Very good”

Overall I would give four and a half out of five stars. The staff, except for one, was very friendly and accommodating. However, when I checked in on my first night the male clerk was not very welcoming. It seemed that my presence was more of a bother to him (I was the only one in the lobby checking in since it was around 2 AM). I arrived late because my tour bus from Petra, Jordan didn't get to Jerusalem until late. The clerk just went through the motion-like a robot. No smile. No welcome to the Grand Court Hotel. No thank you. No have a wonderful stay, nothing. Other than this one hiccup, everything was great. The food – Breakfast and Dinner was great. I would recommend this hotel.

Great value”

It’s probably about a half mile from the old city of Jerusalem. It’s probably a good fifteen minute walk. On the way back it seems all up hill! The place was great. The breakfast was good. The price in the bar for two sodas and two french fries was about $20.00. There are some good Lebanese restaurants within a few blocks. Great place to stay

Nice Hotel is a very good location”

this is the second time that i stayed at the grand court. the hotel is a very good value: good location, good rooms, good service. it is good, not great. if you want great spend per room at an upscale hotel. but if you are looking for a nice place to sleep with a good breakfast then i recommend the grand court. it is no thrills: the beds are small and a bit hard, the desk staff is distant. however the breakfast is good. the hotel is kosher. what i really like is the diverse people who stay there from all over the world of many different religions. i also like the proximity to the old city - 10 minute walk and to ben yahuda street - 15 minute walk. so if you are looking for a good value with no thrills this is the place for you. when i return to jersusalem, hopefully soon, i will stay there again.

Clean, Good Value, Average Location, Poor WiFi”

Clean, comfortable, modern hotel Great breakfast buffet Comfortable bar \ lounge about 20 minutes from Damascus gate old Jerusalem Wifi is $15 USD per 24 hours and sucked! Only decent connection was in the lobby which was a zoo of people most of the time. No cafes or stores in the area, you have to walk 20 minutes or take a cab to get anywhere. If you like to walk its not a problem but if you dont the walk can be tiring in the heat and there is a lot of construction going on in the surrounding area. No cafes or stores in the area, just a bunch of other big hotels Staff is friendly enough but over-worked and cant offer you much in the way of personal service or tourist info. Ultimately this was a great place to stay for the price and is just fine if you are an independent traveller without the need for internet

Good location but no Wi-Fi in rooms.”

Sometimes when people book a hotel room, it is based on the description which the hotel provides. When the hotel fails to deliver, your visit to their establishment may not be satisfactory. The only place in the hotel where you could get connected to their Wi-Fi was within a small radius of their check-in desk. Now, this is a hotel packed with tour groups, and of course those groups take up every available seat between the check-in desk and the bar. The only place on the hotel grounds where I could login and do my work was to sit outside their main door in the cold Jerusalem winter weather.

Big and nice hotel in a decent area of the city”

the grand court was fine to stay at. the room was a bit pricey but it was israel so go figure, everything is expensive there. the front end staff are helpful and responsive and the breakfast in the morning is good, especially being free with most rooms. the only problem i had is that my key opened up another room. i walked in and a very scared man awoke to me standing in his room. when i went downstairs, they said it was because his door was ajar, but i don't know.. i sure wouldn't want someone to be able to accidentally walk into my room. the bed was fine.

Excellent few days”

All staff were friendly and helpful but the reception staff went out of their way to offer useful advice. The breakfasts were excellent with amazing choice. Our first breakfast was on Shabbat and we thought the choice was good then but the following day was even better. Rooms very comfortable. The location of the hotel is good for the Old City and the American Colony Hotel if you want to call in there for a posh coffee. On the slightly negative side many of the rooms are a long way from the lifts - but that wouldn't be a problem usually it was just that we had Mum with us and she can't walk far.

Great Location”

Staff was helpful. Good experience. Food at hotel is top notch. The location of the hotel is great. Close to the old city (within walking distance). The room are clean. When we 1st arrived the room we were assigned was not to our liking and requested another floor. No problem. Also had friends arriving the next day and asked if they could be assigned the room next to ours. No problem again. Will stay here again and recomend this hotel to friends.

Garden court Jerusalem very nice”

Refer to abovei would stay here again price was less than next door olive tree and whY used to be the Moriah hotel I have stYed in those other two this hotel is much nicer well done garden court especially the suite upgrade they gave us for free one thing though, at check on. All receptionists ignored me let others cut in line in front of me until I stRted yelling no one would check me in

Good hotel with nice service & amenities”

This was a reasonable price for a hotel in Israel. The room was comfortable & had a nice view. Breakfast & parking was included in the price. Also, the pool was a nice bonus.

Delightful stay”

Great experience for three nights. I know this may sound weird but even the parking garage under the hotel is clean and smells clean. The room was great, very clean and spacious especially for the money. The breakfast was fantastic. Eat after 8:00 am and it is less crowded after the tour bus crowd leaves. Plenty of variety of foods with plenty of salads, great breads and muffins. You are about three to four blocks from the old City and the Damascus gate. As you enter the Muslim section is a visual treat to see the shops, smell the food and enjoy the city. It is also very close to the Gordon's Calvary and the empty tomb (pass right by it). I'd stay again!

comfortable stay”

Walking distance to the Damascus Gate, close to the orthodox Jewish area. Nice lobby and well-equipped. It's a pity that the swimming pool's opening hour is between 10.00-18.00 when most people will go out for sightseeing or working. Wide variety of buffet breakfast. Room is spacious and has a nice view of the garden inside the hotel. Fusion cuisine is available. Check-in is a bit slow though.

Good Location accommodating Package Tours in the M”

Good Breakfast, and generally I would say better value for money than those located near to the bus station. Close to Bethlehem buses which are located adj the Garden Tomb, which is very close to the Hotel.5-10 min walk to Damascus Gate, 20 min walk to Yaffa Gate and the new up market shopping area. The room I was in was clean, and a good size. Small problem with the Toilet flush, but it was soon sorted. No grounds to complain about this Hotel on my visit.

Great hotel, great location, top service”

Would go back there anytime, loved it. The hotel is spacious, beautifully kept, the front desk staff were always so pleasant and helpful. They had 6 computors free of charge for their guests to use. Breakfasts were amazing in variety and each and every hot dish was tasty. Their salads and fruit salds were always fresh and excellent and their bread out of this world.

VeryNice (GoodDesign, Sophisticated, and Efficient”

The Concept of the hotel is very efficeint. Then we can get the information from the iPad on the front. Only Ground foor is free WiFi zone and also can use PCs(perhaps free). The design of the hotel is very cool, the atomosphere is sophisticated ,and is near the Madagascal Gate (10minutes for walk). One of the front staff is very kind (the others are not so kind). Also one of the restaurant staff is very kind but the managerlike man is not so good. But we felt very cold at fist night and we called front desk and concielge some times to bring us the blankets, but they didn't come and bring.

מלון טוב חוויה בינונית”

צוות מצילים שנראו והתנהגו כמו ערסים בעיני חגגו בבריכה עם מוזיקת טראנס. ביקשתי מהקבלה להפסיק לא התייחסו. בהתכתבויות, הכל מתועד. הכל מתועד גם בוידאו. המציל שיחק כדורגל בכלל הקפציף כדור. אני מניח שידעו מי אני שמתלונן כי המציל כמעט נכנס ברכב שלי (ולא במקרה) בחניון. אני מעלה את הוידאו ליוטיוב תחת הכותרת "חגיגה בגראנד קורט". מלבד זאת ארוחת הבוקר בינונית בלשון המעטה. המלון זול יחסית, יש לזה סיבה. A team of rescuers who looked and behaved like crayons in my eyes celebrated in a pool with trance music. I asked the reception to stop not being addressed. In correspondence, everything is documented. Everything is also documented in the video. The lifeguard played soccer in general and bounced the ball. I guess they knew who I was complaining that the lifeguard was almost in my car (and not coincidentally) in the parking lot. I upload the YouTube video entitled "Celebration in Grand Court". Apart from that, breakfast is mediocre to say the least. The hotel is relatively cheap, there is a reason

Grossly presentable hotel”

A grossly presentable hotel with regards to its appearance, facilities, and customer services to outside enquires. However, after staying for few days, the fallacies were revealed, such as poor staff in catering, room-in service etc. The only strength is its accessible location. However, why not choosing the others as they are also of competitive prices and just next to one another. I hope the hotel may think of how to outstand itself among the many competitors.

Beautiful Hotel with a grand foyer”

the beds were comfortable, the bathroom was attractive and clean. i thought the rooms would be slightly larger. we were glad for the shuttle, but wish it ran more frequently and you could ride it from the locations back to the hotel.

A great hotel within walking distance fm Old City”

Everything was so nice at this hotel. We stayed two nights and wanted to extend one more night. This hotel is very popular with tour groups. Luckily we managed to get one more night. The one problem we encountered was the internet connectivity was poor in the room. We had to go to the common area for wifi.

dirty, loud mess”

what a disappointment! we expected something reasonable but unfortuantely the place was gross. the walls and carpets were terribly stained. on top of that, we were nicely given a late checkout but construction (jackhammering) was above our heads literally in the am hours. we called front desk several times and they said they would make it stop, but didnt. my boyfriend had to go up there to beg the guy to stop so we could try to sleep. very dated facilities, very dirty carptest, walls, and everywhere. do not stay here. i have stayed in hostels that are cleaner and nicer than this place. also, not really walkable, but totally fine if you have a rental car to get around jerusalem.