Sahid Bela Ternate
Jl. Raya Jati No. 500, Ternate, Maluku Utara, Indonesia, Ternate, Ternate, Indonesia, 97715 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ternate part of Ternate, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Babullah Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Shuttle service
Fitness center
Sauna
Free Wi-Fi in all rooms!
Check-in/out [express]
Great view, spacious swimming pool, and helpful staff”
People said that this hotel is the best and the most luxurious hotel in Ternate. Well, I couldn't agree more. The staff was very friendly and helpful. The view was amazing. You can enjoy the beauty of Molucca Sea, Maitara Island, and Tidore Island from afar, from your private balcony. You'll definitely love it. (You may have to ask the check-in staff to give you the room with sea view. But the alternative is still great though, you may get pool side rooms with mountain view) The hotel offers you a wide range of choices for breakfast. You can choose to eat your breakfast outdoor while enjoying the view of their great swimming pool. Their pool is definitely worth mentioning it. It's spacious, well-designed, kids friendly, with the view of Mt. Gamalama in the background. Too bad I didn't have the time to take a dip in the pool. The only downside was the squeaky parquet floor. It was annoying. And it would be significantly better if the location of the hotel was close to the beach.
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Dear Mrs Martha, Warmest Greetings from Grand Dafam Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Management Grand Dafam Bela Ternate
Best View”
If you go here in ternate, you can choose this hotel sahid bela, best staff, best room, view from myroom best to the mountain.
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Dear Mrs. Kurniawati, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
This is the best hotel in this town”
You will see amazing mountain and lake view from this hotel. The swimming pool is great value for money
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Dear Mr. Akbar, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
Best hotel in this town”
You will see amazing mountain and lake view from this hotel. The swimming pool is great value for money
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Dear Mr. Akbar, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
Great Hotel”
Great Hotel
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Dear Mr. Sondi, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
Nice but DRY hotel”
The room was superb, breakfast delicious, location and value for money excellent. HOWEVER, there was no bar, and when I asked to buy a beer (after a 30+ hour journey I felt I deserved one!) one was procured for me at an extortionate cost and I was told to take it to my room to drink instead of enjoying it in the public lounge. Also, the hotel staff failed to connect me with a friend staying at the same hotel despite both of us independently asking to be informed when the other arrived. It was only by luck that we managed to meet at all. Not good enough!
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Dear Ms.Katrina Warmest Greetings from Grand Dafam Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Grand Dafam Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Grand Dafam Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Grand Dafam Bela Ternate, we remain Warm Regards, General Manager
Wifi is bad”
I booked 2 rooms (deluxe & executive deluxe) 1st : 1 choosed executive deluxe because of its a room with bathtub but i got dissapointed because the bathtub is old and have a lot of stain looks very dirty, i would not soak my self in it..2nd : the front office staff is not friendly at all, 3rd : the wifi is very bad in the room and also in the restaurant so i have to use my mobile data for the whole time i stay there...for the room itself its nice and have a nice view too
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Dear Mrs. Defi, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
Great room”
I had the room on the lower ground and got to see all the cars entering the hotel area. Rooms are clean, staff was nice and helpful. Big breakfast with plenty of choices for anyone.
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Dear Mrs. Ririn, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We ar;;;;e delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
Very good”
There could probably other rooms better than mine... mine is so so. Vy helpful staff that made our holidays great. Good food and location is at the watchful eye of the volcano , a distance behind the hotel.
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Dear Mr. Mohamad, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We ar;;;;e delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
Good hotel”
Some of staff are very very friendly. Food specially the breakfast buffet need to be improves, a lot. Same as on the bathroom, cleanliness wasn’t look like 5 star hotel.
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Dear Mrs. Fani, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We ar;;;;e delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
This is the best hotel in Ternate - but you will be disappointed. ”
Old, tired hotel that has lacked proper maintenance and TLC. Really pity, as it has style. The pool is a risk hazard. The gym is a mosquitoes next, with dangerous equipment. The rooms are nothing flash - but the views are priceless. This is the best hotel on the island, but is at most a 3 star. teh staff are the rudest I have met in my 20 years of travels thru the Indonesian islands.
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Dear Mrs. Nurliza, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
If you must....”
The Grand Dafam is anything but grand today, but it is apparently the best option in Ternate. Do smell your room before settling in, and ask for another if the mold and mildew odor is strong. The meals served in their dining room are actually surprisingly good. And the pool is long and clean. Just keep your sense of humor active when you discover the poor octopus....
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Dear Mrs. Susan, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate
So...So...la”
Lampu koridor temaram.......
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Dear Mr. Donny, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
Not good value of money”
Hotel facilities are not well maintained. Short of staffs, maybe due to pandemic
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Dear Mr. Agung, Warmest Greetings from Sahid Bela Ternate, First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate. Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain, Sahid Bela Ternate
Please lower your expectation ”
I book 2 room in this hotel and expected to get best experience in Ternate because I assume this is the best hotel in the city, but unfortunately its not like what I'm expected. I'm fine with bit old room, even with teared wallpaper, even with mix amenities (the label on the amenities is still labeled under previous property management). the worst part is the staff, partially i found the staff is not helpful during my stay. I think the management need to train the staff about how to work on hospitality industry. overall my stay in this hotel is mediocore experience, I'm not see it as something special and memorable.
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Dear Mrs. Satri, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
So Dirty”
All of facilities not well maintenance.
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Dear Mr. Dede, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
very bad”
poor service, air con doesnt work well. very dirty towel and we only got one piece, toilet sometimes cant be flush oh and dont be sad there is other last thing.. it is very noisy
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Dear Mrs. Aulia, Warmest Greetings from Sahid Bela Ternate. First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate. Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate. we remain, Sahid Bela Ternate
Acceptable”
staff, reception, guest relations = poor
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Dear Mrs Leni, Warmest Greetings from Grand Dafam Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Grand Dafam Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Grand Dafam Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Grand Dafam Bela Ternate, we remain. Warm Regards, Management Grand Dafam Bela Ternate
The worst hotel in Ternate”
Actually hotel is good, but staff and mantaining of hotel nothing. Very dirty room, a lot of mosquitos and cockroachs, sigatrets buds and dorty clothes from previous guests and nothing working in the room- safety box can not open, no electricity in outlets. Be ready that the staff can give you the room without any view. We booked and paid for 2 nights, but after one night early morning receptionist called to our room and asked what time we will check out.
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Dear Mrs. Marinell, Warmest Greetings from Sahid Bela Ternate First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Sahid Bela Ternate, Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel. Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to Sahid Bela Ternate is very much appreciated and we certainly hope that we can win back your confidence in us. Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Sahid Bela Ternate, we remain. Sahid Bela Ternate
Absolute go to place”
Not much more expensive than an average hotel, this place is way above that. Clean spacious rooms with minibar. Nice pool and also pool side rooms. It can be busy on the weekends but the staff, view, food are all way above average. My new go to place for Ternate.
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Dear Mr. James, Warmest Greetings from Sahid Bela Ternate, “ Touch of KieRaha” Thank you very much for your excellent review. We are delighted that you enjoyed your stay with our Hospitality Services. Your feedback is always important to us in order to improve our services here We certainly look forward to the opportunity to welcoming you back in the very near future. Warms regards, Sahid Bela Ternate