.6
Exceptional
Karen from Hong Kong SAR, China
Solo traveler
Room Superior
Stayed 1 night in March 2020

A relaxed experience!”

Love to stay in this hotel whenever I try to have a quiet get away. It’s a well maintained property. Apart from the wonderful restaurants in the hotel, I also go to the two famous Portuguese restaurants by the beach.

Reviewed March 10, 2020

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Dear Karen, Thank you for taking your time to share your thoughts on Agoda.com. I am happy to read your comments and know that you have love to stay in the hotel while staying at one and only true resort in Macau. I hope we will be welcoming you back with us soon. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded March 18, 2020
Grand Coloane Resort
9.2
Exceptional
Linna from Hong Kong SAR, China
Family with teens
Superior Garden View Room with 2 Double Beds
Stayed 1 night in December 2019

Very nice hotel”

We came here for some relaxation. The staffs were all very kind and nice. They always have a smile on them. The room was big with a balcony. And we got upgraded to a seaview, very nice. The breakfast was also good, with lots of selections. They have playground and swimming pool, as well as chairs for guests to enjoy and relax with family or friends. Very nice environment. The beach is less than a minute walk from the hotel, very nice and quiet beach. Will recommend this hotel!

Reviewed January 11, 2020

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Dear Linna, Thank you for sharing your fantastic review on Agoda.com. It gives me great pleasure that you have enjoyed the beautiful environment as well as amazing hotel facilities and yummy food prepared by my chefs. Furthermore, my staff has taken amazing care of you and made you feel right at home! I hope to see you back with us in the future. Warmest Regards, Christian Buggelsheim General Manager

Responded July 03, 2020
Grand Coloane Resort
9.2
Exceptional
Bisal from Hong Kong SAR, China
Couple
Grand Beach View Room with King Bed
Stayed 1 night in January 2023

Babaal”

Great view with great stay

Reviewed January 28, 2023

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9.2
Exceptional
Claire from Macau SAR, China
Family with young children
Grand Beach View Room with 2 Double Beds
Stayed 1 night in October 2020

A vacation with moon and sea”

We stayed during mid-autumn festival, it was a great stay, with a tranquil view with moon and sea. Great time and place to stay with family. Beach view is great! Staff offered a connected room and late check out which made our stay more perfect!

Reviewed October 03, 2020

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Dear Claire, Thank you for taking your time to share your comments on Agoda.com. I am so glad to know that my team has provided excellent service and made you feel well looked after and peaceful surroundings with moon and sea of Coloane island was a perfect place to escape the busy city life. I hope that my team and I will be welcoming you back with us in the near future. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded October 05, 2020
Grand Coloane Resort
9.2
Exceptional
Kuai from Macau SAR, China
Couple
Superior Garden View Room with King Bed
Stayed 2 nights in October 2020

Love this resort always! Beautiful and warm getaway”

Everything is so good about this place! Staff are friendly , away from the city hustle, rooms are spacious, made you feel relax totally! Love it! Will be back!

Reviewed October 11, 2020

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Dear Guest, Thank you for taking your time to share your comments on Agoda.com. I am so glad to know that my team has taken excellent service and made you feel well looked after and peaceful surroundings of Coloane island was a perfect place to escape the busy city life. I hope that my team and I will be welcoming you back with us in the near future. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded October 14, 2020
Grand Coloane Resort
8.0
Excellent
Luler from Hong Kong SAR, China
Couple
Grand Ocean View Room with King Bed
Stayed 1 night in February 2023

suitable for leisure trips”

highly recommended for leisure trips. the hotel is far from all the casinos and shopping areas, but right next to a beach. can't say the beach is beautiful but this is another side of macau which we haven't seen before. the hotel is easily accessible by bus 21A where it only costs mop/hk$6 per ride. the ride is quite enjoyable, going through the old casino areas, crossing the bridge, turning into the new casina areas, then the local neighbourhoods before reaching the hotel ... feels like watching a youtube introducing macau. things look different through the window :-)

Reviewed February 04, 2023

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9.2
Exceptional
Chon from Macau SAR, China
Solo traveler
Grand Beach View Room with King Bed
Stayed 1 night in November 2020

Best location for staycation”

Away from casino and crowded area, pleasant place for restoring energy.

Reviewed December 04, 2020

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Dear Jeremy, Warm Greetings from the hidden gem of Macau! I am so glad to know that you have had a blast while staying at one and only true resort in Macau. I hope that I will have an opportunity to see you back with us in the near future. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded December 29, 2020
Grand Coloane Resort
9.2
Exceptional
Otto from Hong Kong SAR, China
Family with teens
Grand Beach View Room with 2 Double Beds
Stayed 1 night in December 2019

Nice environment ”

Close to the beach and nice environment.

Reviewed February 03, 2022

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8.0
Excellent
Chan from Hong Kong SAR, China
Couple
Grand Beach View Room with 2 Double Beds
Stayed 1 night in February 2023

Worth to Stay”

In terms of value, this is worth to stay however distance to downtown being quite far. If you rely on their shuttle, you must queue as early as possible as they are using those about 20 seats van, if too many people, you have to wait for next shuttle which takes another 30 mins.

Reviewed February 06, 2023

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7.6
Very good
NAMRYE from South Korea
Family with teens
Superior Garden View Room with 2 Double Beds
Stayed 1 night in January 2020

Shouldn't we be staying here on this day?”

Shouldn't we be staying here on this day? I've been staying since the 12th. We have separate reservations, so we'll leave a one-night stay review. Well, you didn't clean up on the last day. Hair remained on the bathroom floor. The same thing happened to the bathtub that I used. There was no coffee and tea, and the damp towels were still there. It was a birthday trip for my mother, so I didn't want to ask for a second cleaning, so I turned it over at that time. Except for a few things, I liked this place so much that I left a perfect evaluation on Google or Agoda. So, it was a night that left much to be desired. Lastly, I thought that service education for the front male employees is necessary. The female employee was excellent. Only male employees were the problem. Do not fret or sigh in front of the customer because it is difficult to communicate with them. The breakfast staff, shuttle bus information staff, and the club staff were all very kind. The front staff is the signboard of the hotel. I hope you will change for the next visit.

Reviewed January 21, 2020

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Dear Guest, Thank you for your valuable time to share your feedback on Agoda.com. I am very glad to know that female associates at Front Desk and Concierge staff were very kind when assisting you. Furthermore, I will pass you kind words to Cafe Panorama hosts that took care of your breakfast experience. With a heavy heart I read your experience with room cleaning. Please rest assured that I will address this issue with responsible department. I hope that I will have another opportunity to meet you at one and only true resort in Macau- Grand Coloane Resort. I would like to wish you a Happy New Year of the Rat. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded January 22, 2020
Grand Coloane Resort
8.4
Excellent
Ajoy from India
Family with young children
Superior Garden View Room with 2 Double Beds
Stayed 3 nights in December 2019

Value for Money, great location”

3 visit here, satisfied again. small hiccups with service but nothing major. will come back again.

Reviewed January 12, 2020

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Dear Ajoy, Thank you for taking your time to share your experience about your stay on Agoda.com. I am so glad to know that you gave returned to our resort few times. It gives me great pleasure that you are satisfied with you stay and we will be welcoming you back with us hopefully in not so distant future. In meantime, I would like to wish you a Happy Coming New Year of the Rat! Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded January 14, 2020
Grand Coloane Resort
8.0
Excellent
Ana from Honduras
Solo traveler
Superior Garden View Room with King Bed
Stayed 2 nights in December 2019

It evoked times gone by”

There was something about this hotel. It wasn’t new or modern, it was like an old matron that had been around for sometime. Nice eateries close by and even their buffet was spectacular with fresh seafood

Reviewed September 03, 2020

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Dear Ana, Thank you for sparing you valuable time to share your feedback about your stay. I am very pleased to learn that you have enjoyed your stay at Grand Coloane Resort which is a very unique and special place in Macau. I will pass your comments about delicious fresh seafood and personally compliment my chefs for their hard work. I hope that I will have an opportunity to see you back at one and only true resort in Macau in the near future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded September 10, 2020
Grand Coloane Resort
7.6
Very good
To from Macau SAR, China
Business traveler
Grand Beach View Room with King Bed
Stayed 1 night in February 2020

Very spacious best seaview balcony”

This is the best hotel I ever stay with the excellent seaview big and spacious balcony that I can enjoy a relaxing sunbathing 1 hour to ease off from the tension at work. But the curtain is not too efficient in sealing off the sunlight at 7am. And the TV is quite blurry without high definition picture (maybe this enables clients to focus on the wonderful balcony and enjoy the natural view rather than TV). I will surely come back again.

Reviewed February 07, 2020

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Dear Guest, Warm Greetings from the hidden gem of Macau! I am so glad to know that you have had a blast while staying at one and only true resort in Macau. Being located at the heart of Coloane with it's lush and green surroundings make us the perfect getaway from the busy Cotai Strip. Most importantly it gives our guests the taste of older colonial Portuguese and authentic Macau. I hope to welcome you back at one and only true resort in Macau in the near future. Warmest Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded February 15, 2020
Grand Coloane Resort
7.2
Very good
WONG from Macau SAR, China
Family with young children
Superior Garden View Room with 2 Double Beds
Stayed 1 night in October 2020

渡假之旅”

the view is very good.

Reviewed October 27, 2020

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Dear Guest, Thank you for sharing your thoughts on Agoda.com. I am very happy to know that you have enjoyed your stay with us and especially large balconies and beautiful sea view. I hope to see you back at one and only true beach resort in Macau in the near future. Best Regards, Christian Buggelsheim General Manager Grand Coloane Resort

Responded November 04, 2020
Grand Coloane Resort
5.2
Chung from Hong Kong SAR, China
Family with teens
Family Connecting Room
Stayed 1 night in January 2023

It is little far from city centre”

The check in process is not efficient fast enough due to the shortage of manpower Also, the balcony is not clean enough since chicken bone iwas found , it mada me feel awful. As the shuttle bus is not provided naldo, it takes time to wait for the bus or taxi.

Reviewed January 27, 2023

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3.6
Jerome from United States
Couple
Grand Beach View Room with King Bed
Stayed 1 night in December 2019

Worse place to stay”

My expectation for this hotel was high due to it was one of the 6 stars hotel next to Macau famous Black Sand Beach. I was totally disappointed by the following factors: 1) the physical appearance was way off to the picture I saw when I booked the hotel. 2) simple stuff like the towels were missing. I had to request from the front desk. 3) the bathtubs can’t hold the water since the stopper was broken. 4) patio was full of cigarette butts all over the pots. I was paying for a high star hotel but ended up receiving low end service. I won’t even bother to go back and definitely won’t recommend to anyone.

Reviewed January 06, 2020

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Dear Valued Guest, Thank you for your time to share your feedback on Agoda.com. I am sorry to hear that you had less satisfactory experience while staying with us. Please rest assured that we have taken note of your comments and will ensure to continue elevating our services. I hope that my team and I will have opportunity to welcome you back at Grand Coloane Resort in the future. Warmest Regards, Christian Buggelsheim General Manager

Responded July 03, 2020
Grand Coloane Resort
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