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10 Nov 2019
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11 Nov 2019
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2 adults
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8.2
Excellent
/10
(158 reviews)See what guests said
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7.6
Very good
Location rating score
Very good location
Parking
FREENewly built in 2018
Free Wi-Fi
Grand Cosmos Resort Ruisui Hualien
No. 368, Sec. 2, Wenquan Rd.,, Juisui Township, Hualien, Taiwan, 97841 - See map
"Best family resort in Taiwan"
I C. - January 7, 2019
Excellent facilities on premise
8.9 facilities on premise
8.9 facilities on premise
Excellent cleanliness
8.7 rating for cleanliness
8.7 rating for cleanliness
Free Wi-Fi in all rooms!
Hot tub
Sauna
Steamroom
Hot spring bath
Cheaper than 93% of all properties in Hualien in the last 24 hours
Compared to 2,355 Hualien properties at Agoda for various dates
Property ranking|Compared to 2,355 Hualien properties
See all rankings
Room size
106 sqm.
Review score - United States
8.8/10
Cheapest price score
Cleanliness score
8.8/10
Bigger than
99
%
of Hualien properties
Better than
97
%
of Hualien properties
Better than
93
%
of Hualien properties
Better than
89
%
of Hualien properties
| Value for money | 7.5 |
| Distance to city center | 66km |
| Location rating | 7.6 |
| Nearest airport | Hualien Airport (HUN) |
| Distance to airport | 64.8 km |
Rooms available at Grand Cosmos Resort Ruisui Hualien
Room photos and details
Royal Villa with Pool
...
- Courtyard view
- Balcony/terrace
- 5 queen beds and 1 king bed...
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Room photos and details
Premier Villa
...
- Courtyard view
- Balcony/terrace
- 1 king bed & 1 king bed & 1...
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Room photos and details
Family Quad
...
- Room size: 60 m²/646 ft²
- Nature view
- 2 king beds
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Room photos and details
Superior Room
...
- Room size: 50 m²/538 ft²
- Nature view
- 1 king bed
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Room photos and details
Deluxe Villa
...
- Room size: 165 m²/1776 ft²
- Courtyard view
- 2 king beds & 2 king beds
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Room photos and details
Room - Pet-Friendly
...
- Room size: 53 m²/570 ft²
- Nature view
- 2 king beds
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Room photos and details
Superior Villa
...
- Room size: 83 m²/893 ft²
- Courtyard view
- 2 king beds
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Room photos and details
Grand Deluxe
...
- Room size: 93 m²/1001 ft²
- Nature view
- 1 king bed & 2 king beds
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Room photos and details
Superior Room King
...
- Room size: 40 m²/431 ft²
- Nature view
- 1 king bed
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Room photos and details
Superior Twin
...
- Room size: 50 m²/538 ft²
- Nature view
- 2 single beds
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An overview
For travelers who want to take in the sights and sounds of Hualien, Grand Cosmos Resort Hualien is the perfect choice. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
At Grand Cosmos Resort Hualien, the excellent service and superior facilities make for an unforgettable stay. Facilities like daily housekeeping, gift/souvenir shop, grocery deliveries, infirmary, private check in/check out are readily available for the convenience of each guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day, you can enjoy the relaxing atmosphere of the water park, fitness center, sauna, hot spring bath, outdoor pool. Whatever your purpose of visit, Grand Cosmos Resort Hualien is an excellent choice for your stay in Hualien.
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What they offer
Preview these facilities:
- Spa
- Restaurants
- Front desk [24-hour]
- Table tennis
- Shops
- Water park
- Kids club
Languages spoken
- English
- Chinese [Mandarin]
- Japanese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Fitness center
- Massage
- Swimming pool [indoor]
- Garden
- Sauna
- Table tennis
- Hot tub
- Spa
- Tours
- Karaoke
- Steamroom
- Water park
Dining, drinking, and snacking
- Bar
- Restaurants
- Grocery delivery
- Room service
Swimming & soaking
- Hot spring bath
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Salon
- Concierge
- Infirmary
- Shops
- Convenience store
- Library
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
For the kids
- Family room
- Kids club
- Playground
Access
- Check-in/out [express]
- Elevator
- Pets allowed
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Bicycle rental
- Car park [nearby]
- Taxi service
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Linens
- Toiletries
- Bathtub
- Mini bar
- Towels
- Complimentary tea
- Refrigerator
- TV [flat screen]
- Free bottled water
- Slippers
- Free instant coffee
- Telephone
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Nearest essentials
Airports
Hualien Airport (HUN)
64.8 km
Taitung Airport (TTT)
85.8 km
Public transportation
Rueisuei Train Station
2.3 km
Sanmin Train Station
7.8 km
Hospital or clinic
Yuli Hospital
16.7 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Continental
Restaurants on site
芳泉百匯
Menu:A-la-carte
Prime One
Menu:Buffet
大廳酒吧
Menu:Buffet
Prime One Bar
Menu:Buffet
What's nearby
Popular landmarks
- Hualien Ocean Park - 49.77 km
- Liyu Lake - 50.94 km
- Mukumugi Valley - 54.35 km
- Pine Garden - 60.5 km
- Qixingtan Stone Carving Park - 65.96 km
- Chihsingtan Beach - 66.7 km
- Tianxiang - 78.14 km
- Eternal Spring Shrine - 78.43 km
- Taroko National Park - 78.63 km
- Ching-Shui Cliff - 83.71 km
Nearby landmarks
- Ruisui Hot Spring - 1.09 km
- Red Leaf Tribe - 1.1 km
- Ruisui Pasture - 1.78 km
- Ruisui Ranch - 1.81 km
- Ruisui Farm - 1.81 km
- Ruisui Elementary School - 2.05 km
- Rueisuei Train Station - 2.33 km
- Saoba Ruins - 3.37 km
- Jilin Tea Garden - 3.52 km
- Jijheng Pasture - 4.46 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-5 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 6-12 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- An additional charge will be applied according to the room type and the age of the guest. Please contact the property for further information.
- Extra beds are not available for all room types.
Baby cribs are complimentary upon request and subject to availability upon arrival. - When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 11:00 AM
Getting around
Distance from city center: 66km
Travel time to airport (minutes): 90
The property
Non-smoking rooms/floors: YES
Number of bars/lounges
: 2
Number of floors: 5
Number of restaurants: 5
Number of rooms : 198
Room voltage: 110
Year property opened: 2018
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Compare to other recommended properties
 Grand Cosmos Resort Ruisui Hualien | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 158 reviews 8.2 Location 7.6 | Excellent 1553 reviews 8.9 Location 9.1 | Excellent 2788 reviews 8.4 Location 8.2 | Excellent 1928 reviews 8.4 Location 7.9 |
| Neighborhood | Juisui Township | Siuolin Township | Shoufeng Township | Shoufeng Township |
Reviews of Grand Cosmos Resort Ruisui Hualien from real guests
Overall rating
8.3
Excellent
From 267 reviews
Provided by verified guests of 
Agoda Reviews (158)Booking.com Reviews (109)
Rating via Agoda8.2
/
10
Excellent
High score for Hualien
Rating
9+ Exceptional (24)
8-9 Excellent (10)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (13)
Time of the year
Mar - May (15)
Jun - Aug (23)
Sep - Nov (13)
Dec - Feb (6)
All guests (158)
All room types
All languages
Showing 57 verified guest comments
123
123
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Hualien Ocean Park
good!”
excellent!!!
Best family resort in Taiwan”
Best family resort in Taiwan
Dear Valued Guest, Thank you for staying Grand Cosmos Resort and we're so happy to be your favorite hotel in Hualien. We sincerely appreciate the kind feedback following your stay at the hotel and We are grateful for your support. We are very look forward to welcoming you back again for another refreshing and reenergizing stay with us in nearly future. Warmest Regards, Front Office
Dream like oasis ”
Beautiful castle on the east coast of Taiwan. Truly a hot spring oasis with multiple pools, massive indoor and outdoor facilities and a breakfast and dinner buffet to salivate over. Dinner included a sushi selection with a chef slicing off fresh sashimi off of massive tunas and an amazing spread of literally every cuisine. Amazon touches in the room and around, including an Italian like piazza with street vendors. What an amazing reprieve from days of cycling!
Exceptional”
這是今年初才剛落成的全新飯店，位處花蓮瑞穗，有提供往返瑞穗火車站的免費接駁車。飯店佔地相當遼闊，園區內部大致可以分成城堡、莊園、別墅、休閒會館等幾個區域，屬於歐式建築風格，每棟建築都蓋得美輪美奐，另外還有一棟美麗的教堂跟一座公園可以遊覽。城堡和莊園是一般客房所在，本次原定入住的是一般家庭房，但因為當天客房臨時有狀況，飯店就直接讓我們升等至豪華家庭房且不須另補差價。客房內部相當寬敞明亮，浴室有迷你泡湯池。不過這間飯店最厲害的地方還是那極其豐富的水上遊樂設施，大致可以分成室內的休閒會館和室外的金色水樂園兩大區。休閒會館內有標準游泳池和按摩水療池，其中那個水療池的設施真的是多到數不清，另外也有滑水道可玩。戶外的金色水樂園更不得了，水療區、溫泉區、兒童戲水區應有盡有，想泡湯有溫泉，想戲水有滑水道，想放鬆有水療。最令人讚賞的是那個金色水樂園不只占地遼闊還設計得相當漂亮，光是站在裡面就覺得很賞心悅目，再配上飯店本身的城堡、莊園等造景，形成的美麗景觀真的是讓人感到非常印象深刻。餐點部分也是新鮮美味又多樣，讓人感受到真材實料，甜點也很豐富。飯店的服務人員都很棒，態度均熱情又有禮。整體來看可說是各方面俱佳，令人無可挑剔，算是我有史以來住過最棒的飯店。
設施非常豐富，這是第二次訪了。”
設施非常豐富，這是第二次訪了。住宿皆含晚餐，晚餐很不錯。風景很美，飯店建築物也很美，價格頗貴，但是這樣的品質可接受。
無與倫比，令人驚豔”
設備創新，環境美，服務相當熱忱，是親子度假首選，而且對寵物與極度有善，餐點豐富好吃且與眾不同，處處驚喜，夢幻感十足，剛開幕能作到如此，非常感動，相信之後蘇花公路改善工程完工，交通更便利一定會爆滿，目前是心中第一名度假飯店，加油！
Exceptional”
服務人員親切的態度是這次旅行讓我最感到意外的部份，如果說最美的風景是人，那麼瑞穗春天這個地方讓我重新再找回人性純樸的那一面
適合全家大小一同出遊的渡假酒店”
可惜餐廳新鮮果汁實在味道太淡了，房間枕頭太軟了。
性價比不高”
附近沒餐廳或逛街的地方，園內的設施很有限。提早check in，三點半房間才空下來，行李也不是已經送到房間，要自己拿。健身房很普通，器材少且不是國際廠牌。晚餐自助餐點也一般，收取五星或以上等級飯店價格，但服務確只有三到四星等級。唯一優點，風景不錯和房間內有泡湯浴缸。
家庭出遊好去處”
非常適合家庭出遊+想接近大自然
親愛的貴賓， 您好 感謝您的支持與選擇下榻瑞穗春天國際觀光酒店，滿足各年齡層優質的渡假體驗與優質服務是我們的首重目標。希望未來的日子能再次為您服務、創造更多美好的住宿體驗與回憶。 我們衷心期待您下次闔家蒞臨! 敬祝 順安 客房營運部 謹上
自助餐點還好”
跑跑卡丁車很棒
Very good”
很豪華，很嶄新，員工非常客氣，但入住當晚浴室玻璃門破裂，房內電話竟然打不通，最後是用手機撥客服再轉回飯店，只好臨時換房間。危機處理還不錯但電話不通真的頗冏。
很讚的戲水池”
房間浴室對著飯店大門出入口，外頭一眼望去就有很多工作人員在整理草皮 空有美景卻得緊閉窗簾，不然毫無隱私，很可惜 晚餐豐富，但口味普通，不太精緻 戲水池很大很棒
親愛的貴賓 您好， 非常感謝您入住瑞穗春天國際觀光酒店，並提供給我們寶貴的意見。 我們始終以致力為顧客提供舒適及完善的服務設施與品質而努力， 我們正持續調整園區內的軟硬體，造成您在住宿期間不愉快的感受，真的很抱歉，我們會努力並盡速調整與改進，提供更完善的服務與設施給每位貴賓。 希冀在不久的將來能再次為您服務。謝謝。 敬祝 順心愉快 客房營運部 謹上
Excellent”
價有點貴，早餐晚餐很普通.
等等等”
飯店設施及房間不錯，但服務人員態度及應變能力需再加強
Excellent”
遊樂設施好玩 但是房間硬體已有損毀 廁所門無法扣上 員工訓練也有待加強
Very good”
蒼蠅很多, 這點很糟糕 設施跟環境超級棒
滿心期待入住，但有點失望”
滿心期待入住，但是實際入住後，發現服務品質有待加強，check in時服務人員沒有告知晚餐時間，自行安排也不告知，導致我們很晚才吃到晚餐。入住時只給一張地圖，應該要效法其他星級飯店，提供各項設施時間的小冊子。冷氣非常不冷。有加一人，但備品都沒準備好。親子設施小孩玩的很開心。但長輩去洗三溫暖很失望，池子整潔度不佳。buffet種類很多，但品質也待加強。硬體跟服務完全跟不上，太可惜了！
Excellent”
環境整潔，飯店設施齊全，可以在裡面玩一整天也不無聊，餐飲就有點弱，選擇性不多 房間夠大，床很舒服很好睡，員工都很親切又禮，下次還是會選擇春天入住
到處都是蒼蠅”
住宿前的確認全部都搞錯 房間等到要吃晚餐了去要才給 發現一個房間備品不足 想確認另個房間是否齊全 櫃檯回覆 叫我們自己去看 這是本來就訂好的房間（但是傍晚才給？） 到了房間發現還是沒有準備的東西 跟櫃檯說 只得到一個是喔的回答 飯店在郊外有蚊蟲難免 從大廳等房間 泳池 餐廳 到處都是蒼蠅 還停在菜上面 門口的人員非常親切笑容可掬 設施非常多 休閒會館的設施真的很多玩不完 電動室的按鈕幾乎都感應不良 應該是大家都在等房間因此都在這裡消耗時間吧 兒童遊戲室有姊姊在那裡折氣球 小朋友都很開心 用餐時動線不良 跟團體一起用餐擠得水洩不通 已經選最晚的梯次吃飯 還是很多人