Grand Copthorne Waterfront Hotel
Club Superior - Guestroom Grand Copthorne Waterfront Hotel
Lobby Grand Copthorne Waterfront Hotel
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7.9
Very good
23.8% this month
/10
(6723 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location - Inside city center
Parking
FREE
  • Orchard Road1.28 km
  • Battlebox1.38 km
  • Merlion Park2.21 km
  • Marina Bay Sands Casino2.75 km
  • Singapore Flyer3.13 km
  • Cloud Forest3.32 km
  • Supertree Grove3.54 km
  • Gardens by the Bay3.55 km
  • Universal Studios4.21 km
  • Sentosa Island4.77 km
  • Free Wi-Fi

    Grand Copthorne Waterfront Hotel

    392 Havelock Road , Clarke Quay, Singapore, Singapore, 169663 - See map

    This property is in high demand!

    Booked 93 times | 64 travelers are looking at this property right now

    "In transit, the GCWH provided us a soaking bath, an uninterupted sleep, meal and central for shopping."
    Kate - October 6, 2017
    Exceptional reputation
    Recommended by 85% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent facilities on premise
    8.0 facilities on premise
    Excellent comfort
    8.0 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Cheaper than 75% of all properties in Singapore in the last 24 hoursCompared to 1,289 Singapore properties at Agoda for various dates
    Property ranking|Compared to 1,289 Singapore properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    34 sqm.
    Cleanliness score
    8.3/10
    Review score - United States
    8.1/10
    Better than
    91
    %
    of Singapore properties
    Bigger than
    91
    %
    of Singapore properties
    Better than
    85
    %
    of Singapore properties
    Better than
    85
    %
    of Singapore properties
    Value for money7.8
    Distance to city center2 km
    Location rating7.8
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.6 km

    Rooms available at Grand Copthorne Waterfront Hotel

    8.0
    Very good
    Room comfort & quality
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior Bay View
    Superior Bay View
    ...
    • Room size: 28 m²/301 ft²
    • Harbor view
    Enter dates to see prices
    Club Bay view
    Club Bay view
    ...
    • Room size: 26 m²/280 ft²
    • City view
    Enter dates to see prices
    Club Superior
    Club Superior
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Bay View
    Deluxe Bay View
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    Enter dates to see prices
    Club Deluxe Room
    Club Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Grand Copthorne Waterfront Hotel

    • 9.6
      Exceptional

      "The service provided was great and the room was large and beautiful."

      Pearlyn

      |

      July 29, 2018

    • 8.4
      Excellent
      Staff 

      "Even though all fully book, service was excellent, very efficient!"

      Emiko

      |

      January 5, 2019

    • 7.6
      Very good
      Cleanliness

      "Location, hotel ambiance and cleanliness all stood out."

      JONATHAN

      |

      December 28, 2018

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    More about Grand Copthorne Waterfront Hotel

    More about Grand Copthorne Waterfront Hotel

    6.8
    Good

    "Clean room, cool air con, near Great World City where superm..."

    Angeline

    |

    January 3, 2019

    An overview

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    Most talked about facilities

    Breakfast
    452 mentions
    Housekeeping
    344 mentions
    Food & Dining
    160 mentions
    View
    113 mentions

    What they offer

    7.6
    Very good

    "Great Christmas eve stay, enjoyable happy hour at the execut..."

    Law

    |

    October 16, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Grissini
    Cuisine:Italian
    Menu:Buffet
    Food Capital
    Cuisine:International
    Menu:A-la-carte

    Nearby restaurants

    American cuisine
    American cuisine
    The Quay Kitchen and Bar
    230 m American, Bar
    Jack's Place Restaurant
    550 m American, Soups, Steakhouse
    Bedrock Bar and Grill
    1.2 km American, Steakhouse
    Asian cuisine
    Asian cuisine
    Cafe Brio's
    60 m Asian, Chinese, International
    Nanjya Monjya Restaurant
    120 m Asian, Japanese, Sushi
    Xin Cuisine Chinese restaurant
    180 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    River Palace Chinese Restaurant
    220 m Chinese
    Kew Garden Restaurant
    390 m Chinese
    House of Peranakan Petit
    760 m Chinese, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Grand Copthorne Waterfront Hotel from real guests

    Overall rating
    7.9
    Very good
    From 8766 reviews
    Provided by verified guests of
    Agoda Reviews (6723)Booking.com Reviews (2043)
    Rating via Agoda7.9
    /
    10
    Very good
    23.8% this month
    Cleanliness8.2
    Facilities8.0
    Location7.8
    Room comfort and quality8.0
    Service8.0
    Value for money7.8
    High score for Singapore
    Rating
    9+ Exceptional (1075)
    8-9 Excellent (1112)
    7-8 Very Good (1675)
    6-7 Good (725)
    <6 Below Expectation (704)
    Time of the year
    Mar - May (1330)
    Jun - Aug (1521)
    Sep - Nov (1099)
    Dec - Feb (1341)
    All guests (6723)
    All room types
    All languages

    Show reviews that mention 

    Showing 5292 verified guest comments
    12345
    10.0
    Exceptional
    VANDANA from India
    Business traveler
    Superior
    Stayed 3 nights in July 2019

    Super comfortable stay”

    Had a very comfortable stay at the Grand Copthorne. The room was very spacious with a lovely view and the bathroom was huge! The hotel is very well located and close to restaurants and shopping. The gym was very well equipped although the machines showed signs of wear and tear. Will definitely recommend the Grand Copthorne to all travellers!

    Reviewed July 23, 2019
    7.6
    Very good
    Sih from Malaysia
    Family with young children
    Deluxe
    Stayed 3 nights in July 2019

    Generally Ok”

    Check in only had two staff and take long time. Reception staff not so friendly, but other staff were nice. Breakfast was ok, but they need to get their coffee mug clean properly. Location is not so great. Overall are ok.

    Reviewed July 25, 2019
    8.8
    Excellent
    Ana from Philippines
    Business traveler
    Superior
    Stayed 3 nights in July 2019

    Room was a little outdated”

    Room a little outdated for a 5-star hotel but I understand they were undergoing renovations. Bathroom was small with stains on the tiles. Bed and pillows were very comfortable. I had good sleep. Some guests were just noisy when they pass through the corridor which can be heard through the door. I like the free phone use feature. That was a plus!

    Reviewed July 18, 2019
    8.8
    Excellent
    Ngoc from Vietnam
    Group
    Deluxe
    Stayed 3 nights in July 2019

    Nice hotel ”

    The view from room is very nice. Staffs here are very supportive. Btw, the room was not well prepared when we checked in. Location is far from the MRT, but this will be not a big problem when the Havelock station will be finish on 2021. In sum, the hotel is really nice, and we will come back.

    Reviewed July 15, 2019
    10.0
    Exceptional
    eddy from Indonesia
    Solo traveler
    Club Superior
    Stayed 2 nights in July 2019

    Exceptional”

    excellent hotel. Staffs are friendly and service provided was excellent.

    Reviewed July 24, 2019
    10.0
    Exceptional
    ASHWIN from Singapore
    Solo traveler
    Superior
    Stayed 1 night in July 2019

    Staycation hotel”

    Good location away from the city and away from the malls. A walk round the area will lead to a string of cafes and eateries for hotel guests to choose from. The rooms in general were clean and the staff were helpful. I stayed there during a school holiday weekend and it was crowded. Tells you about the hotel's popularity. The hotel also had a 1 for 1 deal for the dinner buffet for Citibank card holders. It's definitely a hotel for couples to consider for going for a honeymoon.

    Reviewed July 09, 2019
    10.0
    Exceptional
    Paul from Singapore
    Couple
    Superior
    Stayed 1 night in July 2019

    Big room and Big breakfast ”

    Centralised location and very good experience. They even give you a choice to select your type of pillow upon request. There are 7-8 types of pillow choice for those who needs special care. Breakfast is also a big spread and very good for those who wants a big fill in the morning

    Reviewed July 04, 2019
    10.0
    Exceptional
    Chin from Malaysia
    Group
    Club Deluxe Room
    Stayed 3 nights in July 2019

    Fantastic”

    We were being upgraded upon arrival when our room type was overbooked, the setup and amenities of the suite room are so fantastic that we do not feel like leaving the room.

    Reviewed July 23, 2019
    9.2
    Exceptional
    Christine from Malaysia
    Group
    Club Deluxe Room
    Stayed 2 nights in July 2019

    Location, hotel ambiance and cleanliness are excellent. ”

    Location, hotel ambiance and cleanliness are excellent. Specifically to the room, it is large and cozy

    Reviewed July 21, 2019
    10.0
    Exceptional
    Kerrie from Australia
    Couple
    Club Deluxe Room
    Stayed 2 nights in July 2019

    Great stay”

    Very clean hotel with large rooms. Excellent service and lovely view from the club room. Great choice of food and drinks for breakfast.

    Reviewed July 25, 2019
    8.8
    Excellent
    WILFRED from Australia
    Couple
    Superior Twin
    Stayed 1 night in June 2019

    Excellent Hotel with One "But" ...”

    This is an excellent hotel except for one thing and that is the huge amount of time it takes to get anything done at Reception. I don't think it was the competency of the staff but the Laborious Reception Computer System takes too long to do anything. I really have never seen anything as slow as this Reception

    Reviewed June 18, 2019
    8.0
    Excellent
    Aloysius from Malaysia
    Couple
    Superior Twin
    Stayed 3 nights in June 2019

    Very good”

    4 of us brought our tennis rackets to the hotel unfortunately there were no slots for the entire 3-4 days of our stay except mid day and after 9pm. Suggest to block some slots for in house guests during peak hours.

    Reviewed June 17, 2019
    8.8
    Excellent
    Hannah-Hanh from United States
    Solo traveler
    Superior
    Stayed 5 nights in June 2019

    Excellent”

    I booked this hotel when the room was on 71% sale so it was a very good value for this hotel class. I particularly liked (a) the free Handy phone with data in every room (helping me out so much with navigating around the city's public transportation system, plus discount attraction tickets), (b) the Saturday's morning walking tour to a local heritage neighborhood, and (c) the tea appreciation time with a young Singaporean tea master. I also learned about the 30% discount for hotel guests at their Italian restaurant on my last night there, and my squid ink pasta with prawns was very tasty. The concierge table was sometimes not staffed or the staff was not that attentive, but the bellhops were great, filling in whenever possible. I gave the free shuttle service that the hotel commissioned for guests to Chinatown Point an F though, because the drive I had that day lied to me about when he would pick me for my return trip. (I waited 15' before scheduled time but he never showed up.)

    Reviewed June 15, 2019
    10.0
    Exceptional
    Nawapon from Thailand
    Solo traveler
    Superior
    Stayed 1 night in April 2019

    Friendly staff”

    Staff were really genuine and friendly. The only thing to improve is just the size of the breakfast area that doesn’t seem to accommodate enough people during peak hours. The rest went smoothly for me with no issues.

    Reviewed May 12, 2019
    5.6
    Guy from Germany
    Business traveler
    Superior
    Stayed 1 night in July 2019

    Prob the worse 5 star hotel I've stayed in...”

    From zero flexibility when it comes to early check in, to lying to my face about an "upgrade" provided, to room not being available, to a shower booth that leaks water as a result of which I almost slipped and sustained serious injury, to room key that does not work in some lifts and some slots, a bar that closes at 23:00 ... even some of the employees (excluding one very happy and energetic trainee) look somewhat miserable and one even advised me to complain otherwise nothing will change. I am so very sorry to have to write such review, as I have NEVER ever done this in my life, but people prob should know

    Reviewed July 11, 2019
    7.6
    Very good
    Helen from Australia
    Couple
    Superior
    Stayed 5 nights in July 2019

    Location”

    Expensive, overrated,20.00 for 2 eggs, ridiculous prices for a bot of breakfast, compared to most countries we have visited (50 hotels in 7 countries last 25 uears) Singapore is by far the most expensive, too many people, & how we noticed the OLD PEOPLE WHO MADE SINGAPORE now work cleaning in hotels,food halls etc, while the young people live a life of luxury with fancy clothes,money to spend on themselves, & spending more time posing for mobile phone photos of themselves, shame,on them,a sad society now, the good things from Mr. Lee Kong Lee forgotten.,we never come back, 1975 was fine but 2019 not for 84 year old Australians

    Reviewed July 10, 2019
    10.0
    Exceptional
    patricia from United Kingdom
    Couple
    Stayed 3 nights in April 2019

    Stop over”

    Stopped over en route to Australian we found the hotel facilities great service perfect and the rooms clean and tidy and very comfortable the buffet breakfast was very good with wide selection and we found evening buffet great as well the two nights we used it

    Reviewed July 08, 2019
    9.2
    Exceptional
    Margaret from Australia
    Solo traveler
    Superior Twin
    Stayed 6 nights in June 2019

    Exceptional”

    I loved my stay. So conveniently placed on the riverfront and with many dining options within walking distance. Will be even better when the MRT system is completed. The staff were helpful, polite, informative and even allowed an hour’s later checkout at no extra cost when I explained my flight wasn’t until 11pm. The room I had was a good size ( my main requirement) however the decor was a bit tired and could be updated. Nevertheless I was there mostly to sleep so I wasn’t overly fussed. Shower and air conditioning 👍 I didn’t eat there. Would have if they had offered a continental style breakfast. Easier and cheaper to head to the river front. Overall I would return.

    Reviewed July 01, 2019
    10.0
    Exceptional
    Juha from Finland
    Family with teens
    Deluxe
    Stayed 3 nights in June 2019

    Real 5 star experience and reception from the arrival to the check out”

    Great breakfast, perfect location, personal handy phone with and internet access when outside hotel and the AGSM Paul was super!!

    Reviewed July 17, 2019
    10.0
    Exceptional
    Akash from Malaysia
    Business traveler
    Club Superior
    Stayed 3 nights in July 2019

    Superb Place”

    Very nice hotel with a beautiful view at the executive lounge.

    Reviewed July 13, 2019
    12345
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    Grand Copthorne Waterfront Hotel
    |Very good 7.9
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    • Very good location
    • Orchard Road
    • Tiong Bahru MRT Station is within 1.03 km