Good 6.6
Based on 650 reviews

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Good



based on 650 reviews
  • Cleanliness 6.4
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for money 6.7
  • Food/Dining 6.3
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Ming from United States
Family with teens
Premier Double or Twin Room
Stayed 2 nights in September 2016
First room does not have hot water, second room air condition is cold and no temperature control.
Freezing room at night
Reviewed September 04, 2016
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MOHAMAD from Malaysia
Group
Deluxe Room Only - Hot Deal
Stayed one night in August 2016
Very bad Service
I booked 5rooms, arriving on 2.30pm but only can access 4 room on 3.00pm. Then another 1room only can access on 3.30pm. Asking to talk with the supervisor and they just ignore it. Very bad service. Never go to this hotel anymore.
Reviewed September 04, 2016
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Jackson from Malaysia
Business traveler
Deluxe Room Only - Hot Deal
Stayed one night in August 2016
Clean and nice room
Clean and nice room
Reviewed August 23, 2016
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YEAP from Malaysia
Family with teens
Deluxe Best Room
Stayed one night in August 2016
Overall is good and worth!
Rooms are clean. Comfort beds and pillows. Strategic location. Need more light for rooms. Refurbishment is needed for the car park.
Reviewed August 22, 2016
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nur from Malaysia
Business traveler
Executive Premier Double or Twin Room (Newly Renovated)
Stayed 3 nights in August 2016
it was an OK stay
the staffs are not giving a quick response when needed.... check in & check out process take a very long time.... the food at the coffee house is quite tasteless.... the rice is dry & the fresh juice is served without ice!
Reviewed August 18, 2016
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Farra from Malaysia
Couple
Deluxe Room Only - Hot Deal
Stayed one night in August 2016
Will never book again
The front desk staff is so arrogant and not customer friendly at all. Especially the one name Shifa. The check in process was awful. The room is still not ready at 2.30pm. The only good thing about this hotel is the location.
Reviewed August 16, 2016
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MUHAMAD from Malaysia
Business traveler
Deluxe Room Only - Hot Deal
Stayed one night in August 2016
Highly recommended.
Clean & nice. Great service. Nice food. 5 stars on Penang Char Kuey Teow too! Will definitely be my choice for next trip. Thank you!
Reviewed August 09, 2016
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Rosilawati from Malaysia
Family with teens
Deluxe Triple Room
Stayed one night in August 2016
Awesome Stay
Spacious room n cozy.Value for money Nice food. Will suggest to others and love to stay there again
Reviewed August 08, 2016
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syahrul from Malaysia
Family with young children
Deluxe Best Room
Stayed one night in July 2016
stay in Grand Continental
Old hotel, eventhough has been established, there are still few ratification need to be done. But still, value the money
Reviewed August 03, 2016
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Md from Malaysia
Couple
Deluxe Best Room
Stayed 2 nights in July 2016
Hotel to Avoid
Long overdue for refurbishment. Breakfast were of Indian food and not appreciated. Very few choice and all the same daily during our stay at the hotel. Parking facilities were not brightly lighted and safety is doubtful. Never again to this hotel. Not recommended.
Reviewed August 02, 2016
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